Last month my wifes 2014 Jeep Cherokee had its check engine light come on. So we took it somewhere else and they told us it needed a major tune-up with new plugs, coil, etc, at $500. Had that done and driving away the check engine light came back on. After several tries we were told they could not find the problem. So we brought it here three weeks ago. They kept it that week and picked it up on Friday. On Saturday the light came back on. So we dropped off again on Tuesday and picked it up on Friday. They performed a minor tweek and now my wifes jeep is running smoothly and they didnt charge us for their diagnostic work. If that isnt a shining example of integrity, I dont know what else is. These guys are honest and truly care about the work they do, and want to fix your problem. If ever we are in need of more vehicle maintenance we will most certainly bring it here!!! We really appreciate this facility and if you are in need of car repair, I would absolutely recommend these guys!
Ive been needing to write this review a few months ago. Unfortunately the service here was awful, heres my experience that I hope no one ever has to go through. The repairs that was required was for my transmission to be fixed. I was fine with that but heres the issues that came with their business.1. Timing- constantly telling us false dates that our car would be ready for pick up (ongoing within a month)2. Lying- car starts rattling after being received by them for transmission repair, told us it was one issue that was completely irrelevant to what was confirmed to be the actual problem, which I confrmed with my own diagnostic from a dealership company.3. Disrespect/disgusting- leaving oily used condom in car!4. Transmission tears up again. Its not even worth tangling yourself up with them. Just please read reviews and be cautious of who you trust. Im terribly hurt and disappointed by this experience because of the respect, patience, sacrifices that we gave just to be treated like trash.NO ONE DESERVES THIS TYPE OF TREATMENT
Honest guys, willing to work.I called all around Newnan for someone to look at my Class-C RV, but all the RV guys referred me to auto mechanics, and all the auto mechanics referred me to RV guys. Found AAMCO, called them, and they said it shouldnt be a problem, but they would need to look at it to make sure it would fit on the lift. Took it by, and without ever actually needing the lift, they took a quick look and could see that I didnt really have any issues where my concern was. They asked if there was anything else they could do, offered advice on a couple more tiny quirks of old RVs, and sent me happily on my way. They didnt tell me I needed a bunch of extra work, and they didnt charge me hundreds of dollars for a consultation. If I ever do need some work done on the RV, Ill go here for sure.
I have found their work on my car timely, well done and at a reasonable cost. Not once have a had any issues with their work or services. I wont go anywhere else.
They always do a great job.Would definitely recommend this place for all your transmission needs.
I’ve used several aamcos and by far had best experience with this one.Aron was the service advisor and did great on working the best deal possible. I had a 2012 f450 and the transmission was shot. Gave me a great turn around of less than a week and beat other shops by a pretty good bit. I will definitely start making the extra drive to them for my needs
Im still contemplating suing them for wasting my time and money 😑 I should have took heed the first time they did the same thing or at least when I went this time and the guy Rob, Ross...(whatever) was playing with something in his hand tat was not an auto part the, the phone rang and he told the person he was on the other line with whomever they inquired. I believe the mechanic is knowledgeable because of all the work I got done elsewhere, it was primarily what the said it was of mine. They just had my car sitting there for nearly two weeks w/o touching it.. and I use my car for work. Oh! Let me correct that! The phone liar told me that my car was pulling because the oil needed changing (he saw the old oil tag from a year ago and ran with that, when infact, I went to a mom-n-pop shop and got my oil changed 3 time before then.
One morning last month, my truck left me stranded on the side of road. I called Aron at Ammco and had me towed back to his shop within the hour. They were quick to diagnose the issue and had me back on the road in a timely manner. Aron and his guys are very knowledgeable we’re extremely helpful. Thank you guys!!
Great experience, I will refer them to anyone
Took my car after being told it needed a transmission. After getting my car to AAMCO Aron and his crew were able to fix my car with a small repair and save me thousands of dollars. Will be reffering everyone I know now. Its hard to find an honest repair shop and this AAMCO is just that!!
Very friendly and completed the rebuild in a timely manner. We have used them before for other car/truck issues.
After paying over $7,300.00 for transmission repair on my E350 Mercedes, I discovered a serious rattle. After having it checked, it was discovered Aamco left parts off my car causing metal brackets to vibrate and rattle. It has been over 2 months since taking my car back, and still no resolution. The parts are on order after over 2 months. I am beyond frustrated and disappointed in the service of this location. Definitely do not recommend them for quality service.
Unfortunately, I have to leave a poor review. We brought our car in for a used transmission replacement. While there were some issues that came up causing the replacement to take much longer than expected, the service and communication at this shop is terrible. We had to call them to find out our vehicle was ready as they didnt keep us posted with the status. However, when we came to pick it up, my fiance sat there for 2 hours to find out our car in fact wasnt ready and that there were further issues with the transmission so they had to keep it. He then had to Uber home. After several weeks with no word, we finally called to check on the status and they told us it was complete. Again, we had to call them to find out our car was ready to go. We told them that we would pick it up the next morning before the shop opened and to leave the key in the car. We got there the next morning to find the car unlocked, no key, steering wheel off centered, and battery dead. Luckily, we had jumper cables or my fiance wouldve been stuck there again. Later that morning, he called and told them about the issues we had and that we were missing our key in which they said they would mail it to us. A week went by and still no key. AGAIN, my fiance had to call to which they replied the key was being mailed out last Tues. Its now Wednesday of the following week and we still have no key.So, to make this long story short, this complaint has nothing to due with the price of the transmission and what was done by the shop to complete the job. There is no communication from this shop whatsoever and untruthful responses when we have called. We still have not received our key in the mail which Im starting to believe they just lost because every time we have called asking where it was, they have replied to us that they are putting it in the mail. To the owner, please get an office manager to communicate with customers and make sure the schedule is correct.
Greg this is not a issue with the warranty company. The warranty company directed me to your shop so I read your reviews and went there Wednesday morning and drop the vehicle off for a battery. Two days later the vehicle has not moved from where I parked it when I brought it in. Your guys have not even bother to pull in my vehicle to test or diagnose the battery issue at all. I spoke with the warranty company they said they were waiting to hear from the repair shop (your shop) to approve repairs, that they would approve as soon as they knew what they had to pay and warranty but as of 4:00pm Thursday have not heard a word from your shop. This is not a problem with the warranty company this is a problem with a vehicle sitting at your shop for two day for a battery something that can easily be taken care of in a few hours and that’s being generous. There is no excuse for this so please do not try and put blame on someone else or make excuses.
Awesome place if you need work done, honest and determined! Great place to take a vehicle when you don’t want to bother with issues
Great service, price and the financing made fixing my transmission painless. Will Definitely be back!!
Quick, friendly service. My transmission was completely wrecked and they fixed it up and now the car drives better than when it was brand new. Awesome job!
Aron and his team are amazing! Great customer service and speedy service! I recommend them to anyone and everyone!!!
Always appreciate Arron and the guys at Aamco. Very knowledgeable and easy to work with. And they do lots more than just transmissions. I trust them with my Jeep and Ive recommended them to family and friends.
My experience was amazing. They are always professional and courteous.
Stop, no, and dont go here!Dropped off my Subaru for transmission issues. Waited most of the week and never heard anything from AAMCO. Finally called and the service advisor said we havent looked at it yet. A short time later he called back informing me the car needed a transmission. Asked for an estimate which took several more days to get, and of course I had to call and ask for it also. After several more calls throughout the trans replacement one of them finally resulted in me being told it was finished. This was on the 30th of October and the service advisor had asked for payment over the phone saying everything was completed. Guessing they wanted this job on the October books. I informed him we would just pick up the car the following Monday. When I arrived at 0800 my car was not outside and was still in the shop. The service advisor told me they still had to put oil in the trans and then it would be completed. Seemed odd because he had just told me it was ready the Friday before. I waited two hours and finally asked what was going on. ( during this time I got to listen to a younger skinny kid that worked there vomit in the bathroom) The service advisor informed me that the valve body was bad on the used trans and that it would now have to be replaced. Now I had to Uber home at $35.00 because my car wasnt ready. Many weeks went by and each resulted in no phone call, my only updates came from me calling. To make a long story short, over a month for this transmission install. One of my calls finally resulted in the car being finished again, of course I asked if it was ready-ready this time. The service advisor said yes and asked when I was going to pick it up. I asked him if he could leave the keys in the car and lock it as I would be picking it up early the following morning. When I arrived the following morning I found my car unlocked, no keys, and battery dead. ( most likely because it sat in their shop for over a month) I placed a call the following day asking where my key is and the service advisor says he forgot to put it in the car, so I asked if he could mail it to me. He said yes, and a week later still no key. So I call back again and ask about the key, he tells me its in his hand and mailing it now. I still have no 2nd key to my car as of Dec 9th.Yes, as of today the transmission seems to be working. But my steering wheel is off, and no it wasnt that way when it was dropped off. Guessing you had to drop the undercarriage and being told the upper strut mounts could cause this issue. Of course there is no way I would ever bring this car back to this location, so we deal with it.
I took my van in for warranty work because it shuddered going up hills.It sat there for an entire week and the only thing they did (supposedly) was pour in some shudder guard.They said the transmission was fine and sent me on my way.About 200 miles later (in South Carolina) the transmission suffered catastrophic failure.Leaving me stranded on the side of a country back road.Why did it take an entire week to pour in shudder guard and why did they do that when the transmission was obviously so bad off that it failed 200 miles later?Very disappointed.
Look.. Go here for your transmission issues. Aaron was very patient with me. Most importantly, he was HONEST and the job was done RIGHT..Price may be more but you get what you pay for. Hope to do a followup review after a few months, but as of now, I WILL be returning for any transmission needs I have for any of my cars. Great job, great staff.
Aron and his Team have personally helped me immensely, provided great Technical knowledge, and have went above and beyond in their efforts to not only maintain their current Quality levels but have also been engaged in ensuring the future Quality of their service thru R&D Trials (customer approved) and continuing education. Having this type of Product Improvement Technical knowledge, where their ability to improve the Quality of their transmissions beyond that of OE, is assurance that your vehicle will stay on the road!During my numerous visits to this location, I have witnessed a few customer interactions where customers were bringing in their vehicles to be serviced for one reason or another. It was welcoming to see this Team go well above and beyond to share their knowledge in detail to a customer explaining the Root Causes of their transmission issues and the inner most workings/mechanics of a transmission. Speaking from previous personal experiences at other Auto Repair Shops; Im not sure if there is anything worse than walking into a shop with a vehicle issue, uneducated in automotive knowledge, and being at the mercy of a shop that never tells you exactly why your vehicle is doing what its doing!!The level of honest Customer Service, Technical Knowledge, and Product Improvement capabilities are just a few of the reasons that I would highly recommend this location for your automobile service needs.
Aaron and his staff was great and informative
So far so good... Im super impressed. My suv is running the best it ever has.
I just had my clutch replaced here today and had a great experience. Aaron helped me out with financing options, to make sure we could get it done as soon as possible. The clutch was fully replaced and ready for pick up in less than 24 hours. I will definitely be going back if I have any more car problems.
Terrible service I would not recommend this place at all. I brought my vehicle here because it was the closest one for my carvana warranty, I brought it in for a battery and to check the check engine light. It sat for two days still in the same spot I parked it when I dropped it off. Two days for replacing the battery is ridiculous. I won’t come back and I will also let Carvana warranty department know of there poor service and hopefully get the contract pulled.
Aaron replaced my sons transmission after a back and forth on the price he quoted me originally. That should of been when I walked away. The transmission clicks so loudly we brought back in. While in the parking lot for 2 days he informs me I’ll need a tow because my alternator went out! He states him nor tech hears anything. This is when I loose my patience. He then says yes I drove it again and hear the noise and states it’s my exhaust. It wasn’t! I tell him we will just come on and pick up the car. When my 2 sons drive up he comes out with a woman staying the battery problem looks like it’s from the subs. We get it home and battery is running 100%!! be warned! $2500 later we have a ticking transmission and false claims for more work needed. I told him I plan to report to corporate and he states to go ahead they aren’t going to do anything. My dad works for them as well in McDonough. Hope they don’t do business like this too!
What can I say? Frank is great! I felt very comfortable leaving my car with this company. I had a transmission problem... They diagnosed it...repaired it and answered every question that I had. I will be back.
Very helpful staff and great work!
Took my truck to these guys thinking I had a transmission problem. Turned out it was my rear end. Frank found me a good priced used rear end that saved me a lot of money as opposed to rebuilding mine and had it installed in just a few days. Im very happy with their service
These guys were nothing short of amazing! John, the technician, does the best work I know ...and can do just about anything, with his eyes closed. The Boss was very helpful and understanding on payment arrangements. They were alll very helpful and kind. Use them! They do almost everything except alignments and emissions.
Amazing staff. Friendly and professional. Mechanic and staff treat you like they have known youu all their life. Excellent price for the amount of work they did.Will not be going anywhere else. Thanks guys!!
We brought our company van there for an alternator. Employee told us he never seen a alternator so expense and said it was $1000 and $800 to put in. We knew that was a scam and went down the street and got one installed including the part for $650. Beware of this place!
I called this business, because they had really good reviews. There is a reason why they do. My brakes started grinding and I needed to get them worked on ASAP. They fit me in right away. Within 30 minutes they told me the problem and the price. They were reasonable, had quick service and couldnt have been nicer. I highly recommend them!
Honesty and integrity are rare in that business but you will find it with Aaron and his team.
Great guys! Aron will take care of you! Good shop for sure !
I brought my car and Aron was extremely helpful and answered all of my questions. He got my car back to me the same day. Thanks Aron
After visiting several mechanics, to no avail, I decided to try Aamco in Newnan. I feel some mechanics try to take advantage of women, with unneeded work. Aron was quick to diagnose the problem that 3 other mechanics couldnt. The price he quoted was less than the amount Id already paid the other 3, and they basically did nothing. I never felt like he was trying to talk me into work I didnt need. His work was top notch and Ill never take my vehicles anywhere but THIS Aamco. The service, respect and professionalism I received, makes it well worth the 25 miles (one way) I drive to their shop. In addition to the transmission work, Aron also did a much needed oil change, fluid check/top off and tire rotation. All this work was done in a timely manner and I didnt waste a whole day. Hes definitely an asset to Aamco, and, his customers. Thanks Aron for your service, and, peace of mind that my car is not going to break down.
Ill never take my car to another transmission place again. They diagnosed, contacted my warranty company, replaced parts and had it all fixed in 4 days!!! My car running like new after taking it to pep boys and they had it almost 2 weeks with no diagnosis.
You people are amazing. Our daughter broke down by your exit tonight and you stayed late and fixed her little black jeep and even watered her dog. Thanks so much for taking care of her. She was panic stricken but you guys calmed her down. Again thank you.
Aaron Mitchell immediately checked my Check Engine Light, gave me a diagnosis and ordered the part. Fixing it Tuesday!
When the brakes on our Town & Country started squealing I googled and found Newnan AAMCO. They were incredibly friendly, scheduled my free inspection for the very next day, and got me and my 2 year old in and out in a timely fashion. The quote they gave was reasonably priced and since they had such good customer service, I came back the following week to have the repairs done.Sean and the rest of the staff were really great. They remembered me, made a point to come shake my hand and even gave me a discount card for next time! The brake job was excellent and the mechanics were very good. I will definitely be back!
Very professional, very good I am very happy with their services, exceptional customer service
Good customer service, very knowledagble.
Knowing very little of the local transmission shops I selected AAMCO to overhaul my tranny on in F150. From the time I dropped off the truck till the final inspection I was very impressed with the AAMCO Team. They responded immediately to all my questions and concerns with professionalism. One comment I was told when I asked a question was, Not a problem, we want your complete satisfaction. That they did. I find this Car Care Center top quality in customer service and experts in vehicle mechanics and maintenance. I will and have already referred them to others.Thanks to all of you at the AAMCO Car Care Center! Top quality work!
Brought my Corvette in for a re-manufactured transmission it being an older model I am always concerned about who works on the car and them getting it right Frank and Shawn were professional and straight forward and even though they ran into difficulty got the transmission right and the car drives really well and I hope I have a new friend in the car repair business. I know shops make mistakes these guys were ethical and made things right and thats all I can ask for I would feel confident recommending these guys to friends and family!....UPDATE Brought the Corvette back expecting first rate service as I was a repeat customer who had a few issues the first visit....NOPE After paying TOP DOLLAR for the repairs I was returned my car with a misfit gas filler door greasy hand prints and a brand new oil leak that was a minor fix but an inexcusable mistake for a shop that is supposed to rate the prices they charge I am disappointed to the point that I will not do any further business with them Auto repair is often an unexpected and high expense for us all again if I pay first class prices I expect first class work...I didnt even get an apology from Frank the owner...But I will thank Sean at least he did. I cant change my 5 stars but they really deserve a 3...with a needs improvement caution...
Great customer service!! Will definitely be back!
Great honest work and plenty of experienced transmission mechanics!
Great people good service good job reasonable
This store is Always helpful and honest to dela with. Our family has had all sorts of automobile service and repairs done at this AAMCO shop. They give you an honset opinion of what it will take to get your vehicle safely on the road again.
This is the best place to get your vehicle fixed..reasonable prices, honest and friendly people.
I dropped off my car at 10 am to get an engine and transmission oil change they call.me back at 1pm to give me a price!!! Once they finally gave me a price it was over priced!!! It took them the entire morning!!! Wasted my time and didnt fixed anything!! I had to pay for an uber etc. On top of that no explanation for the wait no courtesy call completely unapologetic. Im going back to Merlins in fayeteville and Mr. Transmission Im fayeteville very professional, courteous and better prices! Never coming back in here and Ill be sure to warn anyone I knowOne thing I noticed too the owner only responds to the good reviews and it doesnt look like he follow up on the ones he can improve on. That to me says my business are not important to his establishment.
They support racism and blocked me when I brought up their racist employee.
I took my Dodge Durango there in June for a free diagnoses, they stated I needed a shift cable. I paid them over 380 dollars and the truck was not fixed, they were unable to correct the problem at all. They wanted me to pay an hourly shop rate to figure out the real problem. I took the truck to Shift Works in Fayetteville instead. The gave me a free diagnoses and determined it needed a shift solenoid and replaced it fixing my Dodge that I have driven since then with no problems and for less the Aamco cost me to not fix it. On top of that they refused to refund me my money for the cost of the wrong repair. Next will come my report the the BBB.
Quick and fast service... very nice service...
Super-nice people to work with and they went the extra mile to make things right. They helped me get my car back up and going and even helped me make sure my problem didnt happen again in the future.
I use Aamco on my 2001 Honda civic every time its causing me problems (which is quit often) and they have always fixed the issue in a very timely and budget efficient way. Couldnt be happier with the mechanics, as well as Mr Frank & Mr Shawn.
Thanks for taking care of my caddy. You guys are the best.
This was the most unprofessional and costly experience Ive ever had at any car repair facility. The prices that were quoted were almost triple competitiors and they were extremely rude and unprofessional. My car had more damage when I drove it away than when I dropped it off. I plan to report them to the Better Business Bureau.
Theyve had my car for almost a month & still have not finished it . I was suppose to have it last week & they kept changing days about me getting it . Now its gonna be another week before I get it because they ordered the wrong parts continuously . Yay me . By far the worst experience I have ever had . Also no one called and talked to me about my car . My fiance had to call them repeatedly for us to stay updated about my car .
Great service changed out transmission for me price was great
Good place to fix your transmission very reliable
My van broke down on the side of I 85 and I had it towed or their shop, these guys were great, they put my van right on the rack and did everything they could to get me back on the road, I recommend them wor all your auto needs
Nice
TERRIBLE SERVICE IN NEWNAN GA. Had manager tell us he test drove the car on the interstate and was sure he fixed the problem but it died again before I could get it out of the lot. Charged $800 to do engine work but only replaced half of the spark plugs and improperly installed engine coils which caused further damage 6 months later. WILL NOT return to Aamco.
Had my tranny replaced here. These guys are professionals. Kept in touch with me everyday while my baby was in there. They do it all!
Geeat customer service!
Honest work done.
Great Guys!!!