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Beach Auto Brokers
3510 E Little Creek Rd, Norfolk, VA 23518, United States
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Beach Auto Brokers
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Az
Review №1

Their service is great and helpful. My salesman, Kurag was able to find me my dream car. I thought I wasn’t going to be able to get a low APR but Wendy helped me find the best percentage. They give free tire services and state inspections which is convenient.

Ke
Review №2

My Overall experience with Beach Auto Brokers has been well; however, my experience with my car man Evan has been phenomenal. He is very personable and attentive to your needs which makes it so much easier to make a good decision. Not to mention he’s freaking hilarious so the process didnt feel like a sale at all, more like hanging with a friend. But his job doesn’t stop after the sale, he keeps contact and checks in to make sure you are not only satisfied with your purchase but to make other suggestions that may feed your needs or wants even better. I don’t plan on going to ANYBODY else and For once I didn’t drive off questioning my decision, I drove off SATISFIED and for that I am grateful. Go see my mans. You won’t regret it.

Au
Review №3

Axle I couldn’t thank you enough for putting me up in this 2018 Chevy! You an everyone else there respected my two year old son as if it was one of there own! Aslo great place to buy first car or even looking for the car of dreams! I will be buying my second vehicle threw them as well! Life time oil change an inspection as well!!!!

Vi
Review №4

Big Thanks to Rink and Wendy for getting me in My 2015 F-150. Love this truck. Made the whole experience easy and they took care of me. If you are in the market go check them out. They have a lot of inventory.

Is
Review №5

Had my second time shopping experience for a newer truck great experience. Was able to test drive multiple trucks I had my eyes on ended up getting the one that fit me. Payments were exactly what I wanted on my beautiful 2018 silverado. Anthony (salesman) made the whole experience easy and answered all questions I had made the whole process quick and easy. Everyone was really nice and helpful. Would highly recommend looking here for next car buying experience.

Ke
Review №6

Looking for a nice truck to pull a 5th whl trailer, stopped at Beach Auto and Axle Peterson found the exact truck we needed. Axle is a top notch sales person and was willing to stay late to sell us the truck. Thank you ALL at Beach Auto!

Au
Review №7

Started the process on buying a car from them and within two weeks it was a done deal. No more Uber’s and Lyft rides in Norfolk. Great personal and good experience! Axel Peterson my sales person, was willing to work with my busy schedule and understood exactly what I wanted. Definitely the place in Little Creek to buy from. No gimmicks or hidden fees, straight to business.

TU
Review №8

The crew at Beach Auto Brokers are always having a blast there and make it fun everytime I go there!! I love visiting them after I bought my truck because they are forever looking for me an upgrade and they have the best selection of trucks in the 757!!! I highly recommend anyone looking for a truck to go there! Their selection is so vast that Im sure they will have one you like!!! I love my 2500HD!!!!

Ti
Review №9

I had a very great experience with them. They’re very polite and professional. Also helped me with everything, even with getting my plates. I would highly recommend.

Sa
Review №10

Axel at beach Auto Brokers is literally the get you approved even with bad/no credit plug. Absolute lowest interest rate in the area..and gets places that have denied you at others places get u approved thru him. He looks out for his customers best interest, and makes sure the deal is sustainable, not just looking for his commission....he is truly a GOD SEND.

Ch
Review №11

Axel and Wendy never disappoint! I will forever come to them for cars ! They are great people! The environment is overall great!

Na
Review №12

Was in the market for my first vehicle, ANTHONY showed me a Jeep that I absolutely fell in love with. Both him an Jason have went above and beyond getting me in my Jeep and making sure I am happy with the service and the vehicle. Anthony is very helpful along with having a bubbly attitude. He makes an effort to get to know each customer. He takes the time to check in which his customers and make sure everything is good which the vehicle. I highly recommend buying from Beach Auto Brokers.

Ty
Review №13

These guys over here at Beach Auto brokers are amazing……. In March 2020 they hooked my wife and I up with a great Jeep Grande Cherokee and now with a F-150. Lance a.k.a “That Bearded Guy”, Jason, and Rink are some of the most genuine guys and that is the whole reason we came back for a second car. They care more about placing you in a reliable vehicle than just trying to get a sale. 10/10 would recommend this crew to all friends and family. THANKS GUYS.

Jo
Review №14

I just want to start off by saying thank you to Jason and Anthony, they’ve helped me through every step of the process and made things a whole lot less stressful. They’re extremely professional and aim to make sure every customer is satisfied. They’ve gone above and beyond my expectations and continue to impress me with how helpful they can be. If you need a car please just trust me when I say you should go here. I haven’t had any regrets since stepping through that door and I left with exactly what I was looking for. I never leave reviews but I had to stop and take some time to make this one. Thanks again guys !

Ha
Review №15

10/10 the best experience I had with any dealership I’ve ever been too! Axel is a great sales man and never gave up on me! Gave me the best bang for my buck and met all my needs that I needed met! Definitely coming back for my next vehicle. Thank you again for such a great experience here at Beach Auto Brokers!

Ja
Review №16

Had a great experience working with Lance. He went the extra mile to make sure I got exactly what I was searching for. Thanks again Lance for all your help

Jo
Review №17

Came in with the expectation to just look, and the Bearded guy was the best guy to work with. Lance went above and beyond to find exactly what I was looking for, he stopped everything he was doing to show me all the cars that I might be interested in, he took me to both lots and was going out of his way to help me. I left with a great car at a great price, if you’re in the market, talk to Lance!

So
Review №18

Anthony Kruger is a very helpful salesman. As a military member, Anthony proved his honesty and patience while assisting me with getting my Mazda! I actually had fun at this dealership. I recommend this to anyone looking to get a car and hope you have as great experience as I had!

Ti
Review №19

2nd time coming back here to purchase a vehicle. One for myself last year and this year for my husband. Lance (That Bearded Guy) was our salesman both times. Rink and Jason were also a HUGE help in finding us a truck and financing us a better rate. These guys always take care of us and go above and beyond. They also check in after the purchase to make sure everything is good and we are still loving our choices. There is no one or no where else we would purchase from. These guys are AMAZING! If I could give more stars I definitely would!

Ja
Review №20

Kruger went above and beyond to get me exactly what I wanted. Excellent customer service!

Is
Review №21

My experience with beach auto brokers was phenomenal axel went above and beyond to find the perfect truck for me

Je
Review №22

Fantastic experience from beginning to end! I was greeted the moment I entered the parking lot and waved goodbye when I hit the exit. I was set on one vehicle and left with another.Excellent customer service and a family like atmosphere, great job to everyone that works there!

Ju
Review №23

Anthonys an excellent salesman, helped me with everything i was looking for. so thankful i chose him during this stressful process

ze
Review №24

Went to beach to check out the trucks they had there and I gotta say ANTHONY and Lance came through big time. I’d give them more stars if I could. Best car experience I’ve had in my life.

De
Review №25

Ive seen people posting this already, and I really dont think that itll probably make much difference if I post this here, but they really dont even deserve one star. They post their vehicles on every car app possible, like CarGurus, AutoTrader, Carfax, you name it. Their vehicles will stay as online listings for months after they have already sold. Either they are guilty of trying to be deceptive by making clickbait, which is old school sketchy car dealer conartist behavior, or their person in charge of online sales is so old that they have no idea what theyre doing. I have visited the lot looking for a specific Jeep (a wrangler unlimited) and an FJ Cruiser (a white 2010), and both vehicles STILL show up on all of those apps and their website, but they dont have them on the lot. False advertising. Just avoid them. Once you realize their tiny lot doesnt have what youre looking for, they will try to talk you into some other overpriced under-qualified garbage. Truly, most of the dealers have no idea what theyre doing.

ky
Review №26

Beach auto brokers has some of the best staff I have ever seen. Their team is very helpful, nice, and friendly. They helped me get into the truck of my dreams. I seriously couldnt be any happier with their service and my new vehicle. I highly recommend them for your next vehicle.

De
Review №27

The only reason this place gets 2 stars is because overall I love my truck. HOWEVER…the process surrounding the purchase of it was horrible. Axel helped me with my purchase and he is not a man of his word. He ignores your texts and calls, makes promises he doesn’t keep, and quite honestly is a coward. He ignores you if he can’t follow through but is suddenly available when he thinks he can pacify you with a shiesty answer to keep you off his back. The guy actually owes me $200 for a referral I sent his way but I never got it. The referral I sent him thinks he is shady as well. The referral and I are both in law enforcement so we know dishonest people when we see them. I could write a book on how unprofessional this place is but they don’t deserve another minute of me typing about them. These people are wolves in sheep’s clothing. Stay away!

Ja
Review №28

Lance is the man! When he says he will get you the car you’re looking for, he does! They even flew me in and reimbursed me for the ticket to make sure the deal got done. Customer service is second to none.

ST
Review №29

This is the best Car dealer I’ve been to in Virginia when I went to buy my car they had answers to all my questions. Very knowledgeable and polite not pushy they make sure you are satisfied because the customers 100% satisfaction is what matters to them most Thanks to Anthony and Evan I will always choose beach auto brokers no doubt!

An
Review №30

I initially came here with a friend to see if they had a Camaro I could snag and I worked with Lance Rey to see what all they had. He asked me a whole bunch of questions to figure out exactly it was that I wanted, showed me what was at their location, then drove myself and my buddy to their other location to see what they had their. They didnt have what I was looking for, but Lance spoke with the Sales Manager and the Owner of the store and they ended up purchasing one with me in mind.I was looking to trade in my 17 Colorado ZR2 and when I came in to run #s with Lance he was completely up front with any and all information whereas in the past dealing with sales people they were only interested in making a sale. He got me more than any other place was offering for my trade in, walked me through all the numbers (which he was very patient when I couldnt understand what certain things meant or what they were for), and when I stepped outside for a moment I saw a 13 Dodge Challenger that had everything I wanted in a car. We ran the #s on both and my mind was absolutely blown by the deal he was able to work for me!!In all my history of purchasing vehicles I have never worked with a person who legitimately made me feel almost like family with how I was treated. At no point did I ever feel obligated to go through them for a vehicle, but I am glad I did!! Ive never felt the need to recommend a dealership to anyone, but when Lance told me Well make it happen he definitely meant it. Beach Auto Brokers freakin rocks!!

El
Review №31

Beach Auto Brokers are a great team! Axel will make sure you get into your something within your budget! Mrs. Wendy is a gem as well! Thank you so much for all your help.

Am
Review №32

I don’t normally leave reviews but after my experience with this dealership. first off my salesman ANTHONY did an incredible job with making sure all of my needs were met. he made sure that not only i loved the vehicle i drove away in, but the entire time he had impeccable customer service. IF THERE IS ANYTHING YOU NEED TO TAKE AWAY FROM THIS REVIEW ITS THAT THESE GUYS WILL GO ABOVE AND BEYOND for there customers!!!

to
Review №33

I bought my dream car from Anthony, he was a great salesman and helped me every step of the process. I recommend asking for him when purchasing your new car from beach auto brokers!

Za
Review №34

I spoke with Anthony Krug when i showed up and he was honest helpful and gave 100% in making sure i could get the closest to my agreed payments and budget. 10/10 easy

Ta
Review №35

Helped me get a car when no one else would just had to give a down payment and they got me a car that I could afford and bring up my credit score. Might even trade up here with the same car for something better in the future.

Ch
Review №36

Thank you Lance you made my experience awesome and made me feel apart of a new family . I will suggest more people to you and hopefully they can enjoy the experience as well

Na
Review №37

Went in i wanted a bigger vehicle and was happy with the customer service from Lance The bearded guy he is awesome if you want a car go to them they are awesome

Ch
Review №38

Great selection, and very easy to work with my sales person was Anthony and he knew so much about all the different vehicles on the lot and was able to sell me the exact truck that I wanted!

Ja
Review №39

Anthony is a great salesman he did everything he could to get me into my dream car. Definitely would recommend going to him for a great deal.

al
Review №40

The boys here took Fantastic care of me ANTHONY was absolutely amazing got me in my dream car and checked all the boxes I needed checked amazing staff 100% recommend

Do
Review №41

Anthony Krug was my dealer treated me and my grandfather like family from day one help me in every way possible to make sure I was in my vehicle that perfectly fit me I love my F-150 first truck definitely fit me perfect

Jo
Review №42

Excellent experience working with Anthony Krug. Very personable and got me exactly what I wanted. Thanks again for a great deal on my Tacoma!

Me
Review №43

DO NOT go here. Just don’t. Move on.. go anywhere else. Shady as they get. You’ll see their true character as soon as you sign the deal, then come back later because evidently they scammed you with a nice looking car with serious underlying problems.I’m not one of those guys that lives to leave bad reviews. They just really screwed us over. Looks like several other people are in our same boat from the reviews.

Da
Review №44

Huge thanks to Lance the Bearded Guy for making the car buying experience simple and hassle free, he goes above and beyond to make things happen...Thanks Lance and Beach auto brokers for A+ service

Gr
Review №45

Awesome people and great service! They’ve helped me out a lot and they can make anything possible !

Ja
Review №46

Unlike some dealerships they will work to help get your vehicle. I got my jeep Cherokee from them thanks to a crazy bearded guy named Lance, who is also helping me get a little work done on my vehicle.

Ky
Review №47

We’ve bought 3 cars here since February. Ask for Axel. He’s been great with us!

N1
Review №48

Great Ppl! Axel Is A Great Salesman And Definitely Knows How To Sell A Good Car!

da
Review №49

This review is for Axel Peterson ONLY in regards to the dealership Beach Auto Brokers. Axel is incredible, energetic and you know he loves his job. He is a people person and a people pleaser. He is a rare find when it comes to someone going above and beyond, you won’t find much better. So if you are in the market for a new vehicle, don’t just go to this shop for the best deal, go there for Axel. He will go to great distances to find you the car you love and is so knowledgeable about said vehicle. So just go for Axel.

Ki
Review №50

This place was outstanding, every single person in this shop was professional and down to earth. This was my first time buying a car, I’ve been to plenty of dealerships but the customer service at Beach Auto Brokers was by far, the best. The person that was helping me out was Axel, he made the process go by fast and easy. He answered all of my questions, cleared up my nerves by making me feel welcomed, and taught me out to read the Carfax. I’m glad I had such a friendly experience. I’d recommend this to any and everybody looking for great prices on basically brand new vehicles. I will personally be bringing more customers to this phenomenal dealership.

Pr
Review №51

Axel and Lance went above and beyond for us and we got our cars. The whole team was fantastic! Highly recommend them.

Da
Review №52

Beach auto brokers is great, RINK is also awesome. Really helped me out and got me just what I was looking for.

Be
Review №53

We had a great experience here! Lance was our salesman and he is the MAN! He is genuine and not pushy! He was patient with us and really took great care of us through the whole car buying process.

Ra
Review №54

Lance was who helped us and he was awesome. We had a great experience here! We had our 8 month old with us and on the test drive he got fussy and Lance put Mickey Mouse on for him to help keep him calm. We will definitely recommend our friends that still live in the area to Lance when they are in the market for a new vehicle!

De
Review №55

Great customer service axel and the whole staff was a delight to work with

Ro
Review №56

Nice selection of vehicles, a little pricey for what I was looking for. Crowded lot, not much parking. Open fairly late which was a plus.

Me
Review №57

This place has been amazing to me and I’m definitely not the easiest person to deal with. Please don’t go by the few negative comments you may see on here. Most the time someone will put a negative comment before they take the time to make a positive one & they don’t always put the full truth. They did absolutely everything they could to make sure I was happy. The owner, Marty the GM, Zack my sales guy & a few more were very helpful & all around great people.

Ja
Review №58

I purchased a Truck 2014 F-150 XLT from Axel!Awesome experience and fantastic service, Axel was a blast to talk to and very knowledgeable. They have 2 large lots and a ton of options, in all different price ranges. I give this dealership 5 stars, not just base on quality but service. Most dealerships you expect to be cut a break, but Axel got me a fantastic deal, way better than Kelly blue book said for this model and mileage. So thank you Axel and the sales team for helping me out getting the Truck I want. If I ever go to buy another truck I’m gonna give Axel a call!

Ta
Review №59

Talk to Krug! Great man ! Knows cars! 10/10

Es
Review №60

Got a great deal worked! After some difficulties on my end, Axel put in the work and got me into the truck I wanted! Great dude! Highly recommend taking your business here and moreover, going and seeing Axel if you’re looking for a smooth experience

La
Review №61

Lance that bearded guy is changing the customer service game in the care sales industry. Where customers become family.

Te
Review №62

Searching for a new vehicle is stressful alone, and then add being a mom of two and having to make sure everything is perfect for your family... To keep is short, I had very specific requests I needed and wanted. Zack and Jim made it happen.They are very knowledgeable, patient and understanding. If you’re looking for good people to buy a great truck from, these are your guys. Jim, thank you for going above and beyond!!

An
Review №63

Had another great experience at Beach Auto. Second truck I’ve bought from them. Axel helped me this time. He was very knowledgeable and personal. I would highly recommend him and Beach. Love my 2013 Ford F-150 Ecoboost. Can’t believe I bought a V6! It’s great!

Dr
Review №64

These guys are outstanding. Axel is a amazing dude to work with. Nice trucks. And quality service. Hard to beat!

RJ
Review №65

Drove 2 hours to look at a black 4 door 4wd toyota tacoma today called and verified it was on the lot before leaving for the drive. Get to the lot and see a nice 4door black tacoma on the lot. Yet no one verified it was the 4wd one I specifically asked about. Plus the truck on the lot was 40k (for 2wd) and not 34k like the website listed and called about truck.Regardless I took the time to check it out and a toyota tundra on the lot for over 15 mins. I had to go into the dealership and ask for help. A salesman said hed grab the keys. Comes back with keys to tundra and says he cant find keys to the tacoma but it wasnt 4wd which I called in about but never personally mentioned to him when I got there. When he told me it was 40k and 51k respectively I told him I could almost buy a brand new one of each for 5 grand more with a full warranty and it would be my truck never would have been anyone elses. He said man I tell people all the time right now isnt the time to buy a truck and says youd never get this tundra for 51 cause itll cost you 80k I called bs on that. He walked away I guess to go look for the other keys he never said. While he was gone I looked on mechanicsville toyota and they had a brand new exact same color and body style etc 2021 for 56k. I waited another 10 mins and finally said well he must have gotten hung up with another customer even though no one was on the lot so I walked back over and into the office area. As I walk up I see the salesman sitting at his desk eating a hamburger and some BBQ I walk in and catch him off guard and he jumps up acts like hes looking for the keys. I hand him the keys to the tundra and said well I guess bbq is more important than a sale as I had a certified check in my pocket for 34k for the listed but not on the lot truck and the other was a avail for either the additional 6 or 16k for the two that were actually there. Dont deal with this dealership theyre more worried about eating at 3 pm than helping a customer. Additionally they have other vehicles listed that I didnt see on the lot as well.

Fa
Review №66

First time purchasing a vehicle and it went as smooth and easy as I could ever imagine! Axel helped me find my dream Toyota 4 runner, and helped me get to the price range I was looking for. He even helped me with some accessories for the vehicle, also! Visit Beach Auto and ask for Axel, he will make the vehicle buying process as easy as it can get!

Br
Review №67

Axel was a great help with buying a truck. He was very honest and explained all of the paper work as we were signing it. He made sure to get the truck in our price range. Very good dealer for younger buyers that are not quite sure how to buy a new car. We had the pleasure of seeing him for 3 days and we love our purchase and recommend anyone going to ask for him. And shout out to Marty for helping me buy 2 cars and staying after with axel and us to ensure we got our vehicle. Very honest and helpful man.

Na
Review №68

Do not do business with this dealership. I saw a vehicle advertised on their website, and set an appointment to come see it. I drove 45 minutes after work to view a vehicle that was advertised on their website, I had made an appointment with one of the salespeople to see that specific vehicle. When I arrived at the dealership the salesperson was not there and the truck was not there, when I walked into the dealership there were at least three employees in the office, all of whom sat on their cell phones and computers for a full 5 minutes before even acknowledging I was in the office. After finally talking to one of the employees it turns out the truck had been sold two weeks prior to me contacting them. They basically lied to get me to their dealership. What might they lie to you about?

El
Review №69

Axel did and awsome job. Very nice, reasonable. My grandson just took his first step into the real world. Glad it was here.

we
Review №70

I dont complain or review much, but just wow man. No issues Ive asked to be resolved or at least worked on has been addressed. Ive asked for help for multiple things. My tires blew out within 5 days of driving off the lot....( ill see what I can do they said). I was left with no lugnut key to change the tires to a spare at least and no way to change a tire. This is within less then a week. Im just amazed that I put 20,000 dollars down and this is the service I get. If i put 20,000$ down and recieve no help or anything for defects in the vehicle what are they going to do for you if something goes wrong? I work hard for my money and I would give back this vehicle today if they would let me. All they care about is the sale, not you. Shop somewhere else. Ive also notice on bad reviews for these guys that they cannot comment on legit complaints. They love to comment on the good stuff though. Sure sign of people who dont really care and once again, just want your money.

Ru
Review №71

Purchasing a used car can be a stressful experience. I had been milking the last few miles out of my old pickup truck for the last couple of years. The time came when I needed something newer with lower miles. After doing a lot of research and knowing what I wanted I found a couple of good options listed online by Beach Auto Brokers. I called to get more information and spoke to Jim. Jim probably fields a lot of calls from curious people who never buy anything. I cant even imagine dealing with that. I had a few questions and Jim was extremely courteous and patient. That evening after work I went to Beach Auto to take a closer look and meet Jim.I was impressed by the large number and variety of quality used vehicles on the lot. I interacted with Jim and several other members of the Beach Auto team. Everyone was professional and friendly. Armed with current data from the internet, I was well informed regarding the value of the vehicles I was looking at as well as the trade-in value of Old Betsy. For reference it is worth about as much as dinner at Ruths Chris Steakhouse. The experience was top notch. No pressure, no arm wresting, no up-selling and fair and honest pricing. I was prepared to get my own financing, but the rates quoted by these guys from a local lender at the same interest rate I had been quoted by my own bank. Closing the deal was as painless as it can be. Im a very satisfied customer.

Wi
Review №72

Went to Beach Auto Brokers looking for a truck and the salesman Axel helped me find a beautiful lifted GMC Sierra. Everybody was very friendly and easy to work with. They even included a warranty and scheduled repairs for the minor problems that I had found with my truck.

Ma
Review №73

Lance that Bearded Guy is awesome

Be
Review №74

Axel helped my family find the SUV we were looking for. The vehicle we initially wanted was not available but he was able to show us another option that fit our needs. We asked if several key items could be touched up and he bent over backwards to make it happen. He even picked me up from the airport on a Sunday-his day off. Its obvious why he is the #1 salesperson in the shop. Thank you Axel for a good experience and for your willingness to help with the details.

Br
Review №75

I worked with Axel Peterson and he is probably the best salesman at beach auto. He knows what he’s talking about and knows how to put you in the vehicle you are looking for 10/10 recommend working with him

br
Review №76

Highly recommend going somewhere else! Place is really shady. I’ve brought a lot of vehicles and this by far was my worst experience. The vehicles look nice to the eye but have hidden issues. Spent $20K on a Jeep Grand Cherokee just to have to put more money into it. When I purchased the vehicle I was told my vehicle would be ready that day because they had to get a new inspection and fix the thing I wanted fixed. That was a lie... Had to come back two days later to get the vehicle because they were closed for New Years. I came to pick up my vehicle with my girlfriend to head directly to ATL to pick up here things cause she had just moved down. They didn’t detail the vehicle there was grass still on the back seats. Due to being in a rush and having to get on the road for the long drive. I didn’t notice that they left me with literally no gas... Then... an hour into the drive the engine light came on...... Just here to try and save someone else the headache...

Da
Review №77

Bought my first truck from a dealership here.First off, Anthony was extremely helpful and definitely cares about his customer. He definitely works for the buyer.The dealership itself was friendly has helped me with any issues I’ve had off the lot. However, be persistent and straight up with them.

La
Review №78

Anthony Kruger is da go to guy💯💯💯

Ms
Review №79

Service was great they stayed after hours helping find a car

Br
Review №80

Evan was great!!! Thanks for the great deal on the truck!!!

Ty
Review №81

Worked with Axel to get my 2015 ram 1500. Absolutely great salesman. Worked with me for about a week to find the prefect truck for a amazing deal.Would recommend to anyone.

Do
Review №82

This company does not hold true to their word and it leaves me very upset to write this but they are the worst company Ive ever dealt with. Theyre very unprofessional and rude in various ways. I give them 1 star. 10/10 WOULD NOT RECOMEND.

Ta
Review №83

Went to look at a vehicle that was not on the lot when we arrived. Manager apologized and had one of his employees take us to where the vehicle was since we had driven over 30 mins. No pushing to sale which is definitely a plus.

Wi
Review №84

I bought a truck from Beach Auto Brokers in July. They said they had to inspect my truck and put new brake pads on it before I could take it off the lot. Three days ago I started experiencing strong, abnormal vibrations coming up through my steering column and there was an audible grinding/rubbing noise. I pulled over to inspect my front tires and found that both rims were scalding hot. I had it towed to the nearest garage and they told me the calipers had gone bad. How can they go bad, they were literally just inspected I thought. When I called Beach Auto Brokers they said the calipers were working fine at the time of their inspection and hid behind the fact they were not covered under warranty. Its not about the warranty its about the service. How can a mechanic not be able to tell a major component of the braking system is worn and at the end of its life? I hardly find it a coincidence that all of a sudden I have brake issues and the last to work on my brakes was Beach Auto Brokers. Do not buy a vehicle from here.

Ch
Review №85

Was not quite sure what to expect at a dealer so close to a military base, but was pleasantly surprised by the energy and attitude of our guy, Anthony Mortillaro.Great buying experience - recommend working with Anthony, and my son and I will be back again for the next car(s).Chris

ro
Review №86

!MEET WITH ANTHONY MORTILLARO!First off, I AM MILITARY and a first time buyer. Once dealerships find out either of these 2, a lot of them are so inclined to take advantage of you. After visiting several dealerships, this was a breath of fresh air. That being said, Beach was awesome. 100% of that can be attributed to Anthony, the “New Kid on the Block.” He is a super nice guy who wants the right fit for you. He’s one of those guys that will be on your side the whole time making sure you’re 1. Getting what YOU want/need. And 2. Getting it for the price YOU can afford. He’s a no BS, transparent dude that will work with and for you through the end. He’s very personable and relatable, making it real easy and comfortable to explore options and find the right vehicle. Not to go into too much detail but the man went to some crazy lengths to help negotiate the price on my vehicle. AND he even negotiated with his manager to add a couple hundred to my trade in. He was very thorough in explaining everything from financing to insurance to registration. If you’re going to Beach, talk to Anthony Mortillaro and him only. He WILL do right by you. I promise you’ll have the best experience possible.

Ja
Review №87

Traded in my truck for a car from beach and it had an unexpected mechanical issue and I wanted to return it they offered me a plethora of options from fixing the car to getting me into an entirely new car. In the end they bought me out of the car and let me keep my truck. I highly recommend going to beach auto they are very professional and will always go the extra mile to make a deal!

Ev
Review №88

Axel was the best help, he got me great deals. Really made me feel at home

Ja
Review №89

Cool hardworking people

ta
Review №90

Kruger was very helpful

Go
Review №91

If I could rate higher than 5 stars I would. The only place I will ever purchase a car from is this place and am going to recommend it to all my friends. Easy, hassle free, buying. Thanks for making an experience that’s typically stressful, a breeze!! Ask for Axel - you won’t be dissapointed.

Je
Review №92

If I could get this place negative Stars I would so on a Saturday I went to purchase a 2012 Dodge Challenger RT from them they told me to take the car and the banks will approve it on Monday so when I went back later on to take the vehicle I noticed that the radio did not work and the front bottom bumper was hanging off the car so I sent pictures and also told my salesperson about these issues my salesperson then told me that I will have to pay half to fix the radio that was not working when I first got the car which would have been like $300 so I was like no why would I pay $300 for radio that wasnt working when I first got the car so they try to feed me some BS and at the end of the day I end up replacing the radio myself with a $300 radio plus more for the double DIN kit then after that they told me that they will fix the bumper on my first oil change so long story short I was in the whole car for a month while they kept telling me that they had a deal done and I was good to go turn to find out there was never a deal I got approved for and the manager Marty refuse to give me my money back for the $300 radio that I put in a car and the double DIN kit because he said I put over 4,000 miles on the car while the time I had the car but they also told me that the deal was approved so why wouldnt I put as many miles on the car as I wanted to. And on top of this all my salesperson who worked with me first on the deal quit before the deal was even finished or attempted to be finished my credit was ran numerous of times during this process so Im out of about $425 and a car. I would never recommend this dealership to anybody stay away!!!!!!!!!

Pe
Review №93

TERRIBLE. Our jeep has spent a couple weeks in a shop and the initial problem still isnt fixed. At this point I am started to feel as though we were knowingly sold a faulty jeep.... We originally had a very good experience and wouldve given 5 stars (we even recommended the dealership to friends!), NOT anymore. As the problem continues, it has been harder and harder to get in contact with the head guy..hmmm...just save the hassle and go somewhere else.

Ch
Review №94

They sold me a truck with a brand new inspection sticker. Frame was almost rusted all the way through. Bent rim and sand in the tires. Dont buy older vehicles here unless youre going to put it on a lift and actually inspect it because these guys dont care if what your driving is dangerous. Just trying to rip you off. I got lucky and had a free frame replacement with Toyota but the more I work on it the more obvious things I find that should have been corrected in a state inspection. Long story short they will slap an inspection sticker on anything regardless of the safety of the vehicle and will not help you if it breaks. Do not buy from here.

ap
Review №95

Axel was awesome he really listened and was aware of exactly what I was looking for he got me the perfect payment on the truck I choose! Thanks so much Axel and Beach Auto Brokers I love my new Truck!!!

Ch
Review №96

Call before you drive is what they told me. I did!!! Was a waste of gas and time. They did however drag me around the lot showing me higher mileage and way higher price. $5,000 over kelly blue book average? No prices shown so they can play games with numbers. No Deal!!

Be
Review №97

Had an excellent experience here. Found a great vehicle that I am very happy with, Axle, our salesman was great to deal with. He went out of his was to make the deal happen. Very friendly and professional. Definitely a great place to go if youre in the market for a vehicle.

Ch
Review №98

Good deals, sweet wheels. Guy named axel helped me out and put me on the road no problem. He was knowledgeable and helpful thanks guys.

Ri
Review №99

When purchasing a new car everyone hopes the car they buy turns out to have no problems. When reading reviews I wanna hear from the people who’s car had problems and what the dealership did for them. Unfortunately in my case my check engine light came on and the engine had a miss on the drive home from the dealership. I Called as soon as they opened again and was told to bring it in to the mechanic and they would take care of it (these things do happen.) brought the truck in and was told It was corrosion on the battery...sounded funny, but I’m no mechanic so ok. The truck was driven back to me (they gave me a ride home because the truck took longer than expected) and it was a few days before I drove the truck again. First time I drove it the light came back on and the engine miss was still there. Had a friend plug his computer into the truck and the code was a cylinder two misfire. The problem with the truck was a spark plug and this dealership literally lied to me and couldn’t put the few dollars out for a freaking spark plug. I won’t put the salesman on blast, he’ll be leaving soon anyway, but I will never buy another car from these scammers again. I won’t tell you not to, but you should know my truck that we purchased a month ago is still listed for sale on their website.... and Facebook.... and car gurus. Also the Jeep I originally went to look at supposedly failed inspection for two or three things (according to my salesman) and while waiting for my truck to come back from the mechanic I heard another salesman give another customer two or three totally different reasons why the Jeep was listed as wholesale. Buy from these guys at your own risk, but I suggest running away....Update: they are now posting my truck on fb again to lure customers in. How are you gonna respond to my review saying you’ll take it off tour website, then not.... then repost it to fb?

Mi
Review №100

This place was smooth and easy. I test drove 3 vehicles and found a car that really suited my taste. Ask for Axle when you arrive he will help you with all of your car needs!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:3510 E Little Creek Rd, Norfolk, VA 23518, United States
  • Site:http://beachautobrokers.com/
  • Phone:+1 757-480-6500
Categories
  • Auto broker
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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