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United Hardware
2160 Frederick Douglass Blvd, New York, NY 10026, United States
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United Hardware
Comments
M
Review №1

Always super friendly service. Helpful. Kind. Efficient.

mi
Review №2

On the small side, but convenient and very willing to order what you need for pick up

Sh
Review №3

The staff are helpful and polite, very nice, clean store

Da
Review №4

Sometimes you have to wait for service, and the store is pretty small, but everything works and the staff listens to your needs. Ive gotten keys made here quickly and cheaply (and they worked!). Ive also purchased screws for a project — the staff grinded down the screw heads to my specifications with no upcharge. Ill keep coming back.

Ja
Review №5

Good customer service. Very friendly staff

Ne
Review №6

Its a tiny store packed with everything u might need love it quick walk from my building beats a drive to home depot

Ja
Review №7

Store offers great service and big supply of little used products

ya
Review №8

Over priced what u say everything in this joint is over priced

Ka
Review №9

The owner is not friendly to all customers. It really sad given the historic make up of the community. There are better stores who appreciate the business of all types of customers.

uN
Review №10

Staff is very accommodating and quite helpful 👍

Ju
Review №11

Hardware basics have the little things you are always looking for in hardware

JA
Review №12

A small hardware store nearest me. I like that each time I go the employees answer all my questions regardless how simple or basic it is without making me feel foolish for asking.

Gr
Review №13

So helpful and kind. They’re really focused on the community and making sure they get things right.

Da
Review №14

Extremely friendly & helpful staff. great selection of hardware, plus a ton of cleaning & cooking supplies. don’t bother trekking to home depot!

Ol
Review №15

Small hardware store, the one from the block, at first sight you can miss the store walking on the street, but they have a lot of things, very helpful staff and I could find easily all I needed. Thank you

Ju
Review №16

The personnel are knowledgeable, friendly and offer helpful advice to further assist you. Even if you may be confused about what you actually need to purchase, they will listen to what you want done, and will then honestly direct you to the items that you will need for your project. No project is too big or too small for them. And they treat you just as nice if you are in the store just to buy a few screws as they treat someone who is spending a few hundred bucks. Good Store with Good People

Ki
Review №17

Very helpful

Or
Review №18

Awesome place 😎 🙌 👏 👌

El
Review №19

They have a very thoughtful selection of everything you need for your apartment. I have received excellent customer service every time I have been in- help finding tools, getting down hard to reach items and one time I only had my card on me and the Allen wrench I needed was only going to cost 75 cents. The shopkeeper told me to come back the next day with the money and let me take the wrench right then. Trusting, helpful and well stocked. So glad these guys are right aprons the corner from me!

EV
Review №20

Very helpful and friendly!

Sa
Review №21

Great customer service.

RA
Review №22

Very Helpful 👍

Ja
Review №23

I only gave them one star because I had to. I have been going to this place for 9 years. Not anymore. I went in to have a key set made. I handed them the key and 2 cards to make a new key. I told them I didnt know which card it was and to please help me figure it out. They made the wrong key. And then lied about the fact that I had asked them to help me figure out which key I needed. And on top of it, they held my other keys hostage while they wrung up the key they made a mistake on. Instead of being courteous to a long time customer, they lost one over $7.

Do
Review №24

The place is clean the staff is nice and helpful and I was in and out of there in like 5 minutes

Je
Review №25

I live in the neighborhood and whenever we have problems like with pipes, keys, plumbing, you name it, these guys are always available, super helpful and have always gone the extra mile. We are really lucky to have such a great store with wonderful people just around the corner.

Br
Review №26

No store sign about no exchanges. Only signs for no refunds. Bad business for the community. Save money and spend at a reasonable store. Customer service is non existent to certain people as well.

Ka
Review №27

GREAT COSTUMER SERVICE, AND I WILL VISIT THE HARDWARE STORE AGAIN. THANK YOU GUYS!

Za
Review №28

Wicked nice and helpful staff! Have been here three times and every time they help me find what I need and will order more of something you need if its out of stock.

Wi
Review №29

Very knowledgeable!!!

K
Review №30

Good local store Staff is friendly and its nice to have an old school hardware store in the neighborhood.

Am
Review №31

This place has everything! Very friendly staff helpful.In a case that they dont have they order it same week.

Ma
Review №32

Now good costumer service

Jo
Review №33

Relatively helpful staff. Has what you need in Stock for a reasonable price.

Yo
Review №34

Very friendly

mo
Review №35

Convenient...

Yo
Review №36

Very helpful and friendly staff!

Da
Review №37

Great service always helpful

Ma
Review №38

Love this place. They gave everything. Just ask.

Mi
Review №39

Helpful staff; found everything I needed.

Br
Review №40

Helpful and courteous!

Ma
Review №41

This store needs some competition. They have no customer service and run a purely transactional business. I have been shopping there for a few years, but they are still sticklers for their return policies.The worst of all is that, when they dont carry an item, THEY WILL GIVE YOU MISINFORMATION, rather than refer you to a competitor. I was sent to Staples to look for a peg board!

Gu
Review №42

Great service usually has what you are looking for

C
Review №43

Wonderful customer service, very helpful and patient. Skip Home Depot, come here!

Me
Review №44

Amazing, personable, and knowledgeable service.

A
Review №45

Friendly and helpful stuff

St
Review №46

Very good

Ma
Review №47

Best!!!

Br
Review №48

Excellent

Information
21 Photos
48 Comments
4.3 Rating
  • Address:2160 Frederick Douglass Blvd, New York, NY 10026, United States
  • Phone:+1 212-666-7778
Categories
  • Hardware store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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