Unimpressed with the product selection for mixed hair. The products seemed to be for girls with curls OR already straight hair. I had to look up reviews in the store for certain products as I didnt really feel the sales person helping me was even listening, more or so following me around the store and mentioned one of the products I asked about was pricey. Had she listened rather than cutting me off to make another sale, the product I was looking for cost twice the price. Its fine. I found something that will work for now. Super disappointed that they barely had any anti-humidity products, considering its Georgia.

Tatum immediately greeted me and my fiancé, she knew exactly what to help me with. She taught me everything I need to know about highlighting my hair she was extremely professional and very knowledgeable and went out of her way to a sure me and comfort me that everything I was buying was exactly what I needed I’ve had bad experiences in the past with Sally’s and I have to say after going in with Tatum working there I will continuously go back she definitely deserves recognition!!

Tatum is absolutely amazing. She was so professional and proficient. I dealt with Lea last time and she was not helpful. Tatum will be the reason I keep coming back!!!!

Went looking for my hair color to brighten up my look for summer. They didnt have my usual so the young lady offered another brand.

I can tell that no one working in this store has a brain. New store hours, but old store hours clearly posted on the window. Get to the door and worker is letting out a customer and says “we close at 6” and closes the door. I mean... how hard is it to take a piece of paper and hand write, or maybe type up the new store hours and post it so that customers know. This ‘word of mouth’ thing is tacky as hell. Do better Sally’s!

Stood outside for 5 min with 4 other customers waiting for door to open. Employee was standing in the doorway in the back ignoring us. Phone was off the hook. Unacceptable. Customer service at this location has always been horrible but this takes the cake

Very disappointed!!! I just purchased gel polish, gel top coat, and a gel base coat. Got home and discovered that the $25 base coat was defective, clumpy, and hard. Also it is very unusable as the brush was detached. The top coat was in the same condition and was unusable. I called the store and I am told that there are no exchanges or refunds due to Sallys policy. I was also told to hold on to my receipt as when this is over I may be able to get a refund. Im not asking for a refund but it would be nice to have a product that is not defective and not waste my hard eanred money. How hard would it be to replace the product for a customer and toss out the defective product??? Or if you are going to have such rigid policies in place check the product before you throw them in the basket outside.

I went to your location on Bullsboro Drive in Newnan GA. I could not place an order through the website for pickup. I went to the door at 1:06 on Tuesday, April 28th in an attempt to explain my dilemma. The rep was abrupt and rude. She dismissed me. I told her not to be so rude. We are all stressed by this pandemic. A smiling face would be nice. Also, I called the store many times and got a busy signal each time. The rep said that they only have one line.

I have been going to this store for years. Ive never had a problem with not knowing prices, the store being messy, etc. It is always clean and the people are always helpful and kind. Yesterday the lady was super helpful helping me pick out hair color and helped me save some money when she told me about some of the sales on the products I was already buying.Some of the reviews on here seem like a disgruntled employee or customers who are just not very nice people (why would you make a retail employee walk back and forth through the store to price check multiple items? Why not just bring everything to the the front that you wanted price checked so they could do it all at one time and if you didnt want it they could put it back later?)

I needed advice on what to purchase. They were very helpful in answering my questions and showing me the options without putting on any pressure. Very helpful!

Awful customer service. i cant get ahold of them by phone after 10 calls and 3 people sitting inside, eating staring at me and my mother. will never come here again.

So yummy

Friendly, helpful staff happy to take the time too help you find what you need and explain how to use any purchases. And great selection of unique hair colors!

To the staff at this store: when you engage yourself in a childish behavior of gossiping about others, plotting against people, belittling people and insulting people you expose yourself to be devilish; as well as exposing insecurities about yourself. No one on staff but the manager has a state license to give hair care/color products advice. Its illegal to practice cosmetology without a state license. Customers are stupid to ask non license individuals for hair/product advice. Its the blind leading the blind.Customers should ask if a associate is state license before asking questions about color, or hair advice.Secrects about this store: Theres no cameras so various customers come to steal products in the store. The white women do it more than black people and only a few Latinas come to steal. When you see grown people wearing backpacks, thats where they place the stolen items. When women come in with open big purses they place stolen items in their purses.The black people that come to steal will use their own kids to steal for them. I caught 2, 10 year olds getting ready to steal a item. The 1 kid had a backpack getting ready to take items. Once they were caught they left and never came back.The Latinas would play the I cant speak English game as well as use others that came in​ with them to distract you so the other party can steal. Black people use this tactic too.This store has been robbed before in the past, so customers shop at their own risk.Check this companies BBB ratings out, its 1.9. Enough said.

Staff was helpful and knowledgable in assisting me with my hair needs

Im not the type of person who does reviews on businesses, we all have bad days and I myself have my own business but Ive had enough! I been coming to Sallys for a while, but the past few months the staff has been rude and unprofessional. Today I came in a a lady Ive never seen before (Im assuming shes new) was the only one that was professional and friendly and when I asked her a question about nail polish she said I honestly dont know, so I appreciated her advice. I had a $10 off coupon for any purshase so of course I wanted to get the most for my coupon so I asked the girl if she could hold my stuff while I looked for something, I kept coming back to the front asking the same girl to ring up items for a price check cause the store was very messy and alot of items were out of place so I had to check on the price! I guess she must of gone on break so I asked the other lady, if she could check a price on a shampoo cause one said 9.99 and the other one was regular price, she went to the isle and yell can you come here and show me cause I dont see it so I went and showed her where it was she grabbed the shampoo and brought it to the front for price check, she did it and said we cant keep doing this its against our policy, and I told her Im sorry Ive never had a problem before ringing up items that didnt have a price, and she responded with rudely and with an attitude and said well I have a problem and Im the store manager... I come to Sallys on a regular basis and always spend between 50-150... today I spent over $100 but today is the last theyll see of me and my money. I give them 1 star for the girl who first helped me out, but the store manager (Dua, Duel, Duella) cant remember her name gets 0

The woman at the front desk was so helpful and very nice.

What’s the deal it says new hours 10-6pm now all lights are on but doors locked can you please communicate with your customers

Very nice and very helpful I will be back

Pretty excited that this location carries Artic Fox!

Lets be clear. This is not the stores fault. It is either management or corporate. There are prices posted on the shelf that dont take effect for four days! This is just BAD retail business!

It was awesome