user
Waterfront Bicycle Shop
391 West St, New York, NY 10014, United States
Appearance
Waterfront Bicycle Shop
Comments
Ma
Review №1

Very nice to visit this shop to tune in, tune up and keep on biking baby. Christian is the owner and is super nice and quick in making bike repairs. Pedro and Jess are really nice and helpful as well. Lots of bike accessories and well organized shop to practice the zen zoom art of bicycle maintenance. Thank you Waterfront bikes.

Jo
Review №2

Great little shop! Reasonable prices for full-day rental of hybrid bikes. Really close to the Greenway on the Hudson side. Staff was super helpful. I was most impressed by the quality of the bike that I rented. A nice hybrid/day-commuter type of bike in EXCELLENT condition. It was really tuned up nicely and shifted like butter. Brakes were great. This was WAY better than renting a Citibike from a rack in Manhattan, particularly since I wanted to do a 20+ mile ride. I wanted to use a good bike and not break the bank doing so. Check these guys out. Theyre great.

Be
Review №3

Conveniently located bike shop with helpful staff! Located right off the west side bike path, this shop could not be better placed. The staff is super friendly and able to accommodate any of your bicycle needs, big or small.

NY
Review №4

The workers are always kind, professional and courteous. They take the time to explain the issue and the solution.

Va
Review №5

I just got a flat fixed. They were amazing. Haven’t seen someone as efficient and prompt with their service. I was in and out in 5 min with a new tube!Their prices are super reasonable as well. Had someone on UWS charge me $40 for what these guys only charge $10. They definitely won a new customer for life today.

Wi
Review №6

This place is fantastic. Christian, the owner knows everything there is to be known about bicycles and is very helpful, friendly and supportive. The staff is also very knowledgeable and the prices are very fair. I would support him even if he were not a local shop because the work and the work ethic is of the highest quality.

Da
Review №7

They are very good mechanics especially Pedro. Efficient and reliable.

Li
Review №8

Christian was so great! Very helpful and very friendly! Highly recommend to repair your bike and/or buy a new one!

ad
Review №9

Always fast and reliable, love that they let you use their air.

DS
Review №10

Just Great people doing great things for the people in a cool neighborhood.. check the shop out if you need to fix or looking for a bike. I really recommend go here.. they also have bike rentals .. right on the westside waterfront..

Ad
Review №11

Had one of my crank arms stripped where the right side pedal screws in, they had a new one in stock and replaced the entire crankset and new pedals for 97 bucks, which is really cheap for actual Shimano parts, super friendly service from the lady there and everything was said and done in 10 minutes I literally couldnt be happier. Definitely coming back

Gr
Review №12

The staff are very helpful. Free air pump by the door outside!

Jo
Review №13

THE BEST. WHEN I DEPEND ON E SCOOTER THEY ARE FAST, EFFICIENT AND BAR NONE THE BEST. THANK YOU VM. CHRISTIAN, PEDRO, JONATHAN, AND REST OF STAFF ARE SUPERIOR. XOXOXO

Do
Review №14

Excellent service, great value, good vibes.

Co
Review №15

Great local bike shop! They took great care of my BMC Triathlon bike and the price was very reasonable. Christian, the owner, is super helpful and flexible. For those looking to rent bikes, the shop couldn’t be more strategically located as it is right across from the Hudson River bike path. This is definitely your one-stop-shop for all your bicycle needs in the west village and downtown Manhattan! Their repair team is second to none!

Ja
Review №16

I live on the block and they always help me when I have a issue with my bike. Great bike repairs and good vibe :-)

Mi
Review №17

Swift and friendly service with fair prices

Mi
Review №18

Came here to change a flat tire on my ebike and they changed it on the spot. Very knowledgeable and reasonable prices. Would definitely recommend coming here for all your bike needs.

mi
Review №19

Spotless shop, friendly, helpful staff. they rent top of the line bikes. great people to do business with

co
Review №20

This place works on a wide variety of E-BIKES! I called a majority of other places and these guys were the only ones not afraid to jump on it and tackle my e-bike problem. Also they hardly charged me anything to work on it. Great guys, and they are genuinely interested in NEW interesting bikes. as a FIRST TIME customer I now absolutely recommend then. 🤘WORTH the trip over there! 🤘

Sc
Review №21

I love their eye catching Free Air signage in the window. As a biker it caught my eye so I walked in and checked out the shop.

He
Review №22

Had to get my ebike serviced - my brakes, my rear wheel, etc. Good service and reasonably priced. My go to place now. Thank you!

As
Review №23

This is a solid bike rental and repair shop. Christian the owner is super knowledgeable and they always get work done quickly and without issue.This is the only bike shop in the West Village I would recommend, the others are overpriced and a waste of time and energy.

Po
Review №24

Owner is always helpful unlike some places where they just want to do work to charge you regardless if its needed.

Co
Review №25

Great! We rocked up without a reservation, and within 10 minutes we had decent bikes (inc basket, locks and helmets) and great advice on places to cycle. The guy in shop was a good guy and very helpful. Riding around NYC is an amazing way to see the city and so safe due to all the bike lanes, even through some big city avenues. HIGHLY RECOMMEND. Don’t do the Citibikes as you only have them for 30 minutes at a time. These guys were cheaper for the whole day and we could take to the islands and over the ferries etc.

tb
Review №26

This is a great place to rent a bike. Good bikes, good location, at a great price. They are right on the bike path that runs all along the west side. You can make the trip up to Central Park in about 30 minutes. The staff was also really laid back and easy with tips and instruction.

Fr
Review №27

Super easy rental experience. Bikes worked well. There was no added charges or surprises when we arrived (unlike our last bike rental experience in NYC).Super nice people at the shop.Would recommend them to anyone wanting to tool around the city on a bike for the day at a very reasonable price.Thank you again for a great experience

Ch
Review №28

Absolutely brilliant, very considerate, explains everything and offered a comprehensive fairly priced solution. Very happy! Highly recommended

Xa
Review №29

Great stop and location also good work repairs they only need coffee lol

Ju
Review №30

Helpful shop. Trustworthy for repairs. Cant say the same about a lot of other shops.

Es
Review №31

Simple process, pretty good bikes!! Perfect location for me to jump right on the bike path and go.

Ja
Review №32

Great local bike shop. The prices are good and the owner is friendly and knows his stuff. Will definitely be back again!

Gr
Review №33

They fixed my bike, but did not check to see if the breaks needed adjusting for the new wheel. They should have checked that before handing the bike back.

To
Review №34

Great place and great experience! They made renting a bike for the day (with a lock, a helmet, and a basket) easy and affordable. As a neighbor, Ill definitely be back next time I need a bike.

Ag
Review №35

This shop always gives best annual bicycle tuning service without any extra charges. The Tuning, the repairing service are awesome here. Whenever my any friend, relative ask me about best place of bicycle, then i always recommend them Waterfront Bicycle Shop.

pa
Review №36

Great bikes. Great shop. Good price with no extra charge. Would recommend this shop to anyone.

Is
Review №37

Amazing people, fair pricing and fast service. Thank you.

Bi
Review №38

I am a loyal customer of Christian and the Waterfront Bike Shop for numerous reasons. Aside from its ideal location, Christian and his colleagues are genuine bike lovers who really enjoy sharing their knowledge and expertise with riders. I have used them for the most simple bike repairs to more complex bike makeovers and I have never been disappointed. They are fast and very well priced and are extremely customer friendly, unlike a lot of the bike snobs I have encountered in other bike shops. They have been instrumental in helping me transition from a once-in-a-while rider to someone whose main mode of transportation each and every day is on his bicycle.

Br
Review №39

Very Experienced bike workers, Especially Christian

DC
Review №40

Must be the nicest most professional repair shop in the city. or, if it is not - i have never seen quite any other one like it! they repaired my 74 bike perfectly - at a price that was 1/3 of what other downtown stores had quoted. run by passionate guys. knowledgeable, helpful. long may they prosper!

Br
Review №41

Most expensive bike shop I have ver been to. $40 to get a tube replaced, usually pay $16-$18, even in the city. And the tupe popped out the next day.

Ma
Review №42

I was the free air sign from the West End hwy bike lanes.The od European male showed me the dial, saying he cant pump air for me every time, how people ask him pump their air every time and tgat 100 people stop by a day, as if I would actually trouble him or myself like this.He said new tires would be $20 each plus $15 each for new tubes, $50 for parts and $20 being labor. I did not know what this translates to hourly.I recently bought a bike at the closing our Kmart that had apparently been in a tied off returned, damaged bike section rather than the ones in good repair from the aisle.Penn Station was being suspended, the tire locks kept me from being able to examine the other bike I wanted which turned out to have a complete flat, complicated by the employee having on no protective gear and the difficulty my protective hear was causing complicating my ability to examine the bicycles, which I did not understand were all damaged and returned in that area.Despite not being optimal, I can reduce my need for public transportation which can be riskier with covid-19.The back tire clearly had damage when I bought it, unfortuately no less from the brakes.I wanted the bicycle guy to rotate the tires. I was not happy the price was the labor price was the sane as the tube replacement.Then, the of European male then starts dissing my cheap, yet existent bicycle as expensive to maintain, which would cost more money remedy, and how I should sell my new bike on Craigs List to some unsuspecting idiot.With a limited budget and things that are becoming more cumbersome with COVID, I was getting annoyed.I raised my voice at his absurd line of topic.He then actually starts saying I am permanently banned from the bicycle shop and threatening to call the police who are currently supposed to have their hands full with COVIF-19, because you are yelling. I have our on cadema. from behind an advertised surgical mask, no less, which had just broken on one side as I was leaving my apartment.Yelling in NYC is not a crime. And even if I was COVID positive that wouldnt even be a visible injury. They dont even care about impinged spinal cords, bloody noutgs, black eyes, or injured feet frequently causing wrist inquiries, concussions and separated limbs, themselves.The police say that store fronts can pick and chose what members of the public they serve. Assaulting customers and completely destroying their apartment locks lagging weekly burglaries and vandalism are all things the NYPD wishes they had thought of first.I guess Ill have to learn how to do all of this sooner than I expected, now, which suits me just fine.My only concern is my lack of torquing knowledge, possible injuries and hand strength.This guy is mad as a hatter. Or maybe its that he doesnt have enough underpaid employees to be able to afford to contaminate the Atlantic Ocean from a Fire Island beach house with his naked friends dangling parts from the beach.

Ja
Review №43

First rate. Put the addy in your phone before you set out on the west side of Manhattan. These guys are great for repairs. They understand the idea that spot repairs = keeping you on the road. Prices reasonable. Quick and efficient.

er
Review №44

Been a loyal customer for years. Everyone is very professional and personable. Top notch service with no gimmicks. You get what you ask for no exceptions. I dont even live in this area but any time my bike needs to be looked at waterfront is my first stop. As someone who cycles 25 hours a day 8 days a week these guys have saved my @$$ more times than i care to admit

Vi
Review №45

I love this bike shop. It is perfectly located along the Hudson River which makes it an awesome location to rent a bike or get a repair done on your own ride. They care about their customers and every bike that comes through their door (rentals and personal bikes). My own bike is worth 3 bucks and they treat it like Im preparing for the Paris-Roubaix. There is no better bike shop in NYC.

Le
Review №46

GREAT EXPERIENCE. WELL PRICED, HONEST, and HELPFULThe guy behind the desk was a young knowledgeable, and answered all my questions when all I bought from him was an inner tube.He lent another guy who stopped by some tools.Then I came back an hour later because I left my wallet on his counter, and he was happy to return it no problem.If I lived nearby I would only go to this guy.

Je
Review №47

This is an awesome bike shop! I am from out of town/unfamiliar with the area, so was quite upset when I snapped my brake cables/wire while on the Hudson River bike path. Happy and relieved to stumble on this bike shop - they fixed/replace my brake cables in no time and for $12. Great service, friendly knowledgeable staff. I highly recommend them!!!

Al
Review №48

Great guys running this place. Very affordable bike rentals compared with some other places in the city. I paid $25 + tax for all day. Price includes, a helmet, chain and they also offered me a map and light. Open until 7 so you dont have to rush to get your bike back as well.

Ro
Review №49

Bring my bike there every year for its tuneup. Awesome friendly service. Trustworthy. I recommend servicing your bike here. Great place to rent as well for bike less New Yorkers as well as guests who want to ride with you...

sl
Review №50

Very knowledgable. Great products in stock. I wasnt treated like an idiot while I was asking novice questions. They fixed my bike for a great price and explained a few things to me.

Tr
Review №51

One of the best bike shop Ive ever been to. Christian took great care of my bike, changed my rim in less than a half hour I was out of there and back to riding. I would recommend them for all your bike repair needs.

Jo
Review №52

Super friendly owner and staff. They always do a beautiful job on my bikes annual wash and tune up. Wouldnt trust anyone else with my titanium Number Sever bicycle.

Te
Review №53

Quick & fast service. Excellent Workers. Did a rush job for me in less then 1hr. Good/ Reasonable prices.

ca
Review №54

Really friendly, nice guys! I was barked at when I called another nearby west village bike store so this is important to me. They have a bike tire pump outside of the store that anyone can use. I came here to buy a bike pump and a new helmet. They have limited selection but they have on stock items they think are the best along with unique.

Se
Review №55

So easy to rent a quality bike. Only $100 per week compared with rip-off hustlers around central park who charge double that amount. Also came with free helmet, lock chain, basket and clip on lights. Ive hired bikes a few times visiting New York and these guys are the best!

Ke
Review №56

Rented a bike for the day. Very easy process. Bikes are well maintained. Quality/acceleration/smoothness of the ride exceeded my expectations. Highly recommended.

Sc
Review №57

Great experience. I had been dealing with an annoying rattling for months. Another bike shop told me I needed to spend over $450 to replace my fork. I didnt believe them. I did some research and found Waterfront. They had great ratings so I thought I would give them a try and they didnt disappoint. They quickly figured out the problem and fixed it. Turned out all that was needed was a small $15 adjustment. Thank you!

El
Review №58

So much fun and more affordable than the street bikes. Had a great day!!!

Im
Review №59

My go to bike shop for repairs and tune ups. Small business like it should be. Nice knowledgeable owner talks to you and won’t rip you off. Have been going since 2009.

Ja
Review №60

Great place! The bikes are very good (as a Dutchmen I know my bikes :-) and you can choose the type of bike you want.The location of the store is perfect for starting a bike ride on the bike track a long the Hudson river.Highly recommended!

Jo
Review №61

These guys deserve every one of their five star reviews. Super friendly, super helpful. They couldve sold me a bunch of stuff I didnt need, but instead gave me a bunch of great advice and did a few minor repairs for free.

Lu
Review №62

Great service, bike is running great now and they really followed through when I picked it up to make sure I was satisfied with the repairs and condition, even making a few more adjustments while I waited. Very fairly priced too, I wish I had shopped here first! Now that I bought what I really need, Ill have to put that rack and trunk bag back on eBay where I got them!

eu
Review №63

This place is great, it is inexpensive, the staff members are really nice, helpful and know their business. The location is great, I will be going back soon. If you havent been there yet, you should defenetly check it out

Ba
Review №64

Great service great workmanship one of the best bike stores i have ever visited

Da
Review №65

The pleasant bike tech changed a bike flat tube in minutes while I waited. Told me why ...spoke was poking tube... remedied problem. Well stocked and a great view of the river. Parking.

ch
Review №66

Great place and super friendly staff too!

Ca
Review №67

Love this neighborhood place! Super nice and accomodating. Will come back for rental again for sure! 100 times better than renting a Citibike!!!

Fa
Review №68

Awesome, professional, and patient staff. Good bikes. Great service. They give you a cycle map and are very generous with equipment and timing.

Ma
Review №69

Best bicycle shop in New York City

Al
Review №70

Rented for a day. Bike well maintained. Friendly dudes. Good value.

fr
Review №71

Best bike shop Ive ever been to. Christian took great care of my bike, changed my rim in less than a half hour I was out of there and back to riding. I would recommend them for all your bike repair needs.

fa
Review №72

Very kind guys and professional service. The bike was perfect and they had no problem letting me keep it a few extra hours for free.

Ke
Review №73

Quick and easy rental. Great hourly rates and the bikes themselves had 0 problems. definitely recommend

Mi
Review №74

Im from chicago, and I was there about a month ago, and rented a bike for three hours, or so. Great bikes, great service. They really seem to care about their customers, and will get a bike thats right for you . And theyre prices are reasonable, too! When I come back to new York, I will definetly go back here!

Za
Review №75

Friendly, helpful staff. Nice, but limited selection. All in all, an excellent neighborhood bike shop. Worthy of your dollar.

Co
Review №76

Christian and Pedro were very knowledgeable and helpful. Great repair shop, great customer service, and great pricing.

Jo
Review №77

Great service always honest and very reasonable price for fix ups the best bike shop in the West village go there only if my bro pedro is there.

Ch
Review №78

Went there tonight with a flat tire. In and out in 5 minutes. Checked my tire and tube. Even bought a new light for my bike, too. Very nice and helpful staff. My new place to go for anything bike related.

Ka
Review №79

Very friendly staff, quick service (they fixed my bike while I waited), and, (like someone else wrote) no upsells. Ill go back next time my bike needs anything.

Ja
Review №80

Good tiny bike shop. They replaced a cassette for me once without tightening it. Otherwise, no issues.

Ja
Review №81

Given its location, its a great way to rent a bike and head out for a nice long ride along the west side. Make sure you dont get there too late on a weekend as they can quickly rent out their inventory.

De
Review №82

Fast, Affordable, Friendly. No upsells, just tell them what you need and theyll make it happen or point you in the right direction

Br
Review №83

Professional, friendly and reliable service located just off manhattans most accessible bike path.

Bi
Review №84

Reasonable price and people are friendly

Sh
Review №85

Very friendly, competent and calm

Ma
Review №86

Very friendly staff. Great bike and.... the best eyebrow jokes in town.

H
Review №87

Great service and friendly staff. Definitely would recommend them!

El
Review №88

Good person Pedro the. Best

To
Review №89

Christian the owner very nice guy, takes care of me everytime I come there.

Mi
Review №90

Ive seen their sign from across the west side highway for a couple months, and finally stopped in to pick up some small spare parts. Very friendly folks who also spotted and fixed my crap-tastically loose chainring bolts.For west side commuters, its conveniently located right on the bike path. From the looks of the website, they have some of the better repair prices in the city.

Fr
Review №91

The best service and fast and experienced personal love it!!

Ja
Review №92

Best/most fair bike shop in area. Hands down.

Ma
Review №93

I ride the Hudson River Greenway commuting to work and have stopped by this shop many times to use their air - which is not only free, it is the best inflator I have used (you dial in the pressure you want and it automagically gives it to you).Yesterday I had a flat on the way to work - locked up my bike and walked it to Waterfront at lunch. Fifteen minutes they said. I walked out without a claim check or asking how much they would charge - but they fixed it quickly, quietly and for a fair price.As I ride 40 year old Raleigh, this is not a small deal. Other bike shops Ive dealt with dont like to work on old bikes - okay, no problem, but Im grateful Waterfront is different.

Cl
Review №94

Love this place, aways fast service and nice people

St
Review №95

I was hoping to ride the Hudson River Greenway but what they dont mention on their website is that you need photo id to rent a bike so I had a wasted journey to the shop. Thankfully another local bike shop showed some common sense and accepted my credit card as a deposit until I returned the bike.

Z
Review №96

Helpful, friendly people and reasonable pricing. Its a highlight to our morning workout!

Ha
Review №97

Nice service🤩🤩🤩

To
Review №98

Very bad service, I went to change the chain of the bike and the bike work even worst than before I came back to see if hi can fixed better and he want me to charge more money don’t go here

An
Review №99

Great prices for bike hire and really helpful. Total champs.

Ma
Review №100

So nice and know what they are doing!

Information
98 Photos
100 Comments
4.7 Rating
  • Address:391 West St, New York, NY 10014, United States
  • Site:https://bikeshopny.com/
  • Phone:+1 212-414-2453
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations