I know what you’re thinking. There’s a lot of negative reviews but a lot of positive. I’ll give them a chance. You can’t make everyone happy right. DO NOT MAKE THIS MISTAKE. This is by far the worst experience I’ve ever had. These people are complete scammers. They charged me 400$ to fix a part of my car that was already fixed the week before. Diagnostic was never performed. My car killed before I even got out the parking lot. I have a video of owner yelling at me because I asked for a refund and getting angry because I got bad service . They straight up said that wasn’t possible. I have a diagnostic from the part they took out and it’s fully operational. They were playing play and plug. My car has problems it never had before I first left my vehicle. Again my car killed in the parking lot after repairs. That’s insane. These people are straight evil. Single women avoid this place like the plague! They won’t honor your warranty, don’t bother!
Fast-paced and professional! I came in with an urgent issue with my battery and the staff was on it IMMEDIATELY. I have only lived in New Orleans for a few months and this was the first time I had issues with my car while down here. I had no idea who to come to, and this was the closest place I could find. Little did I know how well I would be taken care of!!! Thank you so much NOLA Automotive Repairs!!
These gentlemen SAVED TheMurderVan! Awesome and speedy service. Affordable.I will definitely be a returning customer!
The guys at Nola Automotive have your best interest and will work out the perfect balance between your financial and safety needs in terms of what is needed to do for your car. They will take into account your budget and will advise on what options you can choose. They are straightforward and honest with you, that is why I have been a loyal customer.
I have been going to Nola Automotive for years now. They have fair prices and the service and their work ethic are outstanding. I once brought in a 30-year-old sports car. Thank God they were able to work their magic and the car runs like a dream. To car lovers in New Orleans, I recommend Nola Automotive.
Undecided.... All The reviews were great. Traveling from out of town, fast and courteous but we had to come back a couple days later because after changing the radiator and fan the air conditioner quit working and noticed a scratch and part of the driver side wheel well popped out and damaged. They found some screws to reattach it immediately and had remedied the air conditioning issue, something didnt get reattached completely. Headed out today and realized after smelling antifreeze that the reservoir was completely empty. Stopped and topped it off, Ill know more in a couple hours. Hopefully no more issues, still have a 12 hour drive home.
I only have good words to say about Nola Automotive in New Orleans. They were able to explain to me in detail about the diagnostics on my car. I always feel that I am in expert hands whenever I go. They stick to their words and the cost has always been reasonable so I always go back.
Nola Automotive is my usual place to have a maintenance check on my car. Every time I go is quick. They always greet me by name and everyone has been nice. I liked going because the whole place is clean and organized, and of course the high-quality service.
Joe was amazing!! Very professional, kept me well informed and took care of the repairs in a timely manner. Gave me an honest price after taking my truck to two other places. Highly recommend!!
Hurricane Ida hit us all badly, and shut down many services, some of which have still not been able to return. And despite dealing with their own damages, NOLA Automotive Repairs was able to service our Toyota Tacoma the same day we called, and had us road-ready the next day. Many places we called were backed-up several weeks, but NOLA Automotive really came through for us, at a reasonable price. We highly recommend, and plan to use them in the future.
After I took my car to two other places, the electrical problems were still unresolved. Figured I could try NOLA Automotive, and finally the problem was resolved!Stacie really had my back, and I cant thank her enough for being patient with me and relaying what I was experiencing to help figure out the source of the issue.I tell my friends that its not a fancy place, BUT theres great people at NOLA auto who will get the job done in a reasonable time frame at an honest price.Definitely coming back.
New customer here for Nola Automotive. Brought my new car in for suspension repair, and I can see why everyone has been raving about their service. I can see the mechanics take pride in their work and will work on your car like how you would like your car to be treated. The service was quick, and I came out a satisfied customer. Overall, I would come back again.
Everyone at Nola Automotive is excellent. They were professional and they always greet you when you enter. Makes you feel like a welcome customer. I needed to have my car repair and the service was everything I expected and more. They go above and beyond for car repair in New Orleans.
During the evening hours while on vacation in New Orleans, our truck’s water pump went out and damaged our main engine belt. We contacted AAA and had our truck towed to NOLA Automotive. They contacted us as soon as their business opened the following morning to let us know that they were going to work on it and by 1pm that same day, our truck was fixed. We truly appreciated their immediate attention in handling the repairs as it could have greatly affected our vacation. They were WONDERFUL!!!
My mom took her car to get her AC fixed and I can’t recommend Nola Automotive enough for their professional service. They are the best auto ac repair shop that I know and they handled my mom’s car with care. I would recommend them to other car owners in New Orleans 100%.
Nola Automotive Repair did a great repair work when they fixed the AC in my car. I really needed it to get it fixed because it has gotten really hot lately. Thank goodness they were able to fix it so fast. The staff were nice and friendly, so if you need any car repair work call up Nola Automotive Repair here in New Orleans.
I was looking forward to bringing my car here as I had read many of the positive reviews - however, when I called to ask how long a tire alignment typically takes - a service advertised on their website - I was told they dont do tire alignments. When I mentioned the service being on their website, I was told they were too busy and had too many people requesting wheel alignments.I found it very strange that I was told explicitly that they dont provide a service that they clearly do without any suggestion to call back in a month, schedule an appointment far in advance, try getting there when the shop opens, or any other recommendation.I did not feel valued as a potential customer, and though I was hoping to have some other repairs done for my vehicle as well, my poor phone interaction left a bad taste in my mouth and I will be looking elsewhere for a reliable mechanic.
My recently college graduate daughter and her roommates were on a road trip to New Orleans when the AC on her Murano went out between Nashville and New Orleans. Chad and team at NOLA were great to work with and provided a fast, accurate diagnosis and quote. They replaced the failed compressor in the same day. As her father being a 1000+ miles away, i greatly appreciate their understanding of the situation and care they took which made for a great experience in a bad situation!Highly recommend NOLA Automotive! Wish they were in Virginia.Derek
If I could give this place a zero rating, I would. The manager Stacey is extremely unprofessional and rude . I got some work done on my car in June. I noticed around August that my brakes were still not working properly. Recently I went to them to receive a refund for the work and the manager based laughed in my face about the issue. Instead of trying to hear what I had to say and provide a solution, she was extremely rude and condescending. I personally believe that her demeanor towards me was racially motivated. If you want quality work and customer service, DO NOT COME HERE.
I was looking around for a trusted repair shop here in New Orleans when a friend of mine suggested Nola Automotive Repair, a shop she has been going to for years. Customer service was great and the price was reasonable when they replaced my tires. I will definitely recommend them to any of my friends who need help with car troubles.
I woke up to my truck not starting and it had a flat. I just moved to New Orleans less than 3 months ago and I didn’t know who to use so I went with Nola Automotive Repair because of the good reviews and I’m so happy I did!! Let me just say Stacie is an absolute gem and helped make my situation a lot less stressful. The work was done that day and I got my truck back. I will definitely be a repeat customer!
I have been having troubles with my brakes so I called up my go-to repair shop, Nola Automotive Repair to get it looked at. As always, they did an accurate diagnosis and got it fixed for me in no time. If you live in New Orleans and want quality service, look for Nola Automotive Repair.
Since the owner wants to reply to reviews but not call me back after I gave my number to staff MULTIPLE times, let me address one more thing. Your manager didnt even OFFER to see my car, she was rude and she was condescending. I rarely lose my temper, however, when someone is rude to a paying customer and shutting me down before I have a chance to speak, I will lose my temper like any other person. You manager didnt even let me finish what I was saying before she THREW my receipt at me and told me there was nothing yall could do.I have a video a mechanic took of my rotors that show they are rusted and worn down. I could easily go back to that mechanic and get a copy of the diagnostic that states the work was done incorrectly. Again, I lost my temper because she was rude and nasty to me before I could even finish. Yes, I wanted a refund. But they could have offered to look at the car before shutting me down.Again, I have reached out to speak to the owner multiple times but I see he would rather speak on the internet than on the phone .Your manager was rude, period. Anybody with common sense would know to at least offer the customer an additional inspection before saying Well you live in New Orleans, what do you expect? The professionalism at this business is nonexistent. And FYI, just because you employ POC and take their money, does not mean you respect them as people. As a young woman I have never dealt with such terrible customer service until yesterday. This issue could have been resolved in an amiable and timely manner but YOUR MANAGER decided to be rude about it so I simply matched her energy.Clearly, this owner would rather save face than address the issue at hand. Either way, I would never come here again. And I caution anyone else who comes here because not only will they disrespect you, they will address you concerns on the internet before they even have the decency to give you a call.
I went to Nola Automotive for a brake repair. I was there and out faster than expected. Everyone I met was helpful, and the mechanic was able to find out what was wrong. The office and waiting room were clean. If you need brake service in New Orleans, you have to go to Nola Automotive.
I will never have any work done at the shop again. They took my money and didn’t even look at my engine. I had the completely wrong battery installed. Which doesn’t take a $100 dollars to diagnose. When I went to get a full diagnostic they never told me that I had the wrong battery which meant that they never looked at my engine. They charged me 2300 to get my brakes fixed. When I asked them what they performed on the car the lady was very rude to me. She was very nice in the beginning but became condescending once I paid them and asked them what they actually look at when preforming a full diagnostic. I had to tell her about her language and how it was not very supportive of me understanding what exactly my money was spent on. They took full advantage of me not knowing about cars and didn’t care to make clear what they actually look at when doing a full diagnostic. They seem to rely totally on the machines to diagnose and not even pop the hood to look at anything. Right after I got the work done on my truck, there was a lot of smoke coming from my engine the day after and when I asked them what it could be they said it was natural and it was burning oil however this was a very serious problem. I went to them because they had some good reviews but they basically did nothing I actually needed and tried to rip me off for all they could with useless work. Beware of this place they are not trustworthy.
They have excellent customer service! I got my tire repaired there a few days ago, and so far it is still held up quite nicely. Gonna be coming back here for sure.
I was having trouble finding a mechanic shop after moving here to take my vehicle in for a AC Diagnostic/Repair. I spoke to Erin and he gave me an accurate pricing on what would need to be done and time to bring the vehicle in, it was a easy and fast experience and will definitely be bringing it back here anytime I have car troubles!!!
Great experience at NOLA Automotive! They are very up front, helpful and easily on of the best deals in town for automotive maintenance and repairs. Will always be bringing my car here!
Driving from out of town I realized I made a huge mistake by leaving my oil cap off. My car started making lots of strange and loud noises so I brought it to the shop to see what could be done. I could tell they were incredibly busy but they took the time to look over my car give me a diagnosis and found the problem quickly. Despite the fact that they designated their Saturdays for repairs and normally would have had to wait till Monday to look over my car they gave me a diagnosis and tried to find the part I needed rather quickly to get it done that weekend. Unfortunately they did not have the part I needed but they gave me great advice and didn’t charge me at all for the service. The staff were all incredibly kind and knowledgeable and I’m so grateful to have come to the shop first before fixing my issue so where else later. If you ever need a diagnosis or repairs for your car go here first, these people are amazing!
I took my car to these guys and they did a wonderful job my car wouldn’t reverse and I needed a transmission and they fixed the leak not only did they fix it but they told me other problems I had outside of want I asked them to fix. (Minor things). But I give them a 10 but could only rate 5 and Mr Blake was very informational professional knowledgeable and also took the time to come out to answer and fix anything I seen wrong 🤣 on my 95 Lincoln appreciate you and your business Mr Blake 💯
They have superb brake repair service here at NOLA Automotive Repair. They also have fair pricing and professional staff.. Kudos to your great work for folks here in New Orleans.
I have been a loyal customer of NOLA Automotive Repairs for three years now. It might seem like its a short time but it really matters to me because they are the only car repair shop that has shown this consistent level of service. I have recommended them to my family and friends.
Finally found a good tire repair shop in New Orleans uptown. They have great people in their crew and they are always kind to customers. Their auto services are affordable too.
I would highly recommend NOLA Automotive Repairs to anyone. They are always reliable, fast and professional, out of every automotive that I have been to here in New Orleans, they are so far the best.
HONEST AND KNOWLEDGEABLE SHOP!!!!We were on a roadtrip from Los Angeles and our maintenance light came on.Stacy was friendly and helpful. She called us as soon as any issues came up. She checked with me before performing any jobs.They completed our 100,000 mile maintenance according to the Toyota maintenance schedule. The car was ready early in the afternoon. The pricing was fair and the work was professional. It is hard to find honest and competent mechanics like they have here. They did not push for any unnecessary work. I highly recommend!!
One of the best places in New Orleans for mechanics. They have complete services compared to other car shops. They squeezed me in for a suspension repair. I was worried about the price but they did not charge me too much.
Every time I come here, they are always friendly and professional. Always satisfied with their work as well, if you are looking for brake repair, NOLA Automotive Repairs is the place to go.
The crew at Nola Automotive did a good job with the transmission repair of my car the other day. The whole team worked together efficiently and I was back on the road in no time. I would recommend Nola Automotive for the incredible work they’ve done.
Great prices for even better services! I trust NOLA Automotive Repair to do a good job on my car every time I bring it here. They do not disappoint and they deliver what they promise.
I was in New Orleans visiting family when my car engine started overheating. My brother recommended I take my car to Nola Automotive. They immediately started doing diagnostics on my car and were able to find out what was causing the engine to overheat. My brother said that they could be trusted and I can see why. Great customer service!
I am a loyal customer of NOLA Automotive Repairs for more than four years now. They are open as early as 7am and they work on your car as soon as you bring it in. Mechanics are honest and will never do unnecessary work on your car.
Truck broke down,Joe said they were very busy, but he would take me in since I was from out of town. Stacie and the staff were super nice and they got me back on the road ASAP. Wonderful and courteous people, thanks so much for getting me back on the road!
Exceptional customer service, reasonable price. Extremely pleased with service.
We had car trouble once when we visited New Orleans. NOLA Automotive Repairs came to my rescue when our tire broke down. Thank you for helping out and changing up my tire quickly.
I brought my car in for an inspection to find out that they didnt actually look at any of the things I was concerned about(some of them werent just looking at it and required more in-depth diagnostic so fair enough that an inspection may not have been enough), but my tire sensor light was on and nothing they gave me even addressed that(when I addressed this issue to them it was as simple as pulling it up on the diagnostic tool to see what the issue was), so Im left wondering what exactly did they even look at if they missed a warning light on the dash, in addition to this now my car has three more warning lights after its time with them, Im not going to say that they did something to my car to trigger more warning lights, but it is a bit strange how Ive had the car for a year and this issue didnt present itself, but did during the two days they had it. In addition to all this, the quote they gave me for repairs was around 1300, but I just bought all the parts for 350. Im not saying they are scamming people, but enough red flags have been raised for me to say you should probably take your car somewhere else. After seeing the response from the owner I can more highly recommend people avoid this shop. They were happy to take my money, but never addressed a single concern I had given them about my car. I have no idea why they asked me to fill out a sheet of potential issues if they werent even going to look at it/should have told me that some of the issues were not things they were going to address. My big issue with the timing belt was that their inspection says they look at belts, they called me back and hadnt even looked at it when they said the inspection was done. So what exactly does their inspection even do if they arent addressing the condition of a belt, are they just going hmmm...yes the belt is there?? I never accused them of doing anything to my car, simply stated that the car came in with one warning light(TPMS that I knew about since one of my sensors was bad/filled out their sheet so they could tell me which one was broken) and after its time with them it had three more warning lights. When I pointed out this highly suspicious coincidence they immediately became extremely defensive and that let me know everything I needed to about this shop. If all they did was visually inspect then how did something break while it was with them??? Absolutely avoid these people/If you dont believe what Ive said about them just read the owners response and youll see how it avoids every issue I brought up about what they did
I did not get my car serviced here- but I would love to leave a positive review for this business. Our Jeep broke down during a weekend trip to NOLA- and the business would not have been able to look at it until Monday. We had to go back home Sunday, and the business let us tow our Jeep there and helped even when we decided to ship it home instead of use their business. They were very kind (specifically Blake), and worked with us even though we never actually hired them to do any type of work. I suggest using this business if you are looking anywhere else, because they actually care about the people driving the cars- not just the money they can make from fixing them.
Just made my first trip to New Orleans today. Literally as soon as I got off I-10 my car started acting up and stalling .I Googled auto repair and this was the first shop that popped up. I nursed it there and they really did a great job. They quickly diagnosed the problem and fixed it fast even though I could tell they were busy. I dont know if I will ever make it back here but I would definitely use this shop if I lived here. Thank you guys again 🙂
Did a great job, Considering bringing My other Truck there
TLDR: they gave me a $1850 estimate for something I fixed myself for $25.My AC was only working intermittently. They told me the compressor was locked up, had littered the rest of the system with metal shavings, and I needed a full compressor kit replacement totaling $1850. I also paid $90 just to get that diagnosis. Luckily my friends dad suggested just getting a can of AC fluid for $25 and trying that and its been working great for almost a month now. Its possible theres still a problem with my AC system that will come out over time but my compressor certainly isnt locked up, they never mentioned AC fluid pressure, and I just felt like they jumped straight to the easiest-for-them and most-expensive-for-me option. Considering the age of my car, $1850 might not even be worth it. $25 to get even one more summer out of it would be better than finding a new car or suffering without AC.
Im still waiting on my car at this time. Come back and I can give you a review. Can not have a review come back
My family and friends all go to NOLA Automotive Repair in New Orleans. They do transmission repair & I trust them since I know they do quality work on cars. Also, I have no worries with pricing because they dont go over the top with charging their customers with unnecessary fees.
Awesome people! These people do care and will help. They sent a worker over the river to get my old size tire and offerd me a ride back to hotel! Thanks again Nola Auto Repair your the best!
Extremely helpful and courteous. They went out of their way to order parts and get the work done before I had to leave New Orleans.
Super fast (but thorough!) diagnosis, very upfront and honest about whats going on.They will actually test drive your car on a highway instead of a city street to REALLY get an assessment.Additionally, everyone was extremely kind and welcoming. Didnt feel intimidated or belittled at all as a non-car person.Save yourself the time, stress, and MONEY and go here.
Super nice guys and efficient shop!
I believe the cost is reasonable and the service was quick. Whenever I come here for oil change or inspection, they are always honest about what needs to be repaired and the maintenance that is urgent. I am happy to be one of their many regular customers. I say that because even my friends go here for their vehicle services. I really appreciate these guys.
Great experience here with a friendly, professional staff.
I went to this place to get my brakes serviced and now i have water leaking into my car. When i picked up my car i thought the window may have been open while servicing my vehicle but as it’s rained since then water is leaking through to my passenger side door. Will be calling to see how the situation will be remedied
Nice place but they overcharge here. I had work done for less than an hour. I gave them all the parts and after telling me the labor rate is 119. They charge me 210 for the repair. The receipt said 180 for labor.
NOLA Automotive Repairs was highly recommended by my neighbors. I just got my starter replaced, and they patiently listened to all of my concerns and theories regarding the car. The replacement took the same day. Efficient service and kind approach to a first-time customer! Lower price than I was quoted elsewhere, too.
The only reason they get 3 stars is because they fixed what was wrong with my vehicle, which I was grateful for. Otherwise it would be 1 star for taking a long time to get the work done (closed on weekends which extended the waiting time, leaving TRASH in my passenger side (peanut butter bar wrappers-I’m allergic to peanuts so I know it’s not my trash) and not wearing masks. Beware about their lack of masks and wipe your vehicles down good after they’re done with it.
Honest people who know what theyre talking about. Straight to the point and very professional. Would recommend.
Great people and service. I took my vehicle in for an oil change and to have the brakes inspected. They were courteous, knowledgeable, and honest. They have great mechanics who do only the necessary repairs and won’t do shady repairs just to get more pay. I would highly recommend NOLA Automotive Repair Shop!
Great service!! We broke down right in the Home Depot parking lot, this was the nearest automotive repair shop and in ONE day, they fixed what was wrong and we were back on the road again!! Great service and then some!!
I have been to NOLA Automotive Repairs for three times now, and they never disappoint. They took care of all my repairs for my brakes, tires and steering. Their prices are also better than the other auto repair shops that I have been to. They also have good customer service.
My car mileage has nothing to do with the service that you provided just goes to show how unprofessional you are I just bought a new car of the lot just now but I’m never coming here again.
NOLA Automotive Repairs has lifesavers working for them. My brother tried but failed to save our cars tire so we took it to them for tire replacement. They fit us on the next mechanics schedule so we can get back on the road.
Came through after the hurricane THANK YOU
My experience with Nola Automotive Repairs was great thanks to the great service from Mr.Pete and Ms.Yvette. They have helped me understand the whole process to get the job done. The mechanics on hand are consistent and did everything in a timely matter. This is a place I recommend to get all of your mechanical work done. Thanks for the service. NOLA AUTOMOTIVE REPAIRS IS THE BEST SHOP IN TOWN.
So I basically I came here to get my ac fix they toldMe I needed a new radiator fan so I bought a radiator so they called me and said my vehicle was ready got my vehicle my air conditioner was still blowing hot so they took a look at my vehicle and said my Compressor needed to be replace it was leaking so why didn’t you say that in the first place this company is full of bull they tell you anything if you’re looking for a reliable mechanic don’t go here waste of money and time
My family and I were on vacation in New Orleans when my ‘check engine’ light on my RAM’s ecodiesel lit up. It was December 31st, and the Nola Automotive team was busy. However, after a quick diagnostic check they told me it was a software update issue that RAM needed to do free of charge. Nothing urgent.Mechanic shops tend to have bad reputations for upcharging customers and not being too ethical. This was the extreme opposite. They sent me on my way, with some peace of mind, and refused to charge for the diagnostic performed,Keep it up Nola Automotive team! I’ll be sure to spread the word about your great service and being so customer-focused.
I can see why a lot of people recommended them to me when I needed to replace my starter. Their price was lower than other places Ive been to. They know what theyre doing. I was surprised that the job took less than a day. I give them plus points for being professional! They did not seem annoyed that I had a lot of questions and theories about my car.
We always come to this place and we love it here every time. Our Forever Mechanics are in NOLA Automotive Repair Shop. The staffs are always friendly. So far they did maintenance, wheel alignment, and brake repairs on our car (might come back for more repairs). They were amazing every time!
Wonderful service! Nice people! I had a flat tire and walked in to see if they would be able to help. Pete immediately got my car in the shop for the tire repair. Jose did an excellent job. I was in and out in less than half an hour. Definitely recommend!
Its always a pleasure taking my car to my mechanic here in NOLA Automotive Repairs. They do everything from oil changes, tire repair to AC & heat for my family. I have recommended other friends in New Orleans to come here as well.
My brakes were in very bad shape. The pedal was going to the floor. They thoroughly inspected the brakes, and found multiple problems. They fixed all of them and explained so I could understand, even showing me the brake pads they took off. The brakes are doing great, the price was outstanding and they got it done quickly. Wonderful!!!
I have come to NOLA Automotive Repairs for years. I have trusted them to do all kinds of servicing and maintenance on my car. They did all for me from tire repairs, brakes, suspension, ac & heat and many more. They are very knowledgeable and they recommend the best solutions. I recommend them to all my friends and family.
I love the work they did on our transmission replacement and I have recommended NOLA Automotive Repairs to my family and friends here in New Orleans. Their team is honest, dependable, and skillful. Great auto repair shop. Thanks for the help!
Pete was incredibly efficient & helpful! He provided quicker service than any one else in town AND at the best price! I am very pleased with the service, and I would highly recommend Pete at Nola Automotive. Everyone I dealt with at Nola Automotive was professional and friendly.
I have been looking for a place to take care of my brake and suspension repair. I got several recommendations from friends but only Nola Automotive Repairs gave me the lowest quote. The people there were kind and nice to me. They did the job faster than I thought they would. Thanks guys!
10 stars if it was an option. Great service and great people! I’ve gone to NOLA Automotive a few times over the years (I abuse my vehicle), and each time I feel like I have a new truck when I get it back. Work/Repairs are done correctly, timely, and best of all, reasonably priced. Highly recommend.
By far the best service and value in the city. The staff made me feel very comfortable from the minute I walked in. They are friendly yet professional and no nonsense. The problem with my vehicle was diagnosed with in 30 minutes and repairs were done in a few hours. I paid half the price I was expecting for parts and labor was exactly what it should have been. I will never take my car anywhere else. My Mercedes is running great and I had enough money left over to take the family out for bbq.
Really went above and beyond to help fix an electrical issue caused by another business. Was able to get my car from needing to be towed to back on the road within a day. Would recommend them to everyone and will definitely be returning for future auto repair needs.
Very helpful. Good Prices.
Zero concern for customers. When your well being is at risk you need people you can trust and these are not the people.
This place is so easy to get to for those needed repairs. You never know when you will need to have your car fixed and NOLA Automotive Repairs is so accessible. I trust their inspectors for my cars regular maintenance. They are a big pride for the city of New Orleans!
Over the last few weeks, I had observed that my cars tires were skidding whenever I pushed the brake. These were warning signs and I wanted to replace them right away. While searching online, I came across NOLA Automotive Repairs. I didnt know this tire shop was so close to my place. They wanted to provide same-day service but I had to delay it until the weekend. A technician came and checked the tires. He recommended the best within my budget. By the end of the day, he had replaced all the tires and wanted me to take a drive. I was totally satisfied with the service.
Amazing service!! Took my van in for what I thought was going to be a couple thousand dollar transmission job turned into a minor fix. To top it off he picked me up from home to bring me to the shop!! Great service! Quick turnaround! Great customer service!! 10/10 would recommend this HONEST car shop!
The last couple of times that my car decided to have a mind of its own, I called this NOLA Automotive Repairs. My mom has been going here for a while and she told me that if you want things done well and in a hurry, this is one of the best places to go. I have very little patience when it comes to waiting for repairs to get done, so this is perfect for me. I had my car back on the same day each time I went.
Our family has been using NOLA for almost 15 years. They make it simple to schedule an appointment over the phone and are very pleasant. Everyone there treats you nice and makes you feel welcome. They have always done really good work for us and we recommend them to all our friends when they have car repair issues. Our son took his used car in for his first maintenance check up and they made him feel great about his “slick” car.
I have had my baby (a car passed down from my dad) for about 15 years and it is hard to find someone who does not take forever to have her back in shape when something goes wrong. Since shes an old car, there are issues here and there. It can be super annoying when it takes one to two weeks to get a job done that I know can be completed in a fraction of the time. NOLA Automotive Repairs is great because they have never taken more than a day or two. My only issue is the fact that one of the staff seemed to be having a bad day and he was a little short with me. Other than that, perfect service.
Last week my cars steering got locked dor some reason. I wanted a car repair company that would provide same-day service since my office is far away. And NOLA Automotive Repairs was the only auto shop in town. And they did not disappoint. A technician came over to my garage and made the necessary checks. He opened the steering and tweaked a few things inside. Soon, the steering was working smoothly like before. It only took him about half an hour to fix the issue. I will use them if I need to repair any part of my car again.
Good, reliable service is a given here -- with attention to detail and with clear communication about possible problems I should be aware of. I really appreciate that since a lot of places will tell you everything will be fine only to later say they found more problems and it’ll cost more. Plus, the staff is always friendly and welcoming.
Cars aren’t cheap and no one really like having to do maintenance. That’s why finding quality work for a good price is so important. At NOLA you get it all. The staff is friendly and helpful. They are knowledgeable and get the work done right and fast. I doubt you’ll find a better spot than NOLA.
This is my fourth review for NOLA Automotive Repairs. I consider them as my friend in need. This time, my cars AC is not working. With summer arriving, I wanted to test the AC as I had not used it for a couple of months. But it didn’t work. I tried increasing its cooling intensity but it wouldnt produce cold air. Like always, I called this company and they sent a technician over within an hour. He said that the drainage pipe of the HVAC system was blocked. The technician took the car in their servicing area for a couple of hours. Now, it works just like new. Recommended AC Repair Shop here in New Orleans.
I’d been trying to make my way home after buying a used car, and began having trouble on a Saturday outside of New Orleans. I called GMC, who manufactured the vehicle and they told me that I would need an appointment and maybe they could get it in sometime the following week. I then went to a local Firestone shop and they told me they only had one person that diagnosed vehicles and since it was a holiday weekend (Memorial Day weekend) he would not be back in until Tuesday at the earliest. Neither of these places really seemed to care whether I got my vehicle fixed or not.I called NOLA Automotive Repairs, a bit frustrated, and spoke with Pete. He was extremely friendly and professional and told me to get the vehicle there and he would at the very least tell me what was wrong with it. Not only did Pete figure out what the problem was, but he stayed late on a holiday weekend to make sure that my vehicle was ready for me to continue my drive on Sunday! I got to the shop around 2:30pm and he had it ready by 5:30! This shop is by far the hardest working shop in the area and I would recommend ANYONE having car problems to forgo the major companies and choose this local shop! The customer service is just above and beyond in comparison to anywhere else I’ve ever been!What I didn’t tell Pete is that I’m a first responder nurse for the COVID pandemic and me making it home on time is vital. Not only did he ensure that I stay on time during my trip, but he allowed me to get back to work so I can help care for people that need it during this time. Thank you so very much Pete and NOLA Automotive Repairs!!!
I am very picky when it comes to choosing an automotive technician to take care of my car.I worked really hard to buy the car of my dreams and there is no way I want to entrust it in the hands of some random teenagers, DIY people or anyone else that is not skilled enough to make sure that the job gets done well without causing any damage to my vehicle.I went to NOLA Automotive Repairs for the first time a couple of months ago and they were great.A guy at work recommended them and I will be going there from now on. The prices were a little high, but I expect that from a place with top-notch service.
I have always described Nola is that I have never had to bring my vehicle back for the same problem. It is always fixed right the first time. That is important to me. As usual, the work is done timely and efficiently. Done right the first time every time... As we know not all repairs are created equally!
UPDATE: I have changed my review to five stars after speaking with the owner.Shortly after I posted my initial review the owner reached out to me about what had happened. He kindly offered to do the diagnostic on my truck for free, and came to my house to pick up the truck so that I would not need to go out of my way on a busy day.He fixed what he could and delivered the truck back to me. He waived all the fees and spoke to me at length about what had happened. He was incredibly positive and gave me some resources for other automotive shops that may be better suited to deal with a truck of this age.I appreciate his candor, quick response, and general good vibe. THANK YOU!They get two stars because the first time I used them I had a good experience.I recently brought my truck into the shop because it had broken down unexpectedly. When I went to drop the vehicle off I stated that the car had broken down. I was unsure of what the issue was and that at the least it certainly needed a tune up. This was on a Wednesday. I was told I would be contacted Friday about picking up the vehicle.I was contacted and told the vehicle was ready. I asked if they had found the issue and was told they had cleaned the carburetor and replaced the spark plugs. I picked up the vehicle drove it home.The next morning it broke down on me with the exact same issue I had brought it in for. I left a voicemail about this knowing they would not be open until Monday.Monday morning I was not called back from my voicemail so i called them. I was told because I had not used the word “diagnostic” when I dropped the car off that they had only done a tune up. Apparently they will not search for an issue unless you use this language. I was told that the fault rested with me because I had not asked for a “diagnostic test”.When I dropped the vehicle off I described in detail the issue I was having. Suggested what a I thought it might be, but apparently dug my own grave by saying it needed a tune up.The receptionist was little to no help and was unapologetic about the miscommunication. I will not be using a mechanic that needs me to use coded language and doesn’t listen to what the customer is communicating. I am not a mechanic and by saying I don’t know what’s wrong is admitting I need help.Very frustrating experience.
My truck was starting to pull when I made sharp/hard turns. I took it into NOLA for them to look at. They determined it was the suspension. I don’t want to risk a rollover so I had them fix it straight way. The did a good job on it and I haven’t noticed it pulling since. NOLA helps me keep my truck in perfect condition so I don’t have to worry.