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Joy Joy Beauty
6149 E Virginia Beach Blvd, Norfolk, VA 23502, United States
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Joy Joy Beauty
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VE
Review №1

100% fake human hair... I applied bleach on the top because the color was to dark for me, so to my surprise the only part of human hair is on the front (you can see it in red) I paid for it 125$ and went to the store but they didnt help me at all so I going to contact bureau of consumer protection... be careful girls of what you are buying. If for me 0 stars.

Fe
Review №2

They always have what IAM looking for I Love there wigs

Em
Review №3

This store is filled with all your hair needs! Very neat!

El
Review №4

Ive been going here for a few years. I had a visit where my debit card didnt work so I switch it to use another one. Come to find out the money was taken out of the account so the cashier told me the money will be back in my account in a few days and that I should hold on to the receipt just in case. I waited a few days and didnt need anything so I did forget about it. When I needed something again it was about a month then I remembered that I never saw the money in my account. I found my receipt and just wanted credit for the $7 that never went back to my card. I didnt want money back just credit towards the $18 I was spending that day. Immediately when the cashiers explained to the owner why I was asking for the credit while I stood there with the receipt, he started speaking Im his language and saying no I could not get the credit because it was too long. The cashier very professionally pleaded ny case for me until he gave in. Even if he didnt give me the $7 back I was still disgusted by his behavior towards me for my $7 that their machine took. His whole reaction was un called for and absolutely unnecessary. He made a scene for no reason. Such a disappointing experience after all those years. Bye Joy Joy.

Pe
Review №5

Alot of nice items

Sa
Review №6

I found what I needed. Staff very friendly and helpful.

la
Review №7

Really loved this place but they need to get theyre good earrings back.

La
Review №8

Joy Joy Beauty has a nice selection of wigs. However, they were overpriced. There is no reason that a synthetic wig should cost more than $40. I also felt followed as I shopped; the store has a huge tv with split screens to detect shoplifting so I’m not sure why I was followed. My overall experience here was fair.

El
Review №9

They had the face sponge I wanted, and the hair color I needed.

An
Review №10

Found everything I needed and still reasonably priced.

Ca
Review №11

My go to store for hair care products!!! Best bang for the buck!!!

Ge
Review №12

They have nice and affordable products

pa
Review №13

So much hair stuff!

Ro
Review №14

A wide variety of hair colors. Love love love! I go here for all my hair needs and earrings.

Al
Review №15

I bought some razac lotion from this location a few days ago. I have been using razac lotion for over 20 years now, my mother used it, my grandmother used it. So I was extremely disappointed to buy razac lotion from this location and the fragrance was definitely diluted with another lotion. The color was lighter than the original color and there was no seal on the bottle before I used it I’m just really disappointed. Please on the look out for this supply store if they are diluting products

Ta
Review №16

First time in the store, They has great customer service.. Great price 👍

Me
Review №17

Love joy joy best hair so far

St
Review №18

Had exactly what I needed

Ca
Review №19

Has what you need some prices are high

Me
Review №20

Loved it. Reasonable prices...

Ja
Review №21

The young men in the front are awesome. the young women are rude and stuck up. and the worst part is they never change those dirty gloves they have on when you pass them money. their gloves hold more germs than my hands and money combined. but this is one of my favorite hair stores for sure

Ka
Review №22

Highly recommended multi colored braiding hair and more

Sh
Review №23

Best wig selection. The girls that help you are nice. You are able to order any not in stock.

Ge
Review №24

When i tell you they are the nastiest people you well ever meet dont go customer service is the worst they dont respect people and talk to you any kinda way do not support them Please spend your money with people that appreciate you 😉 😊

Sh
Review №25

Joy Joy Beauty is clean and not too junky. They have a really large variety of hair and beauty products. Mostly Asian staff, so of course you have to know what you want as they arent much help. There is one Black woman that works and shes really helpful. Prices run along the same line as most beauty supply stores. I usually find what I want...wigs, braiding hair, all other sorts of hair; hair products and other novelty products.

Fr
Review №26

They have good prices but I felt very uncomfortable with a lady watching me like a hawk next to me, even when I told her I didnt need help with anything. They thought I was gonna steal but I guess thats normal because of the area they are in. The nice young gentleman at the register was the only reason I gave 3 stars and not 1.

Sp
Review №27

Great staff, good products

Jo
Review №28

Love this place! Im always able to find what I need. And the staff is very friendly and knowledgeable of their products.

mi
Review №29

Disrespectful to customers! I will never spend money here!

Te
Review №30

They have a wide variety of everything!!!!! You wont be disappointed.

Da
Review №31

Joy Joy has a great variety of everything from gray and other colored ponytails, pieces and wigs, jewelry, makeup, hats, shoes etc. My favorite accessories store.

fe
Review №32

Always have Absolutely Everything I Need!!!❤❤❤

ky
Review №33

Could use a better brush selection. Cheap things. Cheap but a large selection of hair to clothes, Better brands too expensive.

st
Review №34

Had everything I need

Ja
Review №35

I went here to buy hair in June 16th and I paid a pretty penny for the hair I bought. My hair stylist told me this as the cheapest place around for the bundle of hair. So, although the lady was willing to help I don’t like going into any store being watched and then when it’s time to checkout you take the hair up to the front like I’m going to steal it. I can “buy” anything in your store that I want. I guess one person messes it up for the rest of the customers...on another note, huge store with a big selection.

Ms
Review №36

Love this place. They have so many varieties of hair and wigs. Reasonably priced. Friendly staff

Ta
Review №37

Staff extremely accommodating and polite. Took their time in providing assistance. Store had quite a few customers but I didnt feel as though this made a difference in the service I received.

Vi
Review №38

Lovely place. Very clean and nicr

Ro
Review №39

Always love shopping here

Sp
Review №40

Everyone is so polite. Store is very clean! Employees are well versed in their knowledge of products they sell!

Le
Review №41

Good and less expensive hair.

Se
Review №42

This store needs a better loss prevention alarm system. The machine beeps even if you come INTO the store. I had been coming to this beauty supply store for years. Usually, when I leave and if the alarm goes off the clerks simply ask for my bag and swipe it on a device to make sure it doesnt beep. On this particular day the alarm beeps and the clerk takes my bag and my purse and instead of just swiping my items on the device. This female checks my purse like she work for T.S.A. (she was literally elbow deep in my purse) I had to check and make sure I was at the beauty supply store and not at the airport. Of course, she found nothing...and the damn machine STILL went off. Do better JOY JOY...

Ni
Review №43

Love this place. Visit everytme I cme over.

Ch
Review №44

Lots of variety with great prices. All you need for your hair at great prices.

Ap
Review №45

I love Joy Joy. A great place to buy haircare needs. The staff helps with a pleasant attitude. Always willing to help.

Ca
Review №46

I always find what Im looking for when I go there. Sometimes I find things that I wasnt even looking for! Very good selection

iv
Review №47

This my store right here! They have mostly the best prices on their items. I always get my daughters hair, jewlry, Barretts, head band etc. from here. A lot of $1 items. Very affordable too.

AN
Review №48

The young girl who works the register not friendly she wears gloves so she cant touch your hands which is ridiculous thats why they have hand sanitizer

FA
Review №49

Great place for hair care products, wigs, hair for weaves, costume jewelry and other beauty products.

Jo
Review №50

It was okay! Theyre under new management, its completely different

Mo
Review №51

The mature African-American women that is very knowledgeable about the wigs was unhelpful and I felt as though I was in her way. My second time buying a wig was horrible because of her, whom mind you came highly recommended. Not impressed. Ill go back to Ace wigs of Holland Rd. for excellent customer service and knowledge about wigs and the products sold there for a less expensive price.

Ch
Review №52

I love the selections. I dont like that we have to ask for a wig to look at instead of being able to just walk up to it. But its still a nice place. Its just time consuming to have to ask for every wig.

Ch
Review №53

I was visiting the area and forgot my hair sponge and was leaving CosmoProf on my way to Richway Beauty Center because they didn’t have what I was searching for. When I first saw this beauty store it was by pure accident, It was in the cut in a plaza and honestly didn’t come up in my online beauty store search. We made a u-turn and I was glad that I did because not only did I find my hair sponge but it came with a pin and they had 99€ fashion earrings. I met some previous shoppers who loved my hair and style of earrings😊I give 4 stars because there is stuff everywhere and my impressions is that many items do appear cheap. This may be a store where you get what you pay for.

So
Review №54

This place has a variety of products and I was impressed when I walked in there. Their prices were a little high than the beauty supplies I usually buy from but good variety overall.

L
Review №55

Not much quality products for natural hair. Store is neat and clean. Plenty of options if youre looking for wigs.

Be
Review №56

I didnt like the fact that there was a limit of 3 wigs to try on!!! Now how many women can say that they were satisfied after just having tried on 3 wigs??? Certainly not I!!! They need to change that policy!♥♥♥

Ve
Review №57

I just love to shop around they have everything

Je
Review №58

Friendly staff, large selection

SA
Review №59

Joy Joy is the go to place for most of your beauty supply needs. The prices are comparable with the area and actually BETTER than most. There is a large supply of weave, wigs, and accessories which keeps the line out the door. If there is an item they dont have you only need to ask and often they have either ALREADY ordered or they will make more of whats in demand/current and check into it. Ive yet to visit this location and the store isnt packed on any given day of the week!! The workers have built a repoir with customers as you see when entering the doors. Great place to shop and customers help each other out with selections as well...lol! This is a biweekly stop for myself and friends. Enjoy.

IR
Review №60

I find what i was looking for at joy joy beauty, the ponytail and wig was nice i got both.

La
Review №61

Great prices. Usually cheaper than other beauty stores. Great service

An
Review №62

Great variety of hair. Have been shopping here for years

Sh
Review №63

This place stay jumping, I love the hair store, highly recommend!

De
Review №64

The store has great products but horrible customer service staff. Not every black person steal and is dishonest. The Asians in there just be staring you down like you going to steal something.

Tr
Review №65

Love this place always can get what I need

Sh
Review №66

The black lady at wig counter IS SO HELPFUL.

Sh
Review №67

Love this beauty supply store! Space is a little small and can feel cramp when the store is really busy but other then that, one of my favorite to shop at.

La
Review №68

Just found out about this place and love it. It has everything I need and more for my beauty shopping. Store clerks are very nice.

Jb
Review №69

I dont know... Ive seen the same wings in JoyJoy for years. Theres nothing new or stylish and since Angle left they dont have anyone to style you that compares to her.

Ce
Review №70

This store had a good variety of hair products...

Ar
Review №71

Had beautiful wigs and other stuff. Awesome

Wy
Review №72

Great service and low prices

Jo
Review №73

The workers are always helpful, the store is always clean, and the variety of items are great!

Al
Review №74

Black woman helping out with the wigs had horrible customer service. Had an attitude like she did not want to help.

Th
Review №75

It has everything you need in cosmetology and first class service.

Le
Review №76

Good, big selection. Friendly helpful staff.

Mo
Review №77

My favorite place to shop when looking for beauty items

Al
Review №78

Clean

Mi
Review №79

My favorite beauty supply store! I send ALL MY CLIENTS HERE!

Ja
Review №80

Great prices,somany styles,everything I need for beauty

My
Review №81

They have a good selection of hair and beauty products but some are a bit pricey

Ke
Review №82

Over priced. I can get the same products cheaper elsewhere. The store was not over crowded with alot of stuff everywhere. It was orderly. Like that.

Ja
Review №83

No refunds only exchanges or store credit for unopened hair that was the wrong kind even though I specifically asked for help and was given the hair I brought and I had to get the right kind from somewhere else because I couldnt wait until they opened I expected better.

Va
Review №84

Excellent. Found everything I was looking for.👍

Ga
Review №85

A lot of inexpensive choices.

Me
Review №86

I love to buy my hair product in this store

M
Review №87

Every hair care product that you can think of is in this store. Nice, clean, and friendly.

Yn
Review №88

I used to shop with joy joy a while back but lost track of them have recently found the new spot to me they have very good prices they are very reasonable we have been to a lot of different beauty shops and the beauty supplies there are cheaper I love a good bargain and I am 1 for finding them so if you looking for reasonably priced Beauty Supplies joy joy is to place

Sh
Review №89

Very affordable and ALWAYS has what I want and more.

Ca
Review №90

Brought a wig there, but I thgt their customer service for one on one service shld have been better. Most wig shops assist you by sitting you down in a chair and help u to style the wig, but they did none of the above

Eb
Review №91

Very clean and neat, prices and variety are awesome and the customer service is excellent and fast.

Br
Review №92

Good prices. Lots of choices

Se
Review №93

Always have the best selection of crochet hair, braiding hair, and wigs.

Be
Review №94

Besides being stared at, they had plenty of products, neat and clean

Sh
Review №95

Good selection, decent prices.

Ta
Review №96

Everything you need from hair weave, to wigs, to fake booties. Anything to glam your look up!

Mo
Review №97

Great prices. Good selections of hair.

Ul
Review №98

Joy joy that everything I need it and the experience was wonderful

Vi
Review №99

It was a nice place except, they would not let me use thier restroom. And merchandise were stuffed.. Too much to look at.. Overwelmed

Bo
Review №100

This place has all your hair needs and then some. My favorite hair supply spot!

Information
18 Photos
100 Comments
4.2 Rating
  • Address:6149 E Virginia Beach Blvd, Norfolk, VA 23502, United States
  • Site:https://facebook.com/pages/Joy-Joy-Beauty/134499216598759
  • Phone:+1 757-466-0003
Categories
  • Beauty supply store
  • Store
Working hours
  • Monday:9:30AM–7:30PM
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:12–5PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–7:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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