Friendly employees and great ice cream. You definitely must try!

Delightful...the staff is so sweet and patience. Been there many times. Awesome

Workers are nice and quick! Great experience.

Really wanted my fav malt shake - mint chocolate chip with cookies and cream. Alas this location didn’t have any mint flavored ice cream the Saturday I visited. I chose my back up recipe - cookies n cream and cookie dough. Not the same at all but I had to make do :/.On a side note, they have these cup cones if you don’t want to get a cone for spillage reasons :)

No inside seating, very small shop. A decent amount of flavors. Customer service was ok.

Rich and fresh ice cream thats taste delicious

Quality ice cream and quality service! Great flavors!

A bit hard to find. Service is good

Beautiful service and, well, B&J ice cream!Perfect

The worlds most delicious ice cream. Safe, friendly staff. Large and small ice cream cakes. Theres nothing better!

Make your own milkshake out of any Ben and Jerry’s Flavour you desire?Oh yes.

The ice cream is great and you can get cakes made there. Unfortunately, you still must go elsewhere to eat.

Great ice cream selection and customer service!

Awesome ice cream. A bit pricey but worth it !

My second time going to this place, very friendly staff. Very decent prices & vegan friendly 😋😋😋 Im pleased - definitely buying more if Im around !

Great ice cream and mixed flavors!

The staff were very unprofessional... one in particular very big male mid-thirties to mid-forties was watching something on his device very very loud and obnoxious and I asked him to lower it and he gave me such an attitude. He was downright nasty and rude. I grew up with the knowledge of the customer is always right and when you are disruptive and distracting the customer from enjoying their experience then you as a staff member are 100% wrong. He is the reason that businesses are going downhill he is not an ideal employee doesnt care for his company doesnt care about the clientele.

One cup of ben and jerrys can boost you up when you are feeling down.

Went to pick up a birthday that didnt have any writing on it they fixed the problem quickly

Really cool having the B&J flavors we all know and love in a traditional ice cream shop format. Tons of options and all delicious. Great place to take the family after dinner.

It was clean and not crowded. In and out with my walk in purchased. 😄

Used to always travel down to Times Square, but found that this location closer to Harlem is so beneficial! Always a great experience. Friendly and fast staff. Small, but big enough for four table settings. My weekly go to!

What hasnt been said about Ben & Jerrys? Their creative flavors are rich, fun, and delicious. Theres something for everyone. This location is one of the best. The staff is very friendly and theyve always got a huge selection of pints to take home and enjoy again and again.

There are no frozen yogurts except in pints. The standard flavors are available in cones or cups.

I love the cheese cake ice cream

They have a great deal for 3 pints.

Clean cute location. Smaller then the one near times square. Over all its great!!!

Great place!!! Friendly service!!!

The ice cream is great, obviously. The service is a little unfriendly, and the waffle cones are always a little stale (how have I not learned this as a Vermont baby. This has always been true), but the ice cream is great. I get a kids size in a sugar cone and its two scoops.

So the space isnt huge but its Ben and Jerrys. Friendly staff and when their lines are down the block they are giving away ice cream cones for a dollar. Bought a cake for a birthday and it was a huge hit! Love so many of their flavors, NY super fudge chunk my favorite!

Best Ben and Jerry location ever, awesome staff, great quality everything.

Im sitting at a small table at Ben and Jerrys right now, drinking ice coffee and watching the 104th Street scene. I dont get the ice cream, but I do like the chocolate chip cookies and brownies, which I take home. Prices are fine (rents are crazy here). The shop is a mood booster, even without the ice cream. Its not Starbucks and its not Cold Stone Creamery. Thankfully.

I love this place. Nice and cozy little ice cream shop. I hand the Brown is special and it was fantastic. My fiance loves Ben and jerrys and you cant beat the 3 for 15 deal on the pints.

The ice cream here is pretty good.

Went here about two weeks ago. Ice cream was decent, but when I ordered a milk shake, it had too much milk, the person behind the counter decided it was too difficult to scoop the ice cream and instead added more milk. On top of that, another staff member decided it was a good idea to start sweeping the floor an hour and a half before closing while customers were standing there on line. Overall a great selection of flavors, but probably needs better management to instill a sense of service in its staff.

No testers

Best place for a lunch snack to flip thru a few documents while you slowly enjoy their amazing selection of ice cream. Ooh and let me not forget the wonderful smell of fresh waffle cones made by the crew, yummy.

Good for what this small shop is. Prices are more than I expected, but the selection is pretty decent. Good to grab takeout when your girlfriend wants a treat. Staff was very friendly.

The kids really enjoyed the selections of ice cream of hand. I believe the price point was a little expensive but, a different experience for the kids. The place is small (two tables). We decided to stay. It was tight being the table we has was right in front of a storage room. The guys at the front was very nice and helpful. I didnt recall seeing a bathroom. But, okay to grab and go.

Good ice cream, but why pay $5.50 for a scoop (OK a nice size, and tempered to an edible consistency, but still) when I can buy a pint for around the same?

Had no business being there, but damn $5 for a scoop was crazy! I licked the cup clean. Had the NEW YORK SUPER CHUNK. Holy smokes was it sinfully delicious.

I absolutely adore this franchise. The ice cream is amazingly delicious. Awesome!! Very satisfied customer.

Nice to have such a creamery in your area but needs more improvement in terms of seating ambience.

Clean and cozy shop. High ice cream prices though.. The $1 coffee is a great deal and better than McDonalds

Loved the place I will remember the times when I went there

Ice cream is fine. Service is unpleasant, I feel I was being treated differently from other customers. I didnt bother anyone for samples, simply placed my order and added toppings. Will not return.

They sell half melted ice cream in the summer. Its sometimes a little less clean than I wld expect. I dont know what it is, but I think something about this place is not up to the usual B and J standards.

Kind of hard not to love an ice cream shop...! The staff here are good and attentive. Lost a star because the no longer carry coffee ice cream 🙁

This place has my friend’s #1 favorite cookie. The ice cream is legit too. Must try: Phish Food & the Coffee one.

Love this ice cream shop a little small But who can complain best cream 🍦

If you like Ben and Jerrys, this is the place. Its a small but cozy shop. Nice service.

Not the largest selection of B&Js.

I had Cherry Garcia in waffle cone. Ice cream is very good. A bit expensive

Always a delight to stop in here -- friendly staff and new flavors to try! Gotta have a scoop with a chocolate dipped cone

I am not sure how this place usually is because I do not live in the area. Service was fine and the place was clean. But the milkshake was terrible. I got the cookie dough one. It was very disappointing.

Best place to get ice cream. Great service great ice cream.

One of the few local ice cream spots. Consistent with the experience at other locations.

Great ice cream at decent prices.

Thus is a MUST if you are near one so amazing, such incredible options

Amazing staff. Awesome coffee! This place is a GEM!

Always a delight to stop in here -- friendly staff and new flavors to try! Gotta have a scoop with a chocolate dipped cone

Today was my birthday so got my free birthday cone! Thanks.

Tasty!

If you need to read the reviews, youve obv never had ben&jerrys lol

I Made a phone order from Puerto Rico to be delivered to an address in NY and they did it in less than an hour. Thank You Johan!!!

Tiny location, although typical of this ice cream chain. Delicious flavors and truly great ice cream.

I love Ben & Jerrys. FYI, on your birthday they give you a free icecream cone

Expensive... But good...customer service is weak...young people... Do they do anything with some form of professionalism? Cashiers laughing and joking over my Ice cream...dont need anybodys spit in my Ice cream or smoothy.

I love ice cream!

Ben & Jerrys always the best, nice place and the cashier is so friendly.

A little expensive and a little unfriendly service

I was a regular here for a few weeks because they got the new Ben and Jerrys vegan flavors before anyone else. They still have the best deal in town on them, theres rarely a wait, and the staff is always super friendly.

Had a good amount of flavors, most of which were really good. They didnt have that big a selection of toppings though.

Best ice-cream

Everything was 5 stars at this location! Service, ice cream, location, and this is a company I can believe in and support.

Need some work on cleanliness

Simply Ben & Jerrys!Great location and the kids love it!

I love food!

Good place good customer service

Terrible! Employees are clueless, manager is incredibly rude and hostile, and to top it off, the portions are tiny! One of the worst ice cream experiences ever. NEVER returning. Stay AWAY.

Staff is very nice and service was quick

Good

Whats not to like about B&J? Good choice of flavors, pleasant staff.

It’s Ben and Jerry’s. You know what you’re gonna get.

Found Hair in my ice cream!!!😤🤢🤢🤢😡associated was super rude and tried to speak in Spanish to her coworker like I wouldnt understand. No Bueno!!!

The best of all is the strawberry cheesecake its 😋 😋😋😋

Amazing awsome staff. Especially Mo and Doris

Favorite icecream joint in the city

The ice cream was great

Love the iccream here!

Good variety friendly service

I had my order cancel on me 2x in a row. The manager acknowledged that it was canceled on multiple occasions however failed to provide any customer service for a repeat customer.

What can you say bad about ice cream? It is always good.

THEY HAVE SOME VEGAN OPTIONS SO THATS SOMETHING

Great service, and with a smile.

Amazing! 3 pints for $12. ♥ IT!!!

Tastes great (love the Cherry Garcia) but is getting to the point that it is far too expensive. Also wish they had more seating.

Ice cream is delicious

It was awesome

They dont let you use their sink.