Found this little cutie in my tire this week. Went straight to Mavis and they got me back on the road before lunch! Staff was super friendly and helpful. This was the first time I’d used this location but I can guarantee this is the first of MANY visits. Technicians (specifically Ian) were orderly and efficient. Really impressed by the quality of their work. Dionne at the front desk deserves a crown! I am a mom of three small kids and I don’t think I have EVER seen a human multi-task as effectively as her. Major KUDOS to my Mavis crew! Left feeling like I’d been taken care of my best friends. Absolutely recommend this location.

Went here for replacement brake pads, rotors, brake flush and power steering flush. Dionne was so helpful and easy to work with. She communicated everything and I was very happy with my out the door price. I will be back again because of Dionnes customer service!

This is my second visit with a flat tire (different tires..these never ending road constructions) and the team did their very best during both my visit! Flexible. Informative. Friendly team!

I stopped in because I had a headlight out. Jose was so friendly and helpful. He was able to replace it in 10 minutes and get me on my way. Excellent service - definitely recommend!

The staff customer service is amazing. (Especially, Dionne)The mechanics and the service advisors are knowable. I mostly like that they are fair and they didnt try to over-sell what I didnt need like some places Ive been to.

This was the best customer service experience that I’ve ever received at a automotive repair shop. Dionne was great!They were able to fix the issue and have my car running back to normal. I don’t think anywhere within this area that is capable of doing what they did for me! They are the best and I recommend them to everyone!

Jose and the guys are always helpful when I need my car done. The always go the extra mile to solve my car issues. Thanks fellas

I love here. The guys always work to help me out. Going in today for a flat tire, was no different a lovely woman, Dionne, helped me out so much and was done with her beautiful smile.Thank you all so much!

Great customer service by employee Dionne.Pleasant and swift to respond to my questions.Would recommend this location to others.

Were visiting the Philly end of the state from the Pittsburgh end of the state and uh-oh... my brakes started making that sound on 76. If youre hard on brakes, you know that sound. The Im gonna need rotors again sound. Mavis was near our hotel and the reviews were favorable so I popped in as soon at they opened to see if they could take a look. They couldnt get to it right away so I walked back to the hotel for a few hours. They called once they were able to get my van back and confirmed that it was brakes and rotors. From that point it was about two hours to get parts and do brakes, rotors, and fluid, and we still had time to make it to Valley Forge that day. No one wants to have car trouble while on vacation but Id say things turned out about as painless as I could hope for given the situation. And the price was actually a little less than my guy back home so that was a relief as well! Service was courteous and friendly and Im so glad they were able to fit me in.

Call in book a appointment got my tire fixed thank God wasnt major problem thanks Mavis tire shop recommend this shop great staff

Jose is the best! He treats you like a friend and it makes me comfortable working with him. This is my second experience with Mavis Discount Tire and Jose! Ill continue to take my car to them.

This place is a great place to get your car serviced! They are always, always very nice, very informative, and discuss everything in detail if need be! I will always go back to this specific Mavis Tire!

They saved my road trip again. Dionne was awesome... outstanding customer service must be her middle name. Thanks for everything.

Mavis is my choice. Quite professional and Dionne is very nice!

The people here are so friendly. I got the best customer service from Dionne. Coming to this place for all my oil changes from now on.

Fast and efficient service! Amazing customer service and pricing! All the mechanics were friendly and made sure to dedicate the time for my car.

I blew out the sidewall of my car yesterday and did a search of local tire shops in the area. Decided to give Mavis Discount since they were close and highly rated. Jermaine and Mr. Johnnys provided great customer service. I appreciate them accommodating their schedule to work on my car on short notice. I also appreciate them examining my wheel rim to ensure it wasnt bent, which unfortunately it is. I would highly recommend Mavis Tire. Thanks Jermaine and Mr. Johnny!

This place is fantastic! Great service! Great staff. I have had nothing short of positive experiences since frequenting this business. I am very pleased! Thank you Mavis!

I recently was at Mavis Discount Tire and had the best experience and service. Dionne at the front desk treated me like family as soon as I walked in and took care of everything seamlessly. My tire arrived on time and I was in and out. Couldn’t recommend this place more.

This location didn’t have any available appointments today but was able to squeeze me in for my state inspection! Staff was very helpful and accommodating and for a great price! Highly recommend and will definitely be going back!

Dionne and Jose were excellent, professional, and very friendly. I would recommend anyone to come here for auto service.This place is extremely busy so make sure you call ahead to make an appointment, or you’d be waiting for hours before they get to your car.

I’ve been a customer at this Mavis location for four years for tire replacements and other routinely scheduled maintenance services. Their customer service has always been great, but today they went above and beyond. Dionne and Jose were wonderful to work with and they were able to fit me in on a very busy day for an emergency maintenance issue. I’m a customer for life.

Dionne is the best. They were closed but was Anneto help me with my needs. Was patient to answer my questions and very knowledgeable about automotive. I will recommend this location to anyone who is looking for best service. Thank you

Cannot say enough how thankful I am. I rely on my car every single day of the week, as I work 7-days a week. I took my car to the Mavis on Woodhaven Road in NE Philly (Where I currently live), to get two new front tires and a tire alignment. That same day, my tire pressure sensor went on and also felt my tires were off balance. Went back there to get it checked out and they were overbooked with only one mechanic and after waiting two and a half hours there before, I was not interested in staying. Mavis in Norristown on Egypt Rd is 10 minutes from my job, so I scheduled my appointment there. I arrived late, but they were still so accommodating and were working on my car as soon as they could. The workers I talked to were extremely nice, and Jose took the time to show and explain what happened. Turns out the other Mavis did make mistakes, which is unsettling, especially when you rely on a shop, during the only day you have off. I will absolutely be back (Im actually moving to Norristown in December!). Its a breath of fresh air to know that I have a reliable mechanic near my future house. Thank you so much again!

It has been a long time since I’ve had genuinely GREAT customer service! Jose and Kevin could not have been nicer. I had a bit of an emergency, they took my car right in and evaluated the tire. The tire could not be repaired and the warranty is with another vendor. Jose did not charge me and was very understanding to the warranty. However, they have gained a new customer for oil changes and every other service they offer! Keep up the wonderful customer service, it is so refreshing to see! Thanks so much!

We were on vacation and started having bad brake noises. Mavis was close to our hotel and could fit us in that day so we had minimal disruption to our trip. Reasonably priced and the staff was very nice

Dionne and Ian were friendly and very informative about my tire and what to do and not do...you just gained a new customer just because of how they talked and treated me...that goes a long way with me....I will be recommending this location to everyone

I used to go to this store for the convenience, as it is close to me and I was frequently treated very well by the guy at the reception.But the last few times I came back, it was just disappointment. I still tried to give a vote of confidence, for the good treatment I received, because sometimes one failure or another can happen. But it was not the case. All last 4 visits were very bad. The employee who used to attend to me doesnt seem to be there anymore. And other servers are terrible. The issues I reported were unresolved and I was told they didnt find anything. In the invoice came services that I did not hire and I was not even asked whether I wanted them to perform the services or not. And the only service I requested was poorly done. I came back 3 days later and another guy, very rudely, wanted me to pay again for the same service that was poorly done. A simple alignment left the steering wheel askew.After that I took the car for inspection, and that day, a Tuesday, they dont do this service. So I came back a few days later and they were already full, so I tried to make an appointment for the following days and the employee told me that for this type of service it was not necessary to make an appointment. So I came back the next day, at the first hour as he had recommended me and another employee, very rudely said he would not do the inspection because I had not scheduled. I questioned him saying that the day before I was there to make an appointment and was told me that no appointment was necessary (Why the guy said that to me? Was he too lazy to schedule?). And he said it was impossible, and that I should have booked. He didnt even bother trying to listen to me. Dont waste your time going to this place. The service and quality have plummeted. There are much better options nearby.

Great courtesy service. Jose worked within my budget and provided expert advice. Ill my car and my family members cars serviced here. Thanks again Jose!

For the reviews I saw where people were accommodated on short notice (walk-ins), guess this does not apply to a woman who caught a flat tire with child in the car. I understand she did not have an appointment, but things happen to people when we least expect it. To basically turn her away and leave her on her own in 100 degree heat is ridiculous! Wont be returning to this location or any others to give them my business anymore.

Good prices. Quick appointments. Service average....

Been meaning to review for a while because Ive had so many positive experiences here. Would highly recommend. They even found problems with my van that the dealership missed. They definitely go the extra mile. Jose was especially helpful and kind. Speedy and reliable service.

People here are great. Dionne is the best, and the crew is pretty good too

This was my first time at mavis tires. Needed to have all 4 tires changed. Called them before going and they price matched/checked the tires I originally wanted and then told me about a better deal for a better brand of tires. Even got me a mail in rebate. Setting up an appointment was easy. When I got there, Sol got me checked in. Told me it would be ‘ a few hours’. They were clearly busy and the waiting room was full of people. I’m thinking this is going to take half the day. But him and his team were done wayyyy sooner than expected. Took like 3 hours which is a reasonable amount of time for the work that needed to be done on my car. It ended up not being just a tire change. Sol called me back and explained that my alignment was shot and recommended fixing it. So we added that on. He explained what alignment is and why it needed to be addressed (caus idk anything about cars). He even showed me the numbers and explained what they meant. Sol and the staff was very courteous, friendly, knowledgeable, and professional. Took the time to educate me and got my car running like butter. I’m super happy with my choice of tires and the price I paid for everything. Thanks guys !

I very rarely review anything, but feel compelled because of how nice these men were on several occasions. The gentlemen here have been super friendly, kind and courteous. I forget the name of one of the gentlemen working the front desk one of the times I have stopped by here, but Jose was so honest and reassuring. They’ve taken me out to their work area to specifically show what was wrong with my car and they have taken the time out of their schedule to fit me in to inspect a noise or smell I may have been anxious about. Could not talk more highly of them, as normally I have not had the best experiences with other chain-like locations. Definitely trust them to be honest and give their honest opinion (which is rare as some people try talking you into fixing something or paying extra for items not needed).

Very pleased with customer service. Joe was very helpful and honest. Will be back for sure!

Big thanks to Jose and his team, who worked with me on getting my car radiator replaced and fixed my overheating! Super friendly and understanding staff and will definitely be back! - Fabian

Saw this place had the best reviews in the area. Made a reservation online for Sunday 9am state inspection two days before. Got a confirmation by email. Sunday, I drove an hour and arrived on time. Receptionist pleasantly told me they cannot do an inspection because they ran out of stickers and suggested to reschedule. Why couldnt I have received a phone call to save me the time and frustration having to rush to find another place before friends arrived to pick me up? Luckily, the Firestone 10 min away squeezed me in and were able to complete my inspection within 1.5 hours.

Dionne and Jose were amazing. Service was great and my tires came in quickly.

What an awesome experience at Mavis Tires! Jermaine gave me exceptional customer service!! He made me feel comfortable about the process and explained everything to me in regards to my vehicle getting repaired. Now days it’s so hard to find people that know their business and that are patient!! Jermaine is a hard and great worker!! He thinks about problems, find solutions and has an awesome work ethic!!! . He is highly driven and motivated Jermaine represents the company well!!!! I highly recommend Mavis Tires to all!

Excellent company! In all areas - great customer service, prices, and knowledge. Jose and Jermaine were both very helpful. Thoroughly discussed my repairs (4 new tires/shocks/front brakes). They were honest, and offered discounts to save on costs! Definitely recommend, and I will be a repeat customer!

Dionne was most helpful. She was Multitasking with two customers at the same time, to help get you in and out !

They were great! Very courteous and quick to fix my car. I will be back.

I had once again had a great experience today at Mavis Discount Tire.The service was very fast and efficient.The people told me what I needed and kept it real on prices not the bs prices you get on on your other auto centers.This the best place Mavis Discount Tire👍🏽.

Service manager explained my situation nicely and was able to understand him. He contacted me as he said he would and was timely, professional and will return when needed again. Also, the waiting room and also the inside of the bay looked very tidy and clean. Thank you.

Dionne is extremely friendly and very willing to help the customers to have the best experience possible, she definitely deserves a 5 star rating!!!

Excellent customer service!! I bought 4 new tires a few weeks ago and came back in today for a follow up. Jermaine at the front desk (I believe is his name) was very helpful both times! I would recommend to friends and family.

These guys are honest and super helpful! Shout out to Joe for being the best!

Please stay away. I can’t believe I had to experience this. I went there on a Sunday and I knew I had a nail in my tire. I waited over 2 hours to be told that they couldn’t remove the nail because the nail was on the side of the tire. I knew it wasn’t. They said I needed new tires and claim how dangerous it is to drive like that. I took my car elsewhere and they patch my tire right away. Stay away, they just want to take your money.

Jose and Bob were fantastic! The best customer service I have ever received getting an oil change. While I was waiting a woman walked in with a small child. They had to wait for their car to get done, Jose changed the channel on the TV to a kids channel, without anyone asking. Now that is thinking about your customers. Even though its out of my way, I will definitely be back at Mavis for my car needs.

Unfortunately, i received a call to confirm my scheduled appointment today. When I called back to confirm it within the hour, I was told they did not have enough time to do my car. Though they offered another day, I am very disappointed as I needed the work done today and thought it was locked in since I scheduled days in advance.

Great service thanks you to Dionne and Jose. Appreciate the service

I was told to drop my car off at 5pm to have tires put on and get an alignment. After I didnt hear back from them after 2 and half hours (7:30 pm) I rode up there and my car was in the exact same spot as when I had left it. I asked the guy what was going on and he said it hasnt been done yet. I asked him why he scheduled me for an appointment if he couldnt do the work? He assured me my car was up next even though they closed in less than an hour. I pulled away, about 15 minutes later they called to tell me they couldnt get my lug nuts off to do the work. Little do they know I work with mechanics and they got my tires off without any issues and didnt use a gun to get them back on. They didnt want to do the work. This place is an unprofessional joke!

Dionne is a great person and should have her own shop!

Extremely easy oil change experience! Jose communicated that it may take longer than expected due to them being short-handed that day, and was very apologetic (not even necessary!). My car was done by early afternoon and was very cheap compared to other shops Ive been to. I definitely will be back in the future!

Awesome service and super friendly staff. Solomon and Dionne are great and made the trip extremely stress-free.

Came in with my tire slowly losing air. Jose and his crew helped me get back on the road quick!

Honest, friendly, never get the slimy feeling of being swindled. Love it here.

Staff was very friendly and helpful ! Kept me updated of any change in status of the work done. I definitely recommend this place!

Wonderful! Stayed late to help get my tires in and car fixed up. Awesome service

I was very pleased with the service I received. My husbands initial contact with Jermaine over the phone proved to be the same when I arrived with my car. He was polite, respectful, knowledgeable, and true to his word. I was impressed. Thank you Jermaine.

Excellent service!! Will definitely do business again.

Dionne is the nicest mgr and she saved me money too. I come here for all my automotive needs.

Sal, Jose, and Dionne are the best. Over 180,000 miles of service on my Elantra in 3 years and still rolling.

Dionne at the front counter was amazing as well as Sol and the crew I will definitely be back

Dionne was amazing to work with hands down !

When I go to MAVIS TIRES-EGYPT Road/West Norriton, I ALWAYS leave with a smile on my face and confidence that I am leaving without doubt the task wqs handled properly. The crew working is always friendly and happy to help, this not so Damsel in distress. Sol, you are the MAN!!! THANK YOU FOR EVERYTHING you do to keep me on the road!!

Great service every time I go there.

I was at the Wawa down the street from Mavis and I had a flat tire. We called Mavis and it was about 6:10PM and they close at 6PM. We spoke to Jose and I am glad he was working tonight. He said if I can make it over there, he can change the tire for me. After he took off the tire he noticed that the stem was not in correctly. He fixed it and the car was good to go. I asked him for a total and he said not to worry about it. I have been to Mavis before and they have always taken care of me but now I will make it a point to go to see Jose when I have an issue. Whoever is his boss, give him a raise. Thanks Jose and Mavis!

Dionne was very impressive with her automotive knowledge I will definitely return

Jose the gentleman who helped me out was very nice and very helpful. He made sure I got everything that I need to taken care of. The car was done within the time frame that they said. And overall the service top to bottom was top-notch. Thank you very much Jose

José, Dionne and brendon were very very kind!They help fix my tire at the last minute! =)

Great experience and great help from Jose!

Great staff! Especially the three main guys who run the shop/counter. Ive been bringing both my work car and personal cars here for years. Professional service, quality work and great communication. I definitely recommend this shop!

Very good service and not a long wait. Jose helped me out tremendously on my truck with great savings. Thanks for your service.

Really helped me out with my tires and then when I needed an alignment, they did that smoothly. Jose is super friendly and an awesome guy

Very kind and courteous. Definitely pleased. Thank you for letting us keep our van there when it wouldnt start.

Great service at a great price!

Very poor quality service. Couldn’t find a tire air leak after taking it there multiple times and being told there was nothing wrong. Another place found the leak in a couple minutes and fixed it immediately.

Dionne great customer service the best

UPDATE 06/10/21: Mavis corporate got in touch with me and fully refunded me for the tire and the 4x tire warranty within a few days; they were very nice and professional. So five starts for Mavis corporate customer service, one star for the Egypt Rd location. Ill bump this to two to reflect that.Ordered a replacement tire through them that was supposed to be covered under one-year manufacturer road hazard warranty. Original tire order was canceled and nobody notified us so wasted time with a first trip for nothing. Came back Thursday and they refused to honor the manufacturer road hazard warranty. Said to take it up with Hankook; Hankook says they are supposed to honor the manufacturer road hazard warranty. Claimed that I had to have bought the tire at Mavis, basically just confusing their own road hazard warranty for Hankooks manufacturer road hazard warranty; when I tried to explain this, the manager, Jose, refused to verify the info on the Hankook website that I was looking directly at. The original rep we talked to also claimed initially they were a Hankook tire dealer and then the shop went back on that claim later. Here is the language from Hankooks website, nothing about the tire needing to be ordered and replaced at original point of purchase. Jose told me to go through Hankook, Hankook says to go through Mavis, so basically Im being told to go eff myself. Clearly everything in the chain of communication here is totally messed up and Im out $150 with no recourse but to write a negative review. I guess its *possible* that in complicated world of tire warranty bureaucracy Im somehow in the wrong, or maybe everyone who works at Mavis is just incompetent and uninformed. Whatever the case, bad experience and my wallet is empty. Dont go here unless you want to get the run around, deal with bad communication, and ultimately get fleeced. Edit: re: the claim that were not a Hankook dealer — heres another screencap, they are listed on the Hankook website as a Hankook dealer. The rep told me when I first called that they were a Hankook dealer. When I told this to Jose he said I dont know who you talked to. I feel like Im being driven slowly mad here.

My experience with Mavis has been excellent. I contacted Mavis to see if they could match a quote given to me by another tire store. They not only matched it, they smashed it.The service rendered by their staff and knowledge of their product blew me away. I am a happy camper and will return to get tires for my other vehicles. FIVE STARS

Got a flat and they were able to squeeze me in today. I left my car there and they were done in 3 hours which was really quick for me just calling out of the blue. José was so nice and funny, great customer service.

Great service! Jose helped and explained everything completely! The guys in the shop esp the one person working on my car was professional and did exemplary work. Definitely earned a new customer for life right here. One other thing, I saw Jose help out members of the community, provide advice and guidance through out the entire time i was there. Mavis Tires is a community auto shop. 2 Big Thumbs Up!

Super quick service, always..

Dionne is the best! Give that woman a raise!!

Jose is a pleasure to speak with. He explains the work that needs done, and lets me see what he is talking about. This inspires confidence in his work and honesty.

Great people, great prices, lots of energy in the shop.

I love bringing my car here. In the past I have always expected mechanics to tell me I need a new engine when bringing my car in for a new tire. but since the first time I brought my car to Mavis they have been upfront about what is needed, good prices, friendly service, quality work. I will be bringing my car here for now on.

Disgusting crooks. They worked on a single tire and charged me for four warranties. Literal cartoon villain behavior.

Excellent serviceGreat prices

The brake special drew me in. I read other reviews mentioning staff members that were awesome and helpful (Jose). Showed up bright and early and was greeted by ... Jose! He was just as wonderful as stated in other reviews. Service completed in adequate time. Will be back in the future.

This place is freaking amazing fixed everything for me in perfect timing!

Made an inspection Appointment with Jose for a Wednesday and was told it would take a couple of hours if I wait. Thats not to bad so I took the morning off work to do this then I get a call that the person who does inspections isnt going to be in that day now. Thats time off work Im not getting back so Jose rescheduled for Sunday and I showed up bright and early ( the first person ). After 4 hours of waiting I asked how much longer and was told at least another two hours probably more. You would think they would want to do right by me after I took the entire morning off from work for the ( two hour inspection ) and lost that PTO. I explained this to the person at the counter who did nothing and offered nothing so I left.

Fast reasonable and very courteous service!

The check my tire pressure and make sure they were ok. No charge

Great people, especially the lady at the front counter

Great people and excellent customer service!

These guys fit me into their schedule same day when I had a flat tire and everyone was super nice! They were apologetic they couldnt get my car done faster, but I thought it was done pretty quickly considering I had no appointment. I will be back to this location next time I need tires.