Great place...friendly, great work and fair price.

I was traveling through town with my Uhaul and I showed up at Hi-Way towards the end of a business day. Brian dropped what he was doing to get me in. He was great about trying to get me back on the road ASAP. He called around immediately to find a part at a salvage yard and then when it came in, he stayed after hours to get the job done. I always felt he was being honest about what was wrong with it, and felt it was above average customer service. If I lived in Norfolk, I would highly recommend and make this my go-to shop.

Theyve had my car almost three months. I realize ordering a motor and getting it shipped took some extra time, and replacing the motor takes some time, but they havent even pulled the old motor yet!! And that woman that answers the phone is something else. NO customer service going on there. And when I dated all her what the hell was going on, she hung up on me. I cant wait to get my car back and tell everyone not to go there!!!

Dont get me wrong, friendly guy and knowledgeable about his business. That being said it took way too long for the knowledge he had. He overcharged on the maintenance with my car, and was very deceitful with what he had fixed on my car. All I asked was to get my timing belt replaced and he called me back several times saying things needed done. At first I thought he was a great guy, after this experience I realize he is like most mechanics and just wants to make money

Friendly and knowledgeable. I like that they will explain to you what needs done and why. They always contact me before doing any repairs. Reasonably priced.

My go to place in Norfolk. Brian is usually very busy but very knowledgeable.

Great service and reasonable prices.

They do good work

Fast and secure

Well