So very happy with my dress. Thanks again, Joanna, for such a pressure-free, lovely experience. You made me and my parents feel comfortable and welcome. Would highly recommend for brides looking for a private fitting.

I had a wonderful experience here. I’ve been to many bridal salons and this one was my favorite. The staff here is so welcoming and friendly. I love how they only schedule 1 appointment at a time, which makes the experience much more personal and special. Joanna was very kind, and took the time to ask me questions to better understand what vision I have in mind for the wedding and dress. All the sample dresses are in great condition and handled with so much love and care! Most other places I visited, samples dresses are usually dirty, old, and somewhat damaged. They had a good handful of dresses within my price point, all stunningly beautiful. I highly recommend you check this bridal salon out.

My appointment at this store proved to be inefficient, unproductive, and pretty disappointing. Upon my arrival Joanna asked me what I was looking for in a dress. I was pretty descriptive in what I liked and didn’t like, so it was a little disappointing that throughout my appointment Joanna kept showing me dresses that had the qualities I already mentioned not loving in a dress. I did not feel like my opinion was being heard. Joanna also kept excusing herself to take phone calls during my appointment time, which I felt was very rude. I overheard her saying that she was just trying to “get through the day” (not a great thing to say in earshot of your clients!) She also asked me what my budget was, but whenever I asked how much a certain dress was, she could not give me a straight answer. I had a friend with me, and at the beginning of the appointment we were pretty clear that she was my friend, but then halfway through the appointment Joanna asked her if she was my mom? Upon leaving, she told my friend “it was good to see you again” but neither of us have ever met her before. It was a strange appointment and I don’t think she ever listened to anything I said. I wouldn’t recommend coming here to find a wedding dress.

After months of searching and trying on so many gowns, I was overwhelmed. I finally found my perfect dream dress here at this salon. The prices here are great, the dress was just in my budget. I was helped by Alexandria who really knows her stuff, she was so nice and made the experience so pleasant. Im so thankful to her.

When youre preparing to celebrate a beautiful time of your life, its a downer to call a place like this and be treated as rudely as these people treat you. Youre better off calling a place to change your oil or a car mechanic and asking them about wedding dresses, youll be treated better than this place.

Joanna and her team were absolutely amazing! My visit was personalized, intimate, and professional. It was clear that Joanna and her team truly cared about helping me find the perfect dress that fit my style and budget. I was thrilled to have found my wedding gown at The Bridal Salon and would absolutely recommend to all brides!

Not Plus-Size FriendlyIt was every plus sized girls nightmare come true...I read such raving reviews of this place trying to find some bridal shops for my sister to go and find her gown. I talked to the owner Joanna about appointment availability and she was very nice and told me what to expect from the professional consultation etc. I had read on their website that they dont stock plus size gown samples, but could order them. No big deal, I thought. I had just gotten married a couple months ago and had been to several bridal shops that helped me to try on smaller gowns by just leaving the back open, pinning etc. so I could still get the idea of what the gown would be like on me and just order my size based on measurements. I wrongly assumed this shop would be just like that. Oh no....my sister calls to actually book the appointment so she can work out what time will work best. She, unlike me, thinks to clarify to Joanna that she is plus-sized to make sure that will work. Joanna proceeds to tell her that she just doesnt know how that would work for her to try on anything as they dont stock anything in her size. My sister, knowing my experience, asks her if they can do any pinning or anything to still get an idea of what the gown would look like. She tells her that theres just no way to tell her over the phone if that would work. Instead of just ending the conversation by simply saying that they dont have experience fitting plus size brides and so they cant/wont help her, she proceeds to go on and on about how transparent shes trying to be about how hard it would be to find anything to work for her. I. WAS. MORTIFIED. The tone felt very...forced. Like she didnt feel comfortable working with a plus-sized bride, but she didnt want to SAY that explicitly because its not PC. It never seemed to end! At one point, my sister said so are you saying I should go somewhere else? her response was to be honest I would if I were you. I mean Im not trying to turn away your business, Im just trying to be transparent. It was the most awkward, embarrassing call. I wanted to die.So...in the interest of no one else who is plus size having to go through that call...be forewarned, though their website says they can order plus sized gowns, this is not, in fact, a plus size friendly salon.

We may not have found the dress, but the pair were amazing, welcoming, warm and very helpful. Door is not very obvious, its between the laundry and the deli. Their studio is beautiful! Encourage anyone to give this a shot.

Joanna and her staff are a bride’s dress dream team! They were very professional and accommodating. After visiting other salons where the staff was pushy and overbooked, working with Joanna was a breath of fresh air. Joanna listened to my desires, was respectful of my budget and was very patient. It was clear that The Bridal Salon wants you to find the right dress and is less concerned with making a sale/upselling.The salon is lovely and private, offering a welcome atmosphere for family and friends to enjoy the special moment with you.

The treatment I received from The Bridal Salon NYC was nothing short of a disgrace. The owner, Joanna, turned what should have been a joyous moment in my wedding planning journey into a nightmare. We confirmed my fitting for December 12, 2019, over two months ago. Between December 5 and December 11, I called and emailed Joanna repeatedly to confirm the appointment. I did not receive a single response during this period. Total radio silence.On the day of the appointment, Joanna finally took the time to answer my phone calls. Given her unresponsiveness, I asked Joanna to confirm the appointment was on as scheduled. She told me to “plan for it.” I informed her that I would need to lug my dress and appliqués to work and my mother would be coming in from Long Island, specifically for the fitting. Joanna falsely represented that the appointment would take place as scheduled reiterating that I should “plan for it.”After carrying my dress and appliqués to and from work, I met my mother at The Bridal Salon NYC. The store was deserted. I stood outside for over ten minutes, attempting to call Joanna. She never answered any of my calls, text messages, or emails. It is my belief that Joanna never intended to go forward with the fitting, despite the agreement we reached months ago.Joanna is aware that my wedding is on February 9, 2020, less than 60 days after the scheduled fitting appointment. I can’t express how damaging my experience with this store has been. Joanna is totally unreliable and due to their incorrigible customer service I am now forced to find a new seamstress less than two months before my wedding. I can only imagine that if Joanna or the seamstress was in possession of my dress it would be held hostage due to their total lack of communication.When planning for your special day, you will be better served patronizing a bridal shop that is reliable, professional, and responsive to your needs. The Bridal Salon NYC treated me and my family incorrigibly and made my wedding plans much more stressful than they already are. Do not go to The Bridal Salon NYC unless you want a real life wedding horror story to happen to you.

I really enjoyed my experience at Forever Amour, where I had found my wedding dress. Joanna does a great job bringing in very beautiful, interesting and original pieces! I have visited about 6 other salons, from small boutiques to very well known ones, and here is where I could find that unique dress that I said yes to.

Do not go here!! Do not risk your big day on this terrible company. Total lack of professionalism. The customer service is horrendous. Like many other reviewers, we were left waiting outside the deserted store on the day of our appointment with no communication whatsoever. Now we must find another salon on very short notice. This is a sketchy company and in the end we are so glad that they never got their hands on the wedding gown. We should have listened to the other negative reviewers. Be warned!!!!

I found the perfect dress at Forever Amour Bridal! Joanne was so delightful and helpful, she made each moment perfect! Her energy and expertise really helped me find my dream dress! Highly recommend!

Im very disappointed with this store. I flew from over seas to buy my dress en Manhattan. I scheduled an appointment and confirmed it. I arrived 5 minutes before my appointment, no one answered the buzz or phone. Then, I waited 30 minutes outside, again no one answered the buzz or phone. In total I waited 45 minutes outside the store and no one answered. I left messages through the recording machine and in Instagram. Until this date no one has responded my mails or messages. I even wrote a note and slipped it through the door. At the next day they sended me a thank you mail for visiting the store and hoping I had a amazing time trying on dresses. The best part of it, is that they charge you 50usd for a no show fee. Hopefully they havent charge it at this date.Dont recommend this store.Paulina Montoya Ballesty

A lovely salon run by a woman who genuinely cares about the experience of every bride she meets. Highly recommend!

This salon is a must vist, I went to many solans in the city and didnt find a salon with such charasmatic and attentive consultants. I found the perfect dress without all the stress. Overall, I loved the experience and found unique styles sold only there.