user
Sharp Energy
250 Corporate Blvd Suite B, Newark, DE 19702, United States
Appearance
Sharp Energy
Comments
Je
Review №1

The crew at Sharp Energy provides a great service to our home building business. They are prompt, courteous and definitely get the job done. I would surely recommend their company to anyone looking for a propane tank and gas supplier. Thanks guys!

Wi
Review №2

Both technicians that came out to inspect my propane system were extremely knowledgeable and helpful. Both were kind, courteous, and professional. As a police officer and veteran I know how something as little as being told good job by a leader means so hopefully their manager will at least do that because they deserve it.

Pe
Review №3

Excellent response to my new business request. Great plan to replace my previous supplier. Far more economical and flexible. I am looking forward to years of great friendly service.

Fe
Review №4

Would NOT recommend but due to equipment being owned by the business we are forced to use their services.One very cold Friday afternoon right before the last big snowstorm I came home from work to find out I had somehow managed to use up all the propane in the tank in less then 2 months. How, I dont know but that was beside the point at that moment, I needed propane and quick. This has never happened in the almost 3 years weve been living at this location but I remembered from the initial conversation when we set up service that any emergency propane service would require an additional $150 service fee which at that desperate moment had to be paid so I quickly called and asked for an emergency delivery. The lady on the phone was very nice and said she would take my info and have someone call me. It was about 20 mins later a man called and I explained how we were completely out of propane and that I understood there would be an emergency service fee. I asked if I could just get the minimum amount to lessen the charge considering Im a single mother of 2 and just spent over $300 on propane just 2 months prior and he said No, I have to pay to get the tank full. I had no option but to pay so I said ok how much would that cost. He said well with the $250 emergency service fee and the amount of propane it would come to $900! I told him I was told prior it would be $150 he said that it was because it was Friday and pretty much after hours even though the website says they were open 8am-4:30pm and at that moment it was only 3:45pm at most. There was nothing I could say or do so I told him okay I have to pay it I desperately needed heat and asked him if he was ready for my credit card information he said No, you have to pay cash stating because it was after hours there was no way to process the credit card payment. So I said fine. I ran to the atm to get the cash. The tank was filled in about an hour or so and the service man came to collect the money. He said it was going to be $1027.69!!! I said what!? The man said $900 and thats all the cash I have and he said he understood and accepted the $900. He was very friendly. I now get automated calls every night ranging from 7pm-830pm and past due notices in my mailbox every couple days due to the mans inability to calculate correctly.I couldnt be more disappointed in the lack of customer service and/or compassion toward the situation.

Ca
Review №5

Knowledgeable & friendly technicians. We are a new customer and Nick put our minds at ease in regards to a few questions we had. Thanks!

Ro
Review №6

Very friendly, on time. Nicholas Paoletti was informative and kind. 10/10 would recommend.

Ch
Review №7

My technician was very friendly and helpful. I’m new to the area. I was thinking of switching . he talked me out of it . with his knowledge of how things are and how good my equipment is . I appreciate his opinion and his hard work .

Sh
Review №8

Nick came for gas check and was very patient and professional to answer our questions.

Mi
Review №9

Great customer service from Nick! He did a thorough review of our current system ensuring there were no safety issues that needed to be addressed.

Jo
Review №10

Nick was awesome and extremely professional. Would recommend to anybody. Knowledgeable and extremely courteous.

Be
Review №11

Technician was very friendly, professional, and did a great job. They were eaasy to work with and I highly recommend them.

Ma
Review №12

Nick from Sharp Energy is the best person. Hes so kind and well knowledged in his feild of work. He came by to let me know what he was gonna be working on and I had a few questions he was able to help me out with.

su
Review №13

Nick the technician had a good attitude courteous mannerCame on timeDid the job in four hoursI would recommend him to my friends an family

Li
Review №14

We had a wonderful initial visit and safetyinspection with Nick at the property where werecently relocated. Nick was able to answer ourquestions and was very professional.

La
Review №15

The technician was excellent and corrected the pressure issues we were having.

Ke
Review №16

Super nice and friendly! Answered all my questions and very knowledgeable.

Mi
Review №17

Very competitive pricing and very knowledgeable and friendly staff all the way from sales down to to the delivery driver. Came ON TIME (early) on the day they scheduled me for a delivery. Very happy with them so far. For reference, I own my tank and shopped price/reliability fairly extensively.

Am
Review №18

If your company orders food for any reason you should tip. I just think it’s hilarious you guys can afford 114 dollars worth of food and expect it to get there for free.

le
Review №19

Arrived between hours confirmed and answered my questions. Was friendly and a pleasure.

Me
Review №20

Professional, friendly and ontime.

Ri
Review №21

The customer service is horrific. The propane tank was put in our yard all crooked and the didnt even back-fill the dirt...the tank is sinking we have over 2 foot divvit in our yard next to the box.The gauge was under water cant see it....dont even now if its accurate.Our home is new and we moved in October 12,2017 and they filled the tank in early September, the builders use the gas for over a month, but in December we got a bill that they forced us to pay, because they stated, we tried to Bill the Builder they didnt pay, so since the tank is on your property you have to🤔.....How can this be if we didnt even own the house then.We are being held hostage to use Sharp.....So sickening 🙄🤢

Ki
Review №22

These guys consistently have the best prices for propane, their customer service is great, and they even check the cathodic protection system effectiveness.

Da
Review №23

Was on time and very professional.

Ma
Review №24

Great service

Information
12 Photos
24 Comments
4.7 Rating
  • Address:250 Corporate Blvd Suite B, Newark, DE 19702, United States
  • Site:https://sharpenergy.com/newark-delaware/?utm_source=google%20my%20business&utm_medium=organic&utm_campaign=newark
  • Phone:+1 302-273-7060
Categories
  • Propane supplier
  • Gas company
  • Industrial gas supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Similar organizations