Doesnt exist anymore
Amazing service! We walked in for a repair. They had the identical watch in stock. They replaced it on the spot. They also seized it and engraved it with my name, all free of charge. Alexis helped us and she is wonderful!
Robin and Tricia were so helpful and so fun to work with. Extremely sweet and they had incredible customer service. I would definitely coMe back if I lived in New York
The service at the fossil store was incredible. I had new batteries put in two of my watches and a link replaced. It took about 10 minutes. My attention was fixed on the displayed watches and all the while the associate provided me with in dept knowledge of the watches that compelled me. I love the service and the products at Fossil. Im forever a Fossil custormer.
Dropped by to shop for a bag and was greeted immediately by Luis. Absolute sweetheart and walked my boyfriend and I through the products and made us feel right at home. Definitely left a lasting positive impression. Thank you Luis!
It was the best part of my day, after getting lost. The staff was great great and very very pleasant. They did there job. I will go there again now that I know where they located. Thank You.
Great customer service, very good products with reasonable prices. Louis the branch manager is highly skilled.
My aunts favorite store without the batteries
The shop is really nice and Fossil sells products of a good quality. Kellee was really friendly and helpful, best staff member! They stamp individual letters inside your newly bought wallet, free of charge. Thats a great service!
Awesome Store with outstanding service!I had a issue with my watch not charging anymore. I went back to the store on my lunch break to try and get the issue resolved with it. I was meet by Cristal, the same lady who sold me the watch. She took care of the issue by replacing the watch under warranty and also resized the watch again to my fit. I was in and out of the store on my lunch break and was still able to have lunch. THANK YOU CRISTAL!
Spoke to Cristal at this location because my fossil smartwatch was malfunctioning. She was extremely kind and informative and was able to replace the device free of change because it was under warranty. Truly outstanding service!!!
Excellent selection of merchandise (particularly, watches). Personnel extremely friendly and helpful.
Wow.The staff here is very friendly and informative . Ilike fossil watches . I was bummed that they didnt have a few watches on stock, especially if it s on display . This store . . . Dropped my watch off for repair 4 weeks ago . I did not receive any proof of drop off . There hasn t been any correspondence with me about the whereabouts of my . . . Knew nothing about watches, Andrew was a great help ! !
Excellent customer service, knowledgeable, nice and willing to answer any and every question
Super friendly and knowledgeable clerks. Wonderful experience.
Helpful staff, good products. Would recommend
The store location is closed because of the pandemic.
The representative was really good. She fixed wrist watch battery for no charge. Thank you 😊
Had the most amazing bag purchase experience here, thanks Robin!
They have great watches,whish they had more stainless steel collection rather than leather one..
Good store with very friendly and helpful staff.
Great looking shop and staff the best
The staff here is very friendly and informative. I like fossil watches. I was bummed that they didnt have a few watches on stock, especially if it’s on display. This store has more smartwatches than the boring ones I like.
Dropped my watch off for repair 4 weeks ago. I did not receive any proof of drop off. There hasnt been any correspondence with me about the whereabouts of my watch. Ive called the store several times and I get the same message everytime, Im going to look into it and then call you right back. I have not gotten a call back. My watch is M.I.A. I spent alot of money on that watch and this is just terrible customer service. Just TERRIBLE!
Great knowledgeable staff. Clean showroom.
Knew nothing about watches, Andrew was a great help!!
Friendly and efficient ready to help
Amazing store and amazing service
Decent collection of watches
Loved the care...
Workers are great there.
Helpful and friendly.
Very helpful staff.
Great service
Very pleasant
The best
Love it!
Great place
Very nice accessories and a good price to give as an example. =)
Excellent attention from the shop assistants. And above all, quality watches at an unbeatable price. Recommendable!
Excellent atention
Super service and the brand is excellent
My favorite watch
Excellent service and many styles.