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Fossil Store
185 Greenwich St, New York, NY 10007, United States
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Fossil Store
Comments
Al
Review №1

Doesnt exist anymore

Es
Review №2

Amazing service! We walked in for a repair. They had the identical watch in stock. They replaced it on the spot. They also seized it and engraved it with my name, all free of charge. Alexis helped us and she is wonderful!

Me
Review №3

Robin and Tricia were so helpful and so fun to work with. Extremely sweet and they had incredible customer service. I would definitely coMe back if I lived in New York

Ch
Review №4

The service at the fossil store was incredible. I had new batteries put in two of my watches and a link replaced. It took about 10 minutes. My attention was fixed on the displayed watches and all the while the associate provided me with in dept knowledge of the watches that compelled me. I love the service and the products at Fossil. Im forever a Fossil custormer.

Jo
Review №5

Dropped by to shop for a bag and was greeted immediately by Luis. Absolute sweetheart and walked my boyfriend and I through the products and made us feel right at home. Definitely left a lasting positive impression. Thank you Luis!

Lo
Review №6

It was the best part of my day, after getting lost. The staff was great great and very very pleasant. They did there job. I will go there again now that I know where they located. Thank You.

Ma
Review №7

Love fossil watches.

Ta
Review №8

Great customer service, very good products with reasonable prices. Louis the branch manager is highly skilled.

Ja
Review №9

My aunts favorite store without the batteries

Ma
Review №10

The shop is really nice and Fossil sells products of a good quality. Kellee was really friendly and helpful, best staff member! They stamp individual letters inside your newly bought wallet, free of charge. Thats a great service!

Ke
Review №11

Awesome Store with outstanding service!I had a issue with my watch not charging anymore. I went back to the store on my lunch break to try and get the issue resolved with it. I was meet by Cristal, the same lady who sold me the watch. She took care of the issue by replacing the watch under warranty and also resized the watch again to my fit. I was in and out of the store on my lunch break and was still able to have lunch. THANK YOU CRISTAL!

Mi
Review №12

Spoke to Cristal at this location because my fossil smartwatch was malfunctioning. She was extremely kind and informative and was able to replace the device free of change because it was under warranty. Truly outstanding service!!!

Ph
Review №13

Excellent selection of merchandise (particularly, watches). Personnel extremely friendly and helpful.

TM
Review №14

Wow.The staff here is very friendly and informative . Ilike fossil watches . I was bummed that they didnt have a few watches on stock, especially if it s on display . This store . . . Dropped my watch off for repair 4 weeks ago . I did not receive any proof of drop off . There hasn t been any correspondence with me about the whereabouts of my . . . Knew nothing about watches, Andrew was a great help ! !

Lo
Review №15

Excellent customer service, knowledgeable, nice and willing to answer any and every question

Ro
Review №16

Super friendly and knowledgeable clerks. Wonderful experience.

Ji
Review №17

Helpful staff, good products. Would recommend

Kr
Review №18

The store location is closed because of the pandemic.

Si
Review №19

The representative was really good. She fixed wrist watch battery for no charge. Thank you 😊

Tu
Review №20

Had the most amazing bag purchase experience here, thanks Robin!

Mo
Review №21

Amazing service!

ke
Review №22

They have great watches,whish they had more stainless steel collection rather than leather one..

Ch
Review №23

Good store with very friendly and helpful staff.

Ed
Review №24

Great looking shop and staff the best

Vi
Review №25

The staff here is very friendly and informative. I like fossil watches. I was bummed that they didnt have a few watches on stock, especially if it’s on display. This store has more smartwatches than the boring ones I like.

Mi
Review №26

Dropped my watch off for repair 4 weeks ago. I did not receive any proof of drop off. There hasnt been any correspondence with me about the whereabouts of my watch. Ive called the store several times and I get the same message everytime, Im going to look into it and then call you right back. I have not gotten a call back. My watch is M.I.A. I spent alot of money on that watch and this is just terrible customer service. Just TERRIBLE!

Ta
Review №27

Great knowledgeable staff. Clean showroom.

Dy
Review №28

Knew nothing about watches, Andrew was a great help!!

Ve
Review №29

Friendly and efficient ready to help

Sa
Review №30

Amazing store and amazing service

Pa
Review №31

Decent collection of watches

Ar
Review №32

Loved the care...

Va
Review №33

Workers are great there.

Mi
Review №34

Helpful and friendly.

He
Review №35

Very helpful staff.

Kr
Review №36

Very good collection

Ja
Review №37

Great service

ra
Review №38

Very pleasant

Ma
Review №39

The best

Md
Review №40

Love it!

Am
Review №41

Great place

Br
Review №42

Very nice accessories and a good price to give as an example. =)

Da
Review №43

Excellent attention from the shop assistants. And above all, quality watches at an unbeatable price. Recommendable!

JE
Review №44

Excellent atention

SA
Review №45

Super service and the brand is excellent

LU
Review №46

My favorite watch

Kr
Review №47

Excellent service and many styles.

Information
26 Photos
47 Comments
4.7 Rating
  • Address:185 Greenwich St, New York, NY 10007, United States
  • Site:https://stores.fossil.com/ny/new-york/world-trade-center-8315/
  • Phone:+1 646-694-9738
Categories
  • Leather goods store
  • Bag shop
  • Fashion accessories store
  • Handbags shop
  • Watch store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–7PM
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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