Incredibly knowledgeable staff, excellent selection. Call before, as they lock the front door to prevent people from walking in.
I went to Kryolan today to pick up liquid latex. Only store opened on Saturdays to find high quality liquid latex. Will definitely be returning to purchase more items. Customer Service was outstanding, didnt catch the gentlemans name, but he was very professional and friendly. I visited there on February 27 2021 around 1:00. I just want someone to know how great he was so he can be recognized by his employer.
OMG worst customer service ever. Went to the store today and was told that only one person can be allowed to go In at a time and because my friend who was the one who wanted to buy products from the store didn’t speak English, he was not allowed by the store attendant to go in the store to browse and was told that he had to be served in front of the door only. Once we told him what my friend was looking for he wrapped the product without even showing what we were getting and caught an attitude because we asked him to show us the product to make sure we were getting what we asked for. I understand we are still in a pandemic and we have to take precautions but customer service should never lack specially when we are paying for the products and could have gone else where to buy them. My friend wanted to buy more things but didn’t because the way he felt by the attitude of the attendant.
Aside from having everything I could want or need, the gentleman running the store (by himself) was on it. Knowledgeable, helpful, funny, and efficient.
I adore this place! The products, the help from the employees, the location. I always leave very happy with my high quality finds. Shout out to Lola for being so helpful, and contagiously cheerful! FIVE STARS!
Great place for anyone whos in the performing arts. all possible make up available for any stage, show or TV performance. Ive been using Kryolan brand for over 15 years now and it never let me down, top quality. staff is super friendly, very helpful and knowledgeable. Workshops are also offered for make up artists on any level. check it out, youll be impressed!!
It’s my favorite makeup brand but the service there so bad because I spent $150 on makeup two days ago and today I went there I want too change something because I took it for my friend and she didn’t like it and I’m not going to use it and so they told me that they cannot returns or change !!!It was really bad to hear that because I didn’t use the item and i told them you can check it and I don’t want my money back but at least let me take something I can use it but they say no .I’m really so upset And I will never buy from them again 😡
Highly recommended for the professional and everyday person! I wanted to learn how to apply make-up (my style was from 20 years ago ...) and to understand what works with my sensitive skin. I took the 3 hours one-on-one with a caring and professional staff member, Christina. I learned so much! what also amazing is that the fee of education is in buying products. You cant beat that! I would highly recommend to anyone wanting to learn good! make-up techniques for a night out, professional gathering like a conference and much more. They have a line for everyday use that my sensitive skin didnt react to it at all. Thank you, Christina!!! My husband loved my new look ;)
I went into the store to be color-matched for the TV Paint Stick and Alaina was so helpful with helping me find the right products. She was also super fun and made the whole experience enjoyable!
Professional makeup supplies of the highest quality for artists and performers, but theres plenty here for the garden variety makeup lover, if you know what to ask for. Colorful powders and glitters make attractive displays in the front of the clean white salon-like space, but the real workhorses, professional quality foundations, concealers, powders, and skin prep can be found neatly arrayed on shelves in their utilitarian blue and silver cases. Youll also find SFX makeup like fake blood, spirit gum, and liquid latex. Staff are friendly and very knowledgeable young makeup artists, not commission driven sales people. If you work with makeup professionally or want to learn more about professional makeup products, Kryolan is a required pilgrimage.
I took a special effects makeup class here and loved it! I learned so much in one class! Highly recommended for anyone wanting to get into special effects makeup.
I absolutely love this shop and cant get enough of it. Everything in here is just so beautiful and any beauty addict should visit and best of all, the staff are amazing. Run by a highly experienced and wonderful manageress with bucket loads of personality.
Had a great experience at the store ! Was looking for certain products because they were sold out at IMATS ! The staff was so helpful! We tried all different foundations until we found the best one ! Great costumer service and amazing knowledge on the products ! Definitely recommend !!
LOVELOVELOVE. So much glitter and neon. My home. The only place where my glitter craving is satisfied.✨✨✨
Not only did they have exactly what I was looking for, but the associate was so helpful in talking with me about what I needed and what would be the best brushes to accomplish the look I wanted.
Itd be cuter if it wasnt the only one in the city 😒😒
Amazing! The staff is amazing and carried on an amazing 30 minute conversation! Helped me with all the help I needed and even gave me tips! Really enjoyed it!
Sadly, I’m very disappointed. First off, they do not have nor planning on getting the Perfect body foundation. Why? « The body camouflage is very similar ». So we proceed and try a few tones of the body camouflage. Nothing really suits my skin (color range is way too limited), the finish is cakey and fake (« just put moisturizer under it and it will work fine ») but I end up buying it, since I made a long trip here, with high hopes given the rest of the reviews, and because I truly wanted to like the brand. Needless to say, I’ll never use the product. Not a good experience.
Small, well-light, helpful employees. Made my shopping experience smooth and quick.
Great experience! Good quality, friendly staff, excellent service.
Love this place! Especially Kelly and Tim. Their makeup is amazing!
The staff is always helpful, courteous and very knowledgeable. Great place.
One of my new favorite places. The staff is very helpful and knowledgeable of the products.
Love this store always dependable.
Nice selection of items you cant find elsewhere, many items were out of stock though.
Small but excellent makeup store with pro products.
Very good customer service
The employees are so easy to talk to. You can ask them anything.
Amazing makeup artists
Always very nice and helpful
I love this store, the brand, and the staff!!
What fun I found everything I wanted! The sellers are very kind, the store is beautiful! Too bad it is not possible to make an order to Israel ...
Kryolan has the basis for the face with the best coverage. fascinates me!
Excellent attention and quality of products, all very professional. I love Kryolan !!!
The products were missing!
Or attending excellent and in Portuguese !!
A dream for makeup lovers.