I recommend Auto Express of Norfolk...I dont think there is a more honest, a more friendly, or a more sincere auto dealership anywhere in the lower 48. Paul was straight forward from the beginning, even though he could tell I was sceptical. He and his staff took excellent care of both my purchase, and delivery of my new Chevy Silverado! Funny... the old saying if something seems too good to be true...Paul made it happen! Thank You Paul, Thank You Auto Express of Norfolk!!!

Love 💞 my KIA

Exceptional service was talking to them on the phone at 11 a.m. had the car by 8:30 p.m. with below-average credit

I recommend Auto Express to anyone looking to buy a car! This was the easiest and quickest car I have ever purchased. The staff was so amazing to work with and delivered my car right to my front door (4 hours away) for me to test drive. I loved the car and signed the paperwork the same day right in my own kitchen! I told my best friend about them and she also had the best experience with purchasing her car!

Great car.. fast easy financing. Got me in a car that fit me and my budget.

Everyone at Auto Express was so helpful and they didnt make me feel bad about my less than perfect credit! I will recommend to everyone I know! All the staff seemed to get a long and work together. Was nice to see that! Great people, great place! Thanks Auto Express you guys are amazing!

This company is awesome. Not a lot of choices for pickups but the staff is amazing! They were patient and kind, got us in what we wanted and even stayed after normal hours to get us in the pickup same day! Its so exciting and Im glad they were there every step of the way. Great job guys and April!!

These guys have done me right, I needed a car rather abruptly, claimed bankruptcy the year before and they also deliver.I didnt really dig into looking for a car till he called me at like 7pm after I got off work which caught me off guard that theyd be doing business so late, he sounded like a really genuine guy and really tried to get me a good deal, my interest rate is 13% which is what I expected after doing research and he informed me that hell even refinance down the road after I make payments on time free of charge.The only complaint I really had was the tires were less than half tread and they were city tires, you could tell the car probably wasnt local, he told me to go to the local tire shop and hell buy me a new set and her followed through.. they have definitely sold me after taking care of me soo well.. highly recommended especially if your credit isnt that great, theyll put in the work to keep you on the road.

It was great dealing with Catrina. I told her exactly what I was looking for and she found it, right down to the exact color and year. She made sure the vehicle was checked out before I purchased it and then Alicia found me the best interest rate possible. Quite an easy process.

This place was awesome - I dont have the best credit and not once did someone make me feel ashamed of that. They got me an awesome car and I appreciate them a lot

Couldnt have asked for a better experience! They were upfront and very knowledgeable about their vehicles! Help me get into the car I wanted and worked within the budget I gave them! Joe was super friendly and worked with me around my work schedule to make it convenient for me!

They were great to work with! My car was a total loss on Friday and we filled out the online app early Sunday morning, and they called me Sunday got it all talked out and by Monday @5 I had a brand new car!! Did I mention they delivered?!! From Norfolk all the way to Kimball my singing process was 10 mins! Seriously the easiest car I’ve ever bought! My mom actually got into an accident 45 days later and totaled her car and bought one from them too!!

Jo did a hell of a job getting us a much newer and nicer van. only had to put 1k down on our new (2016) van with only 41000 miles.. They even delivered it to us with in a couple of hours . Many thanks to Jo and the great staff . We have dealt with many car dealers over the years and we have never had the service like we did with AE. Thanks Again!!!

My current car was totaled in a hall storm and I needed to find a car. I was able to find a car, be approved for a loan and the car was delivered in a little over 24 hours. Auto Express made this experience painless. It was quick and very efficient, I would highly recommend auto express to everyone.

I do NOT recommend buying a car from Auto Express! April seemed very helpful until the sale was done. Then she didnt care! She never solved my issues and never returned my calls! She should NOT be in sales! I believe her name was Brandy Who I eventually talked to got to talk about the title (since April lied and said it was sent to the courthouse which it wasnt) Brandy was very rude! I will NEVER buy another car from Auto Express!

Great place to buy a car they did everything they said they would do. The whole process was quick and easy no wasting my time, not like the bigger dealerships in my town, Thank you again AUTO EXPRESS OF NORFOLK. I WILL TELL ALL MY FRIENDS TO COME AND BUY A CAR!!

THIS OUT ARE NOT EVEN WORTH A FULL STAR...THE WHOLE LOT OF YOU ARE NOTHING BUT CROOKS AKA THIEVES AND THIEVES&LIARS GO HAND IN HAND. MY DAUGHTER WAS OVERCHARGED ON THE BOOK VALUE WHICH WAS 12GRAND YOU CHARGED HER 14,000 AND IT WAS A LEMON AT THAT THE MOTOR IS SHOT FROM BEING OVERHEATED...DO THE RITE THING AND GIVE HER MONEY BACK KARMA SUCKS. SHE WORKS HARD FOR HER MONEY AND ALWAYS HAS. SHE HAS NEVER LIED OR THIEVED FOR ANYTHING ALWAYS WORKED.YOU TOOK ADVANTAGE OF MY DAUGHTER AND YOU NEED TO DO THE RITE THING HERE.

This place is fantastic to deal with!! The staff will do everything they can to find the absolute best deal for you. I will definitely be sending people their way!!! Soo easy to deal with and always happy to hear from me and talk to me love them!!

Great people they will go out of there way to get you into the vehicle you want super good service wouldn’t buy another car from anywhere else!

Express Auto Sales are very very nice people don’t get me wrong they are very good sales people. They will make you feel welcomed and safe.1. They will run your credit to check it unfortunately it’s not a soft check so it will impact your score negatively for a short while.2. They do not have prices on their cars. Any place that does not have prices on their cars mean they take advantage of people that don’t have a lot of car knowledge3. They do not stand by their vehicles after they sell them to you.4. They do reset engine check lights. Mine turned on about a week in. I took it to the Acura dealership. They told me what was wrong and that the problem by the looks of it had been happening for a while. I asked why did the light just turn on now. They said someone must have reset it. I went back spoke to the owner of Express Auto Sales and he said look I already lost money in this car and check engine lights don’t mean anything my personal car has it on all the time.5. They don’t want to see you, hear you, or deal with you after you have already bought the car.But if you have bad credit this is one of the only places that will work with you because well they really don’t care if you suffer making payments with high interest rates all they want is to sell sell sell

Excellent experience buying a car. Found just what I was wanting and Brandon took time to listen and make sure I got just what I was looking for without pressuring me. This is my second car Ive bought from them.

Ive had the best experience at auto express in Norfolk! The customer service is extraordinary, they were so helpful! I bought a GMC Sierra from there and it is amazing! They answered any and all questions with knowledgeable answers and showed me the utmost respect that you cant get from any other car dealer thats only trying to sell you a car! Definitely will tell everyone to buy from there!

Car buying was very easy. Told them what i could afford for car payments and they kept it right on the money. Thank you Joe, Brandi and Alicia. You giys are awesome

Awesome to work with. Will definitely return.

Will always refer family and friends due to the excellent service and them bring the vehicle to you

I was recommended to come here and was afraid because my credit is really poor. Made a phone call and talked with owner who had me come in and lo and behold he got me the credit so I could get a very nice vehicle. Everyone was so nice and treated me with respect, actually more like a family member. I wanted a minivan and they had one exactly like what I wanted and took it for a drive right away. took approx. one hour from start to finish and no payment for a month. I highly recommend anyone wanting a vehicle to come to auto express . I promise you will not be disappointed!!!.

I would like to give Carlos Lopez a special thanks. He did a excellent job and went above and beyond to make sure the purchase of my new vehicle was exactly what I wanted.

Edit: Such a great place to work with, when you first buy a car, after that they dont seem to care. My intransits expire Sunday and went to license my car today, come to find out the court house had none of my paperwork. Took them 21 days to send a title to South Dakota to get title switched over, and that process takes at least 2 weeks. So now I have to drive around on expired intransits after Sunday if they do resolve this because this is my only form of transportation. I am one unhappy camper right now... 😡

Was looking for a used truck and the selection that auto express had was better than the big dealers I looked at in Omaha. The staff there made my buying experience so great they let me test drive any all the trucks . Thanks Auto express for the great truck I bought

I bought a trailblazer with them last September. A week after I had it home I had to put $1300 into it for a new fan clutch. They told me it was because where I took it, and it was my fault for taking it there without consulting them first. Shortly thereafter, check engine light came on AGAIN, put another $800 in for a throttle body. And then a week ago check engine light came on again and put ANOTHER $1200 into it. The check engine light came on once again two days ago. Spoke with my salesman until he blocked my emails and stopped returning my calls. The manager, Paul, acted as though he would be of help, and then he stopped returning my calls. I asked just to take the vehicle back and cancel the loan depsite the payments Ive made and money for repairs. They have ignored me since. I am not in a position to trade it in, nor purchase another vehicle, or even try to sell it. Thanks Auto Express.

I stopped and was looking to finance a vehicle, I had been at the big store dealers in norfolk and they all told me that cant do anything, i need a bunch of money down and a cosignor, Brandon at auto express let me pick out the truck i wanted he had me fill out the application and he had an answer in no time he showed me the carfax ont he vehicle and we agreed on the price and payment and I was driving my new truck. I was telling my brother about my experience at Auto Express and he went up and bought a nissan altima, Brandon called me and told me he would be sending me a $100 amex gift card for sending in my brother, I can see now why they have been in business so long, thank you brandon

THe best priced vehicles in The Norfolk area, no gimmicks the price on the car was the price. Auto Express made it fast and easy for my wife and I to buy a vehicle.

Staff is awesome. Worked hard to get us our truck. Love our new truck April. Thank you.

I just purchased a 2007 Tahoe from Auto Express and I got a great deal and a great ride! Thanks for working with me! I had some credit issues due to divorce but you guys helped me get financing with no money down.

Thought i was getting a great deal till today i noticed the rear bumper on my car had been replaced, so obviously it had been in a wreck. I was a first time buyer and he knew that so he didnt bother to tell me any of that... so basically Joe screwed me over on a new car. Way over priced for 50,000 miles and been in a wreck. I will never go through this company, and niether will any one person i know.. i will make sure of that.

We asked them what they had on their lot. In turn they destroyed our credit for 90 days by having us hit with multiple inquiries. One of the local car dealerships also agreed that we had to wait do to their negligence. If I would have known they were going to push our credit score down we would have never went to their car dealership. There are soft and hard pulls on your credit. They pull hard so it will be more difficult for you to purchase a vehicle from another reputable dealership. Its your choice, but I would not recommend this dealership to anyone.

Fast Friendly and easy, I had visited 2 other dealerships in Norfolk and they did not want to take the time with me because of my credit history The team at Auto Express of Norfolk got me financed and they let me pick the car that I wanted and where able to get me the payment I wanted!!!!!!!!!!!!!!!!!!!! Auto Express is where my family will buy cars from now on>

These guys are always willing to work a deal - I love ‘em!

I live 2.5 hrs away and Joe and Paul made it a great expirence to buy a car..I started the process on a saturday and the truck was delivered on Wendsday...they worked very hard to find me financing on the truck i needed and I will be definatly sending my friends their way to buy...We are very happy with the truck...

Best Used Car lot in town very easy to work with and they have the best lowest prices in town

Auto Express its a grate place to buy a car, and wit the help of the staff I got approved to buy a car, if you dont have credit or bad credit, this the place

Worked with a nice guy made it all seem legit but, the car got delivered to me. But what they failed to tell me is that they where goIng to drive it to me instead of have it delivered by truck...Which means they put more miles on my car

They did more than any other car dealership did to try and get us a new car. They were the only one successful to do it to

I told brandon what I was looking for and what I could afford, and there was no problems. He wasnt pushy didnt try to sell me anything that I wasnt looking for or couldnt afford. He was totally honest and up front with me and he went out of his way to find me a vehicle that I was looking for and could afford. I would tell anyone looking for a new or used car to check out auto express and ask for brandon. It was easy and they gave me what I wanted for my trade, it was just an all around good and nice experience. Not like the other dealerships in town who call and call and just dont listen to ya. I asked,he looked, he found, I bought, simple as that. I liked that. Laid back and not pushy and didnt try to sell me something I couldnt afford.

April is super friendly, patient and knowledgeable. You cant do better than her.

Great staff, great cars, great environment . I did not think I had a chance at getting a car at all and these guys made it happen. Would highly suggest this company to anyone looking for a car.

Great service nice people

I only had my car for about 2 months so far so good I was amazed how fast they got me in my 2014 Nissan Maxima we talked on the phone several times that day and and the end of the day I had my car they drove my car to my house in Sioux City right to my front door within hours First time buying a car online They were great people to work with

Was good experience friendly people so far i like my car!

Place is not honest will sell u any car thats not reliable.....been calling leaving mssg about the car I just bought 2016 Nissan Sentra shocks are already bad on it and had this car for 10 months called and called the dealership and will not call me back if I was u I would never go to this place to buy a car...

Walked in, told Brandon what I was looking for, and he got me approved within 5 minutes..I would purchase another vehicle from here any day!!

They had the worst customer service when dealing with my vehicles warranty. They lied to me 3 times about turning in paper work for it, and it took almost 4 months for me to get the money for it.

Will get you in a vehicle but my experience with a new car is not a good one to many engine problems dont pick a Chevy cruze not reliable its only 5 years old and beautiful but a lemon.not a happy owner.

Awesome service and love my car

Great people nice selection.

Easy and fast