This company was reffered by a friend and I could not be happier with them. They are trustworthy and dependable with a very capable team of mechanics. They also have a plesent and clean waiting room when needed. Two thumbs up all the way!!

I switched to these folks, based on a couple of recommendations, when my long-term mechanics service and reputation was slipping. I like these people a lot. (I think the youngish owners are brothers). I fortunately dont often need their help but I always think they are being completely honest, knowledgeable, and professional...even if the news isnt easy to take sometimes They seem to always have a full load and they probably cant get you in immediately but they work with your and their situation as best as possible I think. As tough as it can be to find quality mechanics, I think Ive hit the jackpot.

Had a great experience. I spoke with Jennifer, Josh, and Antonio at different times getting info/dropping off my car for diagnostics. They were extremely friendly and polite. They seemed to work my car in quicker than expected for diagnostics, calling me only 20 mins or so after dropping it off.Im not currently having further work done at this shop, but based on this experience I would definitely go back and would recommend them to anyone looking for a local mechanic.

Vacationing down in NOLA from OH and our air conditioning went out. This mechanics shop has great service, fit me in to their busy schedule, quoted a price and it was spot on. Mechanics were all very friendly. Would highly recommend. They are busy for a reason.

Had my AC evacuated and refilled. Now it’s blowing cold like there is a refrigerator behind my dashboard. Great job guys 👍🏿

I think I just found my mechanic. Very good communication. Talked very thoroughly with both Josh and Antonio prior to and during the services being performed on my 11yr old Silverado. No one ever anticipates or looks forward to having to spend the money I did, but I felt the price was fair and that these folks are honest and hard working. Today I was taken care of and I havent felt like that leaving a mechanic shop in a LONG time. Thanks again, fellas. And Jennifer, thanks for staying open so I could settle up with you and pick up my truck. I appreciate it!

Extremely friendly staff and fast work. I brought my truck in around 9 in the morning for a simple tune up and they had it finished before the evening. This place will be where I service my vehicles from now on.

The owner Antonio was super sweet,and professional.He stopped what he was doing as he saw I needed help with my tires.He is the reason this business has been in business so long because of his attentiveness to his customers,and community!

I was lucky to find these guys . They know their stuff .

I have been going to Jefferson Auto for years. They have always been good to me and treated me like family. I am very thankful for such a great group of professionals and always repairing my vehicles over the years with such great service and professionalism. I love you guys !!!Wanda Pizzolato

I was stuck with a flat tire and was referred to Jefferson Auto and they helped me out immediately after Toyota told me they couldnt. Antonio was helpful and quick so I could be on my way. I went in the next morning and everyone is friendly & professional. They provided quick service and are reasonably priced compared to going to a dealership.

I was very happy that I found Jefferson Auto on Facebook. The service I received was quick and friendly staff. The waiting room had free complimentary coffee and snacks. Overall very content with my experience.

Awesome service. The owner and his staff are extremely knowledgeable and they take real good care of their customers.

The staff at Jefferson Auto are very nice and the work was quality🚘

I’ll be direct and to the point. As I dislike writing reviews.This shop is extremely well run, the emphasis on communication and customer service.This is the shop everyone wants but doesn’t know how to ask for.Informed, polite, dedicated and patient, the staff here very obviously show up to work to help people.The prices are outstanding, and pale in comparison to the quality of work. I will never bring my vehicles to another shop.I brought my truck in for a minor repair after breaking my back at work, Tony fixed my issues, helped answer all my questions, and genuinely showed concern for my well being and satisfaction.Hell, he even offered to come cut my grass while I was laid up on the mend.This is the old school, loyalty gaining customer service that we all deserve.I wrote this review because I feel they deserve our business and will not disappoint.Outstanding grind gents.

Fast and efficient service and super friendly staff! So happy that I found Jefferson Auto. I plan to use them as my regular mechanic from here on out. Very reasonable prices.

Outstanding customer service! I would recommend Jefferson Auto to my family, friends, and anyone who is looking for a great, honest place to handle your car services. Mr. Josh is a very friendly and genuine person who went above and beyond for my daughter’s car repairs! You can trust them to get the job done without trying to get over on you. The staff was awesome and provided great quality work!

Really nice guys - support local family business instead of the corporate giants!!

Great customer service! Explains issues, diagnostics and troubleshooting. Always friendly and works to get vehicle returned in a timely manner. Would highly recommend!

Have been using Jefferson Auto for years. I am very pleased with their prompt service and recommend them highly!!!

Will always go here for my mechanic work, family owned and operated, BUT the best part is they treat you like family! Definitely recommend!

Highly recommend this shop! Ive been bringing all my vehicles to them for almost 8 years now. Not only are their prices reasonable but the service is truly one of a kind. Everyone from Kayla and Josh in the front to Antonio and the guys in the back, they are all great! Theyve done everything for me from oil changes to alignments to plugging my tires.

They diagnosed and then fixed a problem that had me baffled. Van runs beautifully now.

Very friendly and honest. I needed a basic alignment on my old truck and they had it done in 30 minutes. Ive had slightly cheaper alignments elsewhere in the past, but never as quickly and friendly. They even informed me of a potential issue they noticed while they were working on the truck but made no move to pressure me into another sale which I really appreciate.

Jefferson Auto always does a great job at a fair price. All of their work is guaranteed, though I dont recall ever having to take them up on that guarantee. I can call in, drop off my car after hours, and usually pick it up the next day. This family is honest and hard-working. I dont live in the area, but I am sure to take my car here every time I can.

One of the best and most professional family run car care business in the south. Dedicated and knowledgeable mechanics who take pride in what they do. And the popcorn is the best. If you want a great experience, let Jefferson Auto handle all your vehicles needs.

Guys were honest more so than another National Brand Auto Shop across town. My first time there...they have a customer for life now!

This was one of the best experiences I have ever had at an auto shop. Everyone was very nice and helpful. They kept me updated as to the progress of the work that was being done to my vehicle.I will definitely return for any future work or maintenance that is needed on my vehicle.

Antonio was very kind, informative, and thorough! All of the guys are really sweet!! My car got fixed and was reasonably priced!

Jefferson Auto is the only mechanic I let work on my car. They are AWESOME!! Reasonably priced & my car is always fixed in a timely manner & my car is not easy to work on, LOL.Give them a try, you will not be disappointed.

Great people to work with, will go above and beyond to help you out. Would definitely recommend!

I just recently started using the services of JAS, & it has been a very positive experience.They are very personable, forthcoming, follow up on my questions, & they make every effort to explain what the problem with the car is & how to remedy the problem.Their cost structure is also very manageable.Its a true relief to deal with an honest auto repair business that gives you accurate information & that doesnt take advantage of you financially.I also really appreciate the fact that they are able to work on both foreign & domestic vehicles.Ill recommend JAS to anyone.Thank you!

These guys are excellent. Honest and above and beyond in service. I was able to make my road trip with ease of mind thanks to these guys. Highly recommend!

Always honest about the needed repairs, no fluff or hard-sell add-ons. I used to take my truck to another local RS but the owner passed and I was more than disappointed with my LAST visit under the new management. A friend recommended JAS and Ive never gone anywhere else since 2015. Cant go wrong with these guys. If you want to search the web for cheaper part prices, theyll install it with a labor warranty (not parts) along with the factory part warranty. Saved about $200 on a brake job. ARS DA BEST👍👍👍👍👍

Antonio reached out to me over a Facebook post I had made. About a week later, I came into the shop on a Saturday morning. He was very informative, friendly, and showed me what the problem was with my vehicle. Great pricing and didnt take too long. Definitely going to be coming back!

Excellent service at great prices! Kind and knowledgeable staff that answered all my questions and helped out tremendously! Recommend to everyone!

This is the one place I know will completely take care of me and my car, without any fear. Its a great feeling. So civilized and comfortable, also - popcorn, coffee, soda - I almost look forward to it and bring a book!Very good prices.

Excellent service, great atmosphere in waiting room, was treated with respect the entire time I was there. 2nd time I was there for a check engine light and all it turned out to be was the gas cap and they were very nice and sent me on my way. Honest people, Definitely recommend getting your services done here. Go ahead and support your local business.

This was a great place. Family owned and operated. They were super busy but treated me like I was the only customer. They gave me a competitive price on 2 tires and pointed out a belt that was about to break.

These guys know what theyre doing! I recommend them to everyone I know. They have great prices on tires and know how to make your car ride like its brand new! They ALSO have great customer service.

This company has low service rates and great employees with awesome customer service skills. They treat you like your family. The get the work done really fast.👍👍

Very bad experience,fixed breaks had take back next day after they making noise use wrong parts

Good service, honest repairs

OUTSTANDING service!!

This is a local family owned business. Honest and fairly priced, and a clean waiting room with free popcorn.

Very friendly place with popcorn and soda and water and toys and cable TV in the waiting room if you have kids or even if you dont. Its a nice getaway when getting your oil changed. 67 years in business they are doing a great job.

They get the work done. You dont have to wait long at a fair price. Sometimes you get a ride when need to be. Thank you to the family and especially Jose.

Honest and Friendly! Prices are affordable to fit your budget! Hands down the best auto service in the city!

Excellent service on time as always

Great Engine Repair Service and Work Facilities.Jefferson Auto was quick to diagnose my cars issue, and get back to me with a reasonable quoted price and a repair time that I really appreciated.Jeff Auto Service even gave me a ride back to my office no charge, so I could continue to work~! thank you folks and good work

Service at Jefferson Auto is always great!! The staff is wonderful & I love the way they conduct business, honest. I wouldn’t go anywhere else.

Great business! Very helpful! Quality work and affordable prices! Highly recommended!

I took my car to these guys to get a brake job and replacement rotors. They took extremely good care of me. They took extra time out of their day to chat with me about my car, gave me an upfront and honest quote. then took a test drive with me to make sure the noise problem was resolved. I would definitely recommend these guys.

Always come here! Friendly, easy going, and good service.

I am so comfortable with these guys as mechanics, totally trust-worthy. They are friendly and caring, I highly recommend them!!

Excellent service exceeding my expectations with an unbeatable price. Very extensive knowledge of all vehicles and repairing in a timely manor. I will be back.

Spirit of Excellence lives here, youll be blessed to know it for yourself.

Awesome experience! Professional and quality service at a reasonable cost.

I have had my various cars serviced over 20+ years at Jefferson Auto. I have been pleased with their work ethic and knowledge about whatever problem I might present. The whole staff is pleasant and cordial, prompt and accommodating. They show a sincere concern for the customer and the car.

Great work by people who care! I’ve had nothing but great experiences from Jefferson Auto. They are a family-owned business and treat their customers as if they were part of the family!

Ive gone to Jefferson Auto Service for three types of service and I feel like part of the family. Theyve taken good care of my car and the repairs are wonderful! I would not go anywhere else.

Very knowledgeable and friendly staff they always took good care of me and they also explain to me how Stuff work for my vehicle

Fast Service, reasonable prices and very friendly people. I have been doing business with Jefferson Auto for over 15 years.

I always enjoy doing business with Josh I trust that y’all will always find the least expensive fix. It’s a wonderful thing to fell that kind of trust for an auto repair shop.

Great service and experience

Honest, well rounded people! Supper efficient and affordable!

I had a problem with my fan in my vehicle those guys over there really took care of me not only did they do a great job with my car I got my car right back the next day and the hospitality is unbelievable thank you mr Josh keep up the good work Mrs evelina

I like the shuttle service, and fast repairs, plus, Jeff Auto has this $5 over wholesale tire deal going on now. Its the best price in greater new Orleans on new tires! Combine that offer with their $67 dollar deals that are going on right now for the 67th anniversary, and that why like jeff auto

I took my sons car in to be fixed due to the steering going out when going through water/hitting a puddle and the car would stop running and/or become impossible or difficult to steer. We first dealt with Francis both my son and I explaining the problem to him several times and $800+ later they said it was fixed. On the way home it was raining and the car did the exact same thing, they hadnt fixed it at all, and my son almost hit a bridge. Jeff, who was very nice, had the car towed back and kept it for water testing for a week and said they had to splice some wires and change a serpentine belt. Eventually we had to take the car to Honda to have it repaired properly. Jefferson Auto refuses to accept responsibility and refund my money for their faulty attempts. I made a BBB complaint and the response from Ms. Maone at Jefferson Auto is completely inaccurate and offers no resolution. Ive made a complaint with the Attorney Generals office and will file suit next. This used to be a good shop but it seems thats no longer the case. This unfortunately isnt even the first time theyve made a bad repair on my sons car but the other time wasnt a safety issue.

I have been coming to Jefferson Auto for 10 years now and have always had excellent service! Will always have to pay for the mechanics time and labor, but I walk away knowing the problem has been addressed and that I have not been taken advantage of, because the service team takes the time to show and explain what the problem is and then explain what is/was done to correctly fix the problem. I had a leaking transmission hose problem that would cost over $500 for a new dealer part, but they saved me over $200 by fixing the hose instead making me buy a new one. This is a quality shop, that is family owned and operated. Because of this, everyone has a vested intrest in providing car owners with the best possible service. This is the only place I go to.

Tony G does great Work for fair prices,Will Deff Go Back

Great service and prices couldnt be happier with these guys

Great staff, used them for 15 years. All about integrity and knowledge

They did a terrific job on my Toyota Camry thank you so much be bless

Jefferson Auto currently has amazing tire deals! I was shocked! $5 over wholesale cost! Great custumer service and eveb drove me home with their shuttle service. Would recommend to anyone ..

Highly trained professional mechs. Good service

Great place treating me like family

Fast and great service, very well taken care of.

I had a pretty bad perception of mechanics in general before meeting these guys. They are friendly, helpful and honest. I wouldnt take my car anywhere else.

I would not recommend Jefferson Auto Service. The mechanic who worked on my car did sloppy work which three weeks later had to be redone by someone else. In September, Jeff Auto had replaced a valve gasket which they felt might have been causing my oil leak ($200). An oil leak can come from many sources, so when my car began leaking again a couple weeks later, I brought it back to them. This time they put in a new solenoid ($440) and sent me off – fingers crossed. The leak continued and at this point, I learned from someone that a worn timing belt could also cause a leak. My timing belt was definitely due to be replaced, so I decided to bring it in to Honda to do this extensive work, along with an overdue 105,000-mile servicing. I asked Honda to also look for the oil leak & relayed the Jeff Auto work already done. In looking for the oil leak, Honda ran fluid with dye thru the system, and found the new valve gasket leaking from behind. The Honda-certified, 31-yr veteran mechanic told me that the sealant used by Jeff Auto was an inferior product (as was the gasket itself) and the oil was actually bypassing the gasket. He said the work was very sloppy and the sealant hadn’t held. I again paid for a new valve gasket & oil.I went back to Jeff Auto to tell them.*Their first response was to tell me they never do sloppy work or use inferior products.*The next response was to ask for the old gasket so they could turn it in for reimbursement, which unfortunately I did not have. It had gone out in the trash at Honda the day they removed it (Friday) and I picked my car up on a Saturday – the day I saw the new valve on their receipt. The mechanic also was out on Saturday, so the following Monday, I spoke with him about the work he had done & why.*I was asked why I didn’t come back and they would fix it for “free”. Fix what?! Admit to a shoddy job on the gasket? Put more expensive repairs into the car yet again? No, I definitely made the right move going to Honda.*The overall attitude I got from Jeff Auto was that Honda was not to be trusted. FYI – the mechanic is a friend of a friend of mine and could be totally trusted.*I was offered a “store credit”. Honestly, I lost all trust in Jeff Auto’s mechanical integrity and would not go back for even so much as an oil change.*They refused to do anything more for me and were very defensive.I initially went to Jefferson Auto from a yellow page listing and because they were close to my job. My former mechanic had retired. The fact that they were a family-owned business of “four generations” carried a lot of weight. I learned that the original owner had died a couple years ago and that his 2 sons are now running the business along with their owner/mother and other family members. They were nice enough people on the 2 occasions I went there – until they weren’t. The mother, Cathy, called the shots – store credit or you’re out of luck. I felt they saw no obligation or indebtedness whatsoever for sloppy work which cost me $200. How unfortunate. Had they done the right thing, I would not be writing this review. If this review discourages even one new customer, they will have already eaten the $135 (I generously offered to pay the diagnostic fee for that first visit).The fact that I walked away from $135 store credit says a lot about the trust I have in their ability and my desire not to do any further business with them.

I left a 1 star review, but with a few hours, the issue was getting resolved, so I changed the review to 5 stars because Im now happy.

They always are so very friendly and have saved me money on several occasions!! I plan to give them all my automotive business!!

Awesome family owned business that does excellent work at fair prices. I wouldn’t trust anyone else to fix our vehicles for us.

Great service on my AC. Very affordable

Great work Honest people one of the best Auto shops in Louisiana

Amazing service great price

Honest

I took my car in to jefferson auto in August. I spoke to Francis originally and made it very clear that I only wanted a diagnostic done. He quoted me $99 dollars for the test and labor. I never signed one piece of paperwork. I waited for hours that day and when I left he wasnt sure what was wrong with the car. Threw out several options of what it could be and said Id hear from him the following day. After two more days and spotty phone calls I was told the car was running and I had a bill of over $500. I was irate because they were not instructed to do any work. Then the nightmare began. How many times Ive been told by this sham of a business that all mechanics work like this is insane. I was told then by Jeff that hed talk to the owner and see if an arrangement could be made for payment. Three months later all its been is one big circus act. Now theyve filed for the title of the car. When I finally talked to the owner cathy maone I realized how much of a circus this place is. The phone call started with her crying I lost my husband and its so hard and thats why I havent gotten to you. After she played her sympathy she told me I could have the car back minus storage fees for the price of what they did. When I asked her for a work order she replied you cant have anything until you show up with money to pay for it. I tried to explain how can I show up with money if I dont know what Im paying for. You cant have a work order thats not how this works to youre getting nothing from me. To her finally relenting and saying shed send me a work order. Which I have asked for so many times and never received. Hours later I get nothing and I call back. Finally she sends something that Ive never seen before that doesnt match the one she sent my dad. Yes, she or Jeff or someone sent him a work order but not me, who asked for it and lives here. By the time she sent it, it was after 4 pm. I had explained that I couldnt come till next week earlier. On this paper she writes I must come on that day only. I hung up on her. This entire company us ridiculous and Im now taking them to court. I cant believe they run a business like this and with their level of shadiness I wonder what theyre really running out of that shop. Id avoid them at all costs and for whoever out there says they treat you like family, this is a really unusual version of family. WHAT A JOKE.

Great work and great prices..

MY OPINION: HORRIBLE, HORRIBLE!! We spent $3K on auto repairs for our two vehicles just 11 months ago. Our car broke down and Tire Kingdom thought it might be what we had repaired thru Jefferson Auto so we had it towed to Jefferson Auto because they said to bring it so they could check it. Never were we ever told that there would be any cost to us whatsoever. They told us that it had a bad engine so we called to get the value of the car from a salvage company to buy it as is. We told them where the car was, etc. The salvage company said they would give us $285 for the car. A little while later Jefferson Auto called and told us that they would have to charge us $285 for the work that they did!! What repair did they make ... NONE! They dont own our car. They are not entitled to the salvage value of our vehicle. When my husband went to talk to them they said they would lower the charge to $200 but they would have to get something for all of the work they did. Do not ever use them. They think your property is theirs and try to get something out of you for doing nothing more than saying that the engine is bad. JERKS, JERKS!!

I was having suspension problems and not only did they point out more than the other shop. I havent had any problems yet and their quote was lower even with the extra parts.

Used Jefferson Auto since 1970 they get it right and for a fair price...

Best service in the city!! I wouldnt take my car anywhere else.

Workmanship was performed in timely manner.

Great service!

Great service

They dont call you with an estimate, they just fix it and give you a bill. Its always something expensive never something simple with them.

Excellent as always

Awesome Awesome Awesome!