Everyone was helpful and courteous they have a very large selection of different kind of boots and they also sell apparel and accessories.

This place is the best ! Not only the best place for country gear around but literally the best boot barn around, and I’ve been to allOf them around … Alejandro, Dallas, Andy and of course Sean Michael are the best !

Got me a new pair of boots today! They have a great selection and the staff is freindly and helpful. My go to place for all things western!

Bought some Danners that an associate pointed out as being waterproof just before closing. Realized the particular pair I grabbed did not have the gore-tex lining just after getting to my car. A few minutes afyer closing with several customers still in the store, the employee at the door refused to let me do a quick swap for a waterproof pair.

Not much to choose from in my size. Couldnt find boots with zippers, tall shaft boots, removable insole, or comfort memory foam. Lots of clothes crammed in on the racks.

Greeted at the door, however costumer service could of been way better. I couldnt find my size so I asked one of the sale associates if she could help me. The only thing she said was that whatever was out was all they had! Ive gone to the one in San Bernardino and they go above and beyond to help by calling another store or ordering a pair for you. Very disappointed with this store. I enjoy shopping at Boot Barn, I hope this store improves.

Found some great savings online, and was able to exchange at physical store. Also earned a 20 dollar coupon by having a online order shipped to local store. The cowboy and work boot selection is enormous. The exchange policies are very convenient and helpful.

Every one is so helpful. Great customer service.

Great People. Great Service and Great Product

If I could I would’ve have given - stars for today’s horrible experience at your store. Came in and was not greeted at all walked around looking for some comfy boots for my husband and was not once asked if I needed help. Made my selection and headed to check out where I waited to rang up for over 10 mins then I asked if there was another pair of boots that weren’t scratched up and was told no. Paid for the boots and left they definitely have horrible customer service here and would not come back nor recommend to come here.

Excellent service, especially a employee her name his Jocelyn, she works at Norco store👍😊

I went in just for a pair of boot laces and came out with a loyalty club membership! I feel like the place really caters to your needs..

I recently bought a pair of HAWX boots from Boot Barn they are the most comfortable boots I have ever owned and thats a hole lot of years. $105.00 was the coast also this pair has a new material that replaced the steel toes this makes the weight a far less, they feel more like a pair of high top shoes than a pair of boots.I highly recommend boot barn the next time you are in the market for a pair of work or dress boots

Horrible customer service. Wasn’t greeted or asked if needed help. Employees talking to each other about unrelated work. Manager was rude and didn’t offer help, plus didn’t apologize when I told her about the poor service. Never shop here again.

Alexis was amazing. Awesome customer service at the Norco location.Good selection of boots. Will definitely make the longer drive to this location.

Awesome staff. Miss Maddison was super helpful and attentive.

Great store. Beautiful ladies. ;)

Love The Boot Barn everything is so nice,and the smell when you walk the Leather smell Love it!

Great customer service

Great place to get your Western Wear boots shirts clothes and all kinds of stuff.

A good selection of boots and friendly and knowledgeable staff. PJ was very helpful.

Great customer service. Thank you Anissa.

Excellent help right of way

Love that place!

Good help you could feel their want to help

Love it we love buying our boots there

Big well stocked store

I love this store!

Great selection, durable products, and great customer service. 👍👍

I asked for a receipt 3 times. Both of the cashiers assured me I didnt need one because they have my phone number. Upon returning the boots because they didnt fit- What would you guess was the first thing they asked for..?No matter what they say, no matter how much they try to convince you that you dont need it- make them give you a RECEIPT!! Apparently they are all operating under different rules.

I love this place, good deals on boots, they will take care of you here and they are one of the few places to carry my size (15) they also got other kinda stuff like heavy duty socks and hard hats.

What a mess. So much stuff scattered all over. Can barely get around the mens clothing isles to shop for my Dad. Gave up and left.

This store always has helpful employees.

All super nice and friendly staff

Friendly equestrian store in the middle of horse town USA. Of all the equestrian places Ive been this was one of the friendlyist Ive been too. Sure was nice and clean. The parking lot was okay, plenty of parking, but a little tight for big trucks. Which I find interesting seeing that the town you are in had lots of big trucks to move those horses around.

It was pretty easy to place my order even got a call in the middle I had to answer and the lady didnt mind at all great service ^3^

Fun place to shop with nice attire and western gifts. Everything has a nice price too and no real deals ever.

Good selection, prices are fair & staff is helpful

Cowboy up...

Customer service is great 👍

Its cool... But pricey. A lot of times when they have a sale on shirts, etc. its to clear out dregs and bizarrely huge sizes. Ive got narrow B-width feet, so those are never on display, gotta order on line only. So I dont think Ive spent an actual dollar in the brick and mortar store.

Love boot barn, I actually wish I worked there sonI can dress like a cowboy everyday. This particular one was great, people were nice, the hat section (my favorite) is clean and organized. The people were very polite and helpful. I didnt buy anything this time, but all my country gear comes from there. Thanks Boot barn

Very good they do have a variety of boots and after driving around to different boot barn stores I found what I want here the staff whats very friendly and helpful

Great service and selection

It was my 1st time here And their selection is amazing. I was suprise with all the decor, toys, hats, belts, truck hats, for everyone in the family. Great quality .. so be prepare to $$$..

Good people & helpful nice boots & clothes

Great thank you

Always a fun place to go even when not purchasing. Helpful staff but not in your face. I always find what I need and so much more!!

Blaze, an employee of Boot Barn Norco, juggled a busy store perfectly and still managed to to help us choose 3 different pairs of boots for my dad, myself and young son. I applause him.. he didnt make is feel rushed or bad for being undecisive at all. Thank you.

We had to beg for help like 3 times

Nicest Boot Barn Ive been to in a long time. Lots of product so it is a little crowded but if you dont mind navigating that youll be fine. The kids section needed some attention but still a great selection. We will be coming back to go shopping when we are in town again!

Always great service and if they dont have theyll find it for you. Great customer service! Thanks Boot Barn.

Showed my first responder card and still didnt get my discount.

Bootbarn is a great store to buy all youre Western attire.

Love this place

Awesome people

I go to at least 3 boot barns and norco always has the newer boots before the other ones. Love this store!!

Good boots

♥️BOOT BARN !!!!!👍👍👍👍

I was very disappointed in the customer service...(there wasnt any).. The gals working were more interested in gossiping rather than asking if I needed help. Selection was great though. Expensive

Very helpful sales people. My first time these very positive experience. I will return.

Amazing service

They dont have size 32/32 black Carhartt double front (duck) pants... WASTE OF TIME!!

Nice and helpful

Great customer service! Very friendly and helpful boot barn employees. Great place to get work boots.

Friendly employees and good service. We had to exchange a couple of shirts we had purchased. The staff made it easy and simple. Thanks Norco Boot Barn!

Thank you JOSE MANUEL for being so patience and for your HELP. WILL BE BACK

Staff took great care of me. No issue to return the boots I bought that ran small. Happy with the results

Loved this store!😁 big selection of boots and work shoes

Great prices and great selection. Redwings are a dead product to me... 25+ year electrician... bootbarn.

Great place 👌

Must buy your boots here they have a big selection and really nice in general place. The staff are really helpful and welcoming.

I was looking for square dance outfits they dont carry this type of western clothing

Staff is nice

My family and I always come here when we meet family in from out of town and it has always been a great experience with very good customer service

I have been buying Timberland work boots for over 5 years now at the local norco boot Barn never had a problem the last pair I bought was 8 months ago. This particular pair I only wear not even 30% of the time at work Yesterday at work 1of the boots totally DE laminated from the bottom part of the boots, Boot barn would not do a replacement they just wanted to discount a new pair stating timberland only give 6 months warranty on work boots and that The life expectancy of work boots is 9 months. I have 2 other pairs of timberlands that Ive had for over 3 years, this new pair that I have obviously are defective and they could have just sent them out to get repaired instead they chose to just disregard my patriotism with boot barn. Terrible experience terrible policy never will I shop at boot barn again.

Cutest clothe Ive e very seen. yo of cool stuff and many to choose from.

Shout out to Sydney! If it wasnt for her we have gone home with two right footed boots ! Super clean friendly store!!

Ashley was extremely helpful! Boot barn has an excellent selection.

Love the Boot Barn awesome customer service everything you need for work or play in attire

Great stor GREAT people that work there. Ive done business with this stor 4 a long time.

Well I very happy with there service there very respectfully and willing to help you out and all the ladys have beautiful smiles every time I go in there so the stars to give them is way over 5i will them a 10 riating star

Best cowboy store

One of the best places to get boots! You cant go wrong!

They had the boots I needed. Ingrid was very helpful in finding the size I needed

Nice place to go shopping.

The associates where knowledgeable. Super friendly! Gave an honest fashion opinion; which I personally needed. We have plans on getting married July 4th in Ohio. Jasmine led us to the area and gave us info; she was dealing with other customers. Daniell introduced herself; and gave us the up most attention! It usually takes me forever to make a decision; so generally shopping is not a pleasant experience. We were treated with respect and felt that our being there was valuable! She was knowledgeable, friendly, patience and fun. She and Manny finished our transactions. Manny gave us a lot of info, and once again treated our presence with professionalism and as if we were his favorite customers. You are quite fortunate to have these persons representing Boot Barn in Norco CA!

Very helpful. Employees always greet with a hello.

Great place 👌

I went in to get my hat shaped. Manny was awesome! ! Thank you guys

Clean store, nice staff.... just wish they would stop carrying so much trendy hippy clothing....

Very polite, very helpful in getting what you want,

Awesome staff and great selection.

Always one of my favorites. If they dont have what you want they can usually order it.

Always friendly from the moment you walk into the store.

What can I say other than theyre awesome

Boot Barn is always a blast friendly faces good customer service..

Clothes boots and great gift selection.

Wonderful ladies always informative always helpful always patient and very informative

Good variety of boots and trendy western clothes....has plus sizes!