My phone died so I needed a new phone. There was only one employee and he was busy but got to me as soon as he could. His name was Steve. He was very knowledgeable about the products and I was pleased with the service.
Employees are so friendly and nice . Zee is the best
This is my fav Att&T store, They always are so respectful, helpful and I feel welcome.Thank you for always resolve my concerns
I came in to upgrade my phone and Vanessa helped me through the whole process. She switched all my info over and had a great attitude. Definitely coming back to this store!
The employees were very helpful and nice. Great customer service. Really appreciated how personable all the ladies were to me even if they weren’t attending to me they were all very friendly
Zee & Vanessa have great customer service. Go to them for anything . You hardly find good customer service. There awesome. Thank you. Give them a raise.
Vanessa, Steve were great lots of help and we were a pain.
This store is the best At&t store Ive ever dealt with!
Great service 👏
Vanessa is great . Go to her for any service. She helped me save money and get more for my buck.
I buy the iPhone on contract there is lady her name Anna she told me about monthly bill 320$ around but bill comes more and more even she write on my contract paper . On contract they don’t mention 2 years contract now two year pass they still charge me more bill and now when them about proof of contract they don’t provide me and they say you have 30 months contract when I ask them to give copy of proof . They don’t provide me .when the customer by the iPhone from them be careful they r lieying so get from them everything in written as well as there id no and sign and take picture . Bcoz after they don’t listen . Staff behaviour is not good .
Thank you for helping me with my new phone even through the virus. I appreciate the offe
The gal was no help what so ever, she wanted us to add a cheap phone to the line or pay to change our numbers or pay for a new SIM card when we get absolutely no phone coverage. Of course she wasn’t wearing a name badge, but useless, can’t wait to switch providers
The staff is always nice.Thank you for your help I will come back for all my needs. You guys made it easy and fast . Thank you steve & vanessa
I visited this store on a Thursday afternoon and they were extremely busy and the girl that helped me, Vanessa was very helpful. She was so nice and able to multitask and help us thoroughly I think she’s the best employee I’ve ever had help me at one of your stores. Definitely coming back to this store.
This was a very bad experience for me at that at&t store in Norco awful. You need to that how to talk with people. Her was covering name tag so i couldnt see it but had long black hair, Spanish and talk us rude. She said she couldnt do anything, what i you kidding me. Lord and be hold she was able transfer things. Them ask if she could the screen on and said couldnt it was a cheap product. Excuse me I said. I have a AT&T for 20 years and I should take that. This is not the end for this conversation .
I recently went into the at&t norco store because I was having a hard time getting into my phone, I got locked out somehow. Im sure it was by my own fault but I was helped by a young woman by the name of Anna. Anna was able to help me get in and out even though she appeared to have her hands full. Some of the best customer service Ive experienced in a long time
Vanessa is great she helped with my internet. Thank you
Always so nice to go in and get help with a bill these girls are so sweet!vanessa and z are amazing ask for their help
Oh my gosh zee and vanessa are the best so much help! Go to them
Vanessa is great. Best service.
Vanessa is great . Helped me switch to at&t tv
Helpful staff! If I could give 10 stars I would
Desmond was very professional with the whole service experience. Their phone selections were great, ask them about the buy one get one free price.
Fast service and excellent customer service...they fixed in 30 minutes what Ive been trying to do over the phone for 2 months
Love the service . Been coming here for years.
Ive gone twice to make a payment and both times I wasnt able to. The representative couldnt give me a valid reason why I couldnt pay my bill . They said something was wrong with my account however when I called customer service they advised me nothing was wrong with my account and I shouldve been able to make my payment. Neither time that Ive been too the store have I left as a satisfied customer .
Had a really good expirience at this store, soon as I walked In I was Greeted and approached by Vanessa one of the workers. She was friendly and attentive to my needs and wants regarding phone service. She was able to explain all the plans and phones available. It was a very comfortable shopping expirience. I will definitely reccomend and continue shopping here. Thanks Vanessa!
One of the workers Vanessa Valenzuela is very helpful and charasmatic. Very informative as well
A nice salesperson help me by the name of Zee I was happy with the service
Best AT&T to come to for me, always nice people good service. Vanessa is always good to us!
Vanessa was very knowledged and answered all my questions definitly impresed by her presentation good job
No one ever wants to help. WORST EVER CUSTOMER SERVICE
Don ever do business with them. You will regret it
Vanessa is my absolute favorite person to work with!! She is so quick and to the point and is always on hand when I need help from her with my phones!
Vanessa is great.
While on vacation in Europe, cell phone was dropped and damaged. AT&T ins. Replaced the damaged phone within two days of filing a claim!
Immensely helpful and made my experience spectacular
There are two employees to assist costumers normal wait time is 5 minutes
Amazing always so helpful with no matter what!ask for zee and vanessa amazing!!!!!!!!!!!!!!
Waited almost an hour with only two people ahead of me and the employees couldn’t care less.
Great customer service...
Its was ok, long wait.
VANESSA good
Very bad service
Good assistance
Horrible service
Vanessa
Well thanks