My happy place. I do always have to wait a little bit before getting the sales persons attention but once you’ve decided on what you want, the rest is speedy. You get personalized attention and leave happily with a small blue bag. :) I’ve brought many pieces back to be cleaned and serviced. Good service.
Always a spectacular experience. Dropped off pieces to be cleaned and serviced, ended up walking out with a little something extra! It was my friends first time there and it lived up to everything shed seen in the movies and more! The service is what always keeps me coming back!
Beautiful items in a fantasy setting. It was nice to get a glimpse at Tiffany & Co. while visiting Rockefeller Center.The prices are what you would expect.The staff is welcoming, helpful, and friendly.
Love this store. Their customer service is like no other. The process is always smooth whether I buy something or come for repairs/polishing. We also enjoyed coming to their cafe when it was open. My overall experience is fabulous every single time. All the sales associates are exceptional!
I never have a bad experience when I arrive at the flagship Tiffany location, but Natasha was such a delight. She was very attentive and welcoming. A few weeks later, I received a hand written note from her. I can’t wait to see her again in December. Anytime you are in this location ask for Natasha.
One of the most iconic and beautiful store on 5th ave! I highly recommend this place to get that jewelry for that special someone. I took my girl here last valentine to select a charm, and this place is the definition for diamonds are a girl best friend.The employees are super friendly and helpful. I would different shop here again and again until I’m broke. Lol the best part of selecting a piece of jewelry from this place is that how special and rare the experience feels. I was even more happy to see the smile my girlfriend had upon opening that Tiffany’s box.
Extremely nice associates. You can explore the entire 3 floored store without the expectation that you have to buy something. We did go with an intention to check out rings and Lind really helped. He was so calm and really made my fiancé feel at ease while trying out rings since men aren’t used to rings on their fingers! He asked us very meaningful questions as to what we want the ring to signify. He even gave us his card with the ring we liked and helped us with our ring sizes even though we didn’t buy anything.. really felt at ease and not intimidated :)
This review applies to the Tiffany & Co customer service, not this particular store. But, I wanted to share that I had quite negative customer experience - they were seeming to be unhelpful. I shipped in an older Tiffanys chain for a repair and they quoted me as much as a new chain. So I cancelled the repair and ordered a new necklace. The new necklace would not fit the original pendant. I contacted customer service and they said, Id need to ship the new chain in for a repair (and pay the shipping plus the repair myself). A subsequent call to customer service rep told me that the repair rep should have told me they replace the damaged chains with new chains. (No one told me this in the multiple email exchanges). They offered no shipping back or anything to remedy the situation. So now I have a new chain and a broken old chain. I have had this necklace since I was 16. So I will not be buying anything from Tiffanys in the future.
Employees there have great attitude and patience! Helpful and friendly!
There were able to personalize a gift set for me on short notice. thank yo very much, it was very much appreciated!
My husband and I booked an appointment for wedding bands - we assumed we’d be with a sales representative who would sit with us, go thru the different styles, etc... Gigi, who helped us, was disinterested and unhelpful. Our appointment consisted of us looking thru the jewelry in the cases and having her show us what was available with very little insight or help. I’ve always wanted to get a Tiffany ring, but this experience turned me off to it completely.
My fiancé and I came here and were taken straight to the private suite which was AMAZING! He decided to surprise me for our anniversary!! The suite had so many gorgeous pieces (all of which he ended up getting for me); the diamond necklace I got is so gorgeous - I cannot stop looking at it. The staff were super friendly and professional! Thank you Tiffany & Co for a wonderful shopping experience and the gorgeous pieces - we will definitely be back!
Friend house warming was coming up soon, passed by Tiffany and co and found out they sell everything from spoons to plate and all these household item. Went ahead and got them a Tiffany colored glasses cup set which it’s a big pricy for a damn cup. But it’s looks good in term handing it’s out as a gift.
Nice, but they dont sell any chamber pots which is a little disappointing.
It is one of the most famous jewelers in the world. You can find amazing works.
Always worth a visit if you like shiny rocks. Just dont let your partner get a hold of your credit card
TIFFANY MAKE MY WIFE VERY VERY HAPPY. THIS MAKE ME VERY VERY HAPPY. HAPPY WIFE IS A HAPPY LIFE FOR ME THANK YOU TIFFANY
Accidentally went here instead of the 57th Street location but they were so helpful with assisting me in locating my jewelry. Such kind staff and super helpful! Very positive experience. I look forward to shopping at this location in the near future!
Awesome cant wait till it opens
I have always had a wonderful experience at your store. Thanks so much for having such beautiful jewelry and wonderful service.
I ordered online Dec 21st, with the guarantee it would be delivered by Christmas with complimentary 2 day shipping. I received my order on Dec 28th. I thought I could trust the integrity of a luxury retailer yet I was mistaken. This event was unprofessional and a poor first impression of the iconic “Tiffany Co.” brand. I should have paid for the two day shipping maybe it would have arrived in time for Christmas.
Good morning, The site need a contact point, to ask questions! Also a reference site every ot Tiffany OOM New. and Antique the Co. made to build in Value for customers !
Amazing, so delicate and warming service. Sarah helped me greatly to choose necklace for my gf for valentines day. We had awesome chat about local life too, since shes true new yorker. Definitely will be back hopefully for that! Engagement ring =))) 😍
What a wonderful experience I had at the Tiffany Flagship (around the corner) from their usual 5th Avenue store which is under construction. It was like little elves transformed this empty space almost overnight into a glorious version of the original store.The people who greeted me outside made me instantly happy to come in and then there is a COVID system in place of having a salesperson meet you at the escalator to keep everyone a safe distance from each other. It made me feel very comfortable shopping there.The day of my visit I was lucky enough to get a delightful saleswoman named Jizhi Li. She was helpful and friendly and showed me every thing I was interested in seeing. I explained her to exactly what I was looking for and she said she would do some research on availability and price and email me asap. She totally understood what my price range was and what quality of diamond I was searching for. She really listened. Within a day or two she had the information for me. One of my questions had to be researched more and she promised me should would get back to me as soon as she had the information and thats just what she did. Jizhi (Gigi) is exactly what you would expect from such a class operation as Tiffany. She was friendly, warm, efficient and was an expert about the product.Thank you Jizhi! Your service shines as much as the diamonds as Tiffany do.A truly fantastic experience all around.
I recently purchased a gift . I was assisted by Melanie. She was extremely helpful and very kind. I mentioned I was taking the gifts overseas, so she took the time to personally wrap the breakable gifts with additional layers of bubble wrap to ensure they would remain intact whilst still presenting the gift beautifully. Highly recommend shopping at this Tiffany & Co location!
Background: NYC has reopened and Tiffany has too and, as per its website, an appointment is not needed to visit the temporary Fifth Ave store on 57th Street. I stopped at the entrance to the store with mask on, there was an employee standing outside the entrance and no lines.Me: Can I come in?Employee at entrance: Do you know what you want?
This was honestly one of the best experiences I’ve ever had when it comes to buying a gift for someone. The staff that was there (around 5-6pm on Friday Oct 4) were so help, I believe that salespersons name was Kayla? Either way they was just a really awesome group of people. I was pretty clueless as to what to get my girlfriend and was pointed into the right direction based on her preferences and my budget. They have earned a customer in me for future gifts and I hope management commends their staff.
The staff was friendly and didnt treat me any differently once they saw my black american express card.
This is a much smaller Tiffany than others, so dont expect a large selection of items. They have some wonderful items in the store and a decent variety. However, if youre looking for a bigger selection of rings or jewelry, youll have to visit another location. The staff, as is always expected at Tiffany, is very friendly and helpful.
One associate showed me the keyrings and then said they would have to get someone to help with pricing, etc. Took my name and I waited and waited. Another customer was also approached, told the same thing, offered a drink and form to fill out. No purchase made as when I finally was assisted, she clearly didnt want to be bothered.
I knew exactly what we wanted but we had to wait quite a while to even be acknowledged at the counter. The lady who worked that area was with another customer, but didn’t even reassure us she would help us soon. I asked someone else in the area who was not with customers and she immediately got someone else to serve us. He was prompt in meeting our needs and said “I think this was my fastest sale ever”
Beautiful store, great staff and service that were very helpful with my purchase.
Victoria L was so helpful and professional. The jewelry is classy and after shopping around for a ring in NYC all day I would HIGHLY recommend.
Good services
Don’t waste your time going to this location that makes you feel like you’re bothering them maybe they’re selling too much that I need your business
As expected
Loveit all
Loeng is so pro helpful and kind assisting us to find the best style and size.
I loved this place! Great atmosphere! Good variety of items to choose from. Great customer service, I was even able to try on some very nice diamonds 💍😉
Beautiful inside and out, gifts for most budgets. Love coming home with my little blue box as a reminder of a great holiday.
It reopened(as of today 8/6/20), there is security check ( ask a few general questions)before enter. I went there for exchanging goods, good services
Fantastic place. The staff were so helpful & more like friends.
Customer oriented and nice products. Thanks
I got my wedding ring here
Theyre customer service is genuinely nice. I felt so welcomed.
Quality and service is second to none. Champagne lovely and Tiffany cakes exquisite.
Fantastic shop, very helpful staff, thanks and merry Christmas!!
Top class n authentic
Not one thing worth buying. Low end tourist junk.
Ive been to Tiffanys all over the country and this one really made me second guess as to whether or not Id be buying more pieces. Car sales men tactics left me feeling slimmy. I still bought a beautiful classic piece for my wife, but the service was abysmal. When we returned on a different trip and went in to get the necklace detangled because of our flight, my wife got reprimanded. She had followed the instructions of keeping it in the box and yet they decided to reprimand her. Every other Tiffanys Ive been to was so wonderful and left us with such a nice experience. Its disappointing this one is so...slimey.
Such a lovely shop, bought several gifts here
Great items and excellent service.
Superb!
Great customer service and quality items
Extremely helpful and accommodatinh
Nice buying experience!
Great customer service
It always costs me 😆😆😆
I wish I wish I wish man I wish I had a man that loved me
Small store but its Tiffany
Something for just about all budgets...
Great place,
A must see
Used to be better
I love it
Great service
Grate place
Tiffany, what else
Mon bijoutier mais bon la boutique ne New-York est à tomber personnel au top …
The Tiffanys store on 5th Ave is the most prestigious jewelry store in NYC and you can see diamonds and high quality jewels, on the 4th floor is The Blue Box Café, we went to have coffee with cakes and macarrons for $ 32 c / tax and tip, the place is impressive with its typical Tiffanys blue color and with a magnificent view of Central Park, high quality crockery and with the bill they gave us a postcard, the staff is very friendly both in the jewelry and in the cafeteria, ask for reservations in advance on the web, shifts are scarce for The Blue Box Café.
Tiffany is without a doubt one of the must-sees when we travel to New York ... Located in one of the best areas of the city for skyscrapers. The building is very large and is distributed over several floors. From the most impressive jewels ... (brilliants, sapphires, quality emeralds) to an extensive collection in silver with iconic designs of the brand. The treatment is unbeatable and professional. They give you a drink or glass of champagne. Do not stop visiting it.
Incredible memory of our visit during the summer of 2018. A tip: for a free premium service, go to the top floor and have your watch battery changed ...
I never went in, I made a point of taking a picture in front of me because Im in love with “Bonequinha de Luxo” whose first scene is right in front of this store ... entering and buying is already out of my reality..rsrs
First time to Tiffany & Co.The clerk will ignore itPeople dont want to buy it hereVery poor experience
What a fantastic store! My eyes shone reflexively!
What to say ? Top of the top of the top of the top ... 5 stars are not enough
Its a superlative business. The staff is very nice, even if there is no interest in buying.Therefore 5 stars
Emblematic jewelry store on the 5th near Central Park and the Apple. In one of its upper floors you will find the most affordable silver jewelry and pendants with the typical heart with the Tiffany engraving. They attended us in Spanish very kindly and even offered us drinks.
Very expensive and luxurious
An amazing place
Beautiful store!
So much to see 🙃
Interesting things, exquisite and beautiful products.
I was surprised to find the shop closed at 19.30 ...... !!!!
Luxury