Very good automobile dealership! The people are both friendly and knowledgeable! They aren’t pushy at all, they just tell it like it is! For me it was Great!

This applies to porter preowned. Bought an overpriced car from here and didn’t even last 2 weeks before the dealership shine wore off and started having serious issues, I haven’t even gotten my plates from them yet. I called and they told me I’m out of luck because I didn’t get a warranty but was never offered one to begin with, and then the manager told me I couldn’t have gotten one regardless. Don’t buy a car from here, just bunch of snakes ready and willing to rip you off and steal your money. If I could give less than a star I would. I’m sugar coating this, but if you want to have an awful experience go get ripped off from porter.

Very easy going. The salesperson. ALEX, he kept me informed about the car and kept me engaged until I bought it.

After about a week of searching the popular auto-purchase websites I found some pretty good deals on Ford Fusion Energis. I decided I would test drive one before making an online purchase. I found a couple at Porter Ford.Chris Mann and Andrew Nace took care of me like family. They patiently went through the details of why I was buying a car and not just trying to sell me one. They found me more car for less money than I ever could have found online. After selecting a great car and getting a very fair price for my trade-in Rob Dollar went way beyond what a regular Finance Manager would do and fixed me up with a great warranty and oil changes. He also found me an interest rate that no online app could ever match.This was the third car I purchased from Porter Ford. I was treated very well the first two time, but this time it went beyond the pale.Thank you and thanks to your people for taking such good care of me.

The sales folks at Infiniti are excellent. They dont pressure you and they are about the nicest I have ever dealt with.

Everyone was very nice and courteous. Was initially informed could be up to a 2 hour wait, but I was there less than an hour!

Great knowledge people. I went to the Parts Department, and they were quick to help me. Good Job Guys

Good sales staff... bought second car there because they found exactly what we wanted.

Great experience. I hate buying cars and these guys are really great to work with

Great customer service. Justin handled everything great. Quick service by the techs!

All the employees were nice and courteous they did their job fast and well

Great,fast service.

Great customer service and repair

Very poor customer service, possibly looking for a new car but the salesman was dismissive and very uninterested. Since we were looking at expensive new cars, I would have thought he would want to make a sale

Waiting room for service empty. Clean inside.

Very well thank tou

Not super fast but the sales people are great!

Nice place. Unfortunately they didnt have what i was looking for but finding what you WANT you may have to order it.

Took my SUV in because engine light came on. They checked it out and could not find a problem. Heres something you dont hear of a car service, THEY DID NOT CHARGE ME. Truly blew my mind. I will be coming back for service when needed. And when the time is right for a new car. Thank you Mike and Mr. Porter. Great job.

Great place to get or look for a car. They were very helpful and gave me no BS. I dealt with Jeff Winnington and he was awesome, went out of his way to get me everything I wanted for my car.

Fantastic experience here! 2 yrs ago I called a few places and inquired about pricing/incentives. Michael Williams answer all my questions and gave the best deal. I walked in signed papers and walked out. Last year my wifes lease was up went back here to Mike and he helped us get a car from their sister co Porter Chevy. Couldnt have asked for a better experience.

My issue is not fixed and a new problem but the ssid they could not locate the electrical short thats plaguing my car? They used 13 miles while trying to locate this issue.OK Folks, I was contacted by the service manager who was on vacation when I was there(My Rouge) and Mr. Porter as well. Im always impressed when a owner takes time from a busy schedule to contact a customer to try to make things right, I used to do that too !In The End This Is Where You Should Do Business !Get There & Get A Vehicle, You Cant Beat Family Service . . .Murph

Nice cars looking at the infinity G 50 nice and polite workers and service was good and they are very real when they talk to u

Good service

It takes care of my car .. Love my car.Their good

Very good experience with the sales department,mechanics.

They always do great work

I usually have a good experience here but not this time. I was told I needed the very important 30,000 mile service which cost a little over $1,000. After I declined she made her way down and I finally agreed to $109.00. The wait time was reasonable and I was on my way. When I got home I put my invoice with my others on file and noticed the put a blended oil in my car. I always use the synthetic oil w-20. So I called and they checked and confirmed that is what I always get. I made an appt to take it back and get it corrected. I gave them 3 stars for correcting the problem but this should not have happened and was inconvenient. I hope the person who took care of me the first time is coached to do a more thorough job.

Engine failed. Rachel was great about getting it covered. But it will be 6 weeks I am paying for a rental for their defective engine. It is what it is

Porter Auto Group is a Delaware institution. But it got to be an institution through outstanding customer service. Whether for service or purchase of a vehicle, Ive had nothing but exceptional service and care.

Fantastic service. These folks seriously go the extra mile to make sure their customers are satisfied. Purchased several vehicles from this dealership and have always had them serviced at Porter. Their body shop also does better work than typical dealerships.

A good dealership that I visit because I bought a car from them. And they give me free oil changes for life. Of course our bit on the pricey side with all of the staff and amenities they offer the customers. So it isnt too often that I use them for any actual repairs. The quality of the service is excellent and the speed isnt bad either.

Dont follow though on calls nor service. Sold me a car that had faults.

Andrew the new sales manager is the greatest.keep up the great work. Cant wait to see you again soon.

Great place to buy a truck. Ask for Jill.

They always take great care of me.And I was very pleased with my service this morning.Was in & out quickly!

I purchased a great vehicle here and my sales guy, Miles was awesome. No pressure just great service. Im loving my Chevy Equinox. I recommend stopping by and buying your next vehicle here.

Mike Ferguson always makes sure all my car services are taken care of to my satisfaction. He is always very pleasant

They are very friendly warm and passionate w/their customers needs. They explain everything to you so you know and understand the 411 of the services needed recommendations etc. I HIGHLY Recommend!

Body shop repair. Ive had comments on how good the drivers side of the car looks after body work on it. They had a rental vehicle ready for me. Three stars because the finish date was missed two times. Also there was sanding dust all over inside the car including the air vents.

Great service team! Very clean and relaxing waiting room. Drinks and some snacks were available while I was waiting for my car to be finishedGreat WiFi connection is available for those waiting for their cars being serviced.

Great service, knowledgeable staff and technicians. Contacts you by phone while waiting in the lounge. The technician sent me a video of my car and explained the work that was done on it. I watched the video showing him working on my car in real time. Service managers are great there !! I have always enjoyed bringing my automobile there.

I had such an awesome experience with the car salesman his name was Garrett Otto and he helped me get exactly what it is I wanted what it is I needed which at my car that I had was just a wreck and I needed to come down and price of what I was putting out a month and it was a wonderful experience I highly recommend if you go to Porter Ford please ask for Garrett Otto. He was awesome!!

Porter is the easiest place to purchase a car. Knowledgeable staff and very honest. Go see Roy, hes great.

Rob S. is the Man! I sent my application in for my Dream car (Range Rover) and he got it APPROVED in little to No time. Their team is amazing! Even the Finance Manager is the Best!

Helpful service department. Friendly and professional.

I am one of the head detail technicians here and its been a very good experience working for the Porter Auto Group . The sales team here is very professional and respectable!! From used car to new car salesman as well as the service department. The environment is very welcoming to customers and the employees!!

Excellent service! Always hooking me up and getting bonus points towards discounts. Quick in and out. Rental cars available if needed.

Bought a car here and lasted a few months!! All cars look great on the outside but are all junk cars which Im sure they are fully aware off and just fix and hide the issues until they are able to sell them! From the reviews I see Im not the only stuck with a non working junk car and car payments!

Cars always finished on time given during estimate. Reasonable rates for a dealership.

My service tech Lorenzo hook me up with some knowledge about my F150 thats why im dedicated to porter ford.good looking out

I go in for service here on a regular basis. They are always very friendly and quick. They do a great job washing my car. I feel the prices are reasonable for a tire rotation and oil change.

Had recall. They were awesome. Very good customer service. They are the reason Im continuing my stay with Infiniti

Stue is the accommodating and understanding sales person I have ever come across. Straight forward and helpful.

Excellent customer service, and salesmen who will work with you to give you the best deal possible.

Expensive

I just leased a 2015 Honda Accord through Martin Honda and it was the most amazing dealership I have ever done business with! After many horrible previous experiences with dealerships, my husband and I were nervous about going through the process again. Chris Burnett was our sales man and was so friendly, honest, and worked to get us exactly what we wanted. He made the entire experience so simple, quick, and enjoyable. He has definitely earned life long customers, and I know that my business will stay with Martin Honda for years and years to come. Thank you Chris!

Bob Martin is the best on the block. I got my dream car and Im excited

They have always taken good care of my car. Recently I went there close to closing on Saturday because my car broke down but was still drivable. The employees were outwardly unhappy I arrived so late even though I have No control over when the car will fail. The service Manager was great however and they fixed the issue on the spot that day.

Appreciate the Porter group both in the sales and service areas. Several members of my family have purchased cars and trucks over the last 8 years. I use the Nissan and Ford service areas for my personal and business vehicles. Always have a great experience and when things are not perfect, they work to make it that way.

Did not fix the original problem the first time. Second day took it back and person was very rude. Never again!!

Porter did a great job on my routine auto maintenance. Very quick and no unnecessary repairs. Im very happy with their service department staff and technicians.

Great and fast service again from Porter Chevy. Is why I bring back my 7 year old Equinox for routine preventive maintenance. Kudos to Maddie!

Came in for an oil change, tire rotation and some minor maintenance and the staff was very knowledgeable and very pleasant! Got there early and was out in less than an hour. Excellent job!

I been dealing with Porter Chevrolet for over 35 years their. The best in my book. Porters are not perfect but they sure try hard.i suggest that if you have or had a problem make sure you follow through the chain of command if you are not satisfied. Dont give up they will help you

Salesman was friendly. I was happy with our car purchase until things started going wrong. Breaks needed replacing while under warranty were supposedly fixed, but still made noise. 2 ignition coils went and technician should have replaced them all, but they didnt. Now I have to pay more money on labor to fix the others now. We had gotten vehicles at David Dodge before, but tried Porter on a family recommendation because they were closer to home. Never again.

Professional service people. Car is always done on time.

Can’t say enough great things about working with this dealership! Miles was quick to respond and to take care of all my needs as a consumer. Eric was also very helpful in the finanace dapartment. Both very knowledgeable within their area of expertise. Would highly recommend if you’re in the market for a used car.

Absolutely the BEST! If you live in the area or even far away bring your car to these guys because everything here is top notch! Quality work, excellent customer service, timely repair. They kept me informed throughout the whole process, ended up doing perfect job and remained courtious, professional and very nice for the whole duration of the service. If there were more star to give they would have received them!Extremely happy customer, David Mielcarek

The person in parts was helpful,once I found the parts department.

Pretty good but selective on how hard they will work a deal for you

In & out with great service & speed.

Very helpful staff and management! Drove from NJ to buy a F-150 and it was late they stayed and made sure everything was right and sure enough I drove the used but very nice F-150 home!

Top notch staff with top notch customer service. Lee was outstanding. They have found a customer for life.

I had a good experience purchasing a car from Porter Used Cars in Newark. They were able to beat the financing offer of my credit union with 1.96% and the car I purchased was delivered in perfect shape clean and gassed up ready to go. I would recommend doing business with them.

I visited the Infiniti portion. The experience is always pleasant. Nice quiet environment. Courteous staff to deal with.

The best Ford dealership in the world.😃 Justin in the service department and his co-workers are very professional and they have an endless amount of knowledge. Their waiting room is excellent with plenty of seats, flat screen tv, a play room for kids and free WiFi. Go check it out for yourself and ask for Justin if you need something from the service department. Have a blessed and wonderful day! 🙏

Bought my Elantra GT at Porter Hyundai... service and sales are great

They have a great manager in Tim and a supportive Sale staff. Their service department is one of the best.

Excellent service. Caitlin was courteous and pleasant.

Needed to have the after market bumper replaced with OEM & the people at the auto body shop handled everything with the insurance company on why it needed to be done.The part was replaced and looks fantastic.Thanks again for your time and help.

Great people, prompt service. As a bonus your car always comes back with a fresh wash!!

Excellent service. Very knowledgable and friendly sales consultant. Good collection.

Excellent dealership..very professional

Excellent service group. They do not upsell, sell you things you dont need. It has always been a pleasure to deal with Porter.

You will not get a deal here. Experienced Scam artist. The fine example of a Stealership.

The leasing agent I spoke with was very nice and did not have us waiting all day to returning a car.

My husband Bought a car here a year ago and has had only issues with it. The first few months it had a check engine light that porter said was not covered even though the car was under warranty, then the cruise control stopped working and now a week ago the cars engine wont rev past 2,000. I was told the cars computer also might be bad! And we are still stuck paying monthly payments for a junk car we cant even use..

The entire staff worked hard to win my business, from the first contact through to the end of the sale. I remain in contact with the salesman even after the sale. I highly recommend this dealer.

They always treat me very respectful, and work with me on my car. Maddie is awesome

Had oil change and other items done on my vehicle, tool less than an hour. Quick and efficient.

Scheduled for a recall appointment. Showed up on my appointment on Saturday and was told they dont do recalls on Saturdays.

Repair work completed I a fast efficient member.

Very nice great vacuum cleaner works so good omg the best remodeling ever

Car was reasonably priced. Service was good but couldnt close the deal.

I love the service of porter nissan and the customer service that I always receive when I take my car for servicesAngel is always a pleasure to work with.

No hard sell or pushing. Professional service.

This place is a disaster. I brought my vehicle here after a serious accident in January the shop has done an ok job on the exterior body repairs. But my vehicle has had nothing but issues since I picked it up in months ago. There was significant damage to my vehicle and I do not have faith that Porter had completed a satisfactory job. My vehicle has been in and out of the shop for months as there continues to be issues with the repairs. On top of the issues with the repairs, the communication within this shop is beyond terrible. Everytime that I wanted to get an update on the status of my vehicle I had to call the shop as they never reached out after asking for them to contact me multiple times. When I would call, they rarely would have an update and it seems that the internal communications has little to no organization or coordination with each other. Do not take your car here. Terrible service!

Friendly maintenance and repair shop staff, comfortable spaces to wait while your car is being attended to...

Fast were set up an ready to go, pretty painless.look forward to completion.