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Walmart Auto Care Centers
1170 N Military Hwy, Norfolk, VA 23502, United States
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Walmart Auto Care Centers

Comments
J
Review №1

Great service and cheap prices on tires

An
Review №2

Went to get an oil change and staff members stated that all the employees went home at 5:00. It was 4:40.

Ki
Review №3

Paid these people to patch a tire the very next day had to put air in it they patched over a nail

St
Review №4

Overall this place has terrible reviews based on bad customer service and lack of responsibility. It seems that Walmart upper management does not care about providing good quality work for customers!

An
Review №5

I just called to see if they had certain tires in stock and how much everything cost to mount them on and etc. It’s unprofessional just leave someone on hold for 15 minutes.

te
Review №6

They are good

Je
Review №7

I would give this place 0 stars if i could. I went to get a new tire (blew a tire out that morning on the interstate) on Wednesday at 525 (they close at 7) and they told me they had to close up early for the day, but that they would be open tomorrow at that time. Things happen, i understand. I come back today (the next day) at 505 and they tell me they arent taking any more cars due to the weather. What does that even mean? Its a garage. They arent working outside. Its RAINING. I am certainly never going back to a Walmart tire center ever again, and will also try to avoid going into a Walmart period. Judging by the looks of the reviews on here they dont GAF.

Im
Review №8

No one answers the phone.

La
Review №9

CAUTION : I arrived at the tire center at the Walmart on Military highway around 4pm due to a nail in my tire. I explained to the lady at the front desk that my actually tire was in the trunk and that I had a spare on it. I have a warranty on all 4 of my tires through Walmart. I was told that it would take 1 1/2 hours. Around 630 I decided to go check on the status of my car. I tried calling, but nobody picked up the phone. When I arrived I was told that my car was not ready, and that they didnt even start on it. She went in the back to tell them to start on my car. About 30 minutes later one of the workers came to talk to me and said there was no whole in my tire. I explained once again that the tire was in the trunk and you will see its flat and also the nail in it. He then told me that was not communicated to him. My car wasnt ready until after 750pm. A couple hours later while driving on the interstate I started hearing and feeling a thump and vibration, and then a loud flapping noise. the tire that was suppose to be fixed at Walmart was flat again. I am so disappointed, annoyed, and angry. Not only did they waste my time but I was put in a dangerous situation.

Da
Review №10

The service was fine. bolts were stripped of by them but they had no replacements. Drove to another auto place to buy extra bolts. Missing a bolt on each tire when I left Walmart.

Er
Review №11

Purchased tires and warranty from this store. Got a flat, brought it in, was told this store does not have the plugs necessary to patch my tire, go to Tidewater Drive store. Asked if they could store stock a plug kit (~$4 cost) so that it can get there without issue and was told they cant due to liability. They are not concerned with the liability of a 4000 pound SUV riding on a tire that could rapidly deflate at any moment, in transit to another one of there stores because they cant handle the task of maintaining inventory. What a garbage experience. Thanks Desirea Beckham, you have reminded me why I purchase from online stores and do my own work.

Ro
Review №12

Great service today. Service took about 30 minutes no complaints.

Ih
Review №13

Worest experience ever tires employees are so lazy they dont want work

Om
Review №14

Good cheap tires, great customer service in the tire center and the store managers

mi
Review №15

The girls that work here are nice and professional, and the mechanics got the work done quick, got 4 tires and an oil change and was out in less than an hour

Lo
Review №16

Walmart seriously keep hiring low class people to represent their brand and that is sad. All I needed done was a lightbulb replacement but they rejected it “too much work for them to go through”. To make matters worse the customer service employee flashing her hand in my face with attitude saying “whatever, bye, bye” because I refused to sign documents for a work that I did not receive. Now I see why people like that will continue to work at Walmart and fast food restaurants because that’s the only place who will ever hire them with that type of attitude. Shame

Tr
Review №17

GOOD price and timely matter. I always go here for my tires !!

Jo
Review №18

Terrible experience, got my oil changed, to find out a month later it never got changed and I got charged to sit there for an hour and only get a sticker saying it got changed, and the sticker had the wrong oil type on it. I’m very unhappy about their service.

Jo
Review №19

Great Service, Great Prices, Convenient Location !!

Ji
Review №20

Kids. Wait at counter for 10 mins., never acknowledged. AVOID IT

Hu
Review №21

Nesity employee and managers

Information
3 Photos
21 Comments
2.7 Rating
  • Address:1170 N Military Hwy, Norfolk, VA 23502, United States
  • Site:https://walmart.com/store/1811-norfolk-va
  • Phone:+1 757-461-5438
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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