Great experience very helpful and Nice

This is a store where you can find ONE-OF-A-KIND pieces to wear! I have been shopping here for years, and counting! So fresh an unique FREE AGENT offers an array of clothing made by independent designers and amazing customer service. The owner and his staff are beyond wonderful! They have been very informative and helpful finding pieces in their store that are perfect for me! Its like putting on a fashion show in the store! Every outfit I have purchased at FREE AGENT has garnered me so many compliments. People are always asking where I got these pieces from. I have never been in any other store that has made me feel so comfortable and that I know 100% that I wont see other people wearing what I am. I would ABSOLUTELY RECOMMEND FREE AGENT to anyone looking for that piece no one else has, or to anyone who enjoys individuality in their wardrobe and fashion choices! Go and experience this AMAZING MOVEMENT with the help from the INCREDIBLE STAFF and find your individuality!

Free Agent is a breath of fresh air in a market crowded with fast fashion that’s mass produced in China. Unique and edgy options await, with a staff that is non-judgemental, caring for all people, and helpful. My 12 year old daughter LOVES the boots and top she rocks from Free Agent.If you write reviews because you don’t like their merchandise, bear in mind that there are many people who would protest a Victoria’s Secret. Are you on the side of censorship and uniformity, or open mindedness and expressing oneself freely? You have a choice. Shop if you like, but don’t troll Internet reviews because you don’t like.

This store, its owner and employees promote all inclusive fashion for women and men, which is one reason I am sold on all of the unique artisan clothing they have featured.The storyline for each agent is enticing and I personally love how interactive the experience is, with special privileges for insiders and followers.Free Agent is a new eye opening shopping experience for open minded individuals, looking to explore their self expression and identity through high fashion statement pieces.

This is by far the most unique and progressive clothing store that has come to the Buffalo area. Talking to the owner has given me a deeper understanding of the fashion industry including how harmful fast fashion is! This local business is exciting, controversial, forward thinking, and incredibly knowledgeable. Cant wait to see them succeed!!!

I absolutely love this store and the staff. They exude positivity and kindness to me everytime I (and any other customer Ive seen for that matter) walk in. Also, its so nice to finally have a store out there where you can own something unique for once. I love their creative ideas for fashion. Free agent rocks!

The store is adorable and super edgy. I see some bad reviews and I don’t understand why. The owner is very nice and always professional. Keep up the good work

I have been very pleased with this store & the customer service which has been excellent. There are people leaving inappropriate & inaccurate reviews because they are protesting an item the store no longer carries & the store can do nothing to stop them from purposely lying about their treatment & items available at this store. Many of these people were removed from the Niagara Falls outlet premises for harassment and threatening behavior & this can be verified by the mall security & NFPD.

I am not one to write reviews...however this was by far THE worst experience Ive ever had. The staff couldnt care less about helping you.If I could leave 0 stars I would... would not recommend!!

I’m so disappointed in this store and the owner. They obviously made a mistake selling a tshirt that basically promoted heroin addiction but rather than owning it an apologizing for their actions they instead called all complaining customers back pretending to be Mickey Mouse asking if they could buy heroin off of them. This isn’t a joke and addition is literally killing millions of people. I hope they are prepared for the legal ramifications that are about to hit them cause this was absolutely horrific. I highly recommend people boycott this place... they could have fixed this but instead they thought addiction was funny and hurt a lot of people.

The best shopping experience in the area, up there with Melrose in LA and the Lower East Side in NY! always ahead of trends and 100% unique, avant garde designers that will have u stand out in a crowd and have people asking where did you get that? the owner and sales staff are ALWAYS beyond helpful and provide a FUN shopping environment, more like trying clothes on in your closet with friends

This store is terrible. Do not waste your time. They’re rude and promote drug use. Terrible experience. Do your self a favor and shop ANYWHERE else.

I am incredibly dissatisfied with the Free Agent franchise. Earlier today I saw a very tasteless and offensive t-shirt, featuring Mickey Mouse smoking a cigaret with a needle in his arm and a spoon on the ground. I politely called the store to speak with a manager to express concern and my opinions on the shirt. I was not allowed to speak with a manager and was mocked when I voiced my justified opinion. Several hours later this specific location in Niagara Falls NY called me back mimicking the Mickey Mouse character looking to “cop heroin”. I am outraged with the lack of professionalism shown by this locations employees and I hope action is taken not only against the employees but also in the removal of this offensive shirt. The nation wide epidemic of addiction is not something to joke about. Heroin addiction claims life after life on a daily basis while ruining thousands more in the process. If I could rate this store as 0 stars I would.

Unique store with lots of items you wont find anywhere else! Store owner is fantastic!

You will either love it or be terribly offended.Personally, I’m obsessed! And the store owner is so hot I can’t even take it!

Free agent is a fun and trendy place to shop with helpful staff and awesome prices

Like most people Ive had my share of disappointing consumer experiences, some even quite egregious... but have never been motivated to leave a negative review. The unprofessionalism and disregard shown by the employees at this retailer was shocking. I would look to spend my money elsewhere.

Broad selection of fetish and club clothes. Highly recommend this store.

Store owne is rude as well as his employees. Went just to have a discussion about a shirt he was selling and got rushed away by security half way through it. Then refused to come out without them.

Great customer service, I love this store

Very cool clothing!!