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East Coast Appliance
400 N Military Hwy, Norfolk, VA 23502, United States
Comments
Ka
Review №1

Timothy, Craig and Kenny were outstanding! They were efficient and friendly and made the process of getting our new washing machine super easy! I would definitely recommend their service.

Em
Review №2

Timothy Harrigan, Kenny, Zarius delivered the long awaited fridge and were quick, courteous, and professional. Making sure everything fit and worked perfectly. I worked with Marcus Richardson in store and he came through after a long wait for a fridge during covid which was perfect for the small, specifically sized space we needed!

Ja
Review №3

Timothy Harrigan, Kenny Ortiz & Craig Coles were fast, efficient and professional with our in-home install of our new stove, refrigerator and washer/dryer stack. They took the time to go over each item and all of the functions. They were like walking user manuals when it came to everything. Great work!!!

Br
Review №4

Timothy Harriman, Corey Allen, and Ben Morgan did a great job at delivery today. Great service!

Ma
Review №5

Timothy Harrigan, Cory Allen and Eric White, were extremely professional, knowledgeable and thorough with my install, thanks guys

Je
Review №6

Timothy Harriman and Joe Brown were very professional and informative about my new appliances. They were prompt and quick. I would recommend East Coast appliances if you are looking to replace or buy new appliances!

Sh
Review №7

Timothy Harrigan, Kenny Ortiz, Craig Coles We got our Sunday delivery and are very pleased with the professionalism and kindness of these three men. Everything arrived in great condition, and they went above and beyond for us. They started the first wash and dry as manufacturers recommended and cleaned up well. Great team and also took the time to level our fridge perfectly and install both fridge and washer dryer. Thank you Gentlemen!

Ch
Review №8

Timothy, Harrigan, Kenny Ortiz, and Craig Coles did a wonderful job assisting my mother with her new washer and dryer! Thank you all so much for your hard and dedicated work. The team was very personable. You all are definitely an asset to East Coast Appliance!

Mi
Review №9

Gentlemen were right on time. Very polite. All the men Darius, Contrel and Eric provided great service. They explained everything in detail. I will definitely be using this company again for all of our needs.

da
Review №10

Timothy Harrigan, Joe Brown and Isaiah Brown. Thank you East coast appliance for delivering my GE Profile fridge today!! One of kind customer service!! I mean these men are extremely professional!! Fast and knowledgeable! Explained all features!! I highly recommend East coast appliance

Te
Review №11

Timothy Harriman and Kenny Ortiz delivered our washer/dryer and range today. Both gentlemen very kind and courteous with the most professional manner. They explained first time usages of my appliances as far as I can see everything was hooked up correctly I do recommend these two gentlemen for my next delivery from East Coast appliance

Vo
Review №12

My family needed a fridge and east coast appliance came through. It was delivered by Timothy and Eric, who was very professional, they called giving me a heads up on any delivery updates. Installed with ease, tested water line and gave clear instructions on use of features on fridge. I definitely recommend if you are looking for new or gently dent/scratched appliances!

Sa
Review №13

Timothy Harrigan, Ivan and Daniel did an amazing job with the install. I was really happy with them going above and beyond to make sure I was super happy before they left. I highly recommend East Coast Appliance to anyone in the area! Thank you so much guys!!

bo
Review №14

Timothy Harrigan, Cory Allen and Eric White were on time, efficient, professional and did a great job - were very informative

Su
Review №15

Timothy Harrigan, Kenny Ortiz and Craig ColesThese guys did an excellent job delivering our refrigerator! They carefully moved it though our home and provided the finishing touches with attention to detail! Thanks East Coast Appliance for hiring outstanding employees!

Jo
Review №16

Timothy Harrigan and Kenny Ortiz did an amazing job delivering and installing my new appliances. They were so kind and extremely polite!! The BEST crew I have ever had!!

Mi
Review №17

Timothy Harrigan and Aaron communicated they’re arrival and was very prompt. They were professional and courteous. They gave me a run down of my new washer and dryer and helped clear out debris on the first cycle. I would definitely recommend East Coast Appliance and their delivery team.

Hu
Review №18

Timothy and Ben is amazing and very professional. Thank you so much !!

Al
Review №19

Timothy Harrigan, Von and Rodney did a super fast great job! Explained everything to me ! Great job

Br
Review №20

Timothy Harrigan & Kenny Ortiz did a great job and were very friendly.

Sc
Review №21

Timothy Harrigan, Cory and Carlos were great. Arrived when scheduled, hooked up washer quickly and removed the old one in minutes. Showed me how to use it. Highly recommended.

Ba
Review №22

Timothy Harrigan, Ben and ZariusDelivery and installation completed. We are satisfied. Thank you.

Am
Review №23

Timothy Harrigan and Kenny Ortiz and Craig Coles came and brought my new washer and took my old one away. Their customer service was outstanding! They explained everything perfectly and it was a wonderful experience! Highly recommend!!

Ev
Review №24

Timothy Harrigan and Joe Brown did an amazing job delivering my refrigerator. They both were courteous and polite. They took the time to explain every feature and made sure the water was running through. Thank you guys!!

Ch
Review №25

Timothy Harrigan, Joe Brown and Isaiah Brown excellent customer service, fast, and easy install. And early arrival! I highly recommend East coast appliance ad these awesome professionals men! Courtesy calls! Amazing

C.
Review №26

Our salesman was efficient and made the selection and purchasing of our refrigerator very easy. Timothy, Cory and Ben delivered the refrigerator and installed quickly and efficiently and explained the features. We would purchase from East Coast Appliance again.

DA
Review №27

I would like to thank Timothy Harrigan and Cory Allen for bringing and setting my washer and dryer up. They were very polite and did a great job. Thanks again guys😀

Me
Review №28

Timothy H., Kenny O., Craig C. were EXCELLENT with the delivery! They were courteous, polite, and efficient. Great job!

JA
Review №29

Timothy Harrigan and Contrell were awesome. Did a great job getting out old washer dryer set and putting in a shiny new set. Thanks a million!!

Pa
Review №30

Timothy Harrigan, Kenny Ortiz and Zaruis Bohler was very knowledgeable delivering our GE Fridge today in Poquoson, Va. They were very professional and productive. Awesome customer service skills! Highly appreciated and recommended! Thank you John M Wyne for helping us

Je
Review №31

Timothy Harrigan and Kenny were amazingly perfect job delivering my washer and dryer!! Extremely professional! And their customer service are one of a kind! Their were also very polite as well and knowledgeable! Will highly recommend East Coast

Al
Review №32

Timothy Harrigan and Darius did a great job delivering and installing our new refrigerator. They were fast, but careful, and very friendly. Thanks guys!

Se
Review №33

Timothy, joe, and TJ- awesome job! Very professional and efficient! I would request this team of professionals personally again.Sean K

Br
Review №34

Timothy Harrigan and Aaron were the most professional delivery men I’ve ever had! Because of their professionalism you have a customer for life!

Ro
Review №35

Timothy Harrigan and Joe Brown and Isaiah did a excellent job on delivery and very pleasant fellows! I highly recommend east coast appliance! Been a customer for 5 long years! Thank you for the professionalism!!!

J.
Review №36

Marcus Richardson was absolutely the best sales consultant I have ever had the pleasure of purchasing a household (refrigerator) item. He was very understanding of my need and took the time to research his inventory, provide suggestions, and none the less provided excellent customer service with a pleasant demeanor and smile. I’m pleased with my purchase from East Coast appliance in Norfolk and will be a return customer for another appliance whenever needed. Thanks Marcus! Great Job!

Ca
Review №37

Timothy Harrigan, Craig Coles and Eric White delivered our Samsung refrigerator this morning and we couldn’t have had a better experience. They moved our old fridge into the garage and installed our new fridge including all the parts. They were incredibly nice and professional, I would highly recommend all three employees.

Lo
Review №38

Timothy Harrigan, Kenny Ortiz and Craig Coles came to deliver our fridge. They were very professional, prompt, and took time to explain the setup and features of the fridge. I was very impressed with their work!

Li
Review №39

Timothy Harrigan, Ben Jennings, Craig Kohls were a great install team! Way to go East Coast Appliances!

Ch
Review №40

Timothy Harrigan & Zarius were fantastic, and very professional. The installation was quick & smooth. They had everything functioning perfectly in under 15 minutes.

Br
Review №41

Timothy Harrigan and Tj did an amazing job. They were very friendly and professional. Installation was fast and they were careful of the new house. Thank you!

An
Review №42

Timothy Harrigan, Cory and Eric were amazing,! Very professional and courteous. Wow, I wish every experience was like this!! These guys deserve a raise for sure!!

Jo
Review №43

Timothy, Kenny, and Craig did a great job delivering my appliances today. Very friendly and knowledgeable. Took their time and did a professional installation. So far so good!

Bo
Review №44

Timothy Harrigan, Ben and Carlos did an amazing job, they were prompt, friendly and worked quickly and efficiently. Based on my experiences with East Coast Appliances from sales to install i would definitely purchase more products in the future.

So
Review №45

Timothy Harrigan, TJ very helpful, fast, and thorough. Great relocating refrigerator and installing new one.

Ar
Review №46

Timothy Harrigan, Kenny Ortiz and Craig Coles were excellent. Very professional and curteous. The had the right equipment to move the old stove out and the new stove in. It took no time at all. I would recommend them for an increase in pay and trading other delivery personnel

Mi
Review №47

Timothy HarriganJoeEric,Were courteous and well mannered. They arrived early and removed the old fridge and installed the new one in a timely manner.

Ro
Review №48

Timothy Harrigan, Zarius Bohler arrived right on time as they said they would. Very professional, Timothy did a marvelous job explaining how to use our Range and Fridge. I highly recommend these gentleman. Thank you so much east coast appliance. You have a lifetime customer..

Ca
Review №49

Stayed in contact and updated delivery status. Delivery guys were very polite and courteous. Made sure stove was working and installed properly before leaving. Thank you Timothy Harrigan and Zarius Bohler for great delivery service!

Lo
Review №50

Timothy Harrigan and Aaron did a fantastic job delivering my new refrigerator. They were prompt and efficient!

Ty
Review №51

Timothy Harrigan, Kenny and Craig did a awesome job ! Top notch customer service

So
Review №52

Timothy Harrigan, Kenny and Craig awesome professional job

Br
Review №53

Timothy Harrigan and Joe Brown best delivery guys in business! Professional and friendly! Highly recommend East coast appliance!!

Wa
Review №54

Thank you to Timothy Harrigan and Zarius Bohler for all of your assistance and professionalism today with the installation of my new washer and dryer. Highly recommended.

Ni
Review №55

Timothy Harrigan and Aaron were awesome prompt and beyond helpful with the delivery and installation of my new dryer! Every step of the the process was great from the first time I walked into the show room! I absolutely reccomend east coast appliance of norfolk to anyone looking for any new household appliance!

Jo
Review №56

Thank you Timothy Harriman, Eric White and Craig Cole for the timely and professional delivery of my friends washer and dryer. Thanks again guys.

Ro
Review №57

Timothy, Kenny and Craig provided great professional service In delivering our appliances today. They took great care in bringing them into the house and even provided some extra cardboard to set them down on.Great attitude, great service!!!

Sh
Review №58

Thank you so much Timothy Harrigan and Darius you did an excellent job installing my washer & dryer. You guys are awesome!

Ja
Review №59

Awesome friendly professional fast expert delivery team!! Top notch customer service!! Expert salesmen!! Freshly new appliances and official deals on gently scratch and dents appliances as well!! I highly recommend East coast appliance for your family household needs!!! Also, make sure that you purchase your stainless steel cleaners for your appliances... Speak to your salesman about your cleaning products for your new appliances!!

Di
Review №60

Timothy Harrigan, Kenny Ortiz and Craigwere the greatest. Professional and courteous. Effective and efficient. They handled the situation with the door size quickly. Appreciate their help.

Ch
Review №61

Timothy Harrigan, Kenny Ortiz and Kenny Coles. On time and very professional. They were all extremely mindful of cleanliness and preventing damage during installation. They we quick and explained every aspaect of operation. THANK YOU GUYS!

Ti
Review №62

Timothy Harrigan, Corey, and Carlos did a great job of delivering my appliances!!

Ma
Review №63

Timothy Harrigan and Darius Mcglone were bothquick and efficient and provided great customer service!

St
Review №64

Timothy Harrigan and Ben Morgan were quick, efficient and very friendly!

Ke
Review №65

Timothy Harrigan and TJ did an excellent job taking out the old fridge and installing the new fridge, great guys, wry informative about product

Sh
Review №66

Timothy Harrigan, Craig Coles and Eric Wright did a great job!! They were very friendly and courteous. They made sure everything was connected correctly and took time to make sure they were working!! Excellent customer service!!!

Br
Review №67

Timothy Harrigan, Zaruis and Isaiah courteous and quick delivery. Very professional, thank you.

Sa
Review №68

Timothy Harrigan and TJ did an awesome job bringing in our new stove.

Su
Review №69

Timothy Harrigan, Ivan and Eric Fabulous service !Fast and extremely polite. I highly recommend Eastcoast appliance

Jo
Review №70

Timothy Harrigan and Joe Brown from East Coast Appliance were very polite and wasted no time installing our LG Washtower. They did the installation quickly, but properly. They took prwcautionary measures to make sure my home was not damaged in any way. They were in and out of my home in about 20 minutes!

Al
Review №71

Timothy, Kenny, and Craig made a quick and clean job of not only hauling away my old washer, but installing the new set! They were super friendly and had great communication with courtesy calls and explaining the new systems. Just for the amazing customer service alone, I would definitely recommend East Coast Appliance!

De
Review №72

Best experience with Timothy Harrigan and Benjamin Morgan . Install was wonderful.

Te
Review №73

Timothy Harrigan, Kenny Ortiz and Craig Coles were a great team and did an excellent job.

Tw
Review №74

Timothy Harrigan and Kenny Ortiz were just fantastic!! Delivered in hot horrible rain. Very conscientious of property, walls, doors like I’ve never seen. Expert, experienced, efficient installation. Very courteous, best team I’ve had deliver and install any appliance. Also the same service removing the old refrigerator. Tight spaces and they moved appliances like magicians!!

Ju
Review №75

Timothy Harrigan, Joe and Eric delivered my washer dryer unit today.My delivery was verified the night before by an email, and I confirmed delivery.I was given a 3 hour window by email delivery morning. The installers called when they were on their way.Great delivery. Polite and careful and made sure to run a beginning wash to clean the units.Highly recommended.

Ni
Review №76

Got a new side by side fridge from East Coast. Timothy Harrigan, Kenny Ortiz & Craig were great! So nice and friendly! They explained everything they were going to be doing as well as how to use our new fridge. Great customer service and installation! We couldnt be happier with the service we recieved & would highly recommend these guys for anyones installation! Thank you Timothy, Kenny & Craig!

Ca
Review №77

Timothy Harrigan, Kenny, & Craig delivered my kitchen appliances and did such an amazing job. No dents, no smashes, and didn’t mark any furniture or walls up! They moved swiftly and with ease. Had great customer service skills and displayed outstanding teamwork. These three gentlemen make the companies name stand out with grace! It was a pleasure doing business with them! Thank you gentlemen!

Me
Review №78

Timothy Harrigan and Ben and Carlos did an excellent job and the install was quick.

Sk
Review №79

We’ve purchased from here before and will continue to come back because of the excellent service that is always received! Brian at the military highway location went above and beyond for us! We came in minutes before they closed in desperate need of a dishwasher and he did everything he could to ensure that we left with what we needed! Thank you Brian for all of your help and patience we cannot thank you enough!!

Da
Review №80

Timothy Harrigan, and Zarius excellent service and friendly.

Ty
Review №81

Great service from Timothy and Corey with a quick install of the washer and dryer. Would book again!

Ly
Review №82

Timothy Harrigan & Ben Jennings worked hard on bringing in and installing my new LG refrigerator. They were polite and professional. Judy l

Ro
Review №83

Timothy Harrigan, Ivan and Daniel did a awesome fast delivery on the second floor of my home today.. Very quick and easy install. Expert delivery! Top notch customer service! Extremely professional men! Also would like to thank my salesperson Robert W. MeeKins as well for assisting me. Thank you so much east coast appliance

ST
Review №84

My recent experience on Saturday, October 2,2021 with East Coast Appliance Rep, Matthew was phenomenal!! He was informative and very professional throughout the purchase of our GE Clothes Washer. ECA scheduled the delivery in a timely manner and kept me informed every step of the way for my planning purposes. The New Washer Delivery and the Old Washer Removal was well managed and handled with care by Timothy Harriman, Rodney and Von. They did a superb job in every facet of this process!! This has been a Five Star-Top Notch experience!!!

Da
Review №85

Timothy Harrigan and TJ did a great job!

mi
Review №86

Timothy Harrigan and Aaron were quick and efficient with the delivery process and exemplified great customer service.

Ca
Review №87

Timothy Harrigan, Kenny Ortiz, and Ian Moore are very professional. These gentlemen came to my home, removed the old appliances, stored them in the garage, and installed my new items efficiently and expertly. Very affable demeanor and exhibited a command of their areas. Also, Jodi Heine was an excellent salesperson. I HIGHLY recommend East Coast Appliance for all your installation needs.

De
Review №88

Quick, easy, painless. Byron tanner was super helpful.

Br
Review №89

Timothy Harriman, Joe Brown and Isaiah BrownThank you for fast and careful placement of refrigerator

Je
Review №90

Timothy Harrigan, Kenny and Daniel was very quick and professional todayGreat customer service! Thank you

Di
Review №91

Timothy Harrigan and Kenny Ortiz did an excellent job installing my brand new samsung washer and dryer

Va
Review №92

Timothy Harrigan and Joe Brown delivered my washer and dryer. They were very professional. Thank you!

Co
Review №93

Timothy HarrimanCraigEricOutstanding! Courteous! On time!

Ja
Review №94

Timothy Harrigan, Ben and Carlos were very polite and professional today when they delivered and set up our washer and dryer. They arrived promptly at the time they said. Based on their service I would definitely use East Coast Appliances again.

Co
Review №95

Timothy Harrigan & Darius were very helpful and friendly. Delivery and setup couldn’t have gone better.

JA
Review №96

Our delivery crew: Timothy Harrigan, Cory and Carlos, called to let us know when to expect them; they arrived on time, unpacked, setup and provided user guidance for the new washer and dryer. They were courteous and professional. Thank you all for getting us back up and running quickly! East Coast Appliance delivered where the big box store could not...and they were professional all the way through the process.

Du
Review №97

We received our new LG refrigerator from East Coast Appliance today delivered by Timothy and Kenny very courteous& polite.. they had to remove our doors to get it in but no complaints. They where fast & explained how to clean & care for our new purchase. Appreciate their time

Sh
Review №98

Timothy Harrigan, Cory and Carlos delivered my new washer today and they didnt damaged my walls, my floors was dry. And they were extremely courteous and professional! I really appreciate they customer service!! I really hope they get taken care of.. Thank you

No
Review №99

Purchased brand new GE washer and Dryer. Not even 2 months in, and the dryer keeps cutting off mid cycle. Lint trap always cleaned out.The owner replies and tells me to contact GE. I contact GE and am greeted with the photo attached. So I call the number provided and it tells me to enter the phone number associated with my account. I gave it my cellphone. It did not find anything . It proceeds to tell me to try a secondary which I do not have. And rinse and repeat. I then call East Coast Appliance and tell them what happened. I get transferred on hold to the service department for 5 minutes and then get hung up on. No GE technicians for Norfolk or Chesapeake zip codes. The service department at east coast tells me they are not authorized to work on GE appliances even with the one year warranty. So beware of that. You will need to get GE to fix your appliance.Folks...listen, if you value your time..stay FAR AWAY. Nothing but a headache dealing with this company.*I moved the review to 2 stars SOLELY due to Walter Hansbarger. He is the only person that actually makes things right. The rest are all worthless in my eyes. And the service department is an absolute joke.

An
Review №100

Excellent delivery!!! By Timothy Harrigan and Aaron! Expert!! Awesome customer service

Information
100 Comments
5 Rating
  • Address:400 N Military Hwy, Norfolk, VA 23502, United States
Categories
  • Appliance store
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