From the moment I walked in the door, the entire experience was exceptional. The salon was beautiful, well-lit and airy. The archival collection on display made all the current dresses feel that much more special. I tried on several dresses, all so different but with the same distinct Amsale modernity. So many beautiful options, it was hard to choose! And Terry and Dia were so pleasant and welcoming, my whole group had the best time. Amsale is a must for any bride looking for her perfect dress! I wish I could experience it all over again.
Had an incredible experience at Amsale and was pleased with how my dress turned out! Terry and Dia were an absolute delight to work with as they were both very professional and attentive. I appreciated how much they cared and it truly meant a lot, especially as a bride. Their dress collection is definitely one of the best in NYC so definitely worth checking out.
EXCEPTIONAL EXPERIENCE!! I cant praise the Amsale boutique enough! To begin with, of all the bridal boutiques I visited, Amsale had by far the most unique and exquisite gowns. Secondly the staff could not have been more attentive, caring and professional! I HIGHLY recommend Amsale to all future brides...their quality is unsurpassed!
Stay far away from this business. They will ignore customers who are having an issue. I purchased a dress from their Ready to ship collection that was clearly marked as in stock. I contacted customer service immediately upon receiving my order confirmation because of mixed messages as to the delivery date. A cheerful customer service representative wrote me a short email that my size was actually not in stock and would need to be sent to production for 6 weeks. This is not possible for my timeline. I responded within 10 minutes to cancel the order but the representative had vanished. No one has since responded to my emails and no one picks up the customer service phone number.Terrible, terrible unprofessional business. I am making it my mission to warn all my friends away from this store. Its particularly disgusting because wedding preparation is often such an expensive and stressful affair, and to have my money tied up in a dress that was misrepresented online is a shame.
Terry is wonderful and made my experience at amsale as seamless as possible while addressing my concerns!
I had booked an appointment at Amsale months in advance, and the morning of, 3 hours before the appointment, they called to inform me that it was cancelled with zero explanation. I had planned my day around this and found myself in NYC with no possible way to get into any other salon. Extremely disappointed.
I went to Amsale to shop for my wedding dress and had an amazing experience. Dia was awesome--I was able to try on 11 different dresses in an hour because of how efficient she was at helping me in and out of the dresses. She was also great at proposing other dresses if there was a certain element I liked and she knew it was a feature of other dresses. At the end, when I picked one out, she brought out champagne for my sister, mom and I from the Usual brand, which was a festive touch! She also explained that they can do a fitting and alterations all in the span of 2 days, a month or so before the wedding, which is especially great because Ill be getting married in California.
Terrible service.1. Clothes sent to us dont match the measurements we took at the store2. Alterations is your responsibility3. They take forever to ship your items or even exchange4. Just dont+ the clothes they give you are not custom made to your size like they say they are 8,10,12,14,18
I absolutely adore this store! I was planning a pandemic wedding and was feeling so down on just about everything wedding related. Terry and his team were so positive and let me explore the store without the pressure of needing to buy something. They implemented the necessary COVID precautions which I really appreciated and were more than accommodating when it came to trying things on and giving me time to think. As a nervous and borderline defeated bride I was so thankful to just walk the store and get re-inspired by all the beautiful dresses. Everyone was so nice and respectful it was such a breath of fresh air. Their little white dresses are absolutely gorgeous and I cant wait to wear mine on my honeymoon. Truth be told Id be wearing it right now it it wasnt so cold! I absolutely would recommend this store to any bride or anyone in need of a dress for a special occasion.
I had the absolute pleasure of working with the Customer Service (Styling) team at Amsale when I had some questions about a dress I had ordered pre-COVID. I was quite nervous about the time that had passed and what I would need to do in order to get my order. I received such a prompt response and really easy to follow steps on what I needed to do. The team offered free shipping of the dress or help arranging a time to pick up my dress. I cannot say enough nice and wonderful things - thank you thank you!
Terry and Mariam were so thoughtful and helpful during my bridal appointment. We got lots of attention and honest feedback, they stayed well within my budget, made the experience feel fun and normal despite COVID precautions (which the salon takes super seriously) and I couldn’t have imagined getting my dress anywhere else. Amsale pieces are understated, elegant, and classic. Definitely recommend!
Very nice bridal salon picked a beautiful dress for a smaller wedding. We were helped by Mariam she was the best very attentive!
Amsale was extremely accommodating to help me find a dress very last minute. Once we found the dress they were quick to move through the fittings, not to mention they made quite a few alterations. They literally saved my wedding day.
Such a dreamy experience trying on bridesmaids dresses here. Ali Scibetta listened well and was attentive and efficient. Amazing quality and service—probably the best I’ve had in New York.
I had such a wonderful experience at Amsale, from my first just shopping around appointment to all subsequent confirmations, fittings, etc. I ended up going to most of the larger places in NYC to look at dresses, and this salon is by far the nicest. It is beautifully laid out, they always offer you water or champagne which is a nice touch. Ellie was my stylist and she was attentive and sweet and while I went in with an entirely different picture in my head of what I wanted, she ended up suggesting I try on this one dress...and man that was it. I was so happy with my dress, and with the fittings and the overall process. You get the sense that people there are genuinely excited for you. They dont have a huge selection, they stock their own designer and maybe a few more, so its not a Kleinfelds type place, but all it takes is one.
Wow! What a place to come if you want to ruin your bridesmaid experience, time, money and patience. Abysmal service AND product. I went to have a bridesmaid dress fitted - it came back, after three months, 2 sizes too big - two of me could have fitted in there - it was WILD to suggest this would ever fit me and they clearly had a mistake. That’s okay we all make mistakes - however, they refused to take any responsibility whatsoever and rather suggested that it was my fault (despite a amsale professional FITTING ME?!?) and that I pay to have altered which cost $230. The absolute worse, AVOID
Amsale has such dreamy bridesmaid dresses. I have 9 bridesmaids and each maid was able to pick a different dress that they loved for their frame. Since in live in CT, I had to go to Amsale 3 separate trips to accommodate all of my bridesmaids. Each time I had Neivha assisting my bridesmaids and I in the store. Neivha was such a pleasure to work with. She was so kind and really helped assisting my maids with different styles that fit their frames perfectly. I can’t thank Neivha enough! If you go to Amsale definitely see if you can work with Neivha. I can’t say enough good things about her and the store.
My experience at Amsale was truly a dream. Dia was such a joy to work with finding my wedding dress. Rulas expertise in alterations ensured that my dress was tailored perfectly on my wedding day. The entire Amsale team, from start to finish, was incredibly kind, and I looked forward to returning to the salon at every stage of the process.
Fantastic bridal party experience in their new location in Midtown. Beautiful selection and they also had the newest bridal party dresses from bridal fashion week (a month ago, mind you!).
Really the nicest sales ladies in the city. They provided the best experience out of all the bridal salons I visited.
The salon is wonderful! Work with Dia if you can - she is lovely and welcoming, makes the process a joy.
Great experience as a friend of a bride. Sophisticated and professional.
Amazing customer service
I love amsale designer dresses.
I love all gowns❤
👍love it