A very nice place to get your medical marijuana medicine. Very clean and the staff are super friendly as well as informative. I will be going again for my medicinal needs.

I was very pleased with my visit to Fluent.Kristina was really helpful with all of my questions, and was able to help me find what I was looking for.She was very knowledgeable about all of the products and taught me a few things about cannabis.Overall it was a great experience and I will be shopping here regularly

Shop is clean. Design Concept is decent. Flower and products are way too much on the light side. How does one even get these low of contents? This is not medical marijuana. It is low content street boof packed in a cheap container and sold to you for a premium. Zero thought into labeling and shelf attraction.The staff here is asleep. Being the only person in the shop upon my visit, the girl inside acted like I was bothering her. The lesson here is. Get a a decent head grower and then some proper counter help. This model can not compete amongst proper operations. It is operating on a messy consulted model.Green rushers can never hop the train right. Always leaving one leg dragging in the mud.

Great dispensary!!! Very warm and welcoming staff. Would definitely recommend for first time patients.

This place is great!! They dont make you rush and they make you feel really comfortable. I have and will go back there again!!!

I absolutely love this place. Clean, friendly, knowledgeable staff who always take care of us. I love the rewards points for every dollar I spend plus the regular sales and veterans discount really helps save some money.

Fluent is an amazing place! Toni helped me and let me say that she was the most helpful customer service rep I have ever encountered! She was extremely knowledgeable and so kind! She really made me feel at ease and was so helpful in finding what medication would suit me best! I am a loyal customer and this is now “my place!” Check this place out! It’s really the best experience one could ask for!

Thanks mr.erick Martin you have been very pleasant and helpful you know what people need thanks for the talk fluent keep my brother Erick and please give him a raise thanks again Erick peace out mr.harris

Best dispensary in the area! Kristina was fantastic! Please consider her for another promotion!!!! :)

I’ve had nothing but expert service and professionalism from the staff at this location. I have worked with almost all of them, and they are knowledgeable, helpful, and friendly. The manager there, always make it a point to greet my by name and carries himself in a professional manner. The online ordering and drive through service make my visits simple and fast. I could go to any of a number of dispensaries near my home, but I keep coming back to Fluent because of the wonderful service they provide.

Just because their power is out but your doors are stillOpenAnd Im denied service when I walked in the doorAfter making an online order but I bet your still on the clock drove from tarpon this wont happen again you lost a customer i got no apology no nothing

Quality is poor, cartridges are very poorly made and either leak, clog or both. Customer service is great there, but there needs to be some QA on their products. Stick with Trulieve.

I live you! Very professional. Please get THCA products. Also could be better at inventory management. Always running out of my most helpful products.

Best carts in Florida. I got a few from trulieve for cheaper, but you cant beat Fluents quality. Tried some of their Trainwreck strain, and the flower was absolutely beautiful. Im used to overpaying in Florida, but if Im gonna overpay definitely gonna go with Fluent for their quality product. Hoping to see better deals for patients in the future!

Kristina is awesome, very knowledgable and helpful

I just had the best customer service experience with Toni today. She was extremely knowledgeable and helpful! The facility was very clean and organized. The only downfall I noticed was their lack of any indica flower. I will definitely be back! Thanks Tony for a great first experience!!

Experienced other local shops but Fluent seems to have their affairs in order better then others! No matter when I go here, I do not spend more then 30-45 mins. I love their rewards program and the fact my Veteran status is applied Everytime! The staff is very friendly and trust to get you exactly what you need /want! Highly recommend this spot!!

Their return policy as explained by manager. if you by multiple cartriges at once, you must open and try all of them before 10 days are up. I bought six, over a months supply, two of them were not in boxes. When i got around to opening one of the unboxed you could see it had leaked quite a bit.When i brought it back i was told i could have a 30% credit, no more, no exchange.I will find a differant dispensary.

I have been to many different dispensaries and as a company Fluent, in my eyes, beats them all by a long shot in service, quality, and the list goes on. New Port Richey is my most favorite place. The staff is awesome, very friendly and knowledgeable. The discounts are awesome and I love the point system. This is and always be my main go to place! The only thing I wish is that there could be more variety of flower. Thank you to everyone in the dispensary business!!

I visited FLUENT for the first time this week and it was a very nice. It is very clean and the staff was very helpful. It was my first time going to a dispensary - this is all brand new to me and it was a positive experience. They have incredible standard new customer deals.The only reason for deducting one star was due to the fact that their indica carts were very limited. When I left the store and checked their website, I was able to see an additional cart they had in stock at my location that I would have purchased as it was exactly what I was looking for.Additionally, their advertisement mentions unique first-time customer deals revealed on first visit (in addition to the standard new customer deals) which wasnt mentioned to me. Ive been told by friends who are patients that FLUENT always give you samples to try and you end up leaving with some free stuff to try - which is always a great way to earn loyal customers. This was not mentioned to me nor was I given any samples.Lastly, I wasnt told about the points you earn when purchasing products. I logged into my FLUENT account to check my point balance and it was 0 points. I spent over $100 during my visit. I did call FLUENT and was told to bring my receipt to my next visit and they will credit the points to my account.I highly recommend FLUENT. Local, top notch, quality product. I will continue to check out other local dispensaries as there are many in my area with competitive deals. Thank you!

Absolutely an awesome experience, and of course the service and knowledge from Kristin ✨✨✨

Love this dispensary! The product is always great and the customer service is stellar. I never have a long wait time and their express ordering is on point. The bud tenders are always knowledgeable and kind - my favorite is Dan but I like everyone there! I love that I get text messages when they restock popular products and theyre right beside my neighborhood so super convenient!

This place is AWESOME! LOVE coming here they are super knowledgeable on products always super friendly and Dan is THE BEST! I would give 100 stars if i could!!! Recommend for sure!!

First time there. Very friendly staff. I didnt have to wait long at all. I went online to check out product a head of time. They had what I needed. Finally found a vape cartridge that isnt so harsh. Discounts are pretty good. I will be going back. Especially since they are so close to my house.

Fluent is my go-to for CBD and they have great f flower as well. My first visit to any dispensary was to this particular andcashier Daniel J very knowledgeable, relaxing, in very helpful. Classy dispensary with classy staff.

The staff at Fluent New Port Richey are knowledgeable, very helpful, and friendly.Sean and Michael are a great team and make sure you are always satisfied with your visit.I also love the drive thru option.I highly recommend this dispensary.

I always love the staff, very friendly and patient with me. Great experience every time. Thank you

Excellent location, plenty of parking and also has drive up window. Never waited longer than 5 minutes if any...Probably the best vape cartridges available out of all the places I have been to. There flower is good and provides the effects you would expect. I recommend this location...

Today was my first time ever going into one of these places. And it was a great informative first visit. Pricing is what I thought it be like. I like that they have a rewards program! Definitely makes up for some expense of getting started. As far as product I have tried three different ones today. I prefer two over the one strained so far. It’s just trying it out till you find what you like and works best for you. Definitely has helped my migraines and back pain! I was nervous to get started and I can say I’m glad I did! Worth every penny!The lady that helped us was SO sweet! She had major patients with explaining and helping me order! I’m so glad I got someone like her to help me! I wish more employees (other places) out there were like her! I wish everyone gave as much care as she does! Would definitely recommend this place and her for any ordering help! 10 STARS!

UPDATE: Forced to return to pick up medicine that was disallowed because a screw-up by the prescribing doctor. I was going to miss out on my discount as a result. However, the store manager intervened and made good on the original discount. Im somewhat relieved. PREVIOUS: Seven cars in the drive-up window to pick up orders previously placed. Ridiculous! My second time was no better than the first time using this place. The very visible armed guard was disquieting; had not seen one at the Surterra dispensary. Website was useless. Unable to place an order because the required upload of IDs refused to work. All around disappointing.

Dan is amazing! Awesome place, I’ve never had a bad experience and they always get everything PERFECT.

As an avid cannabis user with severe PTSD, I’ve frequented a fair share of dispensaries. This was by far the best experience I have EVER had. The facility is gorgeous and clean, all Covid protocols were strictly followed. Our “budtender”, Dan, was unbelievably empathetic towards our needs with nightmares and catered our entire order to benefit us in the best way possible. Dan was the best part about our visit as he was patient, kind and SUPER knowledgeable! He is definitely an asset to the company and my husband and I will be coming back to this location for many reason, but Dan is the biggest reason! Amazing experience!

Had no product I was looking for. Staff was not helpful. Staff was more concerned over the knife i had on my belt instead of helping me with their products. Stick to Truelieve better quality of service and has everything you need.

Awesome service and GREAT prices!!! Oh and the products are EVERYTHING!!!! Michael B. Was VERY helpful and VERY knowledgeable about the products! Thank you for all of your help and I will DEFINITELY be returning! 🤙🏼

Very nice dispensary. I will not be going back to the other local options after my experience today at fluent. Josh d. Helped me today and was very personable and took his time to explain all of fluents products to me. This was over all a great experience in part because of Josh. Any adult that expects more from the medical Cannabis industry this is the place to go. You have to try for yourself.

Great products. Take advantage of the discounts when you can.

I’ve been coming to this location for the past few months and all the staff are very nice and helpful!

My favorite dispensary in FL. Best products and greatest staff!

Nice clean location with fast service and fantastic staff. Big thank you to all of the medtenders for making my transactions smooth and painless, and offering me great customer service. Would recommend!

Literally waited for over 35 minutes still didnt get back to the back, had to leave come back, after that it was only around a 10 min wait, but noone there still.They were out of mostly almost everything tbh, atleast the things i went there for, so that was disappointing. Will update review after future visits.

I prefer fluent over the other pasco county dispensaries. Affordable, great customer service, and pretty fast. I mean it takes a few minutes to complete the purchase but honestly the people make it such a comfortable experience that you dont realize time.

I came in with 3 people in front of me sat for an hour finally went in after 3 people that came in after me very poor management.. on my third visit it was supposed to be buy one get one free on my entire order went there to buy for cartridges and they tried to charge me $180 true leaf is charging 45 dollars for their $60 cartridge better quality faster service much better place true Leaf much better over fluent true Leaf is on 19 southbound lane New Port Richey true Leaf also has all of their flower always except for their Monday specials where you get pieces of flour for half price fluent runs out of their flower on a regular basis

Excellent products, knowledgeable staff, superior service! See Dan (with one n)

Wanted to try for a long time despite sceptic reviews and hearing of the grow having many issues. First off they gave me a hard time over using discounts. Was told one thing by the call center and another by the store which started things off bad. They finally did honor the discount I was told would be given. After purchasing 3 eights I get home to find my eight of baldor has a living bug inside! I contact the store and am offered replacement which I decline. I want my money back and told them I wouldnt be coming back. The manager offered me several discounts which I refused as they do nothing for me. Drove hours waisted my time and money all for nasty weed. Staff are not friendly and manager did not seem genuine in her apology.

While people are nice its as slow as it can be. With 10 people waiting, only one actually helping people. What should have been 15 mins was over an hour

The most expensive dispensary I’ve seen yet. Not worth it at all. Ive got better quality flower and thc vape oil in other dispensaries for $20 dollars cheaper, probably cheaper than that. I can’t believe this place still around been so expensive. I’ve only been there once and had a terrible customer service experience on top of them been extremely expensive. There are plenty of other dispensaries around with good quality stuff and a lot cheaper.

If youre going to offer discounts it should be for everybody not just online orders thats the reason why I left the other medical places they do the same thing not only that but you make us people who walk into the store wait while people come in after us and get their product because they offered it online should be first come first serve in any transaction I hope things will change

I have been to Fluent in New Port Richey Fl 3 times now and I also check their website regularly to see if they have any Flower thats worthwhile in stock thats where I have issues if I see that its gotten any better I will revise my review

Went to Fluent today and got me some Sour Diesel flower. Definitely the best Sour Diesel Ive gotten from the different dispensaries. Freshest and stickiest. I had to wash my hands after breaking it up otherwise the blunt wound stick to my fingers. Definitely worth trying out if you like flower.

Been to this location 4 times and will never go again. Overpriced, vape carts sold here leak and management doesnt care.

5th or 6th visit, I wont be going anywhere else. Premium medicinal product in forms easy to love. Fine staff - Sean, Meaghan, Michael and others. Thanks!

Toni was super helpful and knowledgeable! I used my 50% off first time visit, and got exactly what I wanted . ^ . ^

Place is huge. Drive thru. Best promos in the biz. Great products.

Although the flower wasnt the best experience. The manager 👩 was very helpful and work to fix the problem Because of her i may consider trying more product in the future as they grow. The bud trimmer needs to be fired and the manager needs a promotion. Thank you for making it right.

Edit. I went in today after I was contacted by a manager, I was well taken care of and have the product I was looking for. Thank you for taking care of me and showing customer care. Definitely will be back for moreWent in today to buy a 300ml cartridge. When I purchased and went outside I opened my container to find a gram cart filled with liquid with a water consistancy, I walked back inside thinking it was a mistake they told me no that is how the 300ml carts come. So this is filled with 300ml thc and 700ml of additives? This is just bad business I have video to prove it. Called customer care and they said I was s.o.l and should have known what I was buying even though Im a first time patient. This is why trulieve does the most business in pasco. Very honest and helpful to their customers. And has a customer satisfaction policy

I have been to this location 3 times since its been open I went to the Grand Opening of this location. It was Very Clean and had Wonderful staff amd there Very helpful also!! I love that they give Spouses Of Veterans discounts Which is Awesome No other Despencary does this!! Staff is also Very sweet. I will keep returning to this location. Also it is Very convenient for me since its only 1 mile from my house.

Mike was super helpful, very knowledgeable, and very nice.

Have significantly improved since grand opening. Their products work amazingly well and staff are great. Still hope they broaden their selection in the future with a variety to choose from . Will be back in again.

The customer service was great,however the prices are very high on lower quality and strength of the vaporizer cartridges. Flower is decent but again somewhat on the higher price scale. Curaleaf lakeland still stands strong in service and price and quality.

After receiving the text about the first come first serve 28.39% flower woke up early to jane my order but the gem was not listed indicating they have none. went to the store anyway just to make sure. when i arrived i asked if they still had the gem. i was told yes, so i waited 30+ minutes. while i was waiting i checked jane again and they still did not list the gem indicating no stock.the girl called me back and i immediately asked if they had the gem and of course i was told no they had none but was assured when i got the they did have it. draw your own conclusions about their bait and switch but they wasted my time and they are no longer on the menu

When I checked in I was told I would have a 20-30 minute wait. Ended up waiting an 1 hour and 15 minutes. Every express order that comes to pick up will be checked in and served prior to taking your walk in order. If the express pick up patient would like to chat and add additional items to their order, you as a walk in client will still have to wait. If a client comes in who knows some of the staff that work there, their order will be prioritized over your order. Trulieve and Surterra problem solved this with their ordering system. Fluent still has a lot processing issues to resolve before it will be worth my time to go back.

Not all are customer friendly & like to make you wait!

Very friendly. Gave me a ton of cool free stuff. Just wish they had more flower

Daniel Jordan was the MAN. AWESOME JOB

First time here, Ive used Truelieve prior. This will be my primary for now on. The store is large & comfortable. Staff is amazingly helpful, esp Mike B. who walked me through all products. He recommended strains & theyre excellent!Prices are slightly higher than Truelieve but, the product is superior. Great discounts/perks! Also, great displays of all products are on show instead of behind cabinets (Truelieve).Visit was stress-free unlike Truelieve. Ill definitely be back. Thanks guys.

Best one I’ve gone to beautiful and the staff were all so friendly and very very helpful

Fluent is amazing! If youre a beginner like me, and miligrams and percentages just confuse you, this is the BEST place to go.The staff is great, theyre very knowledgeable and make the experience comfortable and fun. If you visit and meet Dave or Mike, know you will be in good hands! They present you with a list of thier products in all the many forms and what existing strain it is designed to be comparable to. One search of the comparable strain on Leafly and you immediately know its affects, medical benefits, and negatives. This made it very easy for me to pick a product I felt confident would suit my needs. They even provide a diary to help you keep track of your experience with the product.Fluent has awesome benefits for your 1st, 2nd, and 3rd visits, a rewards program, and youll probably wind up leaving with some free cool stuff. The prices are fair, the location is beautiful, clean, and easy to find. I cant say enough good things! I will definitely be returning many times :)

They treat you like you are part of the family.

Awesome customer service, very knowledgeable.

Excellent Service 👌👍👏

Never has product in stock.