A summer item I ordered in the spring (mid May) was delayed until August, and I didn’t like it and returned it 35 days after it shipped (return policy is 30 days). Store clerks drew a line said no, but they said I could call the online customer line and pursue it there. I called and it was cleared in 5 min. Returned it in store and it felt like a pointless battle. Just wish customer service was a little better. If something is delayed that much maybe don’t offer to sell it.

DeALz! good dude upstairs 👍 40% oFf $250 then more of if your credit app is not declined …

Poor service by all staff. Especially upstairs in the mens area. No wonder its a dying brand.

Pleasant, sociAlly distanced yet well staffed and masked. variety in stock for most common sizes.

Well maintained and up to date. Inviting environment. Not super sure about all the employees and the attitude they bring to the team. Nevertheless the store is well managed and kept stocked with the latest fashion. If you care about supporting companies that benefit this world please look into corporate before shopping here. My review is what I experienced and witnessed in the store which was positive.

I always love how clean and tidy J. Crew is. You dont have to dig or rummage around for something. Everybody who works there is super nice and very helpful. Im probably there more than I should be!

Found something that worked, and at a good price. Good score. But thats the rub. Very few of any one thing. May not have your size or color, but if youre lucky, youll get what you want, and at a good price. Stop by, if youre nearby.

I called stores all over the country before I finally called this JCrew and they had the shoe I wanted in stock! The associate who helped me (Sabrina) was awesome and extremely helpful. Give her a raise!

Great store, awesome staff. A fun experience. Cool clothes to boot.

My cougar loves the outfit I got her. She got some many compliments from her highschool students.

They have a decent selection thats better than other locations in the area but still nowhere close to what they have online. The employees are great. Prices have gone up a lot, but the quality is still pretty worthy if you buy stuff on sale. Tip: theres always a sale either going on or right around the corner.

Great style. All the staff looks amazing. Love the location. Great place to find wool coats. Love their socks!

Got a really nice coat here and the customer service from brendan was the best part

I haven’t received my item yet . Been to store 2 times already, they are keep looking but couldn’t find it . One of the employee said she will give me call back once she receives it but never got call from anyone. My money has taken out from my card.

I come here for the cashmere. Their style otherwise isnt a good fit for me however I can observe that the quality of the items are high and good material.

This place... I dont even know. I had occasion to step foot into this hive of scum and villainy and I had no idea how much money these Ritchie Riches spent on their bland GOP duds. The workers with their secret service headsets look like idiots and seemed pretty self-important for mall workers. Long story short, boring clothes with big price tags.

Andre gave one of the best customer experiences I have ever had, buying a suit for my wedding. Excellent service.

I have never went to this place. Probably just walked by it

The only reason I like j crew is because they partnered with Nike to make some killshot 2s. Love my pair

Nice staff, nicely organized store. Only 3 stars because they seem to specialize in mens sizes S and XS.

They are all the same. Passable quality clothing at Nordstrom-esque prices, wan employees who ignore the heavy-set.

Staff is helpful. Not much to select from though.

Beautiful J Crew store location!

They size mens shirts wrong.

Friendly staff. Good range.

Decent clothing.

Cool shirts and sweaters

Right in Pioneer Square, the location couldnt be better. My wife goes here and I go to the Nike Store.

Kaylee was amazing !

Nice for an old person

Preppy, but not obnoxious.

Another shop but with a real Portlander touch

Nice

Nice place

Clothes

Very helpful and on top of it staff

On sale