Rented a car seat, delivered and returned from doorstep. Convenient, car seat in great shape. Made traveling with a toddler much easier.

Cancelled 4 days before our stay. No other options available and no effort to go buy a crib and deliver to fulfill an order they accepted and charged our card for. I suggest you use ANYONE else so this does happen to you. UPDATE - I get calls and texts the next morning at 9am telling me I am wrong, you OVER SOLD AN ITEM. Their response is complete fabrication as they are trying to look good but this type of issue is common with them as you can see in the other 1 stars. Again - If you OVERBOOK just go by another crib, the $200 you were charging for a weeks pays for it so if you only rent it once after you have doubled your money. The fact you texted me the next day in all CAPS tells me about your company.

Ordering was simple, delivery/pick up was simple as well. I would definitely use them again.

Very easy process, responsive team. Placed order on a Sunday, made a mistake that required emailing customer service and they got back to me within minutes. Very impressed.

This is a fun whimsical store, filled with all manner of things that you dont really need but feel compelled to buy anyway. The great spot for cards, obscure little candies, wrapping paper, Paul Frank swag, interesting books,and much more.

Had such a good experience using babies getaway. They have all the new safety car seats and excellent strollers in which I was looking for during my stay Stay-Cation! All items I received came like brand new and clean which is a huge plus for me. I plan on using them again when I plan getaways and escapes. The website was easy to use and customer service is friendly! I do enjoy their services. Thanks babies getaway!

This past weekened my daughter in law came with the babies from sc. we needed 2 cribs delivered to short hills nj. The driver showed up before time and I was able to meet him by his van. Items was in great shape. Will def use again for future visits!

Got a crib setup for my little one in our airbnb! Very happy

Their play yard cabana was a life saver. It came fully assembled and its portability allowed me to easily transport it wherever I needed to. While I was cooking I was able to place it in plain view so I could keep an eye on the child I was babysitting. She enjoyed rolling around the padded floor and the see through mesh allowed me to monitor her at all times. The ventilation was a plus as well. I’m impressed with the high quality.

They have the best strollers you’ll find anywhere. Their Baby Jogger Mini Stroller is top of the line. It allowed me to get around the Upper West Side and do my errands while comfortably traveling with my toddler. The stroller was light yet strong enough to handle the environment you’ll encounter in the city. Made my life so much easier.

They have a vast selection of items to choose from when looking for the perfect item for your child. I rented a swinging cradle and I couldn’t be happier. The cushion was very comfortable and the cradle was highly adjustable. I was able to use it without a hitch. Great service.

Thank you for helping us out in getting a car seat for my baby! even if its a last minute request, you still manage and go beyond extra mile to help me :) I am so grateful

I was wanting to rent a crib for the weekend and came across Babies Getaway. I was looking at some other companies but the prices were really high for deliveries. My husband called and ordered the crib and we were able to get it in setup in our hotel since he arrived early.The crib was in good condition and the sheets were freshly cleaned and was in a ziploc bag. The driver was really nice and even offered to set it up and moved it for us to another room since we wanted it moved after. Ah love this company and will use them again!

Had to stop by and say thanks for delivering the Boppy Lounger. It was very comfortable and allowed me to interact with my baby hands free. The carrying handle came in super handy and was very convenient. The easy clean fabric was also a bonus because it made clean up and washing very simple. The price couldn’t be beat.

Wow I had no idea you could rent baby equipment at all. We are from Australia and visited NYC this past holiday. We needed some baby items and our hotel recommended a few companies. We went online to babies getaways website and we booked a buggy and a crib. We were happy and will use them again.

I ordered a crib and high chair for my daughter as we were staying at a families home since our home is being renovated and we didnt want the hassle of taking out the crib, dis-assembling it and assembling it again. We has used babies getaway in the past and decided to use them again. Delivery was 30 minutes late but they made it up to us by offering us credit towards a future order. We were pleased. Pickup is scheduled for January 18th

Babies Getaway! Has been a godsend. I needed a full size crib last minute and called this company up. I thought we could of picked up in NYC, but they actually deliver and pickup. I was able to rent a crib for 1 week for about $120 with linens. It was delivered and the driver even walked up 3 flight of stairs! Very impressed guys!

I rented a crib,stroller, and toys for my son for our vacation in NYC, I was shocked that it was delivered early without extra charge. All the items were clean, and like new. Will definitely use this website again!

I had no idea you can rent baby items! I was so happy when I found Babies Getaway. I needed a stroller and crib and obviously we couldnt bring these items with us on the plane. I did some research before renting equipment and decided to go with babies getaway because they had an extensive selection and the prices were great. The items arrived to the hotel and we were very happy. 100 recommend.

First time I rented a crib and tub, crib was in just good condition, it was very beaten up and tub was not what was requested. They didn’t pick up the items when scheduled which caused conflict with our host. Tried yet again to rent a double stroller the following year. I was told the stroller requested was unavailable and they sent me another completely different to my needs even thought I never agreed to have it delivered. It was very used and even had hotel tags from previous users.

So we had twins! Oh man am I tired and then my husband said we are going to see his parents in New York. I was bummed out. Have you any idea how hard it is to travel with kids? Yet alone bring the baby items! Thank goodness for Babies Getaway. We were able to rent 2 cribs and were happy.

This was my third, and LAST time using Babies Getaway. The last time they didnt pick up the furniture for a week but said each day they would pick it up, causing my 75 year old father to move 3 pieces of furniture onto the porch and back inside every day for a week. The agent that was helping me was rude, insisted it was not her fault (no one accused her) and then told me she was a single mother and needed my good recommendations. Terrible! This last time my furniture didnt show up on time so I called and they said it was on the way. It never showed up!! And then they closed for the weekend so my baby had nothing to sleep in. They did refund me and this agent was very apologetic but I dont trust the service any more. Will never use them again or recommend.

My in laws invited us to the states for the holidays. We were excited to come but also a bit hesitant because we were afraid we would have to buy all the baby stuff. Thankfully my husband did a search and found babies getaway. We were able to have a crib and bottle warmer delivered to our in laws. Best thing was that it was left with the doorman and we were able to leave it there for pickup also!

Can I give zero stars? This place is awful. Awful! We rented $200 worth of baby equipment. It never showed up. I called and called and was finally told (on our last day of vaca) that they didn’t know where it was, so I asked them to cancel it. That was two months ago and they still have not refunded me. I’ve called at least 15 times, have spoken with numerous people, and they kept saying my refund was “in processing.” The last time I called, they said it was refunded, which it has not been. Every time I submit a ticket complaining, they just send me a response that “it’s closed” and my complaint has been resolved. I don’t think I’ll ever get my money back.

Rented a pack and play with them, the item was delivered early with NO extra charge, its cleaned, and well sanitized. Will definitely use this site again for baby renting gears!! 👍👍👌👌

Great business! If youre a customer, do not pick up from 902 Broadway - Fl 6, this is just an office, there are no strollers for rent from the office in NYC. Thank you.

ZERO STARS. Unfortunately that is not an option. Not only has this company failed to deliver my order (My sister and her infant son are visiting and I have no bedding for him), but they have 1) lied about attempted delivery (I was at my house the bell was not rung, no one knocked, nor did they call me) 2) they have been unresponsive to my calls we are either outside of operating hours, doing maintenance on our systems or truthfully they really just dont care about their customers, and 3) they have not proposed a viable solution. I have called at least 10 times, filed at least 5 tickets and have only been told well someone tried to deliver itPS I live within 1 mile of their storefront and have offered to come to them to pickup my order in person. No response. Their website says that they are closed currently and always. Im not sure that they are actually a real business or just a fraud to collect credit card information from trusting people.STAY AWAY. DO NOT PUT YOUR TRUST IN THIS COMPANY. THEY DO NOT CARE ABOUT YOU OR YOUR CHILD.

Well, can I even give it a star if our equiptment never arrived? We ordered a swing for our first day in New York since our baby is always calmed by the swing and often falls asleep in the swing. We paid up front and there was no swing when we arrived. There was no swing the next day either. The office isn’t open on the weekends so we couldn’t even speak to anyone to find out what was going on. I emailed and called multiple times and never received a call back. I finally called my credit card company to cancel the payment since not the product never arrived. The company never responded to my email or my phone messages. Beyond disappointing. We were lucky that this was just a luxury item and not a necessity.

This past new years we needed a stroller last minute for the celebration in times square. We were able to contact babies getaway to get a stroller delivered to the hotel. We are very happy with the services provided and was asked to review the company. Thank you guys

I dont know if I would use this company. They seem very unreliable. We were suppose to get a delivery today and it still has not arrived. There is no way to contact anybody and all of our calls and emails have been completely unresponsive. I will update this review if anything changes, but it does seem like a pattern based on reading the other reviews.They finally arrived but it was over one hour later. Its frustrating that you have no way to contact to anybody.

We rented a crib and mattress from this company. They were supposed to deliver between 9&11. When we initially called we were told to call the shipping company and they wouldnt provide any further support. Everything finally arrived and to our surprise was in horrible condition. The crib had throw up on the frame and was very dirty. The mattress came unprotected and was also extremely dirty. As if the delivery guy just dragged a mattress around the city with now protective layer. The sheets were given in a pharmacy bag. When we called simply looking for a solution, they were very confrontational. We were told they will come pick it up and nothing they could do. It was 5pm and I was left stranded with no options for my child to sleep. We simply asked that they replace the mattress Before long, they started threating my family and said they were coming to our hotel to fight us. It was absolutely horrible service.. We begged for a manager and when he finally came on the phone, only continued to threaten my family. He acted like a gangster and continued to threaten and call me horrible names. Stay away from this company. Theyre a bunch of scammers. Watch out. Not safe

Having a baby is a lot of work! Phew!! I was asked by my daughter to find a company that would deliver a crib to our home in Little Neck. I didnt even know a service like this existed. I was like what? Emily? I had my son do the leg work and we found this company. The driver was an older man and he was very kind. He took it upstairs, assembled it and left.

Car seat- check, crib - check, bucket of toys - check. These are all the items I rented from Babies Getaway to make my trip for my child a memorable one! Everything arrived in plastic wrap and we were required to put the mattress back in a baggy. Very happy

We rented and paid for a full size crib (included a tip for delivery guy). Not only was it left out in the pouring rain (while I was home all along waiting for the delivery) they delivered me a compact crib instead of the full size one. I Tried calling twice yesterday, left two messages. No one got back to me. Now I’m stuck because they are closed for Christmas Eve. Terrible customer service. I will be spreading the word about my experience.

Cant say enough about Babies Getaway! We received an email asking if we would share our experience. We were beyond happy because we got a deal on a double stroller rental! Awesome service!

Great and unique company, had family coming to visit from Canada and was somewhat worried about my baby nieces and nephews. I did a search online and found babies gateway and I am so thankful I did, The rental process was easy and I had all the baby stuff delivered on time for the visit. Thanks alot!

I was visiting NYC this last weekend for the autoshow. We needed a couple items for my baby. Our hotel reccomended we tried Babies Getaway. We were able to rent her a car seat, a comfortable stroller and a crib. Everything was perfect.

We rented a pack and play and a stroller from babies getaway when we visited nj this past christmas. The items were dropped off the side of our home and we were able to leave it there for pickup as well. Items arrived clean, wrapped and we were very happy with there services. We will use them again.

My wife and I came to Maryland this past week and we needed 2 car seats for the twins. Unfortunately we could not bring ours because we flew in from LAX. We rented online from Babies Getaway and the car seats were waiting when we arrived. I was asked to share my experience. Thank you team.

I was visiting norwalk ct with my newborn and we needed to make sure she had a place to sleep. I did a search and saw that babies getaway offered rentals of baby gear. We ended up renting a playmat from them as well as a crib. We were very happy

We rented full-sized crib and we are so happy with the service and the item. well definitely recommend you to our friends.

I rent pack and play and high chair. Im happy for the service

Happy with services offered. Driver took items up to room because elevator was not working

Rented a britax car seat for my child. It was clean and delivered when I specified. Will use again

I needed to rent a stroller and used babies getaway. Nice stroller, clean.

Ordered a stroller and car seat to hotel in NYC. Got it on time. Even came with a raincover!

A total disaster, strollers never showed up, i left a message and got no explanation or anything, just a status change to « refunded » while not (checked with my bank). A total rubery, a zero service, and one day in new york ruined for my kids the time to have an other solution. An absolute never go

I rent stroller in manhattan. good stroller.

I ordered baby items to be delivered in August, 2017 and was charged on my credit card $194.45. Two days before delivery I was called to tell me they were out of my items.....to this day, I have been promised by Brian, Margaret and Ashley a refund and just lies....BUY ER BEWARE....my next recourse will be the BBB.....CAUTION!!!!

Rent a pack and play. Excellent condition.

Wow! This service exits? Came to the states and need baby items. We did not know we could rent this. We called up and placed an order over the phone.

Great service

Not a store