Just upgraded my phone. If you go in ask for Patrick. The guy is amazing! He had me out the door in 15 mins, got me a better deal than I expected. Answered all of my questions in a professional manner. Nice to see that quality customer service still exists. I’ll definitely be back!

Every time we work with JC we always have a great experience. He’s our go to and explains everything we need to know

Went in because I had got a replacement Moto G Power 2021 and needed a case. The rep intially did not know what kind of phone it was and then said he didnt stock the case because it was a cheap phone. I asked if anyone stocked the case and he said to try Best Buy or Walmart but it would be like a 5% chance and it would probably be $40-50. I went home and went on the Verizon website like I should have done in the first place and found one right away for $14.99 with plenty of other choices. Why do we need these stores when the staff are incompetent?

I went to this location and had fantastic customer service with Brian Joseph. He wasn’t pushy at all and listened to and explained many of my concerns and questions I had. Many people would get annoyed when having to repeat answers to me but he didn’t. I would highly recommend visiting this location. 10 star rating

Scammers, they lie straight to your face. Worst customer service experience ever. They make you believe they are helping you and when you get the bill, you realize how shady they are. I’ve gone to another Verizon store and they have been very upfront. DO NOT USE THIS LOCATION!!!

BEWARE DON’T TRUST THESE SCAMMERS. I ordered a phone online for pickup from this Verizon authorized dealer in North Babylon. When I arrived, the salesperson Brian Joseph asked me to verify my account pin. I wasn’t sure why the pin was necessary. When I placed the order as well as when I was in the store, I specifically denied any protection plans or additional payments. However, on the monthly bill, I realized he had used my account pin to add protection plans to all the phones on my account. I cancelled it going forward, but I was already billed for the first two months. In the future, I will only go to official Verizon stores rather than untrustworthy authorized dealers, and I recommend you all do the same.

Eddie B is super helpful. Highly recommend seeing him and this location.

Don’t Trust these scammers !!! They’re charging $30 for a sim replacement. The girl in the store is really rude and incompetent. Verizon shouldn’t allow their high prestigious name be attached to an AUTHORIZED RETAILER !!! Always go to a corporate store People !! Never go these AUTHORIZED DEALERS. But of Misinformed information

Zero stars. Worst customer experience in recent memory. Bought a new phone here last week. No case or protective covering in stocks so they order it and say they can install it for me. Show up today and the guy takes one look at the box and proceeds on a 3 minute explanation why they cant install something I didnt buy there. I wait, and ask are you done? Can I speak now? Then tell him how I bought it there, he interrupts again saying I couldnt have, so I interrupt and tell him that if would let me finish...anyway, a different person helped me out. So rude and disrespectful, will never go back there and may switch to a different service altogether.

Friendly, patient and knowledgeable staff.Clean store.

Great overall experience. Fast, efficient, very customer service oriented.Thanks for everything !

Horrible Horrible customer service, unknowledgeable, and can be rude, ive been here several times and I WILL NEVER BE RETURNING HERE AGAIN!!! David Batrony was Awful and rude and wanted to argue, avoid this place if possible!!!

The staff were very nice, (that the 2 stars). The trip to the store highly disappointing, there was almost no stock(seriously, they had one Samsung S10 and an S20...thats it)and no displays. The most disappointing part of the trip was when the employee began to bash AT&T, instead of raising Verizon up. I have an AT&T account, before I was able to tell the salesperson this, he started bashing the AT&T service. Basically he lied. Telling the friend I brought to the store(to buy a phone), that AT&T service was terrible, spotty up and down rt231 from Huntingdon to Babylon, a 20 mile run. And that Babylon was a black hole. This went on, no exaggeration, for 15 minutes. Thats when I said that I had AT&T for almost 28years and have NEVER dropped a call, and that I live in Babylon and have never had a service issue. Im also a nurse who hey receptionin the hospital. Even in the basement, post op and surgical suites. Very disappointing. Thats when we left. And no, I didnt bring my friend to AT&T, I sugested that she go home go online and chat with a Verizon rep. This is the second disappointing trip to this store, with a different friend, I cant understand why they stay. They love my phone, a Samsung, and always borrow it when we are out, and they have no signal. Hmmm......

Great place to get a cellphone with good customer service. I had Dave set up my plan, along with my wifes, and I highly recommend him! He was knowledgeable, friendly, and explained everything from beginning to end clearly. Hes got a good sense of humor too, which made the process go by quickly. He took the time we needed and answered all of our questions so that there would be no surprises on our bill. I highly recommend this place, and Dave especially to set you up. I will be sending my friends and family. A++

Unhelpful. Messed up our phones for 2 days. Canceled the wrong phone. Sold me a defective glass screen saver which cracked 2 days after I got the phone. Refused to replace it. Would prefer to lose a long time customer over a $33 item. Most of the staff are untrained. Have to wait a very long time when you get there to be helped. I would have given them no stars if I could.

Had a great experience getting a new phone. Krystyna was very helpful and knowledgeable. She was able to help me pick out the best plan for my needs. Thank you!

Was very surprised to find I couldnt make an exchange on an item I purchased at a different store. I was told the inventory at each store was different and this store didnt carry the item. I would have to go Levittown to make the exchange. They sell the phone but not the charger cord! Gave 2 stars because the salesman was very empathetic.

Deserves zero stars. The absolute worst experience.Dont deal with Luis! This salesman has no clue what hes doing.Bought a phone with a BOGO deal. Luis failed to mention the need for an additional line to be added to receive the deal. He called me back 8 days later and told me to pay more for new line or return the phones. Both cost me more money I never agreed to while I was in the store.I appealed that with Cellular Sales Corp office. They originally told me 5-10 days for an official answer. After multiple calls, finally, 21 days later they said NO! They will not honor their employees mistake and I will have to pay full price ($800) for the phone I was sold on being free.Their reason. I was notified by the salesman that I did not fulfill the requirement within 14 days. Even though I was not told of this at the time of purchase and contract signing.So, now that it took them 21 days to make a decision, the promo ended and I can not return phones or add a line. Im stuck with a new 2 year contract and on the hook for another $800. Thanks Luis! Do you scumbag all your customers?And the manager is useless too. Dodged phone calls, no follow up emails. Never available. A really classy company from top to bottom. Verizon should be ashamed to let these scumbags use their name.

Very helpful to my 79 year old mom. Her iPhone died and I, the account owner, was sick and couldnt help her. They steered her to the iPhone 6s, which is what I was going to tell her to get, called me and verified everything before placing the order. Very polite and helpful.

Mitch Mason is the best!Don’t go to Apple. Has your perfectly fine iPhone stopped working perfectly since the new phones came out? Am I the only cynic?Don’t go anywhere but to the Verizon store where Mitch works. He spent the time working through every Apple problem I had and gave me a good deal on a new phone and made sure everything worked.

I highly recommend Stephanie Ovalles. She has been so helpful to me she went over and above on everything in explaining everything and made sure I understood everything teaching me so much setting everything up for me and so much more. Her time and patients was so appreciated. I cant say enough about her. She is a very special representative. Frances Amato

Wow! Excellent service on all levels. I was helped by Brigitte Manley and she did a fantastic job of addressing all of the issues that came with losing my phone. If you are looking for quick and friendly service, look no further. 10/10 would return again. Thank you!

Wonderful experience. Cant say enough good things about Dave. He really has a knack for this job. Very knowledgeable and professional. I truly appreciate his customer-first attitude. Thanks, Dave!

Verizon rep Kyle was very pleasant when we 1st walked in. Offered great deal. Very helpful and knowledgeable.

My family has been a loyal Verizon customer for over 14 years. With 8 of us having cell phone, tablets etc we have had our ups and downs with them. The reality is no relationship is perfect! But, yesterdays experience with David Batrony has reaffirmed why we stay put with Verizon! His professionalism, knowledge and commitment to us, the customers, left us with a renewed trust in Verizon but mostly faith in knowing that his commitment was NOT about selling us the most expensive or several unnecessary extras. His commitment was helping us make the right decision to benefit US!!! So Thank you David & Verizon!!!

I was helped by your salesman Omar. I have to say he is a true gentleman, very customer service friendly, has great product knowledge, and does whatever it takes to give a cutomet an epic shopping experience. Verizon is known to be the best, and Omar is definitely one of their best. Thank you for a great experience and first class customer service.

Steven was knowledgeable, courteous, and helped me to feel happy with my purchase. As I am a novice when it comes to smart phones and wireless services, he patiently explained the benefits and was a great teacher. I recommend anyone to visit Steven Litsas at NYNB-North Babylon. Bravo, Steven!

James the owner(?) manager took care of me quickly. He inserted a free nano SIM in my new Nexus 5X phone and activated it without any problems and for FREE. That was excellent service, and I could not have been more satisfied.The store was very clean and well lit, the displays were setup neatly, the walls were lined with a full array of accessories, and all products that I touched were working. I expect to be returning to this store again.

Very nice store but staff members are not experienced here so do your research and good luck.dont buy hum here they dont know what there doing be carefull here also they tried to help so I dont want you thinking there useless but just not informative.

Above and beyond World Class Customer service. Chris & Glen exceeded my expectations during my new cell phone activation. They stayed well beyond closing time on a Friday night to make sure my phone was activated. Going into the store was the best thing, that I couldve done after being frustrated with a failed attempt with over the phone customer service/phone activation support.Truly Grateful

Terrible customer service, the employees here will refuse to help you with your device unless they’re making a sale. Take your business to one of the other Verizon stores nearby

The worst experience I’ve ever had purchasing a phone. I was told all of my data was transferring to my new phone. LOST EVERYTHING. Called the store for help and they hung up the phone on me. Will not ever purchase another product or use another Verizon service ever again. If they allow people that work in their store to be completely incompetent and then when their incompetence is questioned they are permitted to be nasty without any consequence, then I have no intention of giving Verizon any more business.

My Iphone 6x was completely bent after it was caught in the door of a van & I brought it to Verizon. DJ was AWESOME. He went over ALL the options with me. He made some superb recommendations to me on which phone to get & then he helped me retrieve my information from my old broken phone so at the end...I walked out with a brand new Iphone 8x. It was an awesome & positive experience. I have been a Verizon Wireless customer for over 10 years & I have NEVER switch to other carriers because of the caliber of service I get with Verizon EVERY SINGLE TIME. Thank you so so much DJ😂!!!

Service was excellent at the North Babylon store Bryan Joseph the manager he took his time and explain everything. Great experience and made it easy to up grade our phones.

Brigitte was so patient and helpful. She educated me on the different phones in order to make the best choice. I would highly recommend her to help you with your next phone.

This is Rocco wanting to say that Dave and his team are the most helpful staff I’ve dealt with in a while if you have an issue with a phone or devise See DAVE thats all there is too it..... friendly and incredible service

These guys were AWESOME here at the Meadowlands New Jersey State Fair, went and spin the wheel that they had and got 2 entries for a raffle for a free 42 inch tv, didnt think I would win it, but I just did. They were very professional and polite to work with. I would defiantly recommend them to my family and friends to switch over to them.

Everyone is always knowledgeable and helpful. If they dont know the answer they will reach to support to get the answer. They always explain in a clear way to make sure you understand.

The representative was very cordial, patient, and informative. I like the setup of the store and the location. I had a great experience with Verizon

Came in in the morning to get some questions answered about my phone. Rep was extremely helpful in answering all my questions and helping my get everything set up. Will be coming back any time I need help!

Dan Lou was super helpful in helping me pick out a new phone. I knew nothing about which phone id want,and described in detail the specs of all the ones I may be interested in. I ended up getting the LGv40, I love it and the whole experience was great!

I have had a wonderful support text Bridget in the Deer Park store which has a lot of patience and help me get another phone because my phone was really messed up. I definitely request Bridget as a patient wonderful sales rep Ive also dealt with her for 4 years.

Great Brian was awesome! I have never had a better experience at werizon wireless. he was very patient and explained everything that I needed to do with my tablet and with the new phone my friend carol got today. he is a keeper !!!sheila o

Brian was great fantastic. Professional and very helpful. We would recommend him to our friends and family. He was the best

I want to thank Janet for helping me resolve issues with my phone. She was very helpful and didnt give up until the problem was solved. I would highly recommend this store.

Brigitte was extremely helpful and very informative and and did a great job in helping me choose the right phone. Very thankful for the great customer service.

If you are brown or hispanic please stay away from this place!!! Went there today to inquire about a new line, this dude working there wearing a blue shirt with black pant took me to his computer sit next to it and start texting on his phone i asked him the trade in value for a Samsung phone and his reply was “hey guys do you know the trade in value for s8 loudly to colleagues “ and there was no response from them and he kept texting on his phone waited for 5 minutes looking at him and his typing speed and ended up leaving the store.They didn’t even have any other customer, which prolly speaks their “PROFESSIONALISM”

Yes I had an issue with my son phone an Janet was a great help in solving the problem very helpful and polite

My experience was wonderful I was help as soon as I walked through the door and was happy to see that the person helping me was actually trying to help me save money and she did in very happy with the service I got today from Brigitte Manley she was wonderful

Excellent Brigitte Manley gave me the help that I needed. Turned a bad situation into something good. She is very much appreciated.

Everyone was very nice and helpful. AJ was extremely pleasant. Great looking store as well.

I had a great time here. Everybody is so nice and helpful. They was so that I will be back. Thanks Verizon.

Great customer service. Very FriendlyMr. Murphy and Mrs. Manley were very helpful.

Melvin was very helpful and informative with my needs. I definitely will come back here and to him again.

KYLE WAS VERY HELPFUL AND PROFESSIONAL AND CURIOUS HE WAS ALSO VERY PATIENT IN EXPLAINING ALL THE DETAILS OF THE PLANS AND DEVICES

We had a great experience!! Erica helped us and was knowledgeable, helpful, and guided us to the perfect purchases for our family!!!

Ask for anthony he is really good me and my wife upgraded ouir phones and he helped us pick the LG G5 taught us how to use it and made sure we were satisfied answered every question and was honest from beginning to end highly recommend going here and dealing w him

Great job! Kevin was extremely helpful and knowledgeable. A pleasure working with him!

I had an excellent experience picking out the perfect phone and plan for myself and I was helped by David Batrony who was extremely helpful and I definitely recommend anyone whos unsure of what to do to go see him as he will point you in the best direction and will not push any unnessary sales on you!

I went to verizon not too long ago and the gentleman melvin helped me out tremendously found me the phone I loved and what I wanted its use for. Took his time to work with you and was very friendly at the same time. Couldnt have asked for a better experience and would Def recommend him to anybody.

Service has been terrific. Omar has been a. Tremendous help.

I just had a wonderful experence a The version store Brain was extremely helpful and knowable.

Leo Sandoval was very courteous and helpful in mine and my husbands transaction to our new phones. He was a pleasure to do business with.

Excellent service by Brigitte Manley! I will definitely shop at the store again!

Sales rep Brigitte was very knowledgeable and helpful. Was unsure of type of phone to purchase and gave a excellent choice for my useage, very pleased and satisfed with my experience here at. Deer Park Verizon.

Brigitte Manley was extremely knowledgeable and gave excellent customer service. I recommend every one go to this store for the best service!!!!!!!

Not very helpful in LOWERING my plan. Sorry !

I have a wonderful experience at the virizon store in deer park working with brighter Manley

Be very careful to set up plans with this store... review everything carefully.Endless hours of many days trying to rectify your bill. Customer Care is extremely poor. Brian Joseph has no problem with Sales, very pleasant, Wait until you get your bills. Four months trying to straighten out. Claims that credits are going to hit your account and nothing is followed through with. No contact from Regional Mgrs for assistance at all. Sales Team - Brian Josph and Brigette Manley claims Verizon Corporate has horrible customer service and they fight with them all the time. Melissa Kirdahy in Verizon Corporate in Bayshore office has been wonderful.. The only one that knows what she is doing. Very pleasant and professional, and so far the only one that has been helping. Filed complaints with Verizon and Atty Generals Office #5165 for assistance.

Had a scheduled meeting with a man named Dan. He never showed up. Really poor costumer service.

I was here dealing a lovely lady and she was simply a wonderful person!And cute too!!!!

Brigitte is the best...enough said! See her for all of your wireless needs.

I went to the verizon store today on deer park ave with my mother to get information about new phones i was pleased with the service provided by Qasim Chowdry. we ended up getting two new phones and i was very pleased all my memory was tranfersed safely and i would recomened everyone to go to this verizon store.

Out of the World. She was extremely nice *&* helpful.

The sales person was very helpful with what kind of phone I needed.

The best experience I have ever had. Thanks to Brigitte Manley, she deserves a big promotion

Always a pleasure dealing with anthony furino

Deerpark store was great with Janet was the best to help me

Great service, and extremely knowledgeable staff... I always use them

When I visited to buy my family 4 line of the phone, said pay monthly $15.00 each line but later I find out that store made contract to pay $20.00 monthly. Its $480.00 difference for 24 month. Not solve yet 19 months. Thats too bad. I was complaining to the supervisor of company.

Great experience David was great at explaining and made it a pleasant experience.

Tom was extremely helpful and knowledgeable it was a pleasure meeting him.

I had a great experience with Brigitte manley, very knowledgeable, very helpful

Excellent service. The joy of my day ! 😃

Absolutely amazing service and extremely professional, courteous sales staff!!!

Went to pay a bill, they couldnt handle it. Had to go over to the mall,done in less than 5mins

Great people great service thank you

T he service was very good.

Loved it!! Received service from Brigitte

Easy to access store n good service

Good luck paying a bill here

Great peoe

Didnt help me

Fast, friendly, exceptional service.

Bridget was absolutely the best!

Friendly service

Great Brighter is super

Kyle was very courteous

Scammed

Waiting forever