The home Depot is one of the go to places for all your home needs. They always have a wide variety of necessities. Theyre also a season ahead, so the Halloween and fall decor are already out. Everything is always so neat and organized its really easy to find anything. The staff of each department is very knowledgeable. I recommend getting a store card, youll get discount too. Definitely check them out and you wouldnt be disappointed

So much needed and wanted items at HomeDepot. Please open a store near Hudson Yards.

I got my beautiful carpet and floor lamp there. I sometime just walk around in the store to see what they have and I always get something that I need! 😍

A great place where you can find pretty much everything you need with a good price!

What a great store on 23rd Street, NYC.I was looking for something as mundane as Caution Tape for my upcoming fashion show and found it there. Even though its a large space, I found it easy to navigate and things were easy to find. I even had extra keys cut and was in and out in about half an our.Another cool thing was, staff was everywhere and I never had to go looking for so to assist.Great shopping experience.

Great help in painting section. Turns out I can pick a color, as long as it is light-colored for free.....great service in this store from multiple people......

Great experience at the Chelsea Home Depot. Employees, security and all staff are friendly and helpful. Everyone is usually happy to help you find item youre looking for or will you in the direction of employee who works in that department. Pretty good sales usually best to use app and see if they have what you want in stock as was as if its on sale. Recommend?

Such a cool and unique Home Depot! Being from the Midwest I had never seen this type of Home Depot before so was very intrigued to see how those in NYC shopped at a store such as this. They had the majority of stuff youll find at most Home Depots. They do not cut lumber and I didnt really see a huge lumber selection overall. Im assuming this just because of logistics and that you cant really fit any big trucks or trailers in a parking lot out front(its just right on the street). However for all other home items or tools and such; this is the place to go.

A big old Home Depot right in Manhattan with the extremely large collection of possibly everything you would need in your house at extremely good prices just like in a Home Depot anywhere else. They have two huge floors and also have very helpful staff and a help desk to help you improve your home

Very clean and nice place you can find just about any item for your work, home indoor/outdoor needs.

This is the first time I had a very good experience at this Home Depot very friendly customer service helpful and knowledgeable I’m here please and happy I will always be back I recommend everyone

Helpful staff, I usually find whatever Im looking for. Good selection of cleaning products, and range of plants if youre into that!

Its pretty good. But they have to fix their escalators. They dont work half the time.

Super friendly! Anyone looking to get replacement screws for their TV stand (I lost mine since I had a wall mount for a long time), the staff here will help you dig for the right screws. If anyone got an LG C8, you gotta get the M4 x L12, which Home Depot carries + more!

Couldnt find an item I was searching for at my nearest Home Depot. I decided to visit this location and they had everything I needed and more. The staff at this location was exceptional helpful. The staff were very attentive asking if I needed assistance. The store was very clean and organized. When youre ready to check out there is the self checkout option or the regular registers. As soon as I got to the registers there were registers open. Check out was a breeze. The lockers were also in plain sight in case youre doing in store pick up. This location is great.

I had a great experience at this Home Depot thanks to on of their extremely helpful employees, Aris. (I think in the lumber section but we used aluminum)I told Aris the project I had in mind and my concerns and his knowledgeable and friendly demeanor made this an amazing experience. He went above and beyond.

This is probably the epicenter of bad NYC customer service. It always seems like I’m bothering the reps coming here. I try to be nice and render the greeting of the day, but i usually just get attitude in return. I understand tho and still try to remain polite because i imagine retail / customer service is tough.I take it this Home Depot has a high turnover rate; every time i exchange 5 gallon waters here the cashier doesn’t know how to do it and they need to be trained. And I’ve been exchanging waters here for 2 years now. Not a big deal, just an observation.All that aside i still come here because it’s fairly neat and organized. Plus it’s the closest location for my water exchange. Don’t get me wrong I’d probably visit another Home Depot if i could.

Ordered blinds. They scheduled 2 guys to come and measure the windows. Seamless, prompt, professional. Ordering was easy, and the follow-up was on time. Will receive them in 2 weeks. No hassle. Thanks Home Depot.

As with all Home Depots most of customer service couldnt be bothered but this time the greeter was nice. The prices are decent. Home Depot in the CITY wont confront the fact that its not in a suburb and has customer base entirely uninterested in houses. They leave so much money on the table by ignoring this fact so from flooring to lighting and seasonal they miss out. Theres so much they can do.

They really need to fix the escalator. Yall cant be acting like you dont have the parts.

Prepared for the Hurricane/ Tornado or whatever Doom we were suppose to prepare for. I was able to get a flashlight ( with batteries included ) for $6.00, extra pack of batteries, candles and light bulbs. Didnt have to run from store to store got Everything There. The Prices are Always Reasonable paid under $20 for everything.

This place is supposed to have most of not all your home needs. There were certain items I couldnt find and ended up ordering online but only with that is they arent shipping all my items! I still have to go back to pick up.They do have some reasonable prices on certain items. Self checkout was seamless.

Always the best place to shop for everything you need under one roof all at an affordable pricing! Spacious isles, friendly, knowledgeable and courteous staff who’s always willing to help you locate whatever you may need. They’ve got so much to choose from all at prices to suit your budget. The area is also wonderful. There’s food spots nearby, easy access to the subways (M,F,R,1 trains) and some buses also. Chelsea is always a great neighborhood for your shopping with a variety of options.Home Depot- enjoying life one day at a time!

Staff are nice, but I wish they cut lumber. I know space is tight, but its Manhattan--no one has a table saw in their apartment. In this Age of DIY, I think they could make a little profit if they started offering that service.

The young lady by the name of Samantha was outstanding and so professional and kind. It was a pleasure dealing with her.

Home depot is my new favorite place. After going to Michaels for decorations and failing to find anything that I needed.. I went a block down to home depot. Everyone in this Home depot was incredibly helpful and not only listened to my project ideas, but taught me ways to improve efficiency and get the right tools. Ive been here 3 times in the last month and each time was a true pleasure.

Although I am more acquainted with the large box stores in Florida, surprisingly the NYC store had almost all the items needed for my sons apartment. Additionally, the staff was helpful when I inquired about any specific item that I was searching, they would direct me to the appropriate aisle, cheerfully. Kudos, to our cashier, Aida, she was welcoming, friendly, and helpful with bagging at check out.

Home depot has Everything......plain and Simple the name says it all HOME DEPOTMore than a Everything Store for your Home supplies

Well organized, the staff is very helpful, courteous and professional. If they carry a product you need (which is very rare) they will refer you to online shopping or somewhere you may find it. Great location as well steps away from two train stations and the bus runs right along the main road theyre located on.

Im ok if you dont want to take my word for it when the item states it was on clearance, but Im NOT okay if you wont go over it have someone go over to check what I said. Im okay if youre unable to do simple math since were in a world where computers and calculators do it all for us. Im NOT okay when I walk you through thus math and then you insist that the price marked is the rightly calculated simple math price. Its not. Ask someone if you arent sure instead of making yourself look bad in the end. Its okay to ask for help.

Almost everything you need to make improvements in your apt and home. Fairly everything is easy to find. If you need someone to help, the employee are there to help you and answer any question you may have. Clean store.

Felt like a kid in a candy store with all the tools, gardening equipment and other handy stuff in store, the staff were helpful and easy to find.

My favorite store! You can get practically anything except for clothing and food. I must stop there at least 2 to 3 times a week.

Online inventory and pick up information is not accurate. Or at least was told in person, despite showing that they had 8 of a particular item in stock, that We don’t have it!. Which was the whole reason I went there in the first place. Which was also after ordering online from the Brooklyn store (because they showed that as being the only store in the area as having all 3 items I needed), and then having that order canceled by HD. Which was after waiting for over a week for them to process said order. A very negative experience overall when simply trying to get a few things based on what they have listed as in stock.

Dont order your window treatments here. After moving into a new apartment on April 23rd, I have been desperately trying to get a simple blackout shade installed. I went through the process of getting the window measured, picking out and paying for the shade, and making an appointment for installation once it arrived.When my appointment day finally came (which took a very long time, by the way—there are not a lot of appointments available), I was told my shade was missing a part and that they would order the right part for me. They did not do this, and it took daily calls to Home Depot before they ordered the part for me. When it finally came, I called to schedule another appointment and was told it would be two weeks before someone could come. Someone came today, and again, they had sent the wrong part.This is a very bright window, and had we known this be a two-month process, we would have obviously gone elsewhere. I have been calling and calling the window treatments department at Home Depot today, and no one is picking up. What a waste of time and money.

You can find here everything you can imagine to find in a place called home depot reasonable price,friendly staff pro help

The layout is okay. You can get lost in there which is good and bad. I also had this very awkward interaction with one of the women at self check out. She almost made me pay for something twice because she was antagonizing me saying I didnt scan all of the items. When she double checked it was on the receipt. And the other items were things I wasnt gonna get at all. It made me feel terrible and awkward. I have bad social anxiety and this wasnt it at all. Never going back to this location. Their plants are in terrible shape too. Tap the pot and theres a bug galore.

Staff friendly, different layout than other Home Depot. Most of the products are downstairs but the prices are not bad. Recommend going to this store for your supplys.

To the manager, if you see this!- The two guys helping wrap items for people to carry had such great energy and were so helpful (they were working around 1:35PM aug 24th:). I saw one of them placing two large bounty packages securely onto a customer’s wheelchair with such joyful enthusiasm… we even applauded him when he managed to secure it into her chair’s metal hooks! The taller gentleman helping me was also very helpful. That small interaction with them made my day!

Don’t buy custom blinds from these guys. If they break or you’re missing a part, you’re basically on your own. I spent thousands on custom wooden blinds and now have a missing part and the guy I spoke to tells me that I have to figure it out for myself.

Ive been shopping here for many years. Most of the staff are fairly knowledgeable and the self checkout registers are very helpful.A special thanks to Trevor in the rental department, he was very patient.

A Manhatten Home Depot catering to people with money. Very clean and organized and super friendly staff to boot. Just put how the world view people with $$$ into perspective.

Personal not no store, I asked Lauren outlet gfi, woman says first floor, Im going first floor, and ask, different woman says the basement, inside very big choose staff,more tools its very very good home Depot. American mans this place is good home Depot.

Minute Key kiosk right in the lobby area! You just pay at the register, not at the kiosk like at other places. Around $2.98 for a normal key, as of 3/2021.

Great people always there to help. I saw what i needed and is also a very large store. To whatever you need it’s there. And check on their app to see if items are available at the place. I got supplies to fix up my gaming setup. Velcro is better than double sided tape. Just a heads up to save you from any trouble

As far as new york city goes this is probably one of the best locations. Its a large store with a great selection, kind of a strange configuration and sometimes confusing layout but for the most part their staff is helpful at pointing you in the right direction. Checkout is pretty speedy for such a strange set up and even finding a cart or basket seems to be easier at this location than others.

This a great place

Great hardware store in Manhattan. Close to bus stops and bike racks out front

I’ve been to many Home Depot‘s but there is none like this one. Their prices are very competitive when compared to the other hardware stores. Their shelves are always stocked. We feel that this Home Depot is a great part of our community and a great part of New York City! As long as this Home Depot is standing we will be back!

Well kept store clean, neat and organized...Its biggest issue evertime I go there is that they have lots of employees but they are all task oriented. Its great to see a retailer with staff these days... But I cant seem to get help Im always ignored or sent to someone else.... Like me I bet alot of their customers end up leaving and shopping online...After all if I cant get someone to help me and its cheaper online I guess Home Depot is helping me decide if I should be shopping online or in the store..

Its a fine place to get hardware and household items.

Its bigger than your local hardware store. But smaller than your typical Home Depot. This place has two floors. Escalators to go down. It even has self check out, which is great for when you have one or two items. Its grab and go during a lunch break or after work. Its about a block from the train station too. It usually has all the items I need for typical home repair. I come here often when I need something for my house. I really like that you can order what you need online and then pick it up in person at the customer service desk. The people who work here are very friendly and helpful too!Cons:Since its a small store, youre unable to cut the wood you buy here like you would at a typical Home Depot.The tool rental section here can be hit or miss because its a smaller store.

Website said they had the cable I was looking for. Greeter sent me to the wrong part of the store. Once I found the right part, they didnt stock it. Youre much better off calling around to local mom & pop businesses.

I bought some lights at this store that the lighting associate recommended and they didnt work. They were supposed to connect with my wifi so I could adjust the spectrum but I couldnt get the app to locate them once I downloaded it. Wasted two hours of my day.

Shopping was good found everything I needed prices was good ☺️

There is not a lot of good hardware places around the city that offers the array of items that home depot does. This one has just about anything you could need for small home or apartment improvements. They even have a pretty decent selection of plants. The staff are pretty helpful.

Shockingly well stocked for a store that’s usually a huge warehouse in the suburbs. Very efficient, I’ve never had to wait in a super long line to buy or return something.

Nice location. I was happy to find everything I needed

The only way you will get assistance from the employees is when you ask to speak with a supervisor its amazing. I went there to get a specific light bulb I had to ask five different people for assistance everyone I went up to sent me to someone else finally when I asked for a supervisor the person turned around and helped me immediately thats disgusting their employees needs better in services on customer service instead of standing around doing nothing

Had a great experience in this Home Depot as a first timer in my project. The person that help me really new his department items, really helpful.. thanks to the paint department personnel.

Good prices

The biggest choice of items. Most better tgan stories in Brooklyn. Really.

They just need to sell back the orange cloth bag big store like that should not be giving paper bags

Great to have such a huge store downtown. They have a wide variety of everything. However I was a bit disappointed to see they didnt have any furniture. Other stores in Manhattan cost so much, it would be nice to see some cheaper alternatives here.By the way very nice facade!

This time of year is always great to pick up my tomato plants. I haven’t tried planting from seedling but I honestly rather continue the growth from a small plant. If I remember, I will come back and post photos

Reviews are as important as the people who work proactively by managing to be constantly able and willing, to do their job, saying this... I wanna give a special thank to “Patricia, Eddy and Dayana” for such good attention and “A” level in customer service.

I was in and out but the service was great working staff I always appreciate places that work as a team. Thanks guys 😀

I love this home depot. It has just about everything I need. No, it is jot huge like the one in the Bronx, but being in Manhattan, this is good

Nice staff, got my online pickup item super fast, and the store was well organized.

Love this store. Great merchandise, outstanding staff that seem to know everything. Been coming here for years.

Fast and easy process with in store pick up. Employees were very helpful as well

Nice store. Staff is very friendly and helpful

I was very pleased with the service The young lady that assisted me found what I needed When she wasnt sure she was able to get the help needed quickly

Grace in Gardening is awesome! She went above and beyond, answered all of my houseplant questions, and even helped me carry my purchase to the checkout!

Stop by to get some pricing for a project I am doing at one of my locations and was able to get some great help from Everlina! She was such a delight to talk to and answer all my questions! Definitely coming back to this location to make my purchases.

Our landlord ordered a new washer and dryer, and paid extra for installation and hauling away of the old, broken units. When the guys arrived, they dropped them by the front door and said “finished”. They said the “new company” that does deliveries says no installation and hauling away is possible. So now we have a broken washer and dryer all connected up, a two week old pile of laundry to do, and a new washer dryer set stacked up in our living space and blocking our door, and Home Depot appears to be keeping the money for a service they did not provide.

A lil small but good easy to get around. Not bad 1st time

Great place to pick up half the things u need to fully finish any project.. since there’s not enough space..NYC YA KNOW

Great DIY home improvement supply store in Manhattan

Nice to place to buy home stuffs at reasonable prices

Pretty good stock for an urban Home Depot. Staff is a bit indifferent, but Ive experienced that at HD stores in smaller cities.

I was loking for a black and decker drill oddly enough couldnt find any tools for that brand and what I found even more odd is compared to the ones in brooklyn this one seems very small and like the employees were all hiding cause I only saw 2 by the entrance when I walked in. Not sure about the people checking out because I ended up not buying anything. Cant believe I really walked the whole bottom area like 10 times and didnt see anyone its like they were running from me. I didnt wanna go back and bother the people at the entrance since I know usually they have a person for every section didnt wanna end up waiting for whenever that person finally showed up.

I went there with a list of things and asked about five people while I was looking and everyone new exactly where I should go. No more, Not my department. One from electricity walked me downstairs to find something sold out upstairs. Home Depot still has issues, but the staff in this store from my brief experience, are all awesome.

For repair top for bathroom accesorios not quite

Not for nothing try to find somebody who knows with something is and they tell you read the signs. The other problem is they do not know how to garden at all killing every plant they got

Just went to pick up extra paint. Im not claiming to know everything but I thought it was funny the gentleman making the paint never heard of oregano. He thought I said original.

Great place to pick up heavy and light equipment.

I normally hit up this Home Depot when I also need to go to Michaels since they are super close to each other. I always forget how large this Home Depot is. You would think the area is small so there isnt much but this location is massive. The downstairs area is expansive and I feel like it has everything you would see at any other HD. I asked a few different employees different questions and they all answered them quickly and nicely. I recommend this location if you are a picking up anything. Because of the area, I wouldnt recommend this location if you have a car, parking might be hard to find.

Very clean and super organized and easy to find items we needed. They had a large amount of associates ready to help us out, which is always great

It was hard to find where to go to pick up my order. The clerks would just point in the direction I needed to go, I ended up at the special order desk. The clerks directed me to the correct area.

Nice place to make shopping, Everything you nedd. What House, Kitchen, Garage,, Garden and .........needs, you will find it here.

I love it, easy access to all your needs. Staff very nice and professional.

Nice store. Shelves well stocked. Has a lot of what you might be looking for. My only complaint as of April 2021 they do not allow purchases with your phone (Samsung Pay, Google Pay, and Apple Pay.

Wouldnt trade H.D. 1 of my favorite stores.

The people working there act like they dont want to be there and dont want to help you. Their personal group conversations are more important than helping you. The cashiers are the worst. It like youre disturbing them (from doing nothing). Next time Ill go to the self check out line. The more you use them the less they need a physical person to be the cashier.

Everyone is very helpful and they have what you need.

I love this HD. Always have what Im looking for. Customer service from Jonathan was above and beyond!! Thank you Jonathan for your excellent help.

Yes, its the best. But, the stand along Home Depot stores are better because of the variety of plants that are displayed and carried the garden department.

VERY HELPFUL, I CAN ADK HARDWEAR QUESTIONS WITHOUT FEELING STUPID, AND THE MERCHANDISE ISAFFORDABLE

Busy busy lots of people bustling around.Great selections and prices for your dwelling....