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LASER FRAME & BODY REPAIR
74 Potter Ave, New Rochelle, NY 10801, United States
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LASER FRAME & BODY REPAIR
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Pe
Review №1

Someone opened their passenger door and scratched my BMW from the driver side door allthe way back to the rear quarter panel of the car. Laser dealt with the person’s insurance from beginning to end and made the process very easy for me. They replaced the car doors completely and made my lease look new again which I was most worried about. They detailed the entire car as well which was wonderful! Thank you Marty and Domingo!

Sc
Review №2

This is an excellent body shop. I had used another body shop in New Rochelle years ago that did poorly matched paint and too much body filler. After that experience I switched to a body shop in Yorktown for many years (I used to work in Yorktown). I would occasionally find missing trim pieces or fasteners. In this case the bumper repair looks fantastic and they polished the rest of the car and headlamps. They even detailed under the hood. I dropped off the rental to them and forgot to fill up the gas tank. They filled the tank and returned it to Enterprise. No charge. Amazing. Marty and Nora provide impeccable service. In 3 days they turned the car around. I wish I had found them years ago. They have my full recommendation.

n3
Review №3

If youre looking for Quality work with great customer service dont look to far! Laser frame and body repair is the place to go. Craig and his team are extremely professional and great at what they do. I got into a car accident which is stressful as is and going to this repair shop relieved my stress. I came into the office as a walk in, no appointment and I was taken care of immediately. Front desk is very attentive and helpful, in less then 10 minutes they started the process to make repairs on my car and I got a lift to enterprise for my rental. Laser frame and body took care of all the background work, they spoke to my insurance, scheduled the appointment for the adjuster to come out to look at my vehicle and get the ball rolling.. I did Not have to do much on my part asides from wait. Craig kept me up to date with everything. The adjuster had estimated my car would take 19days to repair and they actually had my car ready in less then two weeks which was nice. . I received a phone call to arrange a day for pick up and to my surprise they were open on a Saturday which was great since I work M-F. When I picked up my car I was in shock at how it looked, literally jaw dropping. I kid you not my car looked better then when I originally bought it. Craig walked me around the car and although Im no mechanic he explained to me in detail on exactly what was replaced on the car and what they did. All parts are OEM, no aftermarket rip off. If I can give this place more then 5 stars I would. They deserve it, the autobody shop really stands behind their mission statement Our pledge is to restore your car to a condition equal to or better than before the damage occurred .. I recommend this body shop to anybody looking to get any minor to big job done on their car. They are really about quality work here, no short cuts. .Thank you Craig and team you guys are great. Seriously.

pa
Review №4

Had an issue with my 2003 chrysler.Had a tie rod changed and was in need of a wheel alignment.Went to a reputable mechanic who told me a wheel alignment cant be done because I had some body damage.Had the car for 12 yrs no accident, what is he talking about?Took it to another reputable place and was told the same thing! I just googled frame straightening.Laser Frame and Body Repair came up, with a few other places.I liked their reviews so I called and explained my situation.Spoke to Domingo, who told me come on up, well be glad to check it out When I got there Corey was coming out the office and I explained my dilemma.He said who did I speak to ( at the time I didnt know Domingos name) but I said I called about 15-20 minutes ago.Domingo came out and they both looked under my hood for damages.Corey then had a car taken off a lift and drove mine in and simulated a wheel alignment while he inspected the underneath of the car.In a few minutes he called me over to show me his findings: A SLIGHTLY BENT LOWER CONTROL ARM, which he said would bring up bad specs on an alignment.From the time I drove up, until his findings, took less the 30 minutes.I went and bought a lower control arm for the passenger side and I took my car back to the last place that attempted to do the alignment and had them change the lower control arm and my alignment is PERFECT.Thank you Corey for finding the issue and not charging me A DIME!! I swear if I EVER need body work on my car I Am coming here.These guys are the best and you can tell they know what theyre talking about as well as what theyre doing.Anybody reading this review.Dont hesitate go to Laser, they will treat you right.Remember I had no scheduled appointment.They took me in like this was scheduled.Corey and Domingo I cant thank you enough.

ki
Review №5

HIGHLY RECOMMENDED & ABSOLUTELY THE BEST! All the staff at Laser Frame & Body Repair are professional, kind, knowledgeable & extremely helpful! They answered my questions, managed issues with the insurance company, contacted ME with updates on the status of my repairs & the quality of the work is impeccable! I am truly grateful to Marty, Domingo & Nora for all their support & assistance!

E
Review №6

Simply the best! Laser Frame is the most professional, courteous and skilled that there is in the business! I find any and every experience with them is filled with excellence.

E0
Review №7

The best car service ever! They were so polite and helpful I can’t believe I experienced this at car body repair. I went to get a quote to fix some scratches and dents so I can return my car when the lease ends.I didn’t want to spend too much money on repeating the dents so they cleaned up the scratches and did some touch ups free of charge.Incredible! I highly recommend Laser frame and body repair!

Jo
Review №8

Great place, great costumer services, the owner is a great guy and the mechanic are amazing.I appreciate your help and thank you.

Jo
Review №9

Very friendly staff and high quality work. Also check out Junior at the suspension department, he solved a steering issue on my lifted Jeep that so many others could notHighly recommend

Br
Review №10

Had a great experience at Laser Frame—Marty, Nora, and the team were super friendly and helpful with a wheel alignment and replacing some broken pieces on my car. Couldn’t recommend these guys more!

Da
Review №11

Great work and great service

Pe
Review №12

Incredible service.

Ma
Review №13

This is the best and most honest body shop around! My wife and I got a brand new car and a tree fell in it two weeks after purchase, the dealer brought it to Lazer. The whole team at Lazer was very kind and got the car back to New in no time. Thank you for a great job

Li
Review №14

Courteous and respectful staff. My car was repaired in a sensible time. A velvet glove finish made my car like it just left the showroom. Couldnt be happier! Highly recommended!

M
Review №15

Best bodyshop in Westchester! They repaired some damage to my classic muscle car and their work is impeccable. They treat their customers with the upmost respect and professionalism. I highly recommend them. By far the best experience I have ever had when dealing with any auto body shop in my lifetime.

Di
Review №16

Excellent work on my Truck. Domingo and his whole crew did an awesome job.Top Grade: A++++++++

C
Review №17

If you are looking for a body repair shop offering courteous & professional expert repairs - look no further, Laser Frame if the place to go. The attention to detail is meticulous. Every person working there makes you feel like a valued customer. Thank you Marty & the entire staff for making my car look brand new.

DA
Review №18

I cant believe how this guys paint cars excellent

Pe
Review №19

This body shop was the best place I could have chosen! I liked their professionalism (I always got an immediate answer when I called and they kept their word on the date my car would be ready), their pristine work (my car looked like a brand new car), their initiative (my inspection was about to expire and they got it inspected for me!), and their passion to do a great job. If I ever need body work done on my car in the future, I would definitely choose to go to Laser Frame.

Ja
Review №20

FANTASTIC customer service and attention to detail. Laser Frame & Body Repair had our Lexus RX350 come back from an accident that basically destroyed the entire front-end looking brand new. The staff is responsive and over-the-top friendly. I now have a new go-to body shop for any future repairs on any of our vehicles.

Ni
Review №21

They made my car look like new. The customer service was outstanding. Id definitely recommend them. They also got my car to me before the date that was given!

Mi
Review №22

Just got my car back today and the repairs and the repair process could not have been handled more professionally than by Laser Frame. They kept me updated on all progress and when I picked up my expertly repaired vehicle, they handled the return of my rental car. Excellent service and I could not rate them high enough. Thank you, Laser Frame - top notch job!

Ek
Review №23

Last week I went to Laser Frame and Body Repair service for the first time to fix scratches on my new Honda Accord and it was such a pleasant and great experience. The customer service was absolutely exceptional - The Manager made an assessment of the issue with my car, scheduled my appointment and his staff fixed it expertly and quickly - I couldnt be happier with the result! Great professionals and very nice people and excellent service. I would highly recommend Laser Frame and Body Repair to all my friends.

Ma
Review №24

Good as new. This shop does great work.

da
Review №25

Laser Frame is the BEST autobody shop around. First, their customer service is SUPERB. You can ask them any question and they will be honest, looking out for your best interests. They will help you with any insurance questions, car rentals etc... Laser Frame truly puts their customers first. I had my car serviced by them a couple of times and I was more than pleased both times! They work quickly and efficiently. Also, they go above and beyond, fixing or touching up other scratches unrelated to the accident. They wash and polish your car beautifully before pick up. Bring your car there! You will be so happy!

Do
Review №26

They do beautiful work. Cars coming out of there look like new!

Da
Review №27

Have taken my car ( 2016 IS 350 F sport) here twice after getting hit in 2 accidents. These guys do phenomenal work bringing your car back to the state it was in before (and even better in some cases). They also do a great job with the insurance and make it very easy on the customer. I only had to worry about dropping it off and picking it up. Awesome people, awesome service. They even sent a thank you card in the mail. Can’t get better than this. Going to continue to use them.Thank you guys!

Je
Review №28

Easy to work with. They really do excellent work.

Qu
Review №29

I just want to thank Laser Frame & Body Repair for making what started out like a nightmare turn into a dream come true. Nobody ever wants to need body work but this group made the process seamless and relatively pain free. lol.... My car looks gorgeous!!! I would absolutely recommend this place to all I know.Thanks so much!!!Billie Blue thanks you too! ;-)S~

Mi
Review №30

Amazingly friendly and professional shop, I was referred here for some touch up work prior to returning my lease and couldnt be happier. They for me in last minute and my car looks brand new again. Very much recommended!

Le
Review №31

Amazing service. Honest and frankly impeccable on every front.

Vi
Review №32

Amazing work. They go over and beyond what a body shop does. Got me an effectively perfect car. They even managed my rental car return and scheduling.They are so good, I would recommend that the owner teach customer service to every business they know.

Da
Review №33

Very good repair job. Very nice people.

Ri
Review №34

Too quality work, handles insurance companies with no BS.

Ch
Review №35

The best hands down... Ask for Craig the consummate professional....

Ca
Review №36

This place is a car best friend, my car was accident and Laser frame gave me my car back just like if it came off the showroom. Lovely car take it to laser frame for any dents paint job you will not be disappointed

Ca
Review №37

Great service. Friendly assistance. Work is A+++++. Will definitely bring my car here again!

Ru
Review №38

The workmanship is amazing. Done to OEM specs. Manager Marty has a Great crew must ask for Visham to work on your car. Insurance issues handled efficiently by a knowledgeable staff.A trusted shop. In An industry that is difficult to find these days

Ro
Review №39

Hands down, the best customer service I have received in New York. From the time I entered with my broken car to rental car service and everything else, was beyond my expectation. Thank you so much for your service.

Ot
Review №40

USE LASER FRAME!!!I have not even had the work on my car done yet but I have to say that Ive never been tretaed so well by an auto repair shop. These guys are surpisingly normal and easy going. They are also very organized and can give you clear ansrwers, suggestions, and options. Mind you Im only having minor work done for for very little money and they took me seriously. I went there for an estimate unannounced on a saturday 15 minutes before they closed. They did it fast and explained everything. There was no pressure to start the work. When I called back to initiate the repair a month later, Craig responded fast and professionally. He implicitley understood that its important to not have your car in a shop for a long time and presented me with a plan to get it done fast with the least disruption to my familiys life. I keep thinking this is some type of practical joke or Im on candid camera. I have no doubt the work will be first rate. Im from New York and Ive been around the block more than a few times.

St
Review №41

Excellent service and top notch workmanship

CO
Review №42

Amazing Place so friendly

St
Review №43

Best body work

Sr
Review №44

Great and fabulous work

jo
Review №45

Excellent repair shop

He
Review №46

Good service

jo
Review №47

The best 💪💪💪💪💪💪💪

Information
7 Photos
47 Comments
4.9 Rating
  • Address:74 Potter Ave, New Rochelle, NY 10801, United States
  • Phone:+1 914-632-8100
Categories
  • Auto body shop
Working hours
  • Monday:6:30–11:30AM
  • Tuesday:Closed
  • Wednesday:6:30AM–4PM
  • Thursday:6:30AM–4PM
  • Friday:6:30AM–4PM
  • Saturday:6:30AM–4PM
  • Sunday:6:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:No
Amenities
  • Mechanic:Yes
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