This review is 6 months in the making. I live in GA, so NY is many miles from home. I purchased my Volvo from Volvo Cars Manhattan back in May. My salesman was Justin Hack. Justin is one of a kind salesman. He cares, he will go to battle for you. He will go up and above your expectations, I mean even willing to drive miles to deliver my car. Gosh what can I say. Justin, I still think of you often,, your kindness, your willingness to go out of your way for me, your authentic caring attitude and just how easy it was to talk to you. You have patience and kindness thats beyond explanation. I mean you even delivered my car at the airport so I didnt have to fight with New Nork traffic. God bless you and may you reach heights that you never imagined. May your lifes dream come true and beyond your expectations. THANK YOU

I just got my new 2022 S60 today. Excellent customer services and everybody is super nice. Wayne Trieu is my sales guy. It is our second Volvo car from him and we never got disappointed. He is professional, experienced and patient. He also speaks fluent Chinese which really helps us get some car details and quick decisions. We will definitely be back! Thank you Wayne!

The customer service was outstanding. Moustafa helped us with the documentation and clearly explained everything to us. He patiently answered all our questions and the transaction went very smoothly because of his help. This was our first experience with Volvo and it was super positive.

Fantastic experience at this dealership. I loved my salesperson JP, very personable, not pushy. Financed a certified pre-owned XC60 and it’s in amazing shape. Very well cared for and conditioned. They even repaired the scrapes I noticed on the rear wheels before selling me the car!! No charge! Very impressed.

My Sales Rep Erik Cowherd was great with handling my purchase of a vehicle from Volvo Of Manhattan. I would recommend buying a vehicle from this dealership. Thanks

I always purchase at a Wholefoods store that is way out of my district. The more you go to a rich Hispanic neighborhood, thats after the pandemic after math, and everyone richer has fled, they are still providing the communities with GREAT foods at a very high quality. Whos the next to excape the Armageddon nightmares!!! BOOO!!!👹 LEMONS - Hurray, now its time to play!!!

I made an emergency stop with my new Volvo because the tire pressure alert appeared. I simply pulled in on W43rd street, Manhattan Volvo, and was greeted as the first customer at 7:30 am promptly by Genevieve. a service manager. She was courteous, reassuring, knowledgeable and customer focused. A great rep of the Volvo brand. Genevieve had the issue solved and I was out in 15 minutes!!!! Thank you Genevieve

Dealing with Justin was a true 5 star experience, in all aspects from A to Z, I was truly amazed.

Phenomenal dealership experience. Completely transparent with their pricing. No BS from them about “chip shortages”, great inventory to choose from and a seamless delivery experience. It took me 6 weeks of research to finally find a transparent dealership. Justin Hack had the deal closed within 20 minutes.

Jennifer went out of her way to let me test drive a new XC60 after hours. She found a car that was a very close match to what I wanted that was currently en-route to Westport, CT via Elizabeth Seaport. She intercepted the car for me and had it delivered to the Manhattan dealership. Rick handled all the financing easy-peasy. And then Jennifer helped me get my phone and Google accounts set up on the cars infotainment system. Thank you Volvo Manhattan! I love my new car!!!!

Had a positive experience at Volvo Cars Manhattan. Eric Mitchel helped me with the purchase of a CPO V90. He was very open and honest during the whole process. He answered all of my questions in a straightforward manner and kept up his end of a handshake agreement. If more sales guys where like him people wouldn’t have such a negative perception of car dealerships. I live in NC but would certainly consider buying from them again.

A great dealership with very helpful and nice people. Had the best experience there. Had a few glitches that they took care of easily. Totally recommended

I had the pleasure of working with JP, Mustafa and team. This was my 1st time purchasing a vehicle through a dealership. I went in very nervous with all of the myths about women buying cars and being taken advantage of! Well it was nothing of the sort. These guys were transparent, patient, informative and solid! And now I have my new car and am extremely happy!

Jennifer was extremely high-touch and communicative as we were beginning our search for a hybrid vehicle in our next Volvo. She helped us take advantage of the pull ahead program, and we’re very happy with our new Volvo XC60!

Typical New York style - pushy and quick service. They prefer not to be asked too much, not to answer too much especially over the phone, so my car had to be taken there and kept there for a week for apparently no reason. Problem could be solved by telling me over the phone what settings in my car should be set without going to dealership without wasting mine and their time... If you have a chance and dont mind to drive a bit I would recommend other dealerships, especially my favorite one in Summit NJ.

I had an excellent experience with Volvo Cars Manhattan - from the initial inquiry, to financing, to the delivery of my new Volvo S60, the entire process was a dream! Working with Jennifer was an absolute pleasure. Nelson and Amir went above and beyond to make sure all of my needs were met and Ric in financing was great! I highly recommend Volvo Cars Manhattan!

Excellent customer service. Responsive, followed through from beginning to end. No gimmicks or surprises same listing price you saw on the internet. Courteous, patient staff who made the process really smooth no “pushy” salesman. Mr. Andy was very friendly and professional. Highly recommend this dealership as their fees are unbelievable.

Horrible customer service never again will step foot in this dealership. We literally had to force our salesman give us info about the vehicle. I purchased pre-owned car worth 41k and they didn’t have the decency to wash the car before we picked up. The next day when I took the car for a drive, I was shocked how dirt the car was inside. So if you are buying pre-owned car make sure u do it before sunset. It’s a common courtesy to have the car washed. I’m not one to complain about minor things this one I had to share. No customer relationship, you have to constant ask everything and even then he has no clue and didn’t bother to check or ask. If it wasn’t for another salesman who step in to help us make this transaction we would’ve took our money to another place .

Incredible experience. Taken care of from beginning to end after having a not-great experience at Queens Volvo. The difference in service was night and day. They took me in on short notice, provided a clean and new loaner, sent me a video detailing the issue and resolution, then coordinated a swap of the loaner at my convenience. Shout out to Tommy and Prem. I’ll be going here for all future service and car purchases.

Great Experience. Andy at Volvo Manhattan is a true professional. Couldnt recommend more strongly.

Very straight forward and efficient negotiation process held 100% by emails over a few days.Delivery (and reception of the trade in) also happened very quickly on the scheduled date and time. I strongly recommend Volvo Manhattan if you are looking for a Volvo, and if you do ask for Richard Mac, who was very attentive, patient, and knowledgeable! He was also able to handle very efficiently one small set back the car had.

Volvo will always be my first choice! For safety and elegant appearance. The staff at Volvo Manhattan are also very nice and helpful .Would strongly recommend friends and family if want to buy a car this Volvo Manhattan is the best !

A delightfully efficient and simple buying experience. Rich is a great salesperson and the dealership is really nice.

It took awhile before anyone came to help us, and then we were able to talk with someone. It was more than 3 days for them to tell me if I qualified for the car, and 4 people for me to talk to for me to get the car. With all of the pass off to the next rep., I Just gave up and left.

I had an amazing experience shopping for a new car at Volvo Manhattan. They were very accommodating and courteous specially Rob P. my Sales specialist he made me feel welcome and truly helped me every step of the way. he provided information that i needed whenever i ask. He was very courteous, professional, knowledgeable and very patient with me.I visited other branches of Volvo and other luxury car dealership around NYC but because of Rob who made a great impression of outstanding customer service i went back to Volvo Manhattan and close the deal with them. Highly recommended!!! And Amir the sales mgr was very helpful as well. Thank you Guys!

Great service! Eric Mitchell is extremely professional and patient, takes him time explaining and answering any question I had, works at the pace of the customer, not aggressive or pushy.

I spoke with salesperson Rob on August 27 about a 2021 xc60 inscription. The car wasn’t on property but assured me car was in mint condition with low mileage. I have a Infiniti QX60 also in mint condition with 3 remaining payments. He said they would pay off car with no problem. I left a 500 dollar deposit, Rob said the car would be ready to pick up on Tuesday. I called to make sure car would be ready. He changed it to Wednesday I arrived at 9:30 AM Wednesday, car was prepped and looked great. Now I’m dealing with Amir, I was there 3 hours trying to get this deal done. I was very angry the way they promised me everything was in order, when in fact they couldn’t make the payments on my Infiniti. I left without a car and till this day have not received my deposit. Made several attempts to speak with Amir and left several messages. He told me when I left that day he refund my deposit it will take a couple of days. Almost a month later still no response. They’re quick to take your money and not able to complete a deal, or get your deposit back in a reasonable time frame. I went to Huntington Volvo and bought 2022 xc60 T5 inscription, drove the car home in 21/2 hours. NY Volvo worst dealership I’ve ever dealt with.

I leased a new Volvo xc 60 even though I have always been financing my cars in the past. Gloria was very helpful and guided me through the whole process seamlessly. It has been a very good experience so far.

Great rep that took care of us and explained all details as clearly as possible. Make us very comfortable and felt much welcome during the entire time. Wayne was his name and he even speaks the same foreign language dialect as we do so that is another plus. We enjoyed the entire time we were there.

Richard Mac was great! He was knowledgeable, professional and friendly. He was on top of everything, was flexible and made us feel comfortable. And we are loving our new car! I will definitely recommend Richard and Volvo to our friends.

Rob is a great salesman .. Nelson excellent General Manager. I love my used xc60 what a great experience .used car manager helped me find just what I was looking for at the right price.All done over the phone and text or email ( my preference). In and out in 10 minutes with my trade and new/ used car.. the owner should be proud of the great team he built at this store

Vey disappointed with Manhattan Volvo.Former customer with car with dead battery in West Side garage, less than two mile away from dealer, and could not be given an appointment for three weeks, Promised a call back, never happened. had to be towed to Volvo in Great Neck. As a Manhattan resident I will not buy another VOLVO because of the lack of access to a dependable dealer near my home.

Wonderful experience. Very easy to work with. Gloria Curo is the best!

I just had my XC60 serviced for the first time at this dealership. While some things worked quite nicely (text updates, pickup/drop off) I was very disappointed with the lack of verbal communication.There were a number of issues with my car that I wanted addressed and I found it impossible to get someone on the phone. It took 6 phone calls from 8:30-2:00pm before someone was able to take my call or hadnt “just stepped out.”The service advisor and secretary both were brusk, trying to get me off the phone quickly. The invoice was unclear in terms of what was done with no one available to explain the charges.It’s a shame because everything else worked well. I just ask that they work on open communication with their customers. If I were to have any actual mechanical issues I would be very hesitant to bring it back to this service center based on my experience last month.

Too rubbish. The service car will be repaired for them. I just told you very well at the beginning. I called back and connected and didn’t answer your phone anymore. The car repair was slow and I would never get repaired here, especially downstairs. Which receptionist in the middle is rubbish.

Outstanding experience with this dealership, Gloria took charge of everything and Mr Rick was pleasant at the end for the paperwork. Thank you

It was great we was able to drive some cool new 2021 vehicles for a #outsidersnyc event..

To advisor Genovie, great experience! Super pro active, just tell her what your problems are and she will get it done in a timely fashion! Highly recommended

Sales consultant, Richard, was able to answer all my questions with patience. It’s a no fuss no hassle dealer. They’re not pushy, unlike most other dealers, and deserve your business.I am amazed by how well managed this dealer is.

Eric Mitchell, our sales person, was excellent and knowledgeable and a pleasure to work with.

Excellent service of Seles and finance department, my best experience with Manhattan Volvo dealership thank you Erick & Moustafa !!!

820am Appt for maintenance service and its the next day 9am and they not yet serviced my car!! Why wait or be told it will be ready same day! Please keep it honest so I can move around accordingly. Time is money and money is time Volvo!!!

Great service. The salesman Rob Pyzik was exceptional. Honest, responsive and incredibly easy to deal with. 6 stars!

My 9th car buying experience and...I dont say this lightly...the best in about 2 decades.Heres how it went:1) I called them on the phone, told the Salesperson what model, features, and preferences I was looking for, and within 10 minutes he identified 3 options that matched closely. We discussed the options, and he offered some first hand opinions and recommendations.2) I picked my favored option, told the Salesperson if he offered me a fair price I would come in to check out the car, and assuming there wasnt a blemish, I would buy it.3) 30 minutes later, he called me back and offered a fair price, shared his cell and email, and told me he would get the car in a week to 10 days.4) In about 3 days, he texted that the car was at the dealership, and set up an appointment for a few days later at a time that was convenient for me.5) I came in to see the car on time, and the Salesperson was waiting for me. He handed me the keys to take a test drive, I drove it around, and really liked it.6) I told him I wanted the car, would be dropping off an expiring lease, and preferred to wait another 10 days because I still had another couple weeks left on it. We set up an appointment.7) I showed up on time, and the Salesperson and car were ready. I sat down with the business manager, and signed and initialed 10 pre-prepared docs.8) Then I met with their lease drop-off person, who asked me a few questions and settled matters.9) The Salesperson helped me move my stuff from the old car to the new car, he transferred the plates, gave me a cool hat and a nice travel mug, we shook hands, and I drove home.Note carefully - I left out a lot of BS, because there wasnt any.Thank you Volvo Manhattan for maintaining an environment where your employees have the leeway to treat their customers with dignity, respect, and trust.Thank you Moustafa, for a quick, well-organized, and personable closing process.Thank you Ivo, for a hassle free lease return, and for the entertaining chat.And last but certaiy not least, thank you Wayne Trieu, for being an honest, communicative, and polite Salesperson. From the very first minute, you did everything you said you would do, and I appreciate you very much for being there with me.

Efficiant service, Genovie was a great advisor. Maintenance was done professionally and I got the 20k checkup as a complimentary!Highly recommended.

Very easy. Salesman - Rob - was great. No hard sell. Patient and knowledgeable. Super easy. Took a while but no complaints.

We can highly recommend buying a car at Volvo Manhattan. The salesperson, Richard, was great with fast replies (email, text, phone) to questions. An excellent buying experience.

Great experience even during pandemic. My salesperson Gloria was extremely knowledgeable and attentive without being overbearing. She was very respectful of the fact that I still needed to consider other brands. I am pleased to say I ultimately came back to purchase the XC60. I could not be happier with the car or the buying experience.

We had a great experience buying our first car with Rob! He was super easy to work with...honest, communicative and friendly. He answered all our questions and went above and beyond. Highly recommend!

JP is fantastic! The process was smooth and couldn’t Be happier with the level of service JP and the entire staff.

I got a check engine light and found I need engine hose replacement. Service was courteous and prompt. I was serviced by Antonio who is amazing. The others also were nice and greet me. They also wash my car after service!

SERVICE IS HORRIBLE - DO NOT BUY OR LEASE A CAR FROM HEREI have had a Volvo leased from here for a year and EVERY interaction with this dealership is a disaster. Staff could care less and good luck trying to get anything done on the phone, the hold time is endless and they all just pass the buck. I just got my car serviced today and they totally forgot about my car FOR 8 HOURS. Service Manager Thomas Palladino and salesperson Lilian (would not give last name) do not care about their customers. STAY AWAY!

I had them pick up my car on 07/07/2021, and it’s for tires pressure sensor and auto/stop/start check, which was an appointment booked few days ago, and I let them pick up my car as usual. In addition, it took me two weeks as of today 07/17/2021 to pick up my car, which is a long wait without loaners, it is unconvinced and waste my money ( insurance and finances and commutes fees for these two weeks) If Volvo Cars Manhattan cannot handle these much appointments please do not state as available for appointments or hire more people.Thanks

I had a great leasing experience with Eric. He was so polite and answer all my questions. Also, had patience which I appreciate! He made the process so quick, and even after it took me a week to Make my final decision, the final price was exactly what we negotiated.

We met this Gentleman called Rob. He is the best sales person. He took us from A to Z. We were so blessed to have such an experience with Volvo. I would definitely recommend to ask for Rob.Thanks Volvo Manhattan

Review for Volvo Manhattan Service Center.Excellent! Excellent! Excellent!Recently brought my XC60 in for its 2yr maintenance and Genovie was my service rep. Volvo Manhattan continues to raise the bar on service and the customer experience. Immediately upon driving down the ramp I received a text with full diagnostic of my tire wear and wheel alignment. It was next level and showed I had some unusual damage to my tire treads. Fortunately, I listened to Scott in Sales two years prior and opted for the tire / wheel insurance and both front tire were replaced under warranty. They also performed a Polestar software update and WHOA!!! The pickup and gear shifts were vastly improved!!! The Polestar Performance upgrade is HIGHLY RECOMMENDED for any owner looking to add a little spice to their nice Volvo. When the full maintenance was done these even sent me a video of work performed. I LOVE DRIVING MY VOLVO and I LOVE MANHATTAN VOLVO. Thanks Genovie!

The place is very welcoming. Richard Mac was very friendly and helpful and was able to make all the adjustments we needed to close the deal. We are very happy and pleased.

Fantastic experience. Gave them a call, send all of the paperwork while on the way and walked out of there with a new car and a bunch of new cool bonuses we never expected. They even took care of a few things we asked about completely free. Consultation on optional packages was superb, overall it was the best decision ever. If you need a car on a very short notice abs a great service - they are your guys!

Made an appointment and was treated with respect and attention. No dreaded hard sell. The process was easy and pleasant. Would recommend.

My husband and I had a wonderful car buying experience at this Volvo dealership. The process was seamless from beginning to end and our salesperson Jennifer was both knowledgeable and professional. Amir in finance gave us a great deal and we appreciated him making a point to meet and greet us despite the current circumstances. We love our car and hope to enjoy it for many years. I highly recommend the team at this location.

Service center was excellent. Quick,professional, friendly and efficient.

Sales, Service, and even Finance are beyond helpful to assist you every step of the way. I highly recommend Volvo Cars of Manhattan if you’re looking for your next “sweet” ride.

A wonderful experience! Needed to buy a car for my mom and my sales person Rob Pyzik was excellent! He listened to what I needed and worked within my my moms budget! Thank you Rob and everyone at Volvo Cars Manhattan! I’ll be back in the spring for my Volvo!

This is the our second Volvo we came back to Manhattan Volvo because of the salesman “Wayne” who was our salesman in 2018 when we leased our S-60! we were satisfied that we came back and rented our second Volvo from Wayne who was response to our every request

Went there to purchase a new volvo. Andy was very helpful and I would recommend that you work with him. He is patient and not pushy at all, and will try his best to find vehicle that you want. I’m giving 4 stars not because of him, but there was just so much waiting in the process. Also be sure to check the car you want to see is on the lot if you want to test drive.

Called the service department to book an appointment back in mid-May. The girl on the phone says I can come in that week but no loaners would be available. I book an appt 3 weeks later when she says she will have a loaner available. Flashforward to today, 6/9/21, I show up at 8 am for my appointment. Sat in an hour worth of traffic going out of my way. Im told I need to leave my vehicle so they can work on the issue (as I figured). The service advisor insists they have no loaners available. I explained how I planned for this. He tells me even if we tell you over the phone we have a loaner, its not necessarily the case when you show up. So I leave, dont get any service done. .... I call Volvo of Queens, make a loaner appt for next week. I explained this story and insisted that a loaner be available so I dont waste my time. She tells me if they make a loaner appt they guarantee a loaner will be available and that their dealership doesnt do business that way.

My advisor Prim (I know I spell his name wrong) for my Volvo XC60 was attentive. He called me daily to provide an update. He was honest and truthful about what was going on with my car. He was doing what he can to speed up the process as I explained to him how we need the car ASAP. Volvo, youre an expensive car but having advisors like Prim makes the price doable.

Very professional, attention to details, customer friendly. I look forward to doing business with my sales professionals in the future.

We had a wonderful experience buying a 2021 XC60 from Andy at Manhattan Volvo. He was patient, kind and very helpful in walking us through our various options. And he was quickly responsive to our emails and telephone calls. All in all we can’t recommend him and Manhattan Volvo more highly.

Prem is the best consultant I have ever contacted in a Volvo service.

Bought a 2 year old used Volvo XC90 from them in the end of 2020.Have been trying to contact 2-3 persons by email at that company after I received the car regarding questions I have about the car. Have not received any answears even though I have sent 4-5 e-mails.Really disappointed with the company that after I have finished the deal with them, they dont want anything to do with me. Bad service.

You have to get your next car at Volvo Cars Manhattan! Amazing sales and service staff with a great line up of vehicles.

Visited this dealership twice. First time was for the 10K service and second time was for clicking noise from driver compartment. Excellent and pleasant experience during both visits. Friendly staff and great environment. Drop-off and pick-up are super efficient and smooth. Prem was my service advisor for both visits and he is truly a star!This is my first lease with Volvo (XC90). Not really that familiar with the brand but went for it because of its stylish design and excellent safety ratings. Thought I’d give it a try. I leased with Bay Ridge Volvo. Unfortunately, the place closed down shortly after I leased the car. I was worried and unsure where to turn to until I received a letter form Volvo Manhattan saying they would be taking care of customers from Bay Ridge Volvo.True testament came as the lease mileage approaches 10K. I made appointment online and arrived at the dealership super early and brought all my lease documents with me and more paperwork not knowing what to expect. The next thing that happened changed my perspective entirely - meeting my service advisor Prem. Prem made everything super easy for me and never mind all the documents. I dropped off the car and was on my way to my next destination in no time! By early afternoon my car was ready for pickup and all washed! Throughout this time, I was kept up to date on the status of my service.My second visit is even better, I was bothered by a clicking noise while driving but could not figure out where it’s coming from nor what’s causing it. I took the car in and next thing you know it’s flawless again, the same date!There are many brands we could choose from in today’s competitive market. However, what truly sets Volvo Manhattan apart is their excellence in customer service both pre and post sales. Often, we find ourselves in situation where we see huge discrepancy before buying/leasing vs. after. I’m happy that I found the right dealership and look forward leasing/buying from this dealer in many years to come!Thank you Volvo Manhattan!

Good service, but getting a loaner car is like pulling teeth

Eric was fantastic. He located the exact model/make we wanted and was able to quickly troubleshoot some last minutes items. Highly recommend Eric and the Volvo Manhattan team.

Due to the pandemic, I decided to go the virtual route of purchasing a car.The transaction was extremely smooth from start to end.If youre looking for a Volvo, ask for Rich and hell take care of you and will personally deliver the car to your door.Extremely happy with the experience!!

Seamless, easy and top tier experience. I’ve bought several cars in the past, and always felt like a customer going through the conveyor belt. This process felt more personal. My first Volvo, but definitely not my last.

Volvo is my favorite car manufacturer. They are so unique and different from all Americans, Germans, and Japanese cars. The people at this dealer really hocked it up for me, I really have to thank them for such a good deal and great customer service. And for helping me spec my beautiful Volvo.

We had a great experience at Volvo Manhattan today and our sales rep Jennifer showed us all the great features of the XC90. She was helpful and had a great personality.

Richard Mac helped my husband and I get a new Volvo, and he was excellent from start to finish!

I got my XC90 lease on Saturday June 29. after driving a few miles the car started to stop running and needed to restart everytime I stopped in a traffic. I called the dealer, they requested me to bring back the vehicle, which I did. They said the car is good after they drove it. I had leased the same model XC90 for three years before and I am will familiar with the car. I drove the car home but the problem increased I got a permanent engine alarm signal, sensors were not working, too much vibrations. I called the agent again, they requested me to drive back during my working hours, I postponed all the meeting I had to drive the car back to the dealer. After I explained I had a tight schedule, they offer to drop me to my work and they promised that I will get my car fixed the same day, which I am still waiting to happen.

Great experience from walking-in to the showroom and took a test drive on the XC60. Richard helped with the options and packages. Settled in with the denim blue and amber interior, our first Volvo. Richard and team are superb and pleasant to deal with, up front, prompt and responsive all the way!

After an initial misfire with Andy, who seemed very disinterested in selling me a car for which I booked a test drive, I was pleasantly surprised to have a very good car buying experience with Richard. He went out of his way to bring the car to my apartment in Gramercy and patiently waited while I test drove it. As a salesman myself, I really respected his no pressure, but highly informed and helpful sales style. Covid-safe at every moment. I’m so happy with my XC60 purchase and am confident I’ll continue to get great service from Volvo Manhattan. Thank you!

Gloria was informative, positive, and exhibited the highest level of professionalism. Mustafa made the closing painless.I am extremely happy with the level of service I received. They earned a lifelong customer :)

Wonderful service, first class! Manager Nelson Guerrero is awesome, dont go anywhere else.

My salesman Richard Mac is awesome and the whole dealer Amad service are amazing.I just got my second car from them..proof they do a great job

I Loved My Whole Experience With Volvo Cars Manhattan. From The Moment I First Made Contact With My Sales Rep Manny All The Way To The Finish Line Of Completing My Purchase It’s Been A Welcoming, Informative, Warm Experience. I’m Completely Happy With My Vehicle And I’m Excited About The Relationship I Now Have With Volvo Cars Manhattan. Amazing Staff, Beautiful Environment/Building. It Was A All Around Great Experience I Would Definitely Recommend To Friends, Family & Whoever May Read This Review To Stop In Even If You’re Looking For A Different Model Vehicle Stop In To Volvo Cars Manhattan They Just Might Change Your Heart & Mind For The Better.

Friendly contact Rob Pyzik helped me with questions I had on the decision to buy and also helped me with learning the many safety and performance functions afterwards. Extremely knowledgeable and great service!

I just got my brand new Volvo xc40 T5 R-Design, Rob was amazing he was very professional, knowledgeable and very courteous . I had a great experience He helped me pick the right car for myself and i am so happy and satisfied with it. Beautiful Car and the service was outstanding. Rob and Amir were both very helpful. I highly recommend you come to this Volvo Manhattan their Flagship Store . I went to other dealer but i got the best customer service experience here and im so grateful i came here. thanks guys-Marlen

Service is awesome and reasonable.

One of the best dealerships I have worked with. Value time, honesty, and no nonsense deals. Very friendly and helpful. I keep going back to them for cars. My extended family too. I highly recommend for their professionalism and human touch!

Had a pleasant experience getting my new XC60 from Volvo Manhattan. Richard Mac is a great salesman; knowledgeable and responsive. While sales reps at other dealerships were sending me incoherent e-mails with no punctuation, and refusing to work with me over the phone, Rich was able to send clear information and follow through until we got the deal done.No high pressure sales tactics and I certainly appreciated that.Thank you guys.UPDATE - The service experience has been great. Much better than what I experienced with my last car, an Audi. They will even pick up and drop off your vehicle to and from your home if you are in their service area.

Very good experience all around

Scott Rozany at Volvo was the least car salesperson we’ve ever got a car from. He was personable, informative and a true pleasure to work with! Five stars for the experience, Scott and our new XC90 Volvo!

Excellent experience purchasing. Manny held a rare used Volvo for me even with others making him offers. His integrity and responsiveness to my questions is greatly appreciated. Was surprised to see what great care they took in servicing the car before selling, too. Both hands on the wheel with two thumbs up!

JP Bobo at Volvo Manhattan paid attention to every detail! JP got us the XC90 we wanted with all the features and more. We love our new car. Thank you JP! And the Volvo Car Manhattan family!

The people at this dealership are friendly, trustworthy, and they go above and beyond for their customers. This is the second car we’ve gotten from Jeff Garcia, who is a terrific salesman and a very nice guy. And Amir Sari, the finance manager, is also a pleasure to deal with. In addition to Volvo making a great car, this dealership is excellent to deal with. I highly recommend them.

Used the excellent Volvo online Express Store which was quick, easy and totally painless. No-contact delivery happened a few days later. Highly recommended and would do again. Happy to work with Rich and the Volvo Manhattan team in the future!

Awesome dealership. Our salesman JP is an Ace. Hands down one of the better experiences I had in a while.

I wanted to thank Volvo and especially Genovie Tirado for taking care of my car so quick and efficient, made the experience comfortable and friendly even during a snow storm and on such short notice, definitely recommending Volvo to all my friends and family!