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Bay Area Collision
2704 Cromwell Rd, Norfolk, VA 23509, United States
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Bay Area Collision
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Do
Review №1

Hello All,First off, John(The Owner) is an outrageously friendly and energetic guy. He made sure to deliver the utmost level of customer service while delivering finished the product in a timely manner. The staff is very focused, skilled and hard working. When I came in for checkups they showed me around and also displayed excellent customer service. The level of craftsmanship and attention to detail that went into this repair is pretty insane, even mirroring or surpassing the quality expected on a showroom floor. Im normally very hard to please when it comes jobs like this, but I am completely satisfied with the job. And the best part is, the prices are very affordable and he is willing to work with you. 10/10. Oh, and the shop is military friendly.

Du
Review №2

Awesome and superior job on my truck. Would highly recommend using this shop. I swear this shop took care of my truck like it was his very own. Great communication and rapid reply back. Great work!!! If your looking for a guy who takes pride of his work, then this is the place. Thumbs up.

Sa
Review №3

I brought my BMW to Bay Area Collision on Monday and was able to pick it up on today(Wednesday) I was highly Impressed with the level of professionalism. John took the time to explain every detail of my repair. I was all smiles when I saw my car!! Extremely satisfied! Quick turn around time, good pricing and EXCELLENT WORK!

Mi
Review №4

John is the man, you would have never thought the car had been damaged previously after they took care of it. Great quality work, great turnaround time, and really great price. Definitely recommend.

Wi
Review №5

The owner gave me an excellent estimate. Unfortunately I didnt use their services as I sold the car before work can be done. The person buying the car scene the estimate in thought it was more than fair is well. The owner was nice enough to let me keep my car on his lot for 3 days without any charge.This place is won my business anytime I need their services in the future. Awesome communication and very easy to work with. I highly recommend this place.

la
Review №6

Tough but fair, the man did an amazing job on my car.

Lo
Review №7

Mr. John Hendricks the owner had my vehicle since June 12th 2018 he call me back in August the 25th to say that my vehicle is not ready. He had my vehicle over 2 1/2 months to do a paint job. Which he had promised every time I call he said its going to be ready in the next two weeks and it never was. His excuse was while he was taking his time to paint it because I was not there . I was overseas.That is not an excuse I made arrangements in the beginning where he met my two closest friends husband & wife that they were going to be picking up the vehicle paying the balance for me and inspect the vehicle on my behalf. That was the arrangement. One month went by my friends went there to look at the vehicle. He hadvnt even started the paint job yet He just gave excuses on top of excuses. I had another friend to check up on the truck. No work in progress again. That was2nd monthHe is not professional to them . He gave too many excuses why he had not stated on it for no reason. I believe he takes on too many jobs for his shop. I paid half of down payment I have no issues of paying the balance. All I wanted was my vehicle.When he finally finish it . He called to say it was ready. I asked him 8g my friends could pick it up on Monday because they were out of townHe said he would had to charge me a storage fee. Are you kidding me.. You had the truck over 2 months and want to charge me a store feeI would not recommend you take your car to his shop !!!!!!!! No professionalism from him at all. His service skills needs to be worked on it does not take two and a half months to paint paint a truck with no major body work done. HORRIBLE!!!! HORRIBLE!!!!

Di
Review №8

My car was hit by a distracted driver. Took it to John & his son & couldnt stop smiling when I got it back. They are extremely knowledgeable about their craft. I highly recommend them!!!!!!!GreatfulMr. Parker

Ri
Review №9

To sum it up Quality work at a great price. I took my Acura TL to these guys after getting into a front end collision. The insurance company wrote it off saying it was beyond fixing. I choose the buy back option and figured I will give it a shot. Bay Area Collision had it looking new again. Flowless paint job. They took a little longer than expected to fix but you cant rush quality work.

AN
Review №10

Excellent work

no
Review №11

They do an amazing job.. excellent work..

Ma
Review №12

Great local business.

Ma
Review №13

Excellent work!

Bo
Review №14

Excellent work

Ma
Review №15

Excellent work

Information
15 Photos
15 Comments
4.5 Rating
  • Address:2704 Cromwell Rd, Norfolk, VA 23509, United States
  • Phone:+1 757-737-8454
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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