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The Bonbonnier
913-A W 21st St, Norfolk, VA 23517, United States
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The Bonbonnier
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VB
Review №1

The Bonbonnier made our wedding cake and 96 cupcakes for our wedding. Our cake was so rich, flavorful, and moist and the homeade icing was to die for! Our guests raved about the cake and cupcakes! Lisa was very friendly and accommodating. We will definitely be back in the future.

Br
Review №2

Wonderful little shop in Norfolk. I heard about this shop from some Navy friends and stopped in. Helpful staff and an amazing selection of tasty confections. I really enjoyed snacking on my purchases. Always good to see successful veteran - owned businesses. Fair winds and following seas!

Ch
Review №3

I placed an order for a coconut birthday cake with pineapple filling for my best friend. The order taker thanked me for giving her this idea for sliced cake sales. My initial contact was very pleasant, and so I was very excited. The cake was ready in 2 days made special just the way I ask. When I saw it, even though it was small for a $40 cake, I thought WOW because it was cute, and I couldnt wait to taste it. This is where my issue came in and why I could not give it 5 stars. The cake tasted more like sugar than anything and there was more icing then there was cake. I felt bad, and it was a huge disappointment for my gathering as I handed out slices and listened to everyone woo and oh my as they ate it, leaving huge blocks of icing on their plates and told that it was, toothache and diabetes sweet! I would have preferred 3 bigger layers, as these were very unusually thin and baked way too dark, not so much icing in between because you could barely taste the pineapple, and a not so thick layer of icing on the outside. It wasnt a hit, not at all what I anticipated to taste, and definitely not worth the money I spent, but I do appreciate the effort towards satisfying my needs. Thanks anyway.

Do
Review №4

Super cute sweet spot to go after dinner and a show. We went in not knowing what we wanted and spent a lot of time just taking in all of the treats on display. The lady working there (owner?) was super friendly and helpful. My husband and I shared a gigantic slice of cake and purchased a few things from the chocolate displays to bring home. Lots of vintage candy available too. It was a fun place to stop. Well go again when we are in the area. Check it out.

Cr
Review №5

They made a cake for my friend for mothers day, perfect basket of flowers! Delicious and very affordable prices

do
Review №6

Super helpful staff, very knowledgeable about everything they had. The women behind the counter was awesome. And everything we pick out was delicious!! From cookies to cupcakes and bonbons they were all fantastic. Highly recommend!

Mi
Review №7

Outstanding bakery with an amazing staff! Their cakes are as tasty as they are beautiful. I recommend everyone to not only come and get the delectable truffles and cookies, but come support veteran owned local small businesses.

br
Review №8

The woman who helped me today on 01/08/21 was amazing!!! She was very knowledgeable about all the delicious baked goods they had. And even helped me carry the items to my car. Today is my grandmas 93rd birthday so thank you so much for your help. I will post pics later.

Jo
Review №9

Great place lovely sweet desserts to choose from. 🙌👽

Je
Review №10

My wife discovered this little shop a few years ago and it is now a must stop anytime we are near Norfolk. We absolutely love the staff - but not as much as the homemade chocolates and CAKES! The CAKES are enormous and really great. The carrot cake I think is their best of a good selection (see Oreo, and Peanut Butter and Chocolate, too). My friends in Norfolk refuse to get their cakes anywhere else. My little nieces love the specialty dipped apples which are too big, but they try. I sampled the sticky buns the other day and they are just like everything else - too good. Its the kind of place where you could lose 2 hours and leave smelling like chocolate and with a really big smile. The prices are very reasonable for the quality and amount that you get. Heres a photo of a Chocolate Strawberry cake that we had with friends two days and a long drive later and it was still perfect. Definitely wish they would open one of these up closer to Lancaster, PA!

As
Review №11

Amazing, niche chocolatier/bakery in Ghent. The adorable cupcakes and amazing cakes are just a few of the spectacular treats you can find here. I use them personally as well as for business birthdays and parties. The owner and her staff are always extremely helpful and very sweet. When looking to support a local bakery make sure you check them out!

C
Review №12

Delicious, beautiful cake and friendly, helpful staff! I will definitely be back!

Ra
Review №13

Love this shop! They always have a great supply of absolutely gorgeous truffles. Everything Ive tried here has been delicious!

Ai
Review №14

Its a quaint little shop with unique candies. A variety of flavored Truffles that is pleasing to the eyes at first glance. We ordered a birthday cake for my daughters birthday. We are looking forward to seeing and tasting it!!!

Je
Review №15

Such a wonderful atmosphere! Has the best chocolates in my opinion 😋

Ka
Review №16

Very friendly and informative staff. Got a couple of cookies and cupcakes. Pretty affordable and delicious 🌻

Ka
Review №17

Awesome folks, great products, super creative designs and just an overall fantastic local business in Norfolk!

Ta
Review №18

I needed a cake at the very last minute for my dad’s birthday. We got one from the cooler in the front. It was pineapple coconut. I don’t even like coconut but that cake was DELICIOUS. She was super nice and took great care of us. If you’re having a sweet tooth go see her and support a veteran.

Ki
Review №19

The carrot cranberry cake was great...1 piece is gigantic. They have bon bons for every fast bud.. Jack daniels, amaretto, rum....... Tons of others. Only one tiny round table inside. Very nice girl waited on us. I ordered a regular coffee...as opposed to cappuccino or espresso and the coffee wasnt very good at all...but probably would have been great for most people.. Im just REALLY picky about my coffee.. Probably would have been happy if I added an espresso shot to it. Convenient parking right in front but I could see if it was busy parking may be problematic as I only saw street parking. I would go again.

Ke
Review №20

We purchased a birthday cake from The Bonbonnier and it was delicious! The chocolate icing was some of the best we have ever had.

As
Review №21

This bakery is AMAZING. My husband bought me a cake from here last year and it was so good I ordered another for my mamas birthday this year. The taste and the customer service is on point. Definitely recommend!

To
Review №22

Great customer service excellent assortment and variety. I cant wait to dive into my purchases

Al
Review №23

The big chocolate caramel squares are so good. Im eating one right now...

S
Review №24

Great service, friendly, clean beautiful place, delicious treats!

Jo
Review №25

Instant happiness as soon as I walk through the door.

Jo
Review №26

My favorite place for treats! Their carrot cake is the best i have ever had!

Ka
Review №27

Staff are incredibly friendly! Chocolate truffles are beautiful and reasonably priced.

Le
Review №28

I got a slice of their chocolate cappuccino cake and my mouth was watering before Id even tasted it. $5 seemed expensive for a single slice of cake at first but it was certainly worth it, not to mention absolutely gigantic! Definitely recommended for chocolate and/or cake lovers. The customer service was amazing as well. They were extremely friendly and it felt less like a confectionery shop and more like being invited over by family :) Id give this place 6 stars if I could!

Lu
Review №29

Lisa and her team are absolutely phenomenal. We ordered our wedding cake from them (carrot cake with pecan/coconut filling and cream cheese icing) after signing up for one of the tasting sessions, which I HIGHLY recommend for those who dont know what kind of cake theyre interested in purchasing. She sat with me to consult on the size required and to discuss decorations - a lovely experience all around. I highly recommend you spring for the $50 delivery; one less thing to worry about on the big day!

M
Review №30

The store-made candy and treats always taste delightful and are beautifully crafted! Theres a variety of flavors Ive never seen anywhere else, I come here with friends a lot and its fun to just try everything new. I adore the novelty candy and simple old fashioned ice cream, the whole place is a dazzling collection of goodies that truly inspires the kid in me. Ive met the owners as well too and they are super sweet and kind folk. Everyone Ive brought over to check this place out has loved it, its a quaint little gem of this area.

Sk
Review №31

I must confess Im not big on chocolate. My husband grabbed some truffles from here which I had a bite of. Those were the best damn truffles I ever had. I will definitely be getting some for myself next time.

Ma
Review №32

This is the best place to go for some dessert, from ice cream to cookies and from candy to great service. There is candy for people of any age as well as baked goods and ice cream. Best place ever!!!

Kr
Review №33

Absolutely in love with this place! The owner was so sweet and incredibly helpful. As soon as we walked in she greeted us with a smile and offered us a sample of the most amazing chocolate. The Reese cup was to die for! I will definitely be back soon!

Ch
Review №34

The customer service is impeccable. I come here very often as the candy is cheap and the sodas are very extravagant. I was compelled to leave a review when today, after coming in soaking wet (it was raining), I was offered a free umbrella for when I left. I love it here.

AX
Review №35

A rare find. By all means pay this place a visit. fantastic

Co
Review №36

Upon entering you are greeted by the aroma of desserts that is promptly matched by polite and quick service. My wife has ordered from here several times but this is the first time I have come to the shop and it is quite the place to be! They have a large selection of truffles and other delightful treats one must come by to enjoy the experience. There is a $5 minimum charge for your credit card but this is common practice with shops and only pushes you to buy more treats!

An
Review №37

The ladies at Bonbonnier are not only devoted to their craft, but knowledgeable & friendly. Theyll happily chat with you about candy, beer, wine, the weather, or just whats happening around Ghent while you peruse their collection of hand crafted & vintage candies.Its an excellent little shop to drop in for a treat while exploring the shops in Ghent.

La
Review №38

I was very happy that I decided to go with Bonbonniere to serve an assortments of deserts (from wedding cake, cupcakes, cake pops and chocolate bark...all made from scratch!) for my wedding. The deserts tasted AMAZING, were fairly priced and the customer service was so pleasant. Thank you soo much for helping to make our special day amazing and convenient!Do yourself a favor, and reach out to Lisa and do a tasting. You will be amazed by the quality and prices!

Sa
Review №39

It is not often that I leave a review but after coming here, it was a must. Not only is it reasonably priced, the goodies are well worth every penny. Not to mention the mentality it brings to know you are supporting a local business, helping them have food on their plates at night. These people are the most kind-hearted and welcoming individuals I have ever met. Walking in, you feel your inner child jump for joy and when you take a bite out of that bananas foster truffle, you melt inside because your body can hardly handle the incredible tastes hitting every single one of your taste buds, SCREAMING HALLELUJAH!! I am so beyond glad to have stumbled upon this gem of a store and recommend that anyone who enjoys exploring and finding new hole-in-the-wall places MUST come here. You will NOT regret it!!

Le
Review №40

I had the pleasure of getting to try one of their cakes for a special 15th year work anniversary for my boss today. I ordered the Chocolate Overload in a Medium size because lets face it - death by chocolate is the way to go. My boss absolutely LOVED this cake, and I think the whole office was excited to have some. I really enjoyed how chocolatey the cake was without feeling too overwhelming. It was a four layer cake and I could not believe it. It was just amazing. I walked into their shop to pick up the cake and felt like I was in heaven. Thank you so much for helping to make my bosss 15th year anniversary feel so special. She didnt see it coming! Ill have to take another trip to try more items very soon!

To
Review №41

The owner was very nice... I ordered a yellow cake with chocolate icing and cookie dough filling.... it was a very good thought but it was not the best combination... the cake didnt taste fresh and it wasnt moist no matter long u left it out for... the cake all together for what I payed was not worth it...

Ja
Review №42

Girl at front counter was super helpful when i was looking for some chocolate. Great quality, smooth ganache texture, large variety.

Ju
Review №43

You cant get half a foot in the door before youre showered with welcomes and samples. I caught the owner behind the counter and she was incredibly sweet and excited to talk about the shop and all their candy.Speaking of which, all the chocolate I tried was to die for, the hot chocolate I drank was delicious, and the selection of truffles was dizzying. Im very happy to have stumbled on this place and will be coming back often.

Cl
Review №44

Wonderful chocolate selection and cakesGreat service, very friendly and accommodating.

Ch
Review №45

Nanas Carrot Cake is, no joke, the best cake I have ever tasted! It was moist, full of flavor and there was no skimping on ingredients. Delicious!!

Ju
Review №46

Visiting this place is a highlight of my visits home. Lisa is a fantastic lady with delicious items and a wonderful personality. 10/10!

Je
Review №47

I ordered a birthday cake for my wife . Without a doubt it was the best cake Ive ever eaten. I would definitely recommend The Bonbonniere if your looking for something special.

Ch
Review №48

Lisa’s pralines are the best I have ever had in my life; and this is coming from a New Orleans native! The Bonbonnier not only makes irresistible NOLA tradions -like king cakes- they also make custom orders for as much or as little as you need.The large size of their truffles make trying a bunch of them worth the money. The flavors are innovative and perfectly executed. You won’t want to share!Wether you want a dessert that is sure to please everyone at the dinner table, or a just a few pieces of heaven for yourself, Lisa and her staff make it happen. I have never seen this high amount of enthusiasm and passion among small business owners.

Gi
Review №49

Wonderful customer service, wide selection of delicious candies and desserts, a go-to for unique edible gifts. Highly recommend!

Ti
Review №50

First time coming into this Bakery.ordered a cake for a friend who is now 42 whom never never ever had a birthday cake of his own 😥 so I order his favorite cake from here.which was a red velvet the sweetest nicest lady there told me theres was good and he would be pleased and love his cake.she even let me try a carrot cake that was awesome..SO AT HIS PARTY AT THE JOB ONLY ONE PIECE WAS CUT IT WAS SUPER DRY AND NOT EVEN RED!! SMH.... JUST CALL THE BAKERY SPOKE TO SOMEONE TO LET THEM KNW IT WAS DRY....AND WAS ONLY TOLD SORRY IT SHOULDNT HAVE BEEN DRY!! SMH WORSE FIRST OWN BIRTHDAY CAKE HE HAD...

Ma
Review №51

We thoroughly enjoyed our visit. We bought several flavors of the truffles. The candy is excellent.

Je
Review №52

Someone dropped chocolates off at my office, and they are incredible! The best chocolates Ive ever had.

At
Review №53

The customer service is as good as the truffles, bonbons, black & white cookies, candy apples, and other in-house made delicacies, which never disappoint. We held our daughters 5th birthday party there in the party room and ordered a cake from the Bonbonnierre. Hummingbird cake, red velvet cake and chocolate raspberry cake were our top favorite flavors to choose from and the adult guests enjoyed the cake while the children had were satisfied with their ice cream sundaes. Toppings for the sundaes were a part of the party and the owners even sent the rest of the toppings home with us.We frequent this establishment often for ourselves and for gifts for others.

Bl
Review №54

BEWARE !!! PLEASE READ BEFORE PURCHASING FROM THIS BAKERY.I purchased a half sheet cake, red velvet, for my sisters graduation graduation party one week ago. The cake was picked up, delivered to the party and cut all within one hour. When cutting into the cake, the cake crumbled and wav very dry when tasting.All of the guests were unimpressed and not happy with the low quality of the cake, which we paid $70 for. I immediately called and informed the store of our unsatisfaction.The store owner called me back 3 days later and asked that we bring the cake into the bakery for assessment and offered a partial refund via telephone.I live in NC, but my sister lives in VA. She took time out of her busy schedule from her new job to take the cake back to the bakery as requested. Upon arrival, she received an unfriendly greeting, rude customer service and was refused the partial refund which was offered.When my sister referred to the cake as “dry”, the employee/owner replied “Its not what you are use to” which can be taken as a derogatory statement along the lines of ethnicity. Not sure of the racial intent of that statement but it was very unprofessional and unbecoming of an adult.I will be following up with the Better Business Bureau on this transaction. I would recommend you not purchase from this bakery due to there low quality and unprofessionalism.

La
Review №55

LOVE! The molasses cookie sandwich is our favorite. It’s like 4 desserts in one!

Ju
Review №56

One of the best dessert places Ive ever been to. Lisa is one of the sweetest people in existence, and it shows in her desserts ❤️

Ta
Review №57

Locally owned. Confections and old school candy. Owners are super friendly and helpful.

Ma
Review №58

Amazing little bakery full of amazing truffles and baked goods. Can even get a slice of some of the cakes they sell!

Ad
Review №59

Amazing service, delicious cakes. I had the coconut, one of the best cakes I ever had

De
Review №60

Amazing! I been here a few times and need to go back.

Om
Review №61

The chocklate heart was delecious but the chocklate cake was not so goodso much sugar and no taste of chocklate and it did not taste fresh either

Ni
Review №62

The customer service is the best Ive ever 👀

Sh
Review №63

Handmade cakes, truffles, and bark. Absolutely delicious!

Cl
Review №64

The Spitfires are the best candy Ive ever tasted.

Wi
Review №65

They are all right.

MA
Review №66

Delicious cake and tasty treats!

Ju
Review №67

Thick rich cake.

Lu
Review №68

Amazingggggg chocolate 🍫

Ry
Review №69

Fantastic!!!

Information
100 Photos
69 Comments
4.8 Rating
  • Address:913-A W 21st St, Norfolk, VA 23517, United States
  • Site:http://thebonbonnier.com/
  • Phone:+1 757-390-4282
Categories
  • Chocolate shop
  • Bakery
  • Cake shop
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–4PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • In-store pickup:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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