Nice place to take your bikes for repairs or if you have questions about bikes to buy or fix at home yourself. The guys that work here are truly informative and nice.
Excellent service! The staff took their time answering my questions and fitting my new bike. They asked about and recommended accessories without being pushy, and even helped me load the bike. On a follow-up visit they tweaked some adjustments and spent as much time as I needed answering more questions, looking up parts, and showing me how to keep my derailleur aligned. They then pointed out a local ride. You wont find a better bike store than Atlanta Trek Newnan!
I went in a store looking for a XXL bicycle and got great. Customer service! Very knowledgeable staff! I would highly recommend!
Great cycling store. Great selection of good, better, best products and associated price points. Product knowledge and customer service is exceptional. Have never had less than a five star experience at the Trek - Newnan, GA store.
Walked in, and was greeted right away. Sales representative listened to my question and provided options with pros and cons of the different products to suit my needs. He showed me how the products worked and was clearly interested in providing me with all of the information I needed to make an informed decision. Its a local store and Ill be back.
This store is top notch. They are patient and understanding. Always giving great advice regarding the appropriate bike and accompanying accessories. I look forward to the continued support.
I started at a store closer to home but they didn’t have the bike I was after. I arrived at the Newnan location and was greeted by Jeff. He gave the bike a quick safety inspection, handed me a helmet and we were outside for a little test ride. He was very knowledgeable and set the bike up for me. I had my daughter with me and the entire team that was there were so nice. She was asking questions and they were answering them.I haven’t purchased a bike in many years. It was nice to have a knowledgeable team that was engaging and ready to assist. They made the process painless and fun. Thank you Jeff and team.
Jeff and Ian were very helpful and knowledgeable. They had the exact bike I was looking for......many other shops did not! We will be returning fairly often for upgrades!
Great selection of bikes and accessories (especially during this time of low inventory).These guys are awesome. This was our first time buying quality bikes and both gentlemen that assisted us couldn’t have been more helpful and patient. They also listened to us and help us figure out which bikes worked best for us.No pressure, just good, insightful information. I wouldn’t hesitate to recommend Atlanta Trek in Newnan to a friend or family member.
This was my first purchase of a Trek bike and the buying experience was outstanding. From the start with a test ride, to the fitting of the bike to my posture. The overall care of all teams involved, really impressed me on how the effort was to ensure that my Roscoe 7 would leave me with many years of riding enjoyment.
Friendly and knowledgeable staff. Great bike shop.
Bike riding has become our favorite family activity thanks to the quality service we received here. The entire staff is knowledgeable, and go the extra mile to ensure your satisfaction.
The customer service was great and the shop was really nice. I will continue to use them and recommend them to others.
Very friendly and knowledgeable staff.....i will be back
Awesome people and high quality goods
Friendly and helpful :) They held onto my bike for months before I was able to make the trip down to get it. Thanks for the patience!! I had a few concerns concerning seat height etc... and I felt like the concerns were answered far better than at other Trek stores Ive purchased from.
My bike needed repairs, but I did not exactly know what was wrong with it. I took it in for a free estimate and in 2 days they called me with the diagnosis. I went through with the repairs, and my bike works like brand new again!!! All new shifting cables and brake cables, and they even tightened my kickstand and aired up my tires:) My initial dropoff was on a Saturday, and I picked up my repaired bike 4 days later on Wednesday. The team inside is very friendly and knowledgeable!! AMAZING EXPERIENCE
I bought an e-bike and can only recommend the whole staff at the Trek store in Newnan! Excellent service and answering all questions with patience and very detailed! Can only recommend this place!
This bike newbie took the plunge and I’m already in love. Thanks to Jeff and staff at this location, they fitted me perfectly. They are incredibly knowledgeable and not pushy. Looking forward to enjoying many more days exploring the outdoors. Thanks guys!
The folks at Atlanta Trek-Newnan helped me with the needed repair of my wifes bike and made it a seamless experience. Thats great customer service! Ill be going back for sure for everything bike related.
I recently bought the FX3. What a great bike! This is my first bike in 40 years. Great staff at the Newnan, Ga. location. Very helpful, patient and knowledgeable.
Great shop with friendly staff. Ive ordered parts here and had them finish a wheel build. Quick, thorough, and friendly. They are happy to answer any questions.
Trek bikes are high quality, high value bicycles. Ian and Mark are terrific bike experts and they make it a joy to come into their store. Theyll get you set up with a bike that fits your needs and budget. One of the best shops in Downtown Newnan.
They do a great job in a great place
Mark, Nathan and Ian in Newnan are awesome. They were able to get me a bike for my wife, that was sold-out, months before anyone else. I couldnt have been happier with the customer service that they provided. Thanks again guys!
Both of the men in the Newnan Trek shop were very kind and helpful. I felt safe entering the shop during these COVID19 times, as the man who assisted me wore a face mask (as did I). Not to mention, they didn’t make me feel silly for not knowing much of anything about bicycle maintenance and care.
Great Customer service answered all my questions quick service
Jeff was most informative, professional and helpful. Planning to buy two e- bikes once im sure my 75 year old wife can safely ride i
Drove from Jacksonville to Newnan and the guys were outstanding. Mark helped me over the phone, took my deposit and held my bike for the day. Ian was awesome setting up my bike and components. 5 stars to this Trek location. Wish it was closer as it would definitely be my go to bike shop!
Fast, friendly and professional. I highly recommend this bike shop whether you are buying a new bike or getting your current bike repaired.
Jeff was awesome. Listened to my unique situation and found a solution quickly. They still have done high end new bikes in stock. Lots of cool accessories in the store. Only 4 customers allowed in at one time. More new bikes in boxes waiting for assembly.
Very helpful staff, I had no clue what I needed but they hooked me up. Didnt know bikes could be so complicated. Thanks guys!
Great staff and fixed all of my issues with my Blix Packa E-bike!
Get your bike fixed, buy a new one, or chat about the Beetles. Great place!
I especially appreciated the attention to detail, and the personable customer service. My wife and I feel like we can establish a great long term relationship with the business. Ian Buchanan took great care of us, he was very thorough and honest. What a great team at Atlanta Trek Newnan!
I purchased a bike from Trek of Newnan that I felt was a little small for me. I took it back 2 days later with little hope that something could be done. The staff let me try a bigger one that we decided would work better for me and let me return mine for the larger one. I couldnt be happier. Great customer service!
Jeff assisted me and was very friendly and knowledgeable. I got a great price on some cycle shoes with a flexible 30 day return policy if for any reason I am unhappy with a shoes. Great local business.
I bought a pair of tires for my bicycle theyre really great tires theyre Continentals and the price was right I was very happy with the service and the knowledge of the employees they know exactly what theyre doing there Ill be going back there for all my needs with my bicycles thanks so much you guys have a great day
The staff....Awesome team! They were super busy but so patient. Very knowledgeable and very helpful about all things biking. So helpful with all my kid learning to ride, keep destroying bike questions. Lol Will definitely be back!
They had the Dual Sport I wanted. Good guys to deal with. Made sure everything was on point before I left. Would definitely recommend!
Great knowledgeable and helpful staff.
The staff was very helpful and informative, helped educate me on the bike I had purchased for my wife, and was very helpful telling me about other products, when I should get it serviced, etc. It made me really glad I bought it from a local shop instead of a big box.
Excellent folks. Very helpful and knowledgeable. Will be back for sure.
Great local owned bike shop. First time in. My husband ordered a bike online and wanted to see if they had it to look at. They were steadily busy but took care of all customers promptly. I ended up buying an E-bike! LOVE IT!
Fantastic experience with the Newnan location. Ian was very helpful and I appreciated his expertise. Will be continuing to go to the Newnan Trek store for all my future bike needs.
Bicycles and accessories are top quality, and the team at the store are very helpful. Good mechanics for repairs and very knowledgeable. They also use safe practices for Covid19. Thanks so much! Well be back.
Took my Madone 9 to the store. The chain was slipping on the back cassette when attacking ahill. They did a firm ware upgrade and said it was fixed...same problem next time out. The back cassette was broken so I took it to another bike shop!
There is plenty of free and handicap parking. This business building is in outstanding shape and well organized. The staff is very courteous and extremely knowledgeable about the products and services offered by this shop. The shop has a large selection of Street and mountain bikes. They also have bikes in a category called gravel. The bicycle helmet selection is of superior quality as well. I am going to do my business with this establishment asap. Awesomeness in the Trek Bicycle experience in downtown Newnan, GA USA!
The sales associate took time to talk to me about the the different bike choices and was up front regarding the type of bike I needed. Very professional and honest. I will continue to do business with Trek of Newnan.
A lack of training prompted me to rent a Trek eMountain bike from this shop before heading up to Tsali. This shop was the only one I could find renting ebikes, and for an incredibly reasonable rate. I booked online a few weeks in advance, and when I arrived, they had a fully charged hardtail ready to go. They asked my weight to tune the front fork, installed my pedals (dont forget your saddle if you have a specific fit) gave me a quick primer on the very simple controls, and helped me load it into my truck. The other 8 guys on my trip hated me the whole time. The bike was awesome. I had to ask my elderly stepfather to return the bike as my flight was earlier than the open time. The staff was very attentive on return, and onloaded everything for him. Great staff, great equipment, great price on my rental.
Ian was wonderful! He worked with us and stayed late to make sure everything was right.
Great location in a hip downtown with all sorts of other coffee shops, growler stores, and restaurants to check out while you are there! Store attendant was helpful, knowledgeable about the product, and willing to chat it up a bit about the local bicycling scene. Ill certainly be back in the future - especially if Im ever needing to rent bicycles for visiting friends/family!
I have always liked Trek bikes. They have always made a great quality bicycle. I have had excellent service from both the Peachtree City and the Newnan Trek locations. They have always treated me the way I want to be treated. I have no complaints.
Great service!Brought a bike in because my son wanted disk brakes... they said it could be done, but it would be more cost effective to stick with the v brakes. I left with some new pedals instead.... they even threw the bike up on the rack and checked it out.No pressure or push for an up-sale.
Friendly sales folks and good selection of bikes. I really like the perks of the bike I just bought for my son: lifetime of brake and gear adjustments and a tuneup within the 1st year. The neighborhood kids like the fact they can stop in and you guys will put air in their tires. Great experience.
Friendly staff. Knowledgeable.
Very accommodating and the Marlin 5 lived up to the hype. Newnan is very fortunate to have a bike retailer and service company of Treks caliber.
Elizabeth did a wonderful job steering me in the right direction for our new Trek Bikes. Both my hubby and I got new ones from the Newnan location and we were thrilled with her assistance. Great recommendations on accessories as well. She rocks! 😉👍👏👍👏
We stopped in just before closing not expecting to purchase a bike and the staff was more than helpful. They even stayed late to make sure that we were completely satisfied. Great people selling great products! We will definitely return for future purchases!Thanks so much!
Out standing service very knowledgeable crew Price reasonable I highly recommend
Quick change of a flat! Explanations of good road bikes, mountain bikes and cruisers. I liked the overall environment!Newest review...Thanks to the folks here, my family and I were able get out on the Linc and enjoy the outdoors and scenery with our bikes!
Awesome store and equally awesome staff. Ian helped me with my purchase and did an excellent job answering my questions and ensuring that I was good to go on my first ride! Highly recommended!
We purchased a xxl bike and needed some patience and modifications to get us comfortable. The staff was friendly, Knowledgeable, and accommodating. Highly recommend.
Friendly and extremely knowledgeable staff. Was able to fix my repair on the spot as opposed to having to wait a number of days.
Besides having high quality bikes, the staff at Trek is exceptional. They truly care about their customers and keeping us safe and happy on the road. They are knowledgeable and courteous. Great customer service!
I’m enjoying my Marlin! Jeff was very helpful and knowledgeable about bikes and my riding needs.
Everyone was very helpful during the two purchases of a bike for myself, and my daughter. No high pressure and they sell awesome bikes! You get what you pay for and you won’t regret it! Jason was so patient with my daughter during the process!
Atlanta Trek Newnan absolutely the best! Last minute trouble with bike carrier was going to ruin our trip when they came to the rescue and got us back on the road. Great service and pricing!
Really friendly and helpful staff
Trek products speak for themselves but Mark, Ian, and Jeff are great with their customer service. Can’t go wrong with Atlanta Trek Newnan!
It is a nice Bike shop for Newnan Bike fans. I stopped on Saturday to adjust wheel, gear shift and maintenance for my mountain bike.The staff were very kind and knowledge for customer.
My wife and I bought “Townie” bikes with a great bike rack system. Very knowledgeable staff. We enjoy our time outdoors together.
Friendly and knowledgeable staff. Mark went and above and beyond to take care of my concerns and was able to think outside the box to complete some equipment installation on my trike for me. Awesome work from awesome guys!!!
Outstanding bike support and enthusiasts. Never pushy but always friendly and able to handle any issue/question brought up. I highly recommend them.
Great People, very knowledgable! Will definitely be back!
Good people and affordable prices!
Atlanta Trek in Newnan is great addition to a stellar line of bike shops. I am already a huge fan of the service and products and general atmosphere of the other Atlanta Trek branches and this shop continues the same wonderful traditions. Go there for any and all bike needs!
A very beautiful store With an extremely friendly, knowledgeable staff! The perfect place for a bike store (road and MTB).
Cross the state line to visit, hometown courtesy, will come back, and FYI: a lot of local restaurants walking distance from bike shop!
Ian and Mark go above and beyond with their services and expertise. Always a pleasure to work with. Its great to have a LBS in downtown Newnan!
Staff was friendly, knowledgeable, and eager to answer all my questions. Full service!!
Not high pressure at all!! Very open to working with you. They let you test ride for however long you need. Love this place and the great service they provide! Keep up the great work!
Great folks and understanding of what newbs like me need to MTB.
Great service!!!! Took an old bike and it runs like new.
I took two of my bikes to Newnan Trek to have them give the bikes a tune-up. Service was quick and they did a excellent job. Bikes ride like new again. Staff was friendly and helpful.
TREK OF NEWNAN. ONE STOP SHOPPING & MAINTENANCE of your TREK CYC. or other types of two wheel products. I love these guys... Always a smile and greeting at the front door. You will be VERY SATISFIED consumer.I am and plan on stopping by just to shoot the breeze.
Great store, great people
They are very knowledgable and do a great job every visit.
Everyone in the store is extremely friendly and helpful.
Friendly, helpful and close to home!
Very happy dealing with the shop in Newnan. The guys are very friendly and knowledgeable and my experience with them has been excellent, highly recommend them.
Always thrilled with Trek Newnan - whether Im shopping for nutrition or need mechanical assistance the guys are always knowledgeable and helpful!
Stopped by to get a flat fixed and the team at Atlanta Trek Newnan were friendly and incredibly helpful!
Great staff and they were very informative. Customer service was top notch.