Just bought a used car a month ago! My very first car and I’m so happy with it. Everything’s great! Everyone I spoke with was great, understanding, and super nice. I ended up needing a quick service repair after purchasing the vehicle and everyone was willing to help. These are people that care about you and your car and want to make sure you enjoy every moment. I will for sure be going here in the future when I’m ready for another car. Highly recommend going here!! Thank you again!
Had a great experience purchasing a vehicle from Steve, the owner of 1 Stop Auto. There was no pressure to purchase and several different financing options provided.Steve is a very likable person. The pride he takes in his business and attention to detail and quality is extremely obvious. Theres also an amazing deal on inspections and oil changes once you become a member of the 1 Stop Auto family.I will definitely patronize 1 Stop Auto the next time I am in need of another vehicle.
I am thoroughly impressed with this dealership! More specifically, with Dylan. I started working with Dylan from Japan, as I was preparing to fly back to Virginia. He sent me two great videos of the cars I was interested in and was very attentive and helpful throughout. I just made the purchase today, and I have 0 buyers remorse. I love the car. The dealership gives $20 oil changes, free yearly state inspections, and a 12 month warranty. I am very content.
Dealer Steve met me at airport to pick me up and test drive 2021 corvette and purchase. Everything went smoothly and he answered all questions. Had paperwork ready and car washed gassed with the Chevy service performed. Great job sir and had a wonderful ride back to Michigan. Highly recommend.
I was driving on 64 Eastbound earlier today, in the far right lane next to a guard wall around the Witchduck exit. Until someone with 1 Stop Auto tags & a dealer plate attached underneath of it decided, for whatever reason, to just enter the lane I was in, causing me to swerve to the right and just let them over, of course. Then, I merged over to get around them, and I noticed in my rearview that they were doing the same! This car followed me throughout multiple lanes. Even when I hit the brakes on the middle of the highway, they followed route. I pulled over to the shoulder and called for state troopers. They decided to pull over as well, which is when I felt my safety was compromised. To the owner of the shop, whoever drives the Beige BMW X1 edition needs to get a grip on themselves before they cause an accident or end a life. Lets not forget they cut a semi truck off & I have the original incident on
When it comes to used cars I know what to look for. I am real careful when it comes to buying used cars over 75k mile. But here they take care of these vehicles as if they were their own no matter the mileage. Honest team and very helpful owner. Highly recommend, and if you stop by Willie is your guy. The whole team took care of me in about an hour or so with trade-in and purchase. Definitely is on my list of honorable dealers, and if you live in the Hampton Roads area you know they are hard to come by. Im will load pics soon as I figure it out lol.Thank you all for the help and support.
Dylan was awesome to work with. Very helpful not pushy at all. Highly recommend.
Had a great experience buying my chrystler 300s and everything was so easy and quick couldnt of asked for a better experience.
I contacted this dealership yesterday (Saturday evening) to inquire about a van they had listed. They responded almost immediately but had told me they would be closed on Sunday, therefore, I would’ve had to wait until Monday to come take a look. The owner, Steve, reached out not too long after that saying he would probably be in the office on Sunday if we wanted to take a look. Long story short, we took him up on his generous offer and walked away with a fair priced minivan and completely satisfied with the customer service provided to us! Thank you again Steve for being willing to see us on your day off and making the buying process so smooth.
I called twice before I came here. Once to ask if the car was a convertible and the second to go check it out and let them know I was in route.When I got there the car I was interested in was pulled up to the front doors and in extremely clean condition.Suddenly, a gentleman came out to introduce himself and I immediately thought to myself great, here goes the sales pitch and deal and you have to buy this car right now speech. However, I was very wrong. The man gave me an hour off the lot with the car to take to a mechanic to check it out. Everything checked out. I got to make my own decision without the pressure. Customer service was excellent and future assistance with traveling was very helpful.Anyway, I came back and before the end of the day, I bought the car, I was in and out with paperwork completed within 20 minutes.Its been a month and a half since I made my purchase and I could not be more pleased. It was a very nice relief and the customer service has remained great since. I definitely plan to buy another car here, especially as well taken care of classic car which I purchased.Thank you all so much.
I just offered to buy a vehicle from this place and negotiate a price this clown told me he will take $200 off. I never bought a vehicle without negotiating a deal. Stay away unless you are really hard up for a vehicle.
I just want to thank Ken Bracken for all his help with purchasing a new car. I was super nerves to apply for a loan but he made it easy for me every step of the way. Very friendly and great atmosphere. So if your looking for a car 1 stop auto is the place to go. Ask for Ken. Thanks 1 Stop Auto.
I have been going through 1 stop Auto for nearly 3 years now and I have NEVER had a negative moment or any type of bad experience. The staff and Owner are always willing to help out the best way they can to help leave with a vehicle suitable for your liking. I could see me as a lifetime customer at this rate. I highly recommend EVERYONE to go here and experience it for themselves, you will be driving away happier than you were when you walked in!
First off I want to give a big shout out to KEN. He was very helpful and informative in so many ways. I felt very comfortable from the beginning to the end of whole car buying experience. He is one of the main reasons why I drove off the lot today with a big smile on my face! Steve the owner was awesome as well. I would 100% recommend anyone looking for a car to go visit Ken, Steve and the rest of the 1stop family. They wont steer you wrong.... they wont just throw you into just anything because they want to make a sell. I literally told them what I wanted spend on a down payment and they found me something I LOVED.... NOTHING MORE NOTHING LESS!!! Go visit them today and tell them I sent ya....Lol
We moved over here from the UK and were recommended by numerous people to visit Steve at 1 Stop Auto, we received amazing service and can not recommend them enough. Steve and Charisma went over and beyond to ensure the process was smooth and easy. We will be using 1 Stop Auto for all of our car needs whilst here in Virginia Beach and would highly recommend to give them a visit.
The 1 Stop Auto team was great to work with. From the initial inquiry to getting our new vehicle out the door they provided great service. We look forward to working with them again soon on our next purchase.
I can’t say enough good things about my experience buying a car from I Stop Auto, especially as it was a long-distance transaction. I had been researching and locally test-driving the Civic Si for weeks already, and it was just a matter of finding the right car with good condition, reasonable mileage, and our hard-to-find color preference. This led us to cars well outside our local area, as the ninth generation Si is not on the market in large numbers.Ken handled things very well, answered all of our questions and took all the time we needed for a careful live video examination of the vehicle. He highlighted the (inevitable in a 7 year old car) minor flaws (tiny scratches, chips, etc), hiding nothing. Ken was super cooperative letting me find an independent local mechanic to check the car out and dropped the car off at their shop. All that, and 1 Stop’s one year drivetrain warranty, gave us the confidence to conclude a fair deal for the car sight unseen. Never before having bought a car without looking at it and driving it in person, this was a small leap of faith, but it was rewarded.I flew in a week later, they picked me up at the airport, and in less than an hour for the purchase paperwork (thanks to the efficient and friendly finance manager, Marc) with zero need to bat away the usual annoying attempts to upsell me. I drove the car home over the next two days and had plenty of time to put it through its paces and get to know it; everything was just as it had been represented. And to my surprise, the fuel and all the fluids had been topped up, and an oil change performed just before I picked the vehicle up which was reassuring before a long drive home!All of the 1 Stop staff were honest, friendly, and helpful. The office had a genuine family feel -- you couldn’t ask for a better used-car buying experience. I highly recommend 1 Stop Auto and be sure to ask for Ken!
1 Stop Auto is top notch! I was buying a vehicle on behalf of a family in need and Steve, the owner, went above and beyond to help me secure a vehicle. He is one of the most honest salesmen I have ever met. He truly cares about his customers and will help you find the best deal possible! I would 100% recommend going to 1 Stop Auto to buy a car or to have repairs done by one of their mechanics. Steve and his staff are as good as they come!
Coming to one stop i had already checked a couple car lots. After telling them about the car I seen online, it was a quick transition into test drive. The car was very clean inside and out. When I returned I noted a turn signal was out. They were fixing the turn signal before I even decided if I wanted it. After talking with charisma about pricing and and fees, I was able to talk them down a little and felt comfortablepaying that price. They handled the paperwork quickly and I was out that day with my new car. Whenever I decide to buy another vehicle I will definitely start with one stop auto. Also Steve was very friendly and congratulated me himself.
My son and I went to 1 stop auto to try and find his first car ever. Not only did we find the right car thanks to our awesome salesperson Ken Bracken but his manager Marc worked hard and got my.son a great loan with a great interest rate. We appreciate all the hard work. My son loves his new car. You guys are awesome!
Drive 2 1/2 hours to only find out I wasn’t getting a good offer on a Cargo van. It was listed for $10k and when it was all said and done they were selling it to me for almost twice the amount at $18k !! They have a $2k dealership fee which is unheard of & gave me a 22% interest rate! I went somewhere else and got 6% and only ended up paying $8k this place is starving for money and it shows. Please go elsewhere they’ll run you dry!!
My experience with One Stop Auto was excellent! Ken B helped me and he was great. I love that they can do the oil change there and if something happens to the vehicle they can fix on site. The staff is very helpful and they answer all of my questions. I wish that I give them more stars!
I went to 1 stop auto to purchase my 2016 Honda Civic. Ken made the process go so much smoother. This was my first car purchase at a dealership and he made me feel so comfortable with the whole process! I love my car so much! :)
We met with the owner on a Sunday when they were closed, he was very helpful and great to work with, they respond very quick to messages and text. 10 out of ten would recommend!
Easy to talk to and very smooth transaction. I had trouble with my loan but steve the owner cooperated with me for me to get the genesis coupe!
Thanks again ken on my second vehicle you have the best customer service ⭐⭐⭐⭐⭐
The most very caring and helpful people you can meet, Ken and Mark were very professional, polite and patient, went over and beyond, I really recommend them such a great atmosphere making you feel like your at home, they will make sure you leave with what you want and not just take your money, Great energy thank you guys again
Horrible customer service Dylan sold me a car that was half way fixed the car fell apart within a week the mechanics also half way fix car so you can come back
Ken and Marc are very helpful and personable when it comes to the car buying process!
I bought a 2012 Kia Sedona minivan from 1 Stop Auto in October 2019. I bought the vehicle without testing driving it, which I wouldnt generally recommend, but I wanted THAT ONE.From start to finish, I found the process simple and straightforward and professional. The vehicle appeared to be in good condition and was very reasonably priced. All cars on the lot that are more than $6,000, come with a 12 month, 12K miles limited warranty. My minivan was less than $6,000, so I received a 1 month, 1K miles lubricated parts warranty.I found the minivan on Cargurus, and Robert Ochs replied within hours of me sending an email about it. Throughout, I found Robert to be responsive, honest and very communicative. When I was ready to drive off the lot, I noticed that one of the automatic sliding doors didnt work. Robert acknowledged my concern that the issue hadnt been disclosed, and had the owner of the business come talk to me. This minivan in particular, had already been reduced for a quick sale, so 1 Stop Auto wasnt willing to do any significant repairs. The owner (I think his name is Robert too) was very willing to find a compromise that worked for both of us.In the time Ive owned the van, Ive had 1 issue with it. Frequently I found that my gear shift would stick when I attempted to change gears. Initially, I was very concerned that the minivan had a transmission issue. I took the Sedona in and 1 Stop Auto discovered that a piece of the gear shift housing had broken off, and was blocking the free movement of the gear stick. Since they fixed the issue, my van has been problem free.I would purchase from 1 Stop Auto again, and have since recommended them to several people who are looking to buy an automobile. I would encourage anyone to ask for Robert Ochs, his no pressure, helpful, responsive and transparent way of dealing with me, made a difference. 1 Stop Auto is everything I think a used car dealership should be: affordable, trustworthy, great selection, salespeople that care.
My experience at this dealership is always Awesome!💖 Ive purchased several cars from 1Stop Auto. Steve the owner is always nothing but AWESOME! Very honest goes above & beyond to make sure your happy.💝I told Steve & Dylan what I needed they made it happen!! Again great dealership!
Great service, purchased a car with the very knowledgeable owner and because of that, the car buying process did not take long at all! One stop auto is a great place and I’m glad I could bring my business here.
One Stop Auto was great to work with all the way from start to finish. Greatly appreciate the professional and courteous staff I had the pleasure of working with. Found the vehicle I was looking for and the whole process was very smooth. The bonus is the fact the service Dept. can do Synthetic Oil Changes starting at $20. That is definitely a deal you cannot find anywhere else.
There is not enough stars to give 1 Stop Auto! From the moment we stopped Ken B was there to answer any questions with no hassle at all. Ken really took his time, explained things and made sure we were happy and comfortable buying our car. I would recommend him and 1 Stop Auto to anyone. Thank you Ken and the crew at 1 Stop Auto!
Very nice and friendly people. Ken was very nice and the process was very simple and quick. I would definitely go back there. They gave a better deal w/12 mo warranty, free state inspection and $10 oil change. Definitely would recommend 1 stop auto to anyone looking for used cars.
We just bought our truck here and are truly amazed by how smooth the process of choosing and buying a car was. Both Charisma and Steve were always there for us and provided us with an ”all-inclusive customer care package”, so we had nothing to worry about.The store is very well organized, while signing the contract there were people in the background preparing the car so we could get on the road as soon as possible. I highly recommend 1 Stop Auto for potential customers!
Just arrived from Europe and this kind of help was exactly what I needed. Steve and his team really made my life easier and offered me an honest and reliable deal. Thanks a lot! 100% recommendable
Guys do excellent service and Dylan provides outstanding customer service when he sold me my truck definitely a good spot to get a vehicle whether its your first car or you just want another one they even financed my transmission when it had to be replaced and I needed a new one overall outstanding business and I plan on getting more vehicles from this place
Scam artist. Only wants your money. Then the problem of the car is yours
Picked up my 2012 Ford Escape this week. Our salesman Ken Bracken helped us each step of the way. No high pressure sales, totally relaxed atmosphere. Ive always heard horror stories about used car lots. Did my homework and found 1 Stop Auto to be a very reputable business all the way from owner, sales staff, office staff and mechanics. Once I made my decision on a car the purchasing process was quick and effortless. My next purchase will be at 1 Stop Auto and so should yours, you wont regret it. Very happy.
A great selection of cars with a broad price range and plenty of choice. However, the best thing is the friendly service with zero pressure. We`ve been to a few places around Virginia Beach and 1 Stop Auto by far gives the best buying experience. Other garages have shown us trash vehicles, kept us waiting without explanation and been disinterested. This does not happen with Steve, Charisma and the other staff who were excellent from start to finish. We will definitely go back if we need another car.
I just bought a car from this dealer and had a totally awesome experience! Robert was my salesman and he did a great job getting my approved thru their lenders! Then he was very patient as I test drove a variety of cars and trucks until I purchased a vehicle that fit my budget, taste, and needs for work and fun! And they have a professional service department that provides lifetime free oil changes and annual inspections as long as you own the car. I am very impressed with this small dealership that functions as professionally as a large dealership. which is rare... I am a happy and satisfied customer and will recommend Robert and 1 Stop Auto to all my friends and family!!!
A BIG THANKS to Ken our salesman, who was very caring & helpful throughout the sales process!!He was straight forward & did a great job getting us the best price on our Honda CRV.We will be sure to recommend One Stop Auto.As well we extend our gratitude to the owner Steve. We will be sure to refer your dealership.Sincerely,Anthony
My wife and I drove from Upstate New York to test drive our 2007 Jeep Wrangler. Ken and the whole crew gave us an Awesome experience right from the minute I asked for pictures of the undercarriage. You wont be sorry about anything if you deal with them. They have a customer for life . Thanks again
They want a massive down payment depending on your credit. They also want to put a tracker on your vehicle..I went to Carvana and got a car with 0 down! Highly recommend shopping elsewhere
I bought a ‘08 Volvo from them a couple years ago for my son and have been very pleased with the car and 1Stop.Everyone there has been solid. I definitely recommend checking them out. I don’t do many reviews but when I do they are well deserved.Thank You!Rocky T
10/10 recommend. Great quality car with great customer service. Special thanks to Willie for specifically providing me with the services.
Great place to buy a vehicle, Ken was not only very professional but friendly and ensured I got a great deal. Thanks for everything!!!
Great place to buy a car. Bought a Honda Civic SI from them about 5 years ago and still runs strong. Have not had any major issues with the car minus the few regular maintenance things required as you put miles on the car. Highly recommend this place.
I visited the location next to Stanley furniture and recently bought a 2013 Ford Focus. Im pleased to say that Dylan and Marc were phenomenal in this entire process. I had a difficult case when it comes to credit and these two went above and beyond to help me in my time of need! The entire atmosphere felt like I was at home and the staff cares about their customers needs genuinely. All questions will be answered, vehicles are in excellent condition, and the experience is overall enjoyable. Thanks so much for all the help!!
Thanks a lot for the great service and the uncomplicated handling. Oliver
Costumer service was excellent. The employees friendly. I bought a used car and expected some flaws but I have found more since bringing the car home. Did not drive for a couple of days after bringing it home, later I found a crack in windshield, open the side door and the black plastic on the window came off. Before leaving the dealership I had notice a small rust spot, small breaks in front grill. I still purchased it thinking I could get it fixed later. Overall I had a good experience with the people and not so much with the product.
Ken was great. This location is the best place I’ve been to. Professional, nice, and great personality. I didn’t feel pressured and like another sale.
I bought a car from Charisma at 1 Stop and had an amazing experience. The dealership was courteous and there was no pressure or attempts to upsell. I got an awesome rate and was driving away quickly. I would strongly recommend them the next time you are in the market for a used car.
Ask for Robert next time your in or needing a vehicle. He was very straight forward about the car and was not pushy by any means. It was a pleasure doing buissness with him. The owner also came out to introduce himself and to take a ride with me in the truck to answer some questions.Even the gentlemen at the remote lot, were nice and helpful. Thanks again!
It’s a pleasant surprise when a used car dealer (who are typically known for being shady) was extremely honest, professional, fair, and not pushy at all. The deal actually didn’t end up happening due to things out of both of our control, but I still wanted to let people know that Eric is definitely someone you should request, he’s amazing. I would recommend checking this place out if you’re looking for a car and live close by.
I came in looking for my first car and went to other places as well but these guy we willing to let me look at a couple of cars without trying to up sell me on more expensive cars than the budget I had. They also were really nice to do business with and whenever I need a new car this is where I am going to go.
1 Stop Auto is a good place to buy a car. Ken did a great job working with me on getting me just what I wanted. 1 Stop Auto is my choice for car buying from now on. Thank you Ken, Very pleased with my purchase.
Big thank you to everyone at 1 stop auto! They helped me to test out a bunch of cars until I found the right one! They were very friendly, professional, and answered all of my questions. I love my new Mazda! Special thanks to Dylan, Marc, and Willie!
Thank you Ken & Mark for helping our family.We appreciate the customer service you provided on our Honda CRV.We understand why the owner Steve & his staff have a great reputation!!Take care
Not even going to go into deep ... smh
9 years ago I bought the car I was looking for, in great shape, mechanically sound at 1 Stop Auto in Norfolk, VA. I enjoyed discounted oil changes and inspection for the life of my car and an honest shop that doesnt fix anything not broke and does good work. After 190,000 miles I was ready to upgrade and Steve, the shop owner, searched for the car I wanted with low miles and in great shape. Once again I have a great vehicle at a much better price than most places in town and trust it will take me far :). I would highly recommend this business to anyone .
Bought a 2012 Ford Focus and had a great time overall. Marc was my salesman and made the entire process very easy. Would recommend them to anyone looking for a smooth car buying experience.
1 Stop Auto is the place to go if you want to get a good car, from reliable people and in accordance to your needs and possibilities. Having just moved to VA, from Europe, the staff made me feel like home, and helped me in whichever way I needed. Thanks to Steve and Charisma, I have just bought my dream car, and I am certain that, in case needed, they will be there to help me with any issues I have with the car. Thus, thank you, for the great service, and the amicability - I couldnt be more satisfied with your service.
1 stop auto was amazing quick and easy I was so scared at first because this was my first time buying a car but it was so easy thanks Willie for your help u were wonderful!! I bought a 2011 GMC terrain and its the best if your looking for the best deal this is the place for u!
Very awesome company! Affordable, helpful, and beyond amazing customer service! Dylan was my sales person & he was amazing! Very informational and kind!
We had a very good experience with 1 Stop Auto. Steve gaves us good advices and didn’t hesitate to assist us with administrative ´s obligations. We were very happy with our car and we recommend ++ 1 Stop Auto !!!
Best place to buy a car from. Eric was very easy to talk to and was quick with responses and catered to my needs. The owner definitely will do what it takes to make sure the customer is happy with the purchase and couldnt be happier with my vehicle.
Eric B was patient, kind, and understanding. He listened to all of my wants and needs in a car and was able to help me find my perfect car. I’m forever grateful to both Eric B and 1 stop auto. If you are looking for car or knows someone, I would definitely recommend them here to Eric B. It’s truly a 1 stop shop in all of the best ways!!!!
They provided excellent service, they are very friendly and patient. I recommend them to 100 percent. I love them. They make my family dream come true
We had an great experience buying a car here! Everyone was super friendly and Willie D is the BEST!!!
Great people and customer service. Love our 06 Honda Pilot. Great condition, 1 owner and runs great. A lot of good options on the lot.
Happened to catch the owner Steve here on his day off doing paperwork. He took the time to be personable, friendly and courteous to me and the other customers that arrived while I was there as well as test drive the cars we were all there to look at. It was a very relaxed atmosphere with no pressure to purchase and was happy to answer all questions asked. I know I missed out on a great deal because of my decision to wait on a new toy. I will definitely return for his help and / or offered advice when II ready. Your professional and friendly hospitality was greatly appreciated Steve. Thank you for the souvenir!!
I bought a Jeep Wrangler yesterday off Eric B who was very patient with me in communicating when I’d be able to come there to get it . I absolutely fell in love with the vehicle! Only thing that didn’t give it 5 stars was letting me drive off the lot on empty . I don’t have much experience with buying cars but I know that is ghetto . Staff friendly . Staff Focused on getting to know me & how id review them . Whole experience a bit pushy as well . That was to be expected at any dealership though .Also reading these reviews how 1stop replies to all of them . Please Do not reply to me I had to make a google account to even put this review .
Outstanding car dealership
Steve was great and I love my car! I cant wait to pick it up!
I am a second time buyer from 1 Stop Auto. The owner, Steve, is an honest family man who really likes to please his customers and works with you to finalize all the details. Our salesman, Floyd, was so easy to work with. He really helps put you in the right car at the right price! My daughter LOVES her 2014 Jeep Patriot. Give 1 Stop Auto a chance! You will not regret it and you just might drive home in a great used vehicle!
Wonderful experience car shopping with Eric. I found a car online and they had it ready for me when I arrived. Everything was in stated condition. I did not end up buying the car as I chose a different model year but would not have hesitated to work with Eric or the owner who had a very personal touch.
Easy 5 star experience for me. Ken at 1StopAuto helped me from start to finish. Talked with me like a buddy instead of a sale. I would highly recommend asking for him.
Just want to say how thankful I am for 1 Stop Auto. I needed a new car VERY BADLY and they made my car buying process easy and affordable. Big thanks to Eric Bowman who sold me my 2012 Toyota Corolla and another huge thanks to Steve (the owner) for making me feel like part of the family from the very first minute. You guys are awesome!!
Steve, the owner of 1 Stop Auto, was extremely helpful in my very specific car search. I will never be able to thank him enough for all his help. Not only is he reliable, trustworthy and very professional, he is also extremely friendly. If you’re looking for a used car in the Hampton Roads area, go to 1 Stop Auto!
Robert was very attentive, honest and extremely communicative. He checked up on me even after hours to make sure that I was satisfied and if I was going to come back and see the car. He was very willing to work with me and wanted to make sure that I have the best experience that I could. I would definitely buy another vehicle from here in the future.
Great selection of quality used vehicles to choose from and they offer buy here, pay here and conventional finance options. Great family owned business thats been around almost 20 years.
Robert did a fantastic job at getting me the car I wanted at the price I could afford. Definitely pleaded with my experience at 1 Stop Auto!
This place was extremely friendly and had excellent service. I was in and out after I found my dream truck within an hour. They also gave me 15 minutes to test drive the truck and got to ride around where I wanted. Highly recommend this place to anyone.
I bought two cars in a short time and I went there recommended by my colleagues. The welcome was great, the seller immediately realized the type of cars I was seeking. He proved to be very professional and he responded with promptness and accuracy to the questions I asked him and he soon gained my trust. I drove the cars for more than a week and they were delivered in the agreed times. The assistance after the purchase has been excellent. I find myself extremely happy with the purchase made. the cars meet the expectations I had made. I truly recommend this dealer for all of them dont want to have any issue to purchase an used car. Thank you
The owner tried to charge me $875 for having a 2012 Kia for 25 days which they was trying to charge me all most $400 a month with a gps tracking system that was sold to me without then they wanted to install it. Things happen for a reason. I went to 05/29/2019 CARMAX in Virginia Beach same day. I drove off the lot in 2018 Mini Cooper S with 23k miles and no co-signer . My down payment of $1250, no trade and my credit score is the worst 424! Yup I said it. My car payment a month $311 dollars with an extra $50 added on for the extended warranty called max care which is great! Thanks to Jordan for the sell and CARMAX because they work with bad credit to Very Bad credit!. My advice to anyone that’s looking for a car. If you think you have credit issues try CARMAX. They have a Variety of cars that can fit your budget, any credit issues that you have or are going through will be accommodated. This is my buying experience.
I love everything about 1 Stop Auto. I have had my Town & Country for 5 weeks now. My salesman, Scott, was awesome! He was very honest, open and down to earth, no pressure at all. The owner, Steve, helped me get financed at an incredibly low interest rate ( I thought for sure I would only qualify for in-house financing ). 1 Stop provided a 30-day bumper to bumper warranty on my van. In that time, I had to get my headlight replaced and wanted the passenger lock replaced. They took care of both with no questions and gave me a loaner car while fixing the lock, even though it didnt take long! They seriously ease all the worries I had about financing a vehicle! I highly recommend them!!
My first time buying a car and it was the best experience ever!! If you need a good reliable car ask for Robert! Very professional and very helpful!
I absolutely love this car dealership. Just recently purchased a Mercedes C350 and I’m in love. The staff is wonderful and Steve the owner has been very helpful. This dealership actually cares about you as a person. They help you make the right decision. I recommend 1 stop auto to everyone looking to get a nice car.
Mr.Robert is a one of a kind car salesman he is very funny friendly and down to earth he mad my car buying experience very pleasurable he was able to meet all my request before during and after I will definitely be doing business with him for any of my future car buying needs thanks Mr Roberts your one in a million l highly recommend him and 1stop Auto (MS.Harrell)
Great car buying experience. The entire staff was so nice! Robert knew the inventory and got us a fair deal on our vehicle. Would abosolutely recommend them over any other shop in the area.
Robert from 1 stop auto definitely was the best salesman ever he made the buying process super quick and easy and they do everything for you there to so all you have to do is get insurance on the car he answered all my questions and trust me there were a lot and he told me that if I had any problems after the buy to just call him and they would fix it for me he also checked up on me a few days later to see how the car i bought was working just to check in and see how everything was going and was I happy with the purchase would definitely recommend to anyone buying a car to go there
I left 1 Stop Auto very happy. My wife and I just moved to this area so we were very nervous about where to go to get a car, but Chris Mason was awesome. He made sure me and my wife got the car we wanted and his customer service was great. Thanks!!!
Great staff. Ken took care of everything and gave me a great deal.
Steve is great !
This was the best experience I ever had when its comes to buying a new. Every one is professional and very respectful. I would recommend this car dealership to anyone. Thanks alot for everything.
2006 - Hummer H3 (Blue). I showed up at closing time; however, Steve and Floyd still took the time to help me out. Steve even offered to take the H3 for a test ride. There was zero pressure from anyone to make a decision right away. I was reluctant to buy an older vehicle, but I love the look and feel of the discontinued H3. After Steve advised me about their dedication to keep the vehicle running with maintenance schedules and complimentary inspections at the same location, I was sold. It really is a one stop shop with a very friendly atmosphere. Steve and Floyd also helped me with a ride back to their business in order to pick up my new ride. Love the car and love the guys at 1 Stop. A fun and easy transaction. Looking forward to seeing you at all of the maintenance schedules for the H3. Thanks a lot, you guys really know how to manage a business professionally! - Barry
Ken helped me out so much. I had terrible credit and they got me driving with a small down payment in a nice car. Very friendly and excellent service.