Pavel is the man!! Actually, the whole team of people that I worked with a Jacobs Mitsubishi was incredible. They made the process smooth, simple and very affordable. I bought a Mercedes AMG GT, and I couldn’t be happier.They took care of everything behind the scenes, and whenever they needed any help, they just sent me a text and gather the information they needed to take care of the sales process from start to finish. The team was very professional, I couldn’t be happier. I will definitely be back for my next car purchase. Five stars all the way!
Hello, it is a interesting fact that when it comes to car shopping you never know to expect,😀 as a previous car salesman myself I said oh no here we go again😄😄, But this was a different experience, I saw the truck I liked and I proceeded to dial the seven digits expecting the usual I thought I was going to get the run around, license on top of the roof etc. but none of the above, the sales representative Mr. Andy Sanchez went a little bit above and beyond his duties to make sure that if I really like this vehicle and I wanted it that I was going to take it home, for instance, I spoke to a few sales representatives but Andy himself came through with my requirements which was to send me pictures of the vehicle besides the one on the Internet of the exterior interior and undercarriage, and that was fulfilled, they walk me through every each step of the way, I provided everything they need it and everything was done over the phone all I needed to do was to come in sign and take delivery of this truck home, to say the least he was a warm welcome everybody up made up they were super super nice we went for a test drive and I even fell in love with the vehicle more, in addition to that I receive the vehicle detailed inside and out very cleaned and with a Full gas up tank, that put a smile on my face, in the near future I am going to be in the market for another vehicle and I am definitely looking forward to doing business with Jacobs Mitsubishi, thank you Mr. Andy Sanchez it was a pleasure doing business with all of you, sincerely Robert Toledo.👍
Had my doubts but Juan my sales guy was on it and never once steered me in the wrong direction. Very professional, courteous and respectful. Highly recommend this dealership. I was turned down by many dealerships before this one. Very happy and got the car I wanted. Thank you so much and will be doing more business in the future. Also you Juan you should get me a banner so I can hang it at my events.
I started my purchase entirely online. I found Duane to be responsive at all times to my questions and concerns. I was especially appreciative of the very complete set of documents about the car. When I finally got to the dealership to close the deal and take ownership, all the paperwork was complete and the exchange was as quick and easy as I have ever experienced. Thanks!
I recently completed an out of state purchase. Jacobs Mitsubishi, Nate Sanderson specifically were incredibly helpful and understanding to my inquiries and concerns. Every question was promptly answered and the communication was superb. I strongly recommend this dealership to anyone searching for both a quality product as well as up front and honest salesmanship.AlbertoUSMC Ret
My husband and myself were on a time crunch to get into a new vehicle and this place delivered. We had the pleasure of working with Andy and he was fantastic. We ended up spending majority of the day at the lot but it didn’t feel like it. Andy wasnt pushy and actually listened to our needs and concerns and was able to find us the perfect car for our growing family. Definitely will be referring them to anyone and will be back when it’s time for a new car.Thanks again Andy!
Whenever i need something done or looked at or checked out, i can always count on Manny Melvin. He always does his best to figure out what is best. He is by far the best person to go to when it deals with selling cars or cars in general. Thank you Manny, keep up the amazing work!
I would absolutely recommend this dealership to everyone. The service was amazing! Big Al was so great. He was very knowledgeable. He listened to us and worked with us so we could get the perfect car to fit our needs. A huge hooray to Big Al! Thank you so much for working with us. We truly appreciate it and will be sending people your way!
WOW! This was the easiest car buying experience I have ever had from start to finish. Pete was wonderful and answered all my e-mails promptly. He was able to give me a great estimate on my trade-in vehicle and fairly negotiated my new vehicles price with me all via e-mail, to make the sale happen. I never felt pressured and always felt valued! I appreciate Petes responsiveness, professionalism, and transparency, he truly was a pleasure to work with! When I arrived to the dealership, the price was exactly as we discussed, not a penny more. Pete made sure the vehicle was parked out front and immediately took me for a test drive. I came in with my own loan and the finance manager was able to beat my rate. Even the finance manager was easy to work with. Honestly, it was such a pleasure doing business with Jacobs Mitsubishi. I am very impressed! You will most certainly be the first place we look for our next vehicle and we have already recommended you to family and friends. Keep it up, I wish more dealerships were as outstanding as you!
Pavel and Troy and the whole Jacobs team went above and beyond for us after a tricky situation, the car we got ended up being a bit of a nightmare but seeing a company stand behind their customer service reputation even when things dont go perfectly was amazing, thank you for helping us making the best of a tough situation and being so awesome and compassionate along the way, its easy to get a good review when everything goes smoothly but they earn these good reviews even when things dont, thanks again!
I cannot brag enough on the experience we received with our purchase. Honest, fair and flawless transaction are the first words that come to mind. RJ was the perfect salesman-not pushy, but helpful and accommodating in every aspect. Troy W. Was excellent with handling our paperwork. It was stress free and so efficient. Absolutely worth a 5 hour drive to do business with Jacobs Mitsubishi.
Excellent customer service. They are here to help you and not put you in a hole when buying a car. Shout out to Big AL and the team for the great work and excellent customer service!!!
By far the best experience I have ever had at any dealership. From start to finish, the process was quick, Brandon who was the salesman who helped me was amazing, listened to my needs & wants & did not try to negotiate anything different right to the finance gentleman Troy who was outstanding, had a great personality & explained everything I was signing. Highly recommended!!
This was the best car buying experience I have ever had. Their prices are amazing and the customer service was spot on! The staff was very easy to deal with and professional, you would not find a pushy salesmen at this dealership. The vehicle was exactly as described, no hard sell, no pushy tactics, it was a fantastic experience overall. I will definitely buy again from them when I decide to upgrade. The sales person I dealt with was Andrew and working with him on this buy was enjoyable, he answered all my questions and he was extremely knowledgeable on the vehicle. He made the experience as seamless and easy as possible! No pressure and very honest with me. Many thanks to you and your team!
Met with Big Al, great guy. No pressure through the sales experience. Communicated with me through the day over text on a few vehicles. Made the sales process easy. We met at the lot and was able to check out a hand full of cars. He made no pressure or sales tactics. Let us find what we wanted and worked with us on pricing to get us to numbers we could be happy with. Would recommend going in and speaking with Big Al !!!
The staff of the Buying Center are top notch. No pressure and friendly. Destiny and Kat were professional and welcoming and honest. I would use Jacobs again for a buying or selling event. Thank you staff of Jacobs.
My 18 YO son was searching for a vehicle. Mitsubishi was the last of one of several places we visited looking for a car. Manny greeted us upon arriving and provided information on each vehicle of interest, including the carfax. We believe he was honest in dealing with our son, he spent a lot time with us discussing each vehicle and he never tried to pressure us into a decision. He was extremely professional and out of all the sales people we have dealt with over the years (including Lexus dealerships) Manny was by far the BEST in representing his company and providing service to his customer. It was a pretty good experience. We will definitely return for any other vehicle purchase. I would recommend Mitsubishi and recommend asking for Manny.
Awesome experience! Manny was great! Kept in touch by phone all day! I live in St. Pete! Talked all day about the car i was interested in! Sent an uber to come pick me up!! Tremendous team, very helpful! Jeremy the finance officer was great also! Going over all paperwork!! Will recommend to anyone looking for a car!! Thank you Manny and Jeremy
We had an amazing experience at Jacobs Mitsubishi. Andy was especially great. He was knowledgeable and patient with us. He made sure we got into the exact vehicle we wanted in our price point. The entire staff was helpful and so much fun. They really made the entire process easy. We will definately return in the future.
We were very happy with Andy and would recommend him to our friends. He did not apply pressure and was honest and we felt comfortable with him. When the manager met with us we felt a bit deceived when talking numbers because he did not directly answer questions we had and even had a snarky comment to make to my husbands question. But Andy was direct and therefore it helped to have a very positive experience! Thank you Andy!
Just drove home in my brand new 🚙 and I love it.Big Al was the nicest, most knowledgeable, and helpful salesperson I’ve ever had the pleasure of working with. He answered all my questions, considered my needs, and exceeded my every expectation. I went in thinking I could only afford a used car, and drove off in a brand new one that fits my budget and carries a warranty superior to any I’ve seen! Truly a professional who cares about his customers.Troy in finance was also a joy to work with. Very friendly and considerate.If you want to leave a car dealership happy, this is the place to go!
I bought a lots of car in my life. This was one of the easiest transactions I ever had. From start to finish and financing all were done in less than 1 hour. Dustin and Andrew are the greatest sales person I dealt with. In top of all these I had my car in 2 days(there is a 1200 miles between me and the dealership) you guys are great. Keep up the good work. Will recommend 100% to all my friends
Bob was our salesman today and he was absolutely awesome! Very friendly and accommodating of all three of my young children. They worked really hard for us and we walked out with the exact truck we wanted in the price range we were working with! The deal he was able to provide us was way better than I expected. The finance advisor was super friendly and really worked an amazing deal for us. We will definitely be back. 10/10 recommend.
Big Al and all of the staff were fantastic. Found the car I wanted, made the deal with Big Al via text and email, picked it up. Simple... Great experience and great staff!
Easiest 5-star rating ever! Bob helped us today with a trade in / purchase and was a total gem! Extremely knowledgeable, personable and helpful. None of that over-the-top, uncomfortable, car salesman-pushiness whatsoever- just a real guy helping people get a great vehicle! We had a great experience purchasing here and are looking forward to having such a great car to enjoy! Thank you, Bob!!
The staff was amazing. They got me into a vehicle for my business and personal use while staying within the budget that fit our needs. Duane did an excellent job taking care of me for both vehicles. He made a great recommendation that got me into the vehicle I need. Thank you Jacob’s Mitsubishi!
Oh my my! Jeremy was awesome!! He made me feel so welcome and relaxedTalking me through the purchase of my AMG GTTook his time to explain every question I had Never at a point where I felt rushed.Smooth soft spoken with respectEvery one at this dealership act very polite with positive attitude.These guys - customer service at its best.Ill recommend to check them out on your next purchase and any one of them will be happy to assist youIm just gonna whisper this only one time: ASK FOR JEREMYI was so thrilled I brought him a bottle of a fine wine to thank him for his service!!!
By far one of the best dealerships to work with. Shout out to Big Al! He is an amazing salesman. He was wonderful to work with. He helped us get exactly what we needed for our budget. Thank you again Big Al!!
Andres Sanchez made me and my husbands experience amazing! Very polite and excellent customer service. He made sure that we walked out completely satisfied with our purchase.I highly recommend!
One of the best experiences I ever had shopping for a car. Manny was very honest, straight forward and wanted me to have a car that met my wants and needs financially. He answered every question he could. It was while worth the drive from Tampa.Thank you!
Brandon was very helpful and knowledgeable about the vehicle I was buying and was a pleasure talking with him about some of the exotic cars i have bought and what I will be buying from them soon
Salesman Pavel was great. Got me above my asking price for my trade in and made the purchasing experience a good one. Both Pavel and the finance manager, Tony pulled some serious magic to get me to numbers that were suitable for me. My newest purchase, along with my previous two, were actually both at Jacobs Mitsubishi. They have a great selection and even better staff. Highly recommend checking out what they have to offer!
Had an easy experience buying from Jacobs.There was no pressure and they listened to the buyer.. Building is a bit outdated.. Thanks for my new Outlander guys .
Got a great deal and great customer service from Andy Sanchez. Very polite and helpful and even more important, didn’t try to pressure me into doing something I didn’t want to do. I def recommend
MY SALESMAN MANNY WAS GREAT WE FLEW IN FROM NEW JERSEY AND HE GREATED US ANSWERED ALL OF MY QUESTIONS! THANK YOU MANNY AND THE JACOBS TEAM!
Andy went above and beyond to make my deal completely satisfying. Great customer service
Great experience! Andy was very helpful and provided the assistance needed to leave in my new vehicle.
Pavel was a no pressure atypical car salesman. He delivered on every request we had, no arguments. And overall outstanding experience. Highly recommended!Troy worked with us on getting the best finance rate available. Any concern we had was addressed and taken care of with a smile!
Thanks RJ and Troy! You guys rock. This is our 3rd car from you all great place!
Hands down from start to finish Bob Schmidt is the man!! we have three children and he busted out coloring books and crayons right from the start and kept them well entertained while mommy and daddy handled business. That alone made it so comfortable and easy to handle our time there. One of the many things I liked about Bob was he was very honest and upfront. There’s a lot of sharks in the car business but to us Bob was a Captain sailing us through murky water making sure we got what we wanted an needed for our journey. I’d like to Thank Bob for be a genuine human in this crazy world we live in. If your going to Jacob Mitsubishi ask for Bob and feel like Royalty. Again Thank you Bob, your the man and I now drive my dream truck!! More people should care for their customers as you do. Heart of Gold.
Had a wonderful experience with Brandon and Gigi and Jeramy looking forward to receive my Volvo. Thanks for your attention to my needs
We recently sold Jacobs Mitsubishi our Chevrolet Corvette and had a fantastic experience. Our Sales consultant, Dustin was outstanding. He was very professional and explained each step of the process to us. We felt very comfortable and felt like we were treated more than fairly. We would highly recommend both Dustin and Jacobs Mitsubishi to anyone who is looking to buy or sell a performance vehicle!
Both Bob an Big Al were a pleasure to do business with. I was extremely apprehensive when I went in. Big Al greeted me an made me feel a lot less nervous. Together with Bob they worked hard at getting me the best fit for my money. Bob even spoke to my son to put his mind at ease as hecouldnt be with me. They both truly are wonderful, personable and caring men. I think an asset to your company. I would recommend them to anyone I know who may be in the market for a car. Thank you both so very much.
Enjoyed working with Andy Sanchez because he wasn’t a typical car sales person. His honesty and genuine care for the customers needs are unprecedented in an industry normally occupied by greed and misleading characters. Keep up the good work, Andy. You may not be a typical car salesman… but that is your greatest asset 💪
Pavel was wonderful! Hes so friendly, helpful and knowledgeable. He made the buying process so easy from start to finish. Highly recommend Jacobs Mitsubishi. Be sure to ask for Pavel, he will take care of you!!
Hands down the easiest purchase ever! I was able to trade in my vehicle and purchase the one that I wanted, seamlessly. I would give 6 stars if they were available! Pavel is the BEST!
Ive bought quite a few cars in my lifetime, and one salesman here really surprised me in a very pleasant way, by going above and beyond. He worked tirelessly to answer my questions, was always very kind, and really listened to my needs and what I was trying to accomplish with this purchase. While we didnt buy, it was no fault of the Jacobs dealer group, or Jeremy. When Im ready for my next car, Jacobs Mitsubishi will be the very first website I check - all due to the phenomenal service received. Thanks again Jeremy. -Nick
Love my new car Brandon was great no hassle right to the point got me what I wanted at the price I wanted I highly recommend Jacobs Mitsubishi
Bob made our car buying experience easy and fun! He was knowledgeable and reasonable with our expectations and made for an all out good time. I would recommend Jacob’s Mitsubishi to anyone looking for a car and ask for Bob! We will surly be back for our next car buying adventure.
Purchased my Cadillac here, my car has been bit of trouble but Jacobs and their staff have put a lot of time into trying to fix everything. Thanks for all time and effort spent. Shout out to Scott, great service!
The team at jacobs was great, my father was looking at a tesla model Y manny brought the vehicle to our house and went over every option patiently with my 95 year old father, never have we had a salesman be as patient and attentive as manny thank you and we look forward to doing business in the near future again!!!
Nelson was incredible. Got us a great deal on our car and trade in! He was very professional! The finance guy was funny and also got us an incredible rate. Highly recommend! Go see Nelson!!
RJ @ Jacobs Mitsubishi was 100% upfront and transparent with me about pricing right from the beginning. He didn’t pressure me and he made the entire process simple. I highly recommend going to see him for your next vehicle
I found a vehicle on-line and I was contacted by Juan then Jeremy, they were both very helpful and sent me extra photos, we discussed the price and trade in over phone and text as I was on the other side of the State. Troy set up the financing and got us an incredible rate along with a 3/36 warranty. Everyone was helpful professional and really nice. There was no high pressure selling the experience was delightful, and we love our new vehicle. We brought our Golden Retriever George to pick it up, he got a million pats and loved it as much as we did. We will definitely buy our next car with these guys! Awesome 👏
Brandon grow was super helpful! Great salesman
They made the process quick and easy! Got the car I wanted and Brandon my salesman was awesome! Overall, great friendly service.
Me and my wife went in to look at a van and RJ Cooper helped us out with us leaving with exactly what my wife wanted. Troy in the warranty division helped us out as well with getting proper coverage. All in all it was a great experience and I would recommend going to them anytime. Thanks guys wife is happy so are the kids.
This delership is amazing!! They treated me with utmost respect I have ever had at a delership both my sales guy Brandon and my finance guy Jeremy (I believe)got me the car I wanted for an amazing price even got to look at my dream car. If you make your purchase anywhere definitely come here first they will go above and beyond!
We came in and knew the exact car we wanted and Pete had her pulled up and ready to go even in the rain. He was up front with us and informative and definitely worked some magic to help assist me in getting the car I want. Definitely would recommend these guys and ASK FOR Pete!!
Great experience with my salesman RJ and Duane. They went beyond my needs for financing and delivery. Love the car and their inventory.
Andy Sanchez came through like champ!!! Highly recommend this dealer for car purchases and salesman Andy. Very personable and authentic guy!
This is a wonderful dealership, I was very surprised when I showed up and saw the variety on the lot. Everyone was pleasant. Rj Cooper was a very cool guy answered all of my questions, all in all i ended up trading in my car and getting one from them, Im am extremely happy with my new VW! Thank you very much -Alan Hogan
Great Service and great people that look out for you!!! Big ups to Big AL and the team!!!
Brought my truck in for a cash appraisal and the process was fast and Dustin was easy to work with and was very informative. Nice place to buy or sell your vehicle. I would definitely do business here again.
Everyone was very nice and explained everything to where I can understand. They were very good to me with explaining the features of the car.
Very professional, polite, caring staff. Kat is awsome. Building is kept clean and modern. Free water and snacks! Easiest 5 star Ive done.
My sales person andres was amazing. He went above and beyond to work the deal we wanted. I live 2hrs away and Andres made sure that my purchase went by smoothly. Andres helped me find exactly what i was looking for.
Very professional staff. Brandon G. Is a good guy! If you want a nice vehicle good service and one of the coolest finance guys Ive ever Met Troy behind you then This is the place to go! Ive never been in and out of a dealership so fast...but not as fast as the new Corvette! Thanks guys! Lovin this car!
Jacobs Mitsubishi was soo wonderful. I truly enjoyed my experience. Andy was such a tremendous help in assisting me with finding a car.
Manny Melvin was awesome!!!!! Super easy transaction. Highly recommend!
Awesome experience buying our car here. Pete Kelley was our salesman, very down to earth, like the next door neighbor you wish you had. Everyone at the dealership went out of their way to make sure we were taken care of with no pressure. Their pre-owned vehicles look to be creme of the crop, and pricing was better than we found within 500 miles for similar vehicles we were interested in.
Very quick and easy experience with professional people. Thankful for being taken care of even with distance. Respectful and easy to work with. Will recommend to anybody looking for their dream vehicle.
Jeremy quickly responded to my online inquiry for a car they had that I previously owned. I wanted my old car back and he was great to work with. Very fast responses and paperwork was a breeze. He was upfront about pricing and very fair. Everyone at the dealership was warm and welcoming. They had some amazing cars on the lot. Overall the best experience I had buying a car. I would definitely go through them again.
Salesman Pavel was great and very helpful. Was quick to get me the info on the cars I was interested in.
I just got done buying a car from Jacobs Mitsubishi and I have to say it was one of the most pleasant non-stressful enjoyable and for once I wasnt a ball of stress due to pushy salesman. Bob my salesman went way way out of his way above and beyond to make sure that I had a true five star car buying experience. All the people at Jacobs Mitsubishi are friendly knowledgeable and are quite well at their job. But I have to say the experience I had there with Bob has to be the best car buying experience Ive had ever good job guys and keep up the great work and I will be referring everyone I know that is looking for a car to see the friendly folks down at Jacobs Mitsubishi cuz I know if I had an experienced buying a car like that my friends are just going to love it so thanks again guys for an amazing job I cant cant thank you enough.
So to make a long story short BIG AL was the best hands down. He fought for me to get what I wanted and a payment that I could afford at the same time. Car buying can be stressful and take a while but he was there to help me through the entire process and I can’t thank him and the finance department enough for making my car become a reality. So if your in need of a car hands down go and talk with BIG AL and let him know what you want and can afford and he will make it happen. Props to everyone here for taking their time with me and making the entire car buying process a fun and exciting time. Thank you. Mike.
I was very pleased with the professionalism i received from Kat in selling my car. It was such an easy process!! THANK YOU KAT!!
Jeremy is an exceptional sales professional, he made the typically painful car buying experience painless, seamless and efficient. He has excellent customer service practices and supported our needs when we had issues with the vehicle after the purchase. I would highly recommend!
I went to Jacobs to find a my next car. What an experience! The customer service and representative was outstanding. Duane has excellent knowledge of all he was showing me and was a straight shooter right out of the gate. I felt very comfortable and updated with the information and have a much better idea and understanding of what Im looking for. Ill for sure be back soon.
I had a great experience with Duane at Jacob Mitsubishi in Port Richey. His costumer experience was excellent and I highly recommend him if you want to purchase a vehicle at Jacobs Mitsubishi.
Had to upgrade our car but couldnt afford the $$$ at other places. Big AL listened to our situation and worked tirelessly to get us a bigger SUV at an amazing price (financed). Thank you for helping our family.#familyfriendly #militaryfriendly
Love this dealership! Made me feel comfortable immediately. Brittany was my sales person and she helped me feel good about my purchase and picking out the right vehicle. I purchased an Outlander and Troy was great getting me financed. I highly recommend this dealership.
Excellent service! Jeremy went above and beyond taking care of us! I highly recommend coming here, best experience buying a car I have ever had in my life!
I wanted to give a big thank you to Pete and Big Al at Jacobs Mitsubishi for their excellent service. The Jeep Grand Cherokee SRT me and my gf purchased was perfect for us. A vehicle we had been searching for months now they made very easy to acquire. They also made getting all paperwork done electronically very simple and easy. I would recommend purchasing from here to friends and family. Beautiful selection of cars.
We are pleased to work with Jacobs Mitsubishi for the purchase of our new used car. As I searched for a new used car. Jeremy was very helpful and responsive as I enquired about the car multiple times. He was always friendly and willing to assist. I am very pleased with our over all experience with both the dealer and Jeremy. I will recommend Jeremy and Jacobs Mitsubishi to friends and family in the future. Thanks guys loving my Mini Cooper!!
Wonderful place to buy a car. Exceptional customer service. Specifically my sales representative Jeremy was so courteous and professional. He made the process super smooth and simple
RJ and Jeremy were great to work with! They made the process of getting into a new truck super easy! The dealership was clean and everyone was friendly! They have a lot of used vehicles on their lot… so if you are looking to buy, go check them out, and ask for RJ and Jeremy.
Every person we encountered at this dealership was friendly n accomodating: they care about customers here. Was a positive stress free experience. Service department great also, helpful n knowledgeable. Special thnx to Jeremy he was our sales rep. very pleased.
Duane is the best! He helped me get my first car under my own name and got me approved for $0 down :))
If youre looking to get yourself a new car, or new to you car this is the place to go! I personally dealt with Steve Brown who was a wonderful help in assisting me find a vehicle. Guided me through the paperwork, let me check out the vehicle thoroughly and ended up selling me a comfy ride thats great on gas and satisfied a very happy customer! I definitely recommend coming here for your auto needs, and ask for Steve Brown for a great deal!
Bob Schmidt was a great salesman and didn’t dance around the actual information that was asked. Very straight forward and would recommend anyone to come down!