Said on website that he’s open, called him and he said he will be here in 30 minutes, waited two hours and then ignored my calls, the owner is a liar! Beware he’s not to be trusted!
I looked at so many rugs online before working with Harooni Rugs. The personal service I received from them enabled me to find a magnificent rug that is perfect in my room. It’s giving me great pleasure every day and is more than just a covering on my floor. They are knowledgeable, eager to work with you, and their prices are very competitive. They gave me details of my rug, where it was made and the weavers, so that I have a piece of art and history in my home. Thank you, Harooni Rugs.
Ive had the pleasure of buying from Harooni Rugs many times and each time I ask for George because he is the most helpful, kindest, patient salesman Ive ever met. His knowledge of inventory and style seems endless and he is always willing to go the extra mile. My advice of course is buy from Harooni rugs, but when you do, PLEASE ASK FOR GEORGE specifically because youll get a top notch salesman and a wonderful rug buying experience!
I was highly satisfied with Georges professional response to my inquiries and concerns. I received excellent services from this company. He was helpful with the best of customer satisfaction mindset. I strongly recommend him and Harooni rugs for your next high- quality rug purchase.
I have recently moved into an older home with hardwood floors throughout. I discovered Harooni Rugs and have been thrilled. We immediately ordered three rugs and were extremely satisfied. I have since ordered another and was just a pleased with it. George is so easy to work with and the rugs are beautiful!
Thanks George for your help finding me the perfect rug especially putting together similar rugs based on the size, type and colors I was seeking. It seemed impossible to do so on ebay so with your help I was able to find what I was looking for. The rug matched the description, photo, and the condition stated on the web. It was delivered promptly to me in Oklahoma. Excellent customer service. Thank you so much!
I was very pleased with Georges service. The first rug I ordered had a spot on it. I contacted George and he immediately invited me to return it to his office, postage-paid. He offered me the option of waiting to see if the carpet doctor could try to remove the spot, or I could select a different rug. I really liked the first rug, but I needed a rug quickly because it was right before the holidays. The new one arrived within a couple of days, and I like it even better than the first one!
We had a lengthy, very positive experience here!We came across their name when I correlated several ebay posts to their NY store. This is their home-base. They have a show-room in Midtown East, and I think a big warehouse in Brooklyn.Before you come, I think its important to have a target rug (a photo of something you like, have already, or are thinking of purchasing) and a target price. Youll be asked to send the former before you go; and its inevitable that youll be asked the latter at some point once you visit. We did this by visiting big-box stores before Harooni.We sent a photo of our target rug beforehand. When we arrived, they had a very similar rug to show; we commented what we liked or didnt like; they brought out another rug, and we iterated like this for an hour or two.Effectively, we walked out with one of two options: we could buy the rug we had already chosen for roughly half the price we had been quoted earlier, or we could buy a rug that we had chosen from his stock that we liked much better for the same price.So, look, if youre reading this, you are already aware that there is enormous price uncertainty in this business. My advice: find a benchmark first, then go here. Obviously, theyll be looking to make a sale. But, so are the guys at the big-box stores, right? They cant force you to buy their rug: so, go in with your benchmark, and determine if you like the same rug (at better price) or better rug (at same price).For our part, we couldnt be happier.
My dealings with Steve and especially. George in finding the perfect rug was outstanding. Great quality and price, quick free delivery, would highly recommend. George was very helpful with first finding the warehouse to rug selection. A must see warehouse in Brooklyn
Ive bought several rugs from this place. Great rugs and selection, quick shipping and generous full return policy, and George in particular is always extremely helpful in answering questions and searching for specific sizes and styles. Highly recommend.
We had a chance to work with Harooni rugs (recommended to us) and were extremely pleased with the service and selection. Between helping us find a rug that would fit in our space and shipping, George really helped us choose a piece that we are excited about. Looking forward to working with him again
I have met Harooni Rugs many years ago at the Atlanta trade show, and have been ever since very pleased with their prompt response and service.Good quality merchandise. I have been dealing with George and really like his professionalism very much.
I have bought many rugs from Harooni over the past few years and they have been great! George was really great in helping us find exactly what we wanted.
We had a wonderful experience getting our beautiful carpet. George was very helpful and the staff was great. They had the carpets we picked out on the internet ready for us to see. Steve was also friendly and helpful. We would highly recommend them to anyone looking for a beautiful carpet.
We were very happy with our rug and our experience with Harooni Rugs. George was always accessible, knowledgeable and helpful with any questions we had. We will definitely purchase from them again. Pam P.
Very reasonable, excellent cleaning and superb customer service. I have recommended them to several other people who have all been extremely pleased. First class!
I recently purchased a rug on-line from Haloomi. It arrived a day early and was exactly as described. Unfortunately, the colors werent as compatible with my room furnishings as I had anticipated, so I returned the rug. Gheorghe Becciv and team were super helpful throughout the entire process, and my payment was immediately refunded. Form start to finish, it was a great customer experience. I will order from them again and recommend them to others without reservation.
I was extremely pleased with this Company and George, specifically. Everything was exactly as described and the communication was very good. We purchased the first rug and after it arrived my wife did not think it was big enough for the room. We returned the first rug and ordered a second, it turned out to be perfect for our babys nursery. This rug was of the highest quality wool and silk, handmade Persian rug. These rugs were expensive, but much less comparatively than other retail outlets that we shopped around. Please have full confidence in dealing with this company, I recommend it fully without any hesitation whatsoever. Five star experience!
Great customer service, prompt, accomodating, very helpful! Beautiful rugs as well! Highly recommend George, he went out of his way to help me!
Great company to deal with, beautiful excellent quality rug. Excellent shipping and after purchase service. Will shop here again. Thanks for everything George
I was sceptical of buying rugs site-unseen over the internet. Stumbled on George randomly in looking at one of their rugs on eBay. He was extremely helpful and professional. If anything, he understated the quality and beauty of the rug I ended up buying. I dont, as a rule, do many reviews but this experience exceeded expectations by so much that I thought they deserved recognition for the quality business they are running. Ask for George. He will not disappoint. He makes buying these rugs easy and you dont need to worry about his representations of his products. A 5 star buying experience if ever there was one. I will be looking for more excuses to buy rugs from George in the future and recommend him to anyone looking for some beautiful, high quality rugs.
TEN STARS to George for his prompt responses, frequent and helpful communication, unending patience.....Customer service at its very best!!And we love the beautiful rug!!!
Harooni Rugs is great to deal with and the personal service George gives is excellent.
Steve I trust and his wife. They are very good people.
I just bought a kashan Persian carpet on Live Auction from Mr Harooniny and it exceeded all expectations in quality,, ease of the transaction, communications and integrity of Mr Harooniny. In todays world it is not only rare but truely gratifying to have someone you have never met do more than expected and follow up to insure you are satisfied with their service. I would recommend Mr Harooniny to anyone for his honesty, knowledge and competence. GREAT EXPERIENCE,!!
Horrible customer service. Atrocious.
Great experience