Emily was a terrific sales associate and made our visit an amazing one! Loved the store and selection.

This is about an online order. I purchased the belted coat in double-face wool cashmere on 12/1 while the site was having the tiered promotion + extra 25% off on coats for the Cyber Monday sale and the price ended up being $420. I went back on the site on 12/3 and saw that the coat got further marked down to $350 so I went to the store and called the customer service to ask for a price match. Both told me they couldnt do it because it was final sale. I respect that it was a final sale and I wasnt trying to return it. BUT WHO DOES THAT? MARK THINGS DOWN AND SAY YOU CANT DO PRICE MATCH BECAUSE IT WAS FINAL SALE? It was a total scam. Dont buy from them because their customer service is 1/10.

Very friendly and helpful employees. Will come back.

Fab experience! They knew my sizes better than me and picked out what I wouldn’t have chosen. I bought all of it.

Horrible customer experience. Extremely rude front desk person and she started lecturing me on why i’m so wrong for suggesting an exchange of a gift I got for Christmas. A simple yes/no would have been enough. STAY AWAY!!!

Some of the best customer service I have ever received at this store! Not only do they have gorgeous items, but the Store Manager (Josmely) will really go over and above to make sure customers are looked after. I will be back x

Great place to buy Beautiful and unique designs

Great place to shop. Friendly staff and super helpful!!!!

Nice enough store but quite terrible return policy. They wont take back gifts my wife wanted returned. I will sticking with Bloomingdales or Nordstrom.

It was the best spaceA customer who used to work at Disneyland in JapanGet the best polo shirt!I should have bought more. I should have bought about threeBecause you end up buying at the theory in JapanI didnt need to sting because I traveled here and came hereI thought after coming to JapanThank you again for the customer service.I immediately looked at the clothes I purchased at the September presentation! !

Expensive but excellent