Top-notch product, and excellent customer service. Our gallery visit got us exactly what we needed - reliable and transparent information, product trial (there are lots of options and customizations available), and confidence to purchase. Not to mention, the service was professional and friendly - a very positive experience overall. If you’re considering organic, don’t skip this brand!

We were very pleased with the level to courtesy and professionalism that we got. I 120% will recommend this store to everyone. Every question was answered in a concise and clear way. Thank you very much for making our experience fun and pleasant. -- RK.

Great product! Anthony provided excellent customer service and was very knowledgeable about the product. Thanks Anthony! :)

Luis showed great customer service and his knowledge of the offerings was quite impressive. Thank you Luis for helping us find the perfect mattress!

Great customer service! Recommend!

Very courteous and professional service in the whole process of selecting a mattress.

The man was very knowledgeable and did good by me. The mattresses are quality and you get what you paid for.

Luis was extremely helpful. It was a great experience. The store manager that helped me was super nice and very helpful. Would highly recommend them to anyone. And a great bed.

Luis was knowledgeable and incredibly helpful. My experience was simple and enjoyable. Excited to use my new pillows!

First time Naturepedic customer. Great experience! Luis was extremely knowledgeable and professional. I visited the showroom once for the full initial consultation, then returned a week later to finalize my purchase. Luis provided all the information I needed to make my decisions, and I feel great about purchasing from this brand that really stands behind its product!!

Beyond excited to get our SECOND Naturepedic mattress! My daughter has had one for 4 years and my husband says her bed is the most comfortable - now we are getting ours. You can customize each side of the King Bed - we are doing one side firm and one soft - for two different sleepers. So awesome! Fantastic customer service from Rachel (store manager in New York) - she made the entire process so quick and easy. Can’t wait to have better sleeps soon!

Great customer service, Luis was awesome. Very happy with our purchase. Thanks!

Fantastic mattresses and all the accessories, plus super-attentive, knowledgeable staff. Highly recommend!

Naturepedic is the best!!! Incredible customer service (ask for Louis) and really knowledgeable. Not to mention the quality of their products. A truly stellar experience! Thank you!

Great experience. Love that the mattresses are non-toxic.

Excellent service with Luis at the NYC showroom.

Luis was fantastic—he was patient, he explained the products well, he didnt pressure us into any decisions. And he was able to come through with an expedited delivery for us. Truly a super star.

I only buy Naturepedic for all my kids mattresses, very happy with the quality of the product and customer service.

Honestly the most comfortable mattresses and pillows, even without taking into account the health benefits. Excellent service.

Great store, product and service

I went by this store, looked in the window and descended the stairs to the right to the double swing doors. On the locked door was a note pointing to the front of the store stating to use the other door. You know what? There was no other door. I looked around the store window, saw a bed and a woman at the back of the store at a desk on the phone but no door. I ended up walking away. Its a shame since the store looked interesting.

Worked with Luis and he was great! Very knowledgeable!

Excellent product; outstanding customer service. Thrilled with my purchase.

Loved the mattress, the place was cozy and nice and Christina was super helpful nice and not pushy at all, I took my time to try the mattress and decided to finance it, thank you :)

Christina was incredibly knowledgeable, helpful, and courteous in taking me and Nataliya through the Naturepedic options!!

Best and safest products available.