After several months of a national search I found located my dream car. This 2014 Cadillac CTS Coupe was just as described and Justin Johnson of Trimax worked with me from Florida to get this vehicle. After a close inspection, I picked up the vehicle after flying to Maryland as it was just as promised.I drove it back to Florida and had no problem.I highly recommend the Trimax Group to purchase a car. They are a ten of ten.Thanks.Michael J. In Florida

Justin stayed in constant contact with me, addressed all of my concerns, remained friendly and professional. He offered great advise with financing options and was able to put me in a vehicle I have been wanting for a while. Any issues I run across I can contact him directly. It was great doing business with Justin at Trimax. Definitely lives up to the reputation of providing good vehicles.

Justin and the crew took great care of us! He was very knowledgeable about the vehicles we asked about and we were able to leave within a couple hours with our like new, used Land Rover at a great price Everyone there took great care of us before, during, and after the sale! We will definitely be contacting Trimax again when its time for another amazing car buying experience! Thanks Justin!

Purchased a gas saver. When purchasing a used car, especially one like a civic si, the possibility of issues shortly after is always there. Although I haven’t had any significant issues, I have not had it long and I will say I have a mechanical back ground of 10+ years so as far as purchasing a used car my opinion is irrelevant because I can fix any and all issues myself. That being said Justin was very easy to work with and didn’t try to push a sale. If they have a vehicle you like I’d recommend working with him any day. There will always be bad and good reviews, at the time of this review the car market isn’t an easy market, but I was happy with my purchase and the vehicle is very clean. 5 stars for good customer service, and a good selection of vehicles.

Recently purchased a Lexus for my son for his birthday from this dealership. Justin & Tarik were amazing and friendly. We had fun! No stress, felt like family! I highly recommend Trimax!

The whole deal was a pleasure, made me feel comfortable, and price is as is from the website. Car is in great condition!

Definitely recommend shopping with thirst guys. Justin was great, got me in and out and kept his word the whole process. I was a bit skeptical purchasing a BMW from a non bmw dealership however there was nothing wrong it as stated and I am very pleased with my purchase.

I found a car I LOVED and I’d worked really hard to save the money for. I live in New England so I thought I’d be somewhat okay buying a car without rust also my brothers a mechanic who works on huge equipment so he knows everything. Got it shipped to me only to find out this car has a hole in the bottom of it and a lot of other damage. My brother first pointed out the small damage and then my mechanic put it on the lift and took a picture of a huge hole underneath. This car was clearly used to transport drugs and all that Justin my sales person had to say was simple, you should drive the car first. Do not go here. I will be contacting carmax, I had to sign every page of the carmax report and found this car through their website.

Went and found the car that I was looking for, had little problems and were fixed immediately.

Very good service appreciate you guys

Bought my very first car through this dealership and the service were great. Justin helped me find my car, his customer service were amazing, very attentive and helpful. Amazing place! Thanks Justin!

Justin provided great customer service with my vehicle purchase.

Bought a dream car BMW convertible here. The car runs beautifully and the customer service is awesome. These guys have treated me great. Im a Veteran and recommend highly to my military brothers and sisters.

So I was looking for a special car after moving to Virginia for work. I went to a couple dealers with less than satisfactory results, before I saw an amazing car at Trimax ! Honda Civic, older model, but tastefully modified with a supercharger (!), New exhaust, new clutch from the previous owner. Mel and Justin were great to work with, kind, considerate, professional, and made the process easy! I noticed a minor issue with the AC, and even before they knew what was wrong with it, they assured me that they would fix it before I bought the car (they did, in just a couple days and at no charge!) Although not obligated to do so, they gave me a 30 day guarantee on the AC fix and I delayed writing this review until I felt confident that there were no problems (there were no problems).Mel and Justin are my go to people for my future car needs - they understand the importance of great customer service, and have earned my trust. Shop with confidence!

Great dealership! I got my first car from here and had a great experience. Justin helped us so much, thank you!

My boy had his car here for a month. They gave it back to him he drove it to richmond. Now its broken in richmond . smh

This establishment and its workers long to set you up for success and care for their customer well. Mel and Justin were helpful, informative, and hospitable. Excellent service!

I would like to thank everyone at this facility including their mechanic and detailed. They really were quite patient with me just so I can be happy. Customer service definition was 100% here.I traveled about 3 hours and change and bought what I wanted. I would HIGHLY recommend Trimax Auto to everyone that is looking for a clean vehicle. That’s really what I noticed about their inventory. Thanks again and good luck to you guys

Purchased vehicle on 10/5/2020. Vehicle was a 2015 Ford Transit Connect. Worked with Justin. Purchase was for an another fleet van to perform pest control work. Vehicle was paid in full plus a 3% fee for credit card use. No issues for the first 3 weeks. Employee stated he noticed the van shifting hard, or not what he would normally expect. Made an appointment for service. Before appointment for service could be completed the vehicle would not start. An error code appeared on the instrument cluster. This was the week of November 2nd. The van was towed to a local shop that our business uses. They informed me a few days later that we had a significant transmission issue and need specialty service at a transmission shop. That diagnostic fee was $179. The van was then towed to a local transmission shop trusted by our business (Car Life). The transmission expert advised the transmission was completely fried. The oil was burnt and had never been serviced in his opinion. It was going to require a complete rebuild and take several replacement parts to make operational again. The work was authorized and cost $4,158 to fix. Due to vehicle down time and working needing to be completed for the business the van was fixed and is now back in service. Juston was contacted on 11/18/2020. He stated he would look into the deal and get back to me. That never happened. Called Friday 11/20/2020 with no answer. Called again today 11/23/2020, spoke with Justin who stated there was nothing he could do. We where passed the 30 day or 1,000 mile warranty period. The vehicle had put 3,900 miles on it since purchase. In my opinion should not have affected the transmissions life. The vehicle had a carfax history with it, indicating several service intervals. That lead me to believe the car had been taken care of, not the case. Since the sale the vehicle has had multiple issues, including a TPMS sensor go bad, drivers side door ajar sensor and rear door ajar sensor failure. Trimax auto should do a better job at inspection or basic servicing of vehicles before they are sold. This one clearly had not been touched by a service technician in years.

Let them know i sent you,them really work with you.

I enjoyed my time at this establishment. Travelled close to 4 hours but it was worth it. I would like to thank Mel and Justin for making the process painless.The vehicles condition was way above my expectations. Their inventory was all clean stuff. Thanks again and I will be back for my wifes vehicle. Wish you guys the best.

Nice guys, they dont hassle you. Big selection and they will definitely work to get you in the car you want.

THE WORST PLACE IN THE WORLD FOR BUYING A CAR. I BOUGHT A 2010 LS430 LEXUS THE CAR IS A LEMON WHEN I CALL THE DEALERSHIP THE OWNER KEEP GIVING ME THE RUN AROUND ABOUT FIXING MY CAR. SO PLEASE PLEASE BE CAREFUL WHEN BUYING ANYTHING FROM THIS PLACE. .....I CALLED THE DEALSHIP TODAY JULY 25 2020 AND SPOKE TO A GENTLEMAN THAT WORK THERE HE TOLD ME HE DONT HAVE TIME TO FIX MY CAR SEEK ATTORNEY ....he charged $13.500 FOR THE CAR...WOW

I bought a SUV in this dealership and so far, the vehicle has been great. Mel was a great help when I needed to check for financing.

Mel B, hes the man to talk to. Good guy, great service!

Best experience I have had at a car dealership. Everyone was very accommodating and I didnt feel pressured at all throughout the entire process. I was able to purchase a great quality car at a reasonable price.

These guys are great. Mel was terrific, and went way out of his way to get me into the car I had my eye on. The car is excellent. I have had it for a few months now, and it was a steal. (My apologies, Mel, for not getting this review out sooner.) Trimax was the only place in Hampton Roads that had the exact car I was looking for, and it was for less than the fair book value. I drove their car first, then drove all over the South Side to try and find a comparable car. After a while, I just said, screw it, Im going back to Trimax and that is all she wrote. I took a test drive again, but I knew I was going to buy the car from them. They were honest, respectful, helpful, nice, and did I mention honest? Again, thank you.

My husband and I really enjoyed our car purchasing experience at Trimax Auto Group with Mel. After driving 3.5 hours to see/test drive the SUV that had everything we were looking for, he immediately greeted us with genuine hospitality. Mel was very professional in negotiating a great price for us. Well look him up first for our next vehicle!

Great service received a great deal

My experience at Trimax Auto Group was the best in a long time. We have been searching for a vehicle since February and our quest was over the minute we walked on their lot. The staff was very helpful even after closing. They allowed us access to the vehicle and answered all of the many questions we had. The staff kept their word and provided excellent service. If all car lots had customer service of this stature, car shopping and purchasing would be much easier. Trimax sells quality cars in great condition. I would recommend Trimax Auto to anyone seeking a great car from a great business. Thanks to all of the staff especially Mel B.

Friendly, professional service, a quality vehicle and an exceptional price. I would highly recommend Trimax Auto Group.

Great customer service, wasnt pressured to buy anything that i was not interested in. Everything on the lot is quality. I drove off in a nice Avalon with low mileage for a great price. I highly recommend this place. Two thumbs up!

Nice place to look. A little on the higher end but not to far off. Great staff willing to help make you feel appreciated. And not pushy.

I had such a good experience buying a car from this place 2 weeks ago that I bought another one from them today! Easy. No pressure. Good cars. Mel was awesome to work with!

Great experience buying a car. Explained every step and worked with me to get best deal. Very professional and gave me a ride to drop off my rental. Recommended!

They got me the suv I wanted and was priced right

I was looking online for a new car and ran across a nice BMW at Trimax. I went in that day, test drove it and bought it the next day. Couldnt have been more of a smooth and painless process. Mel is great, a nice smile to meet you at the front and I will probably always use his BMW mechanic from here on out. Already had the car in for new halo bulbs and they replaced them no questions asked. I am very impressed with my experience!!! I would suggest Trimax to anyone!

It was great working with Mel and Justin. No pressure to buy and had patience with me during the entire process. True professionals that I will recommend to anyone thats looking to buy a vehicle.

I’m sure most people have enough common sense not to go to these kinds of dealerships. I knew better and still went anyways for whatever reason. Within hours of buying a car my check engine light came on and the issue was “fixed” 3 separate times, and never really was. (I drove the car maybe a week within 2 months after buying it. I was illegally driving a POS from their lot while they were “fixing” mine). They would not give me a refund and were bsing anyway they could to get me back out of the door with my car. After the 2 months has gone by, I get my car back and is still running rough. Along with BOTH my ac/heat not working, and a suspected transmission problem, today (a month after getting my car back) the car has died. Most likely being a bad alternator. Chances are they knew this was a lemon vehicle but still would not give me my money back even in the 30 day warranty period. I highly recommend anybody to never ever come here or let alone any other no name dealership and go to a certified dealership. They try to be your friend and be nice while in actuality you’re getting played.

Its really rare to find EXCELLENT SERVICE across the board from the sales person, management, service team to the owner. EVERYONE went above and beyond to make sure everything was taken care of. Michael from start to finish is the best sales man I ever met. I cant say enough words on how SUPERB I was treated. 5 STARS isnt enough!!!!!!

I would recommend anyone trying to get a good vehicle come here. I’ve had no regret behind my purchase... overall great customer service and great vehicles. Go and stop by !

For the first time I had a great experience buying a used car, I was looking for a mid-size to full SUV. I highly recommend Trimax auto group. Justin went above and beyond my expectations to accommodate my needs.

Alot of people give this place good reviews but I have to say that the experience I had here was not a good one. The person I dealt with just sat behind his desk and did not do anything. You looked at numbers and you didnt even bother getting in touch with a lender. But instead you decided to berate a lender...CPS to be exact. This interaction showed poor salesmanship and poor judgement in the salesman in talking down a lender. I would not recommend this dealership. Especially if the salesman sits behind the desk and tells you what you cant do. Most dealers with get on the phone and see what they can do. Bad experience here!

Be careful with this dealer. I put a deposit on a car and flew to Norfolk to purchase the vehicle and when I viewed the car it wasnt as I expected and told them I wasnt going to purchase it and needed my deposit back. They said they couldnt give me the deposit back which isnt right. Be careful of their business dealings.

Wonderful establishment. I came for a specific vehicle and it passed my expectations. I am very pleased with my purchase. Thank you Mel and Justin.

I traveled from Md to Va to buy a car from Trimax. I was treated great! Fast and friendly enviroment. They helped with my financing and I left with a great beautiful car! Very happy lady right here!

I would like to thank everyone at Trimax Auto.After all my research I decided to purchase a vehicle from Trimax Auto. I was interested in 3 different ones.Every single one was certified. All serviced vehicles. I paid slightly more than another leaderships vehicle but conditions of the vehicles were not even comparable.They just had cleaner vehicles than any other place I have been to and the Salesman MEL and finance manager MIKE were very VERY helpful and most importantly polite and clean.I thank you Trimax Auto for making this an awesome experience for me.Yes I will be back for my next vehicle.

Very pleased with our Jeep Wrangler. Pleasure dealing with Mel, he made it a smooth and quick process.

What an experience ! They took care of us from the moment we stepped on their lot, kept in contact with us through every step of the process . Would I recommend? YES. Would I but another car from them? YES . oh I forgot to mention you can continue to have your car services with them as well .. So if you need or want another car, go see the staff, they will take good care of you !

Mel was exceptional and had everything done for me including the financing! Had a car fax with an extended warranty available for me and was extremely helpful with the showing me how to use the new functions on my New Audi A6! Would send anyone here!!

Mel has been amazig to work with. My wife and son now have a safe and reliable vehicle with low mileage and is equipped with the features she wanted. He was so patient with us and our small baby, he walked us through step by step about the purchase of our vehicle. His staff are very helpful and quick to jump if you need anything. Theyre all very hospitable. Im VERY pleased wth our new purchase.

Great price and nice people!! I had a few flat tires due to the roads not being so great and they set me up with a tire place that had great tires for a cheap cost. 10/10 highly recommend!!

Mel was an outstanding guy, just purchased a very clean 2008 Mercedes CL550. He was very professional and I am very satisfied with the whole experience. I will refer friends and family to these guys.

Mel was great. After a very horrible experience with vroom . Com and reopening that vehicle I visited trimax and found a great suburban. Drive off the lot and have been looking it since. My air condition started blowing warm today called them they said come in, I did, they fixed it immediately and I was driving 15 minutes later with super cold ac. Great people nice vehicles so far a great experience. If anything ever changes I will edit and update..I recommend trimax.

I’ll give them a star because they were friendly,but I had problems with the truck I purchased starting two weeks after I bought it. At first the lifters in the engine started to failed they honored the warranty and fixed it but tried to charge me labor fees. A few months later the hub assembly on the driver side seized up almost which destroyed the axle,brake caliper and the rotor. I spent close to a grand repairing that then guess what? The axle on the front passenger side collapsed that almost scared my wife to death when it crashed causing the frame to be damaged now the truck is totaled and I’m out of the truck and my money.

Fast friendly service I give these guys a five star rating I was 100% satisfied

Usually a great selection of cars. Not a shiesty place at all. They are into selling good quality cars.

THIS PLACE IS THE AMAZING....I drove all the way down there 3.5 hours from Maryland.... Man was it worth the trip...Mel already prequalified me over the phone. He had me email him my pay stubs so he could work with different banks to find me a sick interest rate. I was still Leery to drive almost 4 hours for a car I only saw pictures of. Let me tell u... once I got there and pulled into the lot, I was pretty impressed with the inventory and how brand new the cars looked ... As soon as I stepped out the car I was greeted by Justen that proceeded to impresses me with there hands on customer service... since Mel already had all the paperwork ready I was In and out in no time, with my new car... it was pretty cool how Mel and Justin really worked together to bring me the best experience, I ever had buying a car. They had a cool Batman and robin thing going on....lol. If your looking for a car I most definitely recommend Trimax.... thanks guys againP.s.I will deff be back for me and all my family’s cars

Thanks Mel for putting me in a FABULOUS CLS550. You were very kind and understanding. Definitely I will be referring you.

Super friendly and worked with me really well to get a great car that I love!

Almost 3 years ago I bought an Infiniti G37. They told me it was a one owner car with a clean Carfax. They handed me the Carfax before I bought it. It was clean as they said. Well come to find out the car had been in an accident and repaired. It was sold it to me before they turned the damage in to the insurance company. So, as I just tried to sell what I think was a car a clean Carfax, I find out that it is worth about half what I thought. I could never recommend a place this dishonest and Im just disgusted at what lengths they went to to rip me off.

Great service, great environment and even better prices. Thanks Guy I love my Charger

I bought a Suburban here in November, including a warranty. They are very courteous and helpful.

Great service

Zero pressure to look or buy. Real friendly instead of the fake sales type of friendly.

Awesome dealership!!!

Hey just wanna let you guys know I recently purchased a 750li from you all and I absolutely love it you guys are awesome Mel your entire staff is excellent I look forward to doing business with you again and I will surely recommend more customers thank you so muchSincerely Joseph Wise

Excellent service amazing cars. Not once was i let down amazing customer service mike,ashley,dave. Everyone was wonderful and always more than welcome to help!

Great place to buy cars. Very pleased. Thank you, Mike.

THANKS MEL AND TRIMAX, TREMENDOUS SALES PERSON, GREAT ATMOSPHERE, ARRIVE LATE AT THE DEALERSHIP AND EVEN THOUGH MEL WANTED TO GO HOME HE GOT THE DEAL DONE DUE TO MY BANK NOT HAVING THE PAPER WORK STRAIGHT. VEHICLE WAS CLEAN, NO PRESSURE BUYING. NICEST EXPERIENCE I VE HAD WITH BUYING A VEHICLE. MEL IS THE MAN TO SEE. THANKS TRIMAX. WILL BUY FROM THERE AGAIN. I ACTUALLY FELT LIKE I UNDER PAID.

Well i went in to the dealer s me and my girlfriend from start to finish mel and his team was helpful down to the very last signature on the paper im jusr happy to see people actually car about there customer before they know who you are.

Its a rip off. Mel B is a con artist. Stay away!!!! Active duty person here. Military stay away!!

Mike has excellent services and goes above and beyond to take care of the customer. Excellent, Excellent, Excellent!!!!

Great place cars nice and clean great services 5 stars place

Very eager to sell, unfortunately they do not stand for quality or behind the vehicles they sell. I would not recommend purchasing from this dealer.

Mel B is the man!!! Great service nice folks.

I called to see how many keys a vehicle they were selling and couldnt get a straight answer.... Was told I would need to buy the car before they could confirm....

Great service!! They go above & beyond!!!

Very friendly and reliable people

Great customer service

Great

Great service

There about business !