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ZITOMER
969 Madison Ave, New York, NY 10021, United States
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ZITOMER
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Bo
Review №1

In a panic the day before Halloween, a Sunday, I had one more pill left of coumadin (I have to take two!).If I don’t, I am great danger of another stroke. The pharmacy answered and said I would get it today!Thank God! I am so lucky to have “hands attention from a store like Zitomer’s!The best.

Al
Review №2

Bad pharmacy with terrible customer service. You will find yourself left on hold for hours or mislead about the status of your prescriptions. Go somewhere else.

Vi
Review №3

I love the amount of time you spend with particular clients, and the pharmacist was very professional and insightful. Every group was raised clearly, and every drug was dispensed safely and accurately counted. Continue your brilliant work!

Ca
Review №4

They get worse by the minute. Ive been on hold for over half an hour and all I need to do is refill a prescription. If the pharmacists are busy, why not take down the name of the medication or ask for a callback number? They have no sense of customer service, let alone any sense of urgency. It is now late and I will likely have to wait until tomorrow. The young lady who answered my call continues to click on and off without saying anything - i.e. it will be a moment, just one more minute, thank you for your patience. The communication skills of a mime. They will lose our business. The local CVS is so much better. Third Avenue Apothecary knows how to treat their customers as well. But Zitomer should be called ZitoMEH.

Pa
Review №5

One of the most famous farmacy in NYC.Very friendly staff

An
Review №6

To the man that works at the pharmacy that handed me a mask because he saw me trying to cover my face with my shirt(I forgot my mask), thank you. I really appreciate it

Ja
Review №7

Nice store. Prices reflect the ritzy location.

GR
Review №8

Very friendly staff, I went for my passport photos and I finished very quick .

Ch
Review №9

This place is AMAZING! It has absolutely everything! Clean, organized and some pretty fantastic products. They couldnt have been nicer. Great service! They also do passport photos.

Ja
Review №10

Best Rx in town by and sneaky great toy store on 3rd floor.

Ma
Review №11

By far the most amazing drug store I’ve ever been to. Aisles are a little narrow but it’s worth walking through them to shop here. They carry a wide variety of products, from your everyday drug store products to department store cosmetic brands and beautiful costume jewelry. They also have a kids floor and a floor full of accessories for women. I love this shop!

Vi
Review №12

David the pharmacy tech is rude and does not listen to anyone. He refused to accept my military ID as my insurance card even though it is. Whej i told him to call Humana and tricare he said they would not help. I was not ablw to get my meds due to him not caring or teying. Definitely not a military dependent friendly establishment

Ca
Review №13

Really expensive, but they have great stuff. I go there for specific items for my long hair that I cant get anywhere else. Be forewarned: these are Upper East Side prices, but I still really like it.

xi
Review №14

Before today, it had been many years since Id last gone to Zitomer (and I have a rather amusing memory of my previous visit: I was on the first floor and I was one of the few customers. A very well-known actress was there and the young saleswoman was falling all over herself trying to assist the actress. I was looking at items further down that aisle and I maintained my cool; I just nodded at the actress [so she wouldnt think I was ignorant enough to not realize who she was; ha ha]).

St
Review №15

I like this place. It has everything from travel size to big items. It has toys and clothes. Also it sells attachments for phone etc. it’s on Madison Avenue so it is a little pricey but worth the money for one stop shopping

Ad
Review №16

Zitomer is Absolutely the best pharmacy in NYC. They are always available to help and Richie one of the Managers is top notch.A

Jo
Review №17

None better than this upscale attentive personalized service pharmacy and more. Theyre a reliable neighborhood institution with Pharmacy expertise, and advice. Staff to customer ratio is great, a pleasant departure from the normal chain experience..

Vi
Review №18

One of my absolute favorite places in NYC. It may be one of the few reasons I am still here.

Fa
Review №19

I never knew a drugstore could be like this - So many great brands and beautiful items all in one space - I will definitely be back!

my
Review №20

Beautiful store and great staff! Sally was great and she introduced my wife and I to some amazing skincare products from Leur Creme. Well definitely be back soon!

Sh
Review №21

I can verified your store in google mape now a days all store all type block on google mape

ΚΑ
Review №22

I didnt find a big line in front of me. They helped me to take pictures/ photos for European passport.

jo
Review №23

Called the pharmacy regarding a patient prescription, I spoke to Larry was very rude and not helpful at all. i express to him that i was calling from a doctor office and needed to call in a Rx for a patient, he promptly said you Does your office not use ELECTRONIC PRESCRIPTION. I advised him that our internet was down and that i needed to call this med as soon as possible per my doctors orders. then he said that he was not able to take my prescription over the phone it needed to be Eprescribe. Than a few min later i called back and spoke to Jennin was very friendly and very professional she was able to take care of the patient needs very promptly in a very efficient Matter. Larry needs more training in Dealing with customer and taking care of the patient needs

Di
Review №24

Yes it is a drugstore. Just doesn’t really look like it from the street. Staff are helpful but just ok. And place is really narrow.

Ha
Review №25

35$ for passport photos 😡😡And not the right one 😡😡

qt
Review №26

Wonderful place.Incredible help. Brands are exceptional. You feel like you are shopping at Neimans or Bergdorf...and you are there for simple drugstore items.Best help on lipstick color Ive ever had.. .better than a makeup artist.Lingerie upstairs was a pleasant surprise. Mirror selection is from France and exceptional.You just need to go check it out yourself...and bring your ceedit card because you will want to take home a few treasures that you wont find other places.

L.
Review №27

Very nice drug store and they had what I needed and the sales person was very nice

Mi
Review №28

Feels like youre entering a time warp into 1950s NYC. Excellent, customized service.

Pa
Review №29

The Zitomer Pharmacy is one of the best pharmacies I’ve ever had to deal with. They make every possible effort to make things pleasant for their customers.

Ca
Review №30

I go every time Im in NYC. If nothing else than to look. They have unusual brands and very helpful customer service.

BJ
Review №31

Such a great place for beauty, gifts, candles etc and they have Retrouvé skin care!

Re
Review №32

Great selection of cheap reading glasses.

pa
Review №33

Excellent place to shop! Friendly staff and efficient services!

Al
Review №34

Its like a mini department store with a full fleged toy department. We need one after Schwartzs passing. Also a drugstore on the first floor and clothes on the second.

BJ
Review №35

Beuaty products you wont find in other stores, everything from consumer products to luxury brands like the exquisite Retrouvé skin care

Ra
Review №36

Complete, pricey, not participating with medicare,

Da
Review №37

Good place for cosmetics

Li
Review №38

Having to take home a newborn baby from the hospital is a breeze at Zitomer. A one stop shop for all baby essentials.

Le
Review №39

Be prepared to wait on hold at the Zitomer pharmacy..... forever!

Ka
Review №40

Danbury Hospital Danbury, Connecticut z

Wi
Review №41

Excellent service

Ma
Review №42

Good

Fe
Review №43

The place for everything

Sa
Review №44

Best Pharmacy in NYC, has all your needs + clothes and toys for the kids upstairs

ye
Review №45

All of quality and at good prices

An
Review №46

They have a lot of good things. Cheap, cheap.

Information
100 Photos
46 Comments
4.3 Rating
  • Address:969 Madison Ave, New York, NY 10021, United States
  • Site:https://zitomer.com/
  • Phone:+1 212-737-5560
Categories
  • Cosmetics store
  • Candy store
  • Clothing store
  • Department store
  • Drug store
  • Pharmacy
  • Toy store
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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