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LaptopMD - Computer & iPhone Repair
247 W 38th St #602, New York, NY 10018, United States
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LaptopMD - Computer & iPhone Repair
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Yo
Review №1

I’m going to them for three different laptops and every time we get some more efficient and reliable I really appreciate service here

St
Review №2

Great service! Got my battery replacement done in under an hour with no appointment. More affordable than everywhere else I checked! A+

Ch
Review №3

The team at LaptopMD was incredibly helpful during an extremely time sensitive and difficult time for my family. They helped me recover a number of crucial documents and photos of a deceased loved one within a day. Out of many repair and data recovery companies I looked into, LaptopMD was the fastest, kindest, and one of the most competitive places around cost wise. Would highly recommend!

Am
Review №4

Literally, Laptop MD was a LIFESAVER! Beyond patient with me and they fixed my laptop so fast! They didnt even charge me until I picked it up FIXED! AND IT WAS SUCH A GREAT PRICE! Im so happy to have a place I can depend on and come back to anytime its needed! Thank you so much!

Ia
Review №5

Been using this place as the primary tech support for my companys laptops for a few years now. Always great service, and great work. Highly recommended.

An
Review №6

I got the battery replaced in an hour and it works fine. Thanks!

Ka
Review №7

The technical engineer at the front desk warmly welcomed me, listened to the problems we encountered, and professionally troubleshot my laptop problems related to BIOS update and touchscreen problems. The diagnosis and addressing the issues totally only took two business days. Would recommend this place!

ke
Review №8

Laptop MD I must say is an awesome place to bring as my devices your having issues with. Kevin at the front desk is patient helpful and professional! They do awesome work. I am a satisfied customer!

Da
Review №9

I was looking for a water damage repair but it was actually a internal screen issue and got that fixed. It was cheaper then i thought (brought 300 used 150) and saved me a lot then just going to apple. Fixed it really quickly too.

Ho
Review №10

Great place to fix your laptop. My service was fast! Would highly recommend!

Vu
Review №11

Ive visited this place a week ago and they had to order the part for my gaming laptop. During the course of waiting for the part to arrive at their establishment, they were very informative about the process and how long it would take. The techs here are very knowledgeable and the you exactly what the issue is and provide a reasonable rate.Only concern was the the part taking a couple days longer to arrive but this is not on them as this is with all the issues going on with the hurricanes and lack of information provided by the shipping carrier. Im very pleased with this place and trust them fully.

Ad
Review №12

They were able to quickly give me a quote and fix my laptop. The lenovo Yoga has bent after being dropped and was no longer covered my warranty. They were able to fix it in two days and ensured to other damage had occurred. Very professional and reasonably priced. Highly recommend. This company is another reason why living in New York is so convenient.

Ma
Review №13

This place is a hidden gem. They provide quick, professional and convenient service. I recommend this place to all.

Em
Review №14

Im never satisfied and rarely leave bad reviews, but Im not only unsatisfied, Im furious.I dropped off my pc to fix the power after it stopped charging completely. Aside from the weird back and forth texts and calls from time of drop off to pick up, I was excited that my computer was back on, so $350+ later, I get home excited, put my pc aside to charge just to find out that its still not charging properly.I dont know what I paid for. Im grateful that it can open again, but these guys are definitely not trust worthy and arent making honest money.Take your pc elsewhere!

MU
Review №15

They are very professional, and know what their doing. Prices are also fair and realistic. They will explain in detail everything that’s best for your pocket! I will come back!

Sp
Review №16

One of if not THE most reliable repair shop in NYC. Been coming here for a decade and always a happy customer.

St
Review №17

I was very upset when I shattered my laptop screen. The people at LaptopMD were so helpful. They gave me an instant estimate of repair costs. Each day I received a text message on the progress of repairs. The job was done on time. I am happy with the results. Highly recommended.

At
Review №18

Fixed a 10 year old motherboard that was in storage for years. Did everything within 2 weeks. Will use again.

Re
Review №19

They fixed my computer sooner than expected and did and excellent job. Kept me informed each step of the way. Would definitely recommend.

be
Review №20

Competent and professional. Very informative and flexible options when troubleshoiting.

wa
Review №21

Came in because my laptop screen broke and they fixed it good as new! Very good service.

Ma
Review №22

The service was really good and really fast. My laptop needed its battery replaced and they were able to do it right away. I recommend them if you ever have any trouble with your laptops!

Ca
Review №23

Always good for repairs, emergency or thorough--they can fix anything quickly, professionally and give you a thorough explanation when theyre done. Thank you Laptop MD for being there in the clutch!

Ch
Review №24

The front desk person was nice, and they were honest and cooperative about repairing my laptop.

In
Review №25

The staff is very friendly and patient. He takes time to explain what was wrong with my laptop and even waited patiently for me to go get my USB when I forgot it. This place is definitely amazing and worth bringing your laptop too.

Cl
Review №26

Super helpful!! They fix my broken MacBook Pro screen~ reasonable pricing as well

Ju
Review №27

Amazing.Professional, great work.My desktop broke (power supply unit) and they fixed it quickly and perfectly.Absolutely recommendThank you so much!

Be
Review №28

Its the second time Ive had a scary problem with my laptop that they were able to fix in 24 hours. Great service. Transparent pricing. Love it.

Je
Review №29

I’ve been going to them since I moved here in 2009 way back at their old location and to this day still the only place I will take any of my electronic devices, even my apple products as they are more knowledgeable then the apple techs. They are fast, friendly and explain every and all issues in a way anyone can understand.

Ma
Review №30

Great service and fast. They checked with me all the possible options and let me decide which repairs to go with.

Dh
Review №31

Excellent service!! Faster than expected. Thank you guys!!

Di
Review №32

LaptopMD is one of the best repair places in the city. They do too quality work and they are fast as well. I recommend this place for sure.

Je
Review №33

LaptopMD was very fast and efficient. They were very good at communicating the timeline for my screen fix as well as when the repair was completed and ready for pickup. Their 60 day warrantee also gave me confidence in using them for my pc repair.

Review №34

They fixed my laptop’s motherboard connection issues in one day! They’re very helpful and responsive to inquiries over the phone

Le
Review №35

I have the rarest of laptops, a tiny OneMix ultraportable that is not yet supported in the US. A few keys on the keyboard went dead. I brought it in and they honestly told me that they probably couldnt fix it. I ordered a replacement keyboard from China and, meanwhile, used a blue tooth portable keyboard as they suggested. When the replacement keyboard arrived, they fixed it in a few hours. Very honest guys. Thats what you want in this business, even more than expertise, honesty.

Kr
Review №36

Great place to take your broken laptop! Free diagnosis and quote. They fixed my laptops motherboard in a quick and reasonable time. Staff was super helpful and friendly as well!

Ji
Review №37

I spilled water on my laptop and I couldn’t even turn it on anymore. LaptopMD fixed my laptop within a week at a very reasonable price (385). Very satisfied with their work

Ga
Review №38

The service is great. They are really fast. I needed the laptop to be repaired within few days, and they were able to do that less than an hour.

Ru
Review №39

They fixed the problem perfectly. It doesn’t take long and they offer 60 days guarantee which is good.

Sa
Review №40

Had a great experience with Laptop MD. They were good communicators and were upfront about cost, got my computer fixed earlier that I anticipated. Would recommend.

Ab
Review №41

They saved my laptop and all my data. Very thankful.

Mc
Review №42

Awesome customer service. Very friendly and ready to help. They fixed my Asus laptop with blue screen of death within In one or 2 days. I highly recommend you come here If you need any laptop repairs etc.

Ni
Review №43

Response on what needed to be done was quick and turn around quicker. Am I having a heart attack bc of the price ? Absolutely. Is it my fault bc I have a Dell laptop that’s very outdated. Absolutely!

Lu
Review №44

Brought my laptop I’m expecting to hear the same from other places that it would take 4-6 weeks. They completed it in half the time and responded to any and all of my questions! Would recommend!!

Sa
Review №45

Great, quick service! They glued my cracked Asus laptop screen in just a few hours - same business day service.I went in person, they looked at my computer, and gave me some options to fix it with reasonable quotes. (They do not provide sales quotes via their website or by phone call.) They sent a text and email update as soon as my laptop was ready.

Is
Review №46

My husband came to Laptop MD after dropping his laptop. It was booting up weird and he uses his laptop for work so it was essential that it be fixed quickly. They fixed it super fast considering it was Christmas time. Johnathan was great when we came to pick up. Super friendly and not condescending in explaining the issue and how they fixed it.

Do
Review №47

My daughter’s laptop’s screen cracked. Laptop MD replaced it and it looks as good as new.

An
Review №48

Like many have said before, these guys are great. My friend referred me and they couldnt have been better. Fixed my laptop in 24 hours and texted me when it was done. Not much more to say. Five stars all the way.

Mi
Review №49

My laptop was not turning on and they were able to fix it in just 2 days. They also offer a 60-day warranty after the repair which is really nice. Price was a little higher than expected but the repair was done well.

ch
Review №50

This is not the first time I visit LaptopMD. Every time you enter is like visiting a doctor that knows exactly his job. Keep up the great job. They are also super fast

De
Review №51

I brought my dead MacBook Air to laptop MD hoping they could retrieve the files and install them in my new one. Caiden and Kevin were both extremely helpful. Both were patient, incredibly helpful. and clear about the process.It was done within two days and the price is fair.I highly recommend this quiet, efficient place.

Li
Review №52

My Asus laptop screen was broken, now they fixed it and it looks like new. There were some delays on the parts shipment, but the team was super responsive.

Da
Review №53

Great service! Recommended.

De
Review №54

The ONLY place to go to resurrect your broken computer or laptop. Guy fixed my broken charger port in under 4 minutes right at the counter! Took my laptop in to swap out cracked screen. Told me to come back in a week, gave it back to me fixed in TWO DAYS. These peeps under promise and OVERDELIVER!Ive been going to LaptopMD since about 3 or 4 computers ago. Every time, the best help I could get given the circumstances at prices that were reasonable bordering on supercheap. This time, I shelled out a third of what a new laptop would have set me back to say nothing of all the tweaks and fixes it takes to settle into a new computer. Thank you, LaptopMD! May you live long and prosper!

Ma
Review №55

The employees are super helpful and responsive. I had trouble with my laptop for years and they did what noone else could and in a short time as well. While doing their best to complete my wishes ( and succeeded with ease might I add)The location is highly convenient and around all the stores you would want to shop in and even some you wouldnt expect in the city. I would definitely reccomend

Ch
Review №56

AmaZing service from Laptop MD at a very great price. Would 100% recommend

Ca
Review №57

Great service. Was told by Apple I would need to get a new computer and was able to get it fixed her for a fair price and was fixed quickly!

Mi
Review №58

They were fast and professional and used original factory parts. I came by and they placed an order and let me take my laptop home. 3 days later when the new screen arrived they fixed it in 30 minutes. I would recommend this shop to anyone in need of a quick fix.

Ch
Review №59

They was fast and did a very good job

Ni
Review №60

Im new to the States and banged my laptop while traveling. I was panicking over where and how I will get my laptop repaired in a new country. But LaptopMD took care of everything and kept me apprised at every step. Highly recommended.

Lu
Review №61

I really aprecciate the time and dedication thay have put on my pc. Really recommend if you are looking for a fix or build up. 10/10

Jo
Review №62

The service I received as well as the quick turn around time left me really impressed. They were able to fix up my blunder in fixing the thermal plug on my Mac mini in days. The staff is super knowledgeable and friendly. I highly recommend their services to anyone.

X
Review №63

Had a screen issue and they fixed it quickly, and cheaper than the other repair shops in the area I went to to get quotes. Thank you

FE
Review №64

Great experience! Replaced thr screen in my alienware 17 for a good price,definitely reccomend.

Mi
Review №65

Kevin is a lifesaver. I dropped my computer and screen blacked out. Went to LaptopMD and was able to access my screen through one of their monitors. Got files I needed in a pinch. Very grateful for understanding my urgency and able to accommodate quickly. Thank you!

Ak
Review №66

08/13 - Took my laptop in for a free repair estimate today. Screen is flickering and glitching—it’ll be fine for hours and then randomly start again the next day. Staff was generally nice and explanatory, but I was left a little confused because another customer showed up after me and the one man went back and forth in addressing us. I still don’t know if I feel like my concerns were fully addressed, but I will update once I hear back about the estimate/repair—I’m hoping it’s just a loose connection or cable and nothing major 🥲

ud
Review №67

I had my mac pro screen cracked and they fixed it after a week. The first panel did not work and they had another one. Their technicians are professional. They made sure I was updated on the progress. Fees were a bit pricey probably because macs are expensive but really great job they do here.

Al
Review №68

Brought in my Pc for CPU overheating. Labtop Md was able to fix my issue in less than a week! Great customer service.

Pa
Review №69

Great service. Responsive and professional process, recovered all my files in a timely and smooth manner.

Er
Review №70

I spilled water on my laptop and it completely stopped working. I brought it to apple and they told me that I would either need to pay 800 dollars to repair the computer or buy a new one, and that I likely lost all my data. I brought it to laptopMD and they were able to fix everything completely overnight! I trust them very much and will be going to them for any future issues.

Pr
Review №71

Great customer service and fixed my laptop with quick turnaround! 10/10 would recommend.

Ra
Review №72

Great experience with original parts. Fast service and my laptop works like brand new.

yi
Review №73

Very responsive. Good price! My iPhone 6s Plus died to the point that a battery replacement could not fix it. Took it here and they were able to get my data off. They are willing to work with you if you have special circumstances on how you want your data too- for example I only wanted my backup. Very chill and laid back setting. I would come here again.

Aa
Review №74

Amazing customer service! Honest. Quick turnaround. A letter fell off my laptop keyboard. Some places said I would need to replace the entire keyboard but this place fixed it in about 5 minutes and Im good to go. I couldnt recommend them more.

Ha
Review №75

Will recommend labtopMD to any customer with repair needs because of there professionalism. They are really good at doing repairs and also excellent with their repair cost structure.

Be
Review №76

Excellent prompt service. Clean uncluttered facility. Convenient and reasonable. Friendly help

Li
Review №77

Fixed my laptop that wouldn’t turn on! Really fast turnaround time.

Al
Review №78

Replaced my laptop battery in less than 3 hours as a walk-in. Very timely service!

Ja
Review №79

These dudes fixed our gaming rig fast and well. Good service.

Gi
Review №80

Amazing quick service! Perfect for any Mac issue!

Ad
Review №81

This service was A+. Laptop was dead & they saved it. And stayed with it until it was perfect. Arthur & Herman Thank You.

Zh
Review №82

Fast and efficient!Excellent experience

ka
Review №83

Very responsive, professional and saved me from my own idiocy in not backing up my data!

Sa
Review №84

Have used this company twice, and both times they were super professional and timely! Their update texting system is great too!

Gr
Review №85

Fixed water damaged laptop the next day. Good rates and good service.

La
Review №86

So helpful I came in frazzled after dropping my computer. They were so helpful. So excited they can fix it.

Sc
Review №87

Great service. Highly recommend

An
Review №88

I appreciated their quick service in getting my laptop up and running again! Easy and to-the-point, just as you’d want a laptop repair place to be.

Ar
Review №89

I got a really good service, my laptop got fixed after 1 hour only!

Sc
Review №90

Found out about LaptopMD from a friend when I was looking for a place to replace a broken screen. Great experience and reasonable prices, highly recommended.

Ma
Review №91

Had a motherboard issue with my Dell and it wasnt charging. They repaired it within 2 days and its working again. 60 day warranty is nice to have as well.

Tr
Review №92

My experience at LaptopMD today was nothing short of quick and professional. Caiden was very friendly and helpful in her dealings with me and I was able to fix my iPhone in less than 30 mins (SHOCKER)!!

Ra
Review №93

They fixed an old tablet for me no issues. Great service 👌🏻

Gr
Review №94

I highly recommend Laptop MD great service and super professional and fast. Kevin is amazing.

Je
Review №95

They r such a life saver ! Lol I actually drop my MacBook Air 💻 into the bathtub full of water 🥲 and my laptop was dead!!! was so dead can’t even turn it on. I requested a quote immediately on laptop md! And I got an email so fast saying they could help me do a free estimate! Then I took my laptop to their shop the next day! Their services was efficient and it only cost like $395 to fix. I would recommend this place for anyone who need their devices to repair!

Ma
Review №96

Awesome service and very fast!Would recommend👍

Ni
Review №97

Highly recommended. He will provide you with the best and cost-effective solution to your problem!

Da
Review №98

Replaced battery on my MacBook Air amazingly fast!

No
Review №99

Super fast and reliable. cleaned my computer and preserved all my data

yu
Review №100

This place is very nice if you want a quick service. I had an upgrade with my PC that the person in the front desk really helped me out with. It only took a few minutes to discuss everything, and they were able to finish up upgrading within a few hours. They also allow you to go in the back to see that everything works out fine with your computer. Would come back again next time, its worth the price and time.

Information
77 Photos
100 Comments
4.6 Rating
  • Address:247 W 38th St #602, New York, NY 10018, United States
  • Site:https://laptopmd.com/
  • Phone:+1 212-920-4833
Categories
  • Computer repair service
  • Cell phone store
  • Computer service
  • Computer store
  • Data recovery service
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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