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AUTO EXPO
7912 Ardmore Rd, Norfolk, VA 23518, United States
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AUTO EXPO
Comments
Pa
Review №1

I saw a car available on their website and Paul & Eugene were very helpful throughout the process. I was able to test drive the vehicle & was very satisfied. I would recommend this place if you’re in the market for a good used car.

Qu
Review №2

My salesman Paul took very good care of me. He sold me my BMW 528i and was extremely friendly and professional. I have since recommended him to my friends at work!! 👍🏻

Ok
Review №3

Bought a Mazda 3 Sport from this place and I’m so happy! It drives great! Paul looked out with a great price and I couldn’t be more satisfied. It was clean and working wonderfully. If you need a car this is the place to go!!

Av
Review №4

Great Lot they were very transparent and easy to work with I bought a great Volkswagen from them they’re personable and honest.

Ky
Review №5

Saw a nice 2008 BMW 328i and I had to get it. Great price, great service, and professional. Definitely will be using them again in the future!

Si
Review №6

Great out of state experience I’m from Maryland and was really interested in finding a perfect 350z and auto expo had it so I travelled 4 hours out of impulse to take a look at the car and it was even better in person. There was a few minor obstacles we had to go through in order for me to purchase the car but Paul worked with me through the whole process. Overall great customer service and am glad I have purchased my first car with them.

Ha
Review №7

Bought a Mazda 6 Sport this weekend for a really good price. Ill put in a good word to friends and family in the future who are looking to buy a car. Definitely recommend!

St
Review №8

Bout a Acura RDX and I lOve they car they are very professional and Genuine ❤️

ei
Review №9

Great dealership! Very helpful and the process was quick. Got my car at a good price and the people were great!

sa
Review №10

I bought my very first car here and I’m 20! Paul helped me out through this entire process and gave me good advice for the future! I’m so excited to be driving my Subaru Outback to college (: Come here for a car!!

Ag
Review №11

Had an amazing first-time car purchase experience at Auto Expo. They answered all of my questions, took care of all the documentation and explained all the out-of-state registration process. The car was perfectly clean and they advised me on how to take care of the vehicle so it will last longer.Thank you for the non-stress experience!

Ju
Review №12

I bought a 2013 Subaru wrx from Paul and it was great service. I would recommend to anyone looking for a car

ry
Review №13

Pavel was extremely helpful and friendly. I never felt like I was being pressured into a purchase, and I walked away with a 2006 lexus rx 400 H in absolutely wonderful condition. Got my plates and everything through auto expo, and had a great experience.

se
Review №14

Bought Honda CR-V from guys. Very happy with everything. Thank you

Ir
Review №15

We bought Lexus ex from auto expo. Very happy with whole process.

Do
Review №16

Bought my Audi A4 from them. Great price, no nonsense. I definitely recommend auto expo.

Na
Review №17

Bought a 2008 Accord, excellent condition and excellent service, had a minor service issue come up after purchase and they took care of it immediately, no charge. Would reccomend to friends and family!

Mi
Review №18

Great experience purchasing a car from out of state, sight unseen. Not something I’ve ever done, nor something that I’d normally endeavor, but Auto Expo did a great job of answering my questions, honestly representing the car, and working through the sales and delivery processes.

Ch
Review №19

Great prices, great staff! I didn’t have great credit and I was able to leave the lot same day with a great car!

Za
Review №20

Very helpful through the whole purchasing process. A variety of clean, quality used vehicles at more than reasonable prices.

Ka
Review №21

Saw the vehicle on TrueCar, process was super simple and easy. And I adore my little yellow veloster!

Ir
Review №22

Just wanted to share my honest opinion of Auto Expo in Norfolk. I bought a car from them few days ago and very pleased! First of all, its seriously the LEAST pushy dealership you would ever find, period! I read their good reviews before I went.. but still didnt know what to expect (We went to many aggressive dealers in the past, and it was stressful because most of them were SO incredibly pushy!). But I was pleasantly surprised with Auto Expo! They are honest, friendly, laid back and totally no pressure! One of the owners, Eugene, is a nice and sincere person. He showed us the car, provided information, and let us decide whether we want it or not. (NO fishing for personal information upfront, like other dealers do, NO chasing customers and flooding emails/phones with demands to buy a car from them! None of that.) This is not a big dealership, but they have pretty good prices.. therefore theyre popular and dont have to force anybody into buying!I rarely write reviews, but I really felt this guys are honest and trustworthy, IF anything turns out wrong with my car within 30 days - I know they will help out.

N
Review №23

Had a good experience with Auto Expo. I found the best deal on my Honda CR-V. Ill definitely be back to you guys for my next car 🚗

Th
Review №24

Just bought a Mazdaspeed 3 from them. They are nice, they don’t try to scam you out of the car by making you get extended warranties. They sell the car for the same price listed. Very good people. My car was clean when i bought it and it runs very well. If you are in the military and are looking to buy a car, I recommend checking Auto Expo out. :)

ib
Review №25

Good selection of vehicles, affordable prices, pleasant reps. Excellent buying experience

Ri
Review №26

Process was quick and simple, got a good deal and a great car.

Ja
Review №27

My fiancé got her car from here & it was by far the best experience we have ever had at a car dealership before. They were extremely kind, helpful, and realistic. The owner even took time out of his day to put Her permanent tags on after the 30 day tags expired. Respectful and honest place to go for a Car and we were out of there in NO time.HIGHLY RECOMMEND

Ma
Review №28

Outstanding service!!! Will definitely buy again from this dealership!!

Wi
Review №29

I spent 10 years in the car business and I have to say Paul is one of the best salesman I have ever met! I would definitely recommend Auto Expo to everyone!! Great job Paul! Thank you.

Ma
Review №30

Purchased 2 BMWs from Auto Expo and I am totally satisfied. Paul was a great help. I would encourage anyone looking for a reliable used car to check out Auto Expo.

Ar
Review №31

I bought a 2011 Impreza WRX from them. When I first looked at it, it was leagues ahead of other similarly priced models around town. Rather than selling a car they pick up right away, they went through the whole car and took care of anything that might be wrong with it. I even got a warranty through them and didn’t need to use it on a decade old car.Great prices, and great inventory. I highly suggest them for anyone looking at enthusiast and entry level cars.

Wa
Review №32

They were very professional. They were not pushy at all. I truly selected the car of my choice. They just made the price affordable.

De
Review №33

An awesome small business; professional, honest, customer oriented. Do yourself a favor when in need of a vehicle and assist this local small business - no regrets. Dennis O

Ma
Review №34

Saw Infinity g37s online, called in to take a look. After a test drive, I wanted it. Didnt take long to do all the paperwork and some more well needed added information for the vehicle. After that was good to go, and the car was mine. Vehicle in prefect condition and great price. I recommend this place to other buyers, great place.

Al
Review №35

Paul was excellent! Very good customer service, friendly and helpful with different financial options. Very knowledgeable. He kept his word on timing and paperwork went fast, accurate and smooth. We got our hard plates quickly! Thank you Paul for everything.

Ad
Review №36

Came to this place with my wife looking for a Honda CR-V (they go fast around here). Paul helped us out; very gracious and easy to work with. He gave us a great deal on the car we were looking at. Runs like a dream!Will definitely return here if we’re looking for another car in the future.

Ro
Review №37

My wife purchased her Nissan Armada from there. Great customer service. Reasonable pricing on the vehicles. Had a slight issue with automatic liftgate, was told to bring it in. The mechanic Eugene took care of it right away. Liftgate is working just fine now.

Pa
Review №38

The assistance from Paul was awesome. He helped me get approved for a loan and the customer service was unmatched. Definitely would recommend!

sh
Review №39

I don’t ever make google reviews. This was by far the best experience I ever had when buying a car!- They were able to reasonably work with me to get the car I wanted.- GREAT conversation with Paul & Eugene while we waited and filled out paperwork. I could talk with them for hours!- SUPERB personalities and kind spirits- a successful small business with an easy going vibe to them, and excellent customer service.Recommend everyone you know to come here!These gentlemen really know how to run a business with their customers in mind! How a business should be!

Co
Review №40

Saw a Honda Civic online and came in to check it out here at Auto Expo. The service was awesome, price was great, couldn’t have asked for a better experience. I would definitely recommend coming here if you are looking to buy a car.

A’
Review №41

Paul was very informative and detailed when it came to the mechanics of the car and the specifications of the paper work. He was also punctual and made it his duty to work around your time. I got constant updates on the completion of my paperwork and even put my plates on for me (which was a plus). Paul and Auto expo is awesome and I would most definitely refer them to anybody. Maybe even in a few years down the line, I’d buy another car from them.

Jo
Review №42

My friend just moved to Norfolk and needed a ride to cruise around in. We had no idea wed be able to find a beautiful sports car with low mileage for under 10 grand. We were amazed by the service provided by Paul, best car salesman weve had the pleasure of working with. In and out driving home in 2 hours. Never thought it could happen. Well done to Auto Expo.

K.
Review №43

I’m am so very pleased with my beautiful, clean, low mileage Xterra! Paul worked very hard to get me into my dream vehicle which was no easy task due to my less than desirable credit. He went through several financing options on my behalf, even though they don’t personally do financing and found me the best possible solution in my situation. I can’t say enough just how pleased I am with my experience. Definitely check out these guys if you are shopping for a new vehicle.

Ad
Review №44

Excellent experience! Paul was extremely helpful and made the experience easy. Highly recommend checking out Auto Expo.

Yu
Review №45

I was searching for Mini Cooper for my daughter’s first car and I saw one at auto expo.They were so nice and we test drive it and purchased it.We are very satisfied with their service!Thank you so much for everything !

De
Review №46

Excellent customer service! We were very impressed with how the owners accommodated our car needs! Helpful discount and easy business transaction!Thanks guys!

Ka
Review №47

When i needed a car i was absolutely dreading it! I didnt have much as credit but AUTO EXPO helped me and my family 100% all the way through! They got us approved with a low interest rate and we were able to take the vehicle that same day!! We absolutely love the vehicle and it has extremely low miles on it! Im so grateful for them and all the hard work they did for us to make it happen! Thank you thank you thank you!!! For everything!

sk
Review №48

I looked for an F-150 and saw Auto Expo sell one. Employees are very concerned and confident. They got things done quickly and I got my dream car.Thank you very much.

Th
Review №49

I was looking for a Honda for about a week and half and I found the best deal here. Really no problems at all. Love it.

Ma
Review №50

Paul was fantastic. He helped us find the best financing options! He’s definitely down to help out those looking for cars. I highly recommend coming here if you don’t want to go to a big dealer.

Be
Review №51

Found this place on autotrador I think. Was so happy to find EXACTLY what I was looking for. Auto Expo was super kind and patient with me. Even after I purchased the car they were still super helpful with any questions I had. Literally no complains so glad I found this place.

Be
Review №52

I love the Toyota Tacoma that I bought here. Very friendly and nice to work with, they made the buying process very smooth and stress-free. They also gave me a tool box for the bed of the truck for free.

co
Review №53

My first major car purchase was made painless by working with Auto Expo VA in Norfolk! Every vehicle they had on the lot was very reasonably priced and without having the overwhelming selection of most dealerships, the sales department had a great deal of knowledge for each of their cars. The staff also was incredibly pleasant to deal with and wasted no time helping me with any concerns. The best part was their limited warranty they offered on most of their cars without extra cost. Great way to instill even more faith in their vehicles. Many thanks to them for everything.

Jo
Review №54

Mr. PaulThe man of the hour, a gentleman and a scholar. Paul will go above and beyond to help anyone in need of a vehicle. Great customer service and outstanding quality of vehicles. I would recommend over any personnel to do business with.Keep up the good work and thanks for great deal.

Au
Review №55

Had the best experience with my first car purchase venture when I met Mr. Eugene at his dealership. He was very nice and very friendly with out being pushy or overly eager to sell me something I don t need. He explained to me the way some cars would fit and not fit my criteria and I chose a late model sedan with low miles and way below book value or any Craigs list ads. I am very satisfied to have met such a nice person and am very happy with my vehicle purchase. I highly recommend this dealership to any of my friends and will be back for my next purchase.

St
Review №56

Great customer service and very well priced. Very helpful with the entire process and will shoot everything to you straight. I would definitely buy from again!

ke
Review №57

Paul is the man, awesome service.

Ro
Review №58

Good place to buy. Just purchased 04 F150 from guys. Very pleased. Clean truck with very low miles for this year. Thanks a lot. Will recommend you to all my friends!

Br
Review №59

My husband purchased me a Mercedes for my birthday from Auto Expo and I was so impressed and excited about my new car! My car was so clean and we got it for an awesome price! Customer service was great and Paul was so friendly. I would definitely recommend Auto Expo to anyone searching for a vehicle!!!

Ge
Review №60

I had a great experience at Auto Expo. Mr. Paul assisted me in my purchase and he provided excellent customer service and, made my car buying experience easy and stress free. Thanks for the OUTSTANDING experience and service. I would recommend Auto Expo 100%

Tr
Review №61

Gave me a fast x5 bmw in less then a day and help me with making payments low low 🙌🏽🙌🏽🙌🏽

Ch
Review №62

I bought a Honda Civic Si from them and it was a great experience. The car is great and I wasnt pressured to buy anything which is a lot less stressful than most car buying experiences. Very friendly people and would recommend them to anyone looking for a nice car.

Sk
Review №63

Highly recommend these guys. Paul made it fun in simple getting exactly what I wanted. No preasure environment which goes a long way especially in the Norfolk area. Id give them more than 5 stars if I could. Thanks again Paul!

Fu
Review №64

This was a great experience! Eugene was a very down to earth person. He is very easy to talk to and is not by any means a pushy character. From my gathering of him, your decisions are just that and hes not going to sway you. If you want to buy it, great, if you dont, hopefully you can find what you want at the next place. I will say the place looks extremely sketchy at first, but the people I encountered really changed my mind about the place. I highly recommend Auto Expo for your car buying experience!!

ty
Review №65

They will work with you on getting a great car. I got a great deal and help with a nice warranty thats very affordable. Go see Paul there, hes a nice guy.

Ja
Review №66

Best service used car dealership Ive ever bought from. They fixed a few things and went the extra mile to ensure I was satisfied. We checked out many used cars in the area with many dealerships, the cars here were by far the best price and were in excellent condition as well.

Do
Review №67

Paul made available a rare late model BMW I didnt even know I was looking for, on Facebook Market Place. That post lead me to his website where I found more information than Ive ever seen available from a dealer. He must have spent all morning taking and uploading pictures and all afternoon uploading every piece of information available for this vehicle. Solid.I was in New York on a 3 week business trip and at the price he listed I was concerned the vehicle would be sold before I returned to Virginia. I asked Paul if he would show the vehicle to my business partner, and I asked my daddy if hed make it happen on my end. Being I owe both of those boys some considerable coin, and this ride was nicer than both of theirs, I figured it was going to be an uphill battle. They got together with Paul, looked over the car, and to my surprise, they couldnt find anything wrong other than the front passenger side tire needing a 5 psi shot of compressed air. The car was that nice. Turns out they just wanted to borrow it, which they have done a cumulative 7 times since September. I dont know, what am I going to do? Anyways, I then asked Paul for his advice on financing. After a few questions he suggested using one of my credit unions rather than his in house financing and he was right! Baam, pre-approved.I sent good faith funds to let him know I was committed and when I returned to Virginia we filled out the appropriate paperwork. An hour later and I began my new relationship with this sweat crossover yall dont even know. Paul later disclosed putting 500 miles on this BMW before he listed it, which is exactly what Id have done, and exactly what I wanted to hear. He knew the car. Honestly I think he loves all his cars and so much hes sad when he sells them, especially for considerably less than what youd find for sale by owner which is important to me because I like prefer buying from a professional.Auto Expo is an owner operated small business with an eye for the kind and variety of quality cars and trucks I like to buy. We, Paul and I, mutually agreed our transaction was extremely very fair, which is the best possible outcome, because at the end of the day, were neighbors and these are just cars. We both felt good about it. All Im saying, if Auto Expo has what you want, you want to get what theyve got. It would be fiscally irresponsible not to at least take a look, youll like what you see.

Dy
Review №68

Thanks guys, Excellent service! Love my new Subaru!

Ja
Review №69

Paul was great, saw a car that I liked online, came in and he didnt try to up sell me in any way and even pointed me in the right direction for financing. Was a great experience and will definitely not forget about them! Love the Passat Paul, thanks!

An
Review №70

Good place, good service. Thank you guys, very happy with my Lexus!

G
Review №71

WAS interested in a vehicle from there, but they talked me out of buying from there because they didnt like my trade in...oh well business taken elsewhere..thanks for nothing...but with the negative equity got in a new vehicle from a real dealership..but thank you for trying to put my business out there...guess next step will be BBB...have a wonderful day!

da
Review №72

Found an awesome car. Service was above and beyond. Gave an excellent price and delivered a super awesome car for my family. -dan

Ma
Review №73

Personable, great price, very easy to work with, and straight forward. Great buying experience.

Ch
Review №74

I made my second car purchase here at Auto Expo, and it was a smooth and easy transaction! Eugene and Paul are profesional and hardworking, they worked with me and I was able to purchase a Nissan 350z for a competitive price. These people keep in touch with you even months after the purchase to check up on you and the vehicle. I highly recommend anyone who is in the area and looking to buy a car to come and check the dealership out, you will not be disappointed.

Ma
Review №75

Auto Expo is an excellent place to purchase a vehicle! Paul was patient, professional, and caring. Will recommend to others!

Mi
Review №76

If I could give Auto Expo 10 stars I would!!! Eugene and Paul have the best cars on the lot and think they are fair men withe fair prices. They gave me the best service ever. My car, my deal and my service f

Pa
Review №77

Good prices, low pressure sales environment. Very happy with my purchase. Car looks and drives great and the guys at Auto Expo were very responsive and low pressure.

A.
Review №78

My third time buying a car here in the last 15 years. No regrets. Thank you.

El
Review №79

I bought 09 Honda Civic from Paul. Very good deal and vere clean nice car. Happy with service and vehicle. Thank you !

An
Review №80

Great place, great people!

Cu
Review №81

Paul was very courteous and polite. I purchased a fantastic vehicle at a great price! Im very pleased.

Du
Review №82

Looking for a used car and seen a car too good to be true. Drove down there looked at it, and it was exactly what I had seen. Was able to negotiate on vehicle. Came back next day and bought it. Couldnt be happier. Fast friendly and no pressure sale.

Em
Review №83

Great experience. I live in MD so we drove 3.5 hrs to get the car. They waited for us after hours since we were coming out of state. They were friendly and welcoming and gave great customer service.

yu
Review №84

Very nice people and honest... cars are great and Im in love with mine! Definitely recommend!

Ca
Review №85

I did not expect such class and honesty from a small dealership such as this. I brought my car home same day and they handled registration and plates within a week. Would recommend.v

Sa
Review №86

Great service buying my Toyota Siena from this dealer. Paul made it easy and smooth from start to finish.

Ye
Review №87

Very happy with my new Lexus. Good customer service. Thank you Eugene.

Mr
Review №88

I purchased a Lexus rx350 from here and it was the PERFECT car buying experience. Every step of the process was made clear and concise, no pressure and most of all a GREAT vehicle at a GREAT price.

Ch
Review №89

Excellent customer service. Nice selection in vehicles. They are very honest. Thanks guys.

Co
Review №90

Just bought a 2001 jeep wrangler everything was as advertised. Great buy and great experience defiantly would recommend to all my friends.

Lu
Review №91

Saw the car online. Drove great. Great expererience.

Ro
Review №92

Great service! I love my car I bought from them!

Be
Review №93

Paul and Eugene are AWSOME!They provided excellent customer service anda vehicle in MINT CONDITION. PLEASE goTo them for your vehicle needs

Ra
Review №94

Auto expo is a great place to purchase a car and excellent customer service, I highly recommended

Da
Review №95

They are really nice people. Their prices are lower than most other dealers and they left me with a great car buying experience.

C
Review №96

Awesome customer service, will definitely keep doing business with this dealer. I contacted them came to see the vehicle, test drove it and bought it!

Je
Review №97

Dealing with Auto Expo has just been one big BALL OF STRESS!!!!! I bought a used 2010 Subaru Impreza 2.5i premium hatchback at the end of 4/2018. As soon as I drove it off the lot it threw lights (check engine, traction & cruise control). Paul took it back and diagnosed it, said there were no issues to be found. He also drove it around for 100 miles and said the lights werent coming back on. Paul and I worked out a GWC Warranty 3 year agreement (Auto Expo paid for $580 of it, I paid for $730 of it).Then the REAL issues began. This past August I noticed that my oil stayed low, despite my keeping up with having the oil changed. I had it checked out and an auto technician said the drivers side engine/cylinder head was leaking oil into exhaust system. He recommended that the driver’s side cylinder head be removed to further determine internal issue. He also said that the best outcome was to REPLACE THE ENGINE. When I told Paul about it, his response was only to call GWC Warranty about it. Wow, he pretty much just said,Im not dealing with this.I got a second opinion from the Subaru Dealership. They said it was a valve guide seal leakage issue. GWC Warranty wont cover it. My engine blew from the excessive oil consumption about 2 weeks ago. Oh, and it keeps throwing those same lights on top of it all, to add insult to injury. DONT TRUST AUTO EXPO!!!!!!

Ma
Review №98

Thank you, guys! Very pleased with my new car!

Ni
Review №99

Great selection of luxury and affordable vehicles, great service.

sa
Review №100

Thank you guys. Veri friendly and knowledgeable stuff. Very pleased. Thank you, Paul.

Information
28 Photos
100 Comments
4.9 Rating
  • Address:7912 Ardmore Rd, Norfolk, VA 23518, United States
  • Site:http://autoexpova.com/
  • Phone:+1 757-828-7131
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
Working hours
  • Monday:12–4PM
  • Tuesday:Closed
  • Wednesday:12–7PM
  • Thursday:12–7PM
  • Friday:4–7PM
  • Saturday:12–7PM
  • Sunday:12–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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