The tech was knowledgeable and detailed. He provided what other services I need as well as give information regarding new tires. He did an excellent job. Thanks Josh

I always set my visit with Mr. Lewis and for years have been extremely satisfied and confident that hell take good care of my vehicle.

The experience was comfortable in that everyone was friendly and hospitable.

Banner did not do any thing to help me. The salesman was not reliable in assisting me. I could not reach him for a day and a half. I went to get my car, keys could not be found. Battery was dead. No apology about the delay. I think you need employees that are concerned about the service given.

Mr. Louis was so professional and well experienced in his position. My #1 service advisor was AWESOME!!

Everyone was really helpful they delivered my wife’s car While we were at the hospital giving birth to our son

Craig was great! He got me in the car I wanted in less than 2 hours !! Great sales person!

Truck had a code come up. Took it to banner and they said they can look at it in 7 to 10 days. It’s been their for 20. No call from them left 5 messages and even contacted GM complaint line still no call. If you want to buy something new used or just get your vehicle fixed please go somewhere else. Oh my truck is under warranty still less then 36000 miles. Hope the owner responds to me. You have my number look in your computer. Kevin meyers update got my truck back problem loose tube/wire 20 days in thanks BANNER 👎👎👎 you have my number how about contacting me. This just seems like a generic response.

My service advisor Mr. Louis Luna has always been super helpful, tremendously knowledgeable, would always correct my problems immediately, and has always given me a reasonable price, along with being super nice. Im so very comfortable with Mr. Luna, and I trust him totally, that Ive driven several of my vehicles in the service department for some type of service, and when I wouldnt see him and I was told he wasnt in that particular day. I would drive out and I wouldnt return until Ive verified when he would return and then I would bring my vehicles in for whatever service I would need at that time. Joe Relf

Mr. Hahn was great, and my car buying process went flawless.

Excellent service!! Louis was awesome… very honest…. good to know there are still good people in the world!

Keeping our Chevy sitting, lane switching 3 wheel motion patnas rolling. 1lovelove1 ❤️#Andretti

My experience at Banner was great! Mr. Louis Luna (I think his name is) was compassionate and Informative.

I paid 3700.00 dollars to have cat converters changed out and found out they only changed 2 of 3 so they can charge me another 1475.00 to change 3rd converter,why didnt 3rd converter was changed out when exhaust system was down! 2009 chevy traverse,I will not let Banner touch any more of my vechicles,they also kept car for a whole month,left engine cover off,bad service Alvin Davenport.

I had a great experience with Banner Chevy. I called the dealership to inquire about a Camaro 2SS around 6pm Wednesday and was the proud owner at 10am Thursday. They even delivered it to me 90 miles away.. The salesman (Steve) was smart, knowledgeable, and very attentive. Also the finance guy (Jay) was extremely prompt and great at his job.This was the smoothest and most straightforward car buying experience Ive ever had.Thanks Banner Chevy, and Rick Flick!

My car was there for a month. Don’t know if due to short staff or what. Anyway was faced with a 1700.00 bill for the water pump replacement. Needless to say, I had Uber bills and rental car fees while my car was there. Tooooo expensive.

I have been extremely pleased with Banner Chevrolet, as a matter of fact Ive been so pleased with the buying experience I purchased 3 vehicles from them over the past few years. The service department has been excellent and perhaps even exceptional in my opinion. The entire staff has always been courteous and friendly each time Ive visited the Banner Chevrolet dealership.With that said, I am now experiencing a problem with my 2017 Chevy Suburban..It seems to be an issue with the paint or clearcoat because it is starting to fade on the hood & roof. I take extremely good care of my vehicles, my Suburban has less than 11,000 miles on it and is still in warranty. I dont drive it much. This issue has no reflection on the great experience Ive received from Banner Chevrolet over the years, I know this is not something that was intentionally caused.I will be posting an update to let everyone know how the Banner Chevrolet dealership handles my situation. Hopefully I will have a fantastic outcome and my beautiful black Suburban will be restored to match the rest of the vehicles paint at no expense to me.I will be posting photos soon.

I came in for a battery replacement. I was advised after several hours, that they were unable to remove my battery without breaking the cable, as it seemed to be welded or something. The resulting charge would have been roughly $635. I elected not to have to service performed. Went outside, grabbed a tool and tapped to turn. Voila! I removed it MYSELF... a female. There was no need to break any of the cables and my problem was solved with only the cost of a new battery.

My experience was excellent. My appointment was honored promptly. In fact,I was given service half an hour early. I was greeted and welcomed right away. I am thoroughly satisfied with the job done and only waited a reasonable amount of time for completing. Craig in particular was a real pro.

You put your best price package together on first try including the price for my trade in. No need to go back and forth like I experienced at another dealer. Obviously did not make a deal with them. Took 5 minutes to review you deal and shake hands. I haven’t purchased a new vehicle in over 20 years and still feel great about a it week later. No buyers remorse.

Service was great, the wait time was expected since it was during lunch. Both of the cashiers were very helpful and patient. Overall, great experience!!

Just got myself a truck from Banner and I’m just beyond thankful for the way theGuys treated me over there . Car shopping is a stressful situation for me but Walt and Joshua made it as easy as possible they showed me several trucks that I told them I was interested in and they went from there showing me more and different things than I had previously thought was out there . I was there for 4 hours but it was more because I was having a good time checking out different trucks they had me ready to go 40 min after I had chosen the one I wanted. They financed it they helped me out w a good monthly note and it was the best experience I’ve had when shopping for a car.

I recently purchased a vehicle at Banner ChevroletThe salesman and support staff were extremely professional and helpful. Rick Flick personally made sure all my expectations were met and that my sales experience was positive. My salesman Malcolm answered all of my questions intelligently and his demeanor was very professional. Walter the finance adviser took his time to explain all of my opinions and helped me come to the best decision as it related to my purchase. Banner Chevrolet not only met but exceeded my expectations. I am now the proud owner of a new Chevy Suburban.

Banner Chevrolet tried to charge me for $3400 service that was only $300. I went in for a computer update errors with Lou.They had my car for 3weeks just for a diagnostic test..Then they call me 2 1/2 week to tell me nothing. Until i went in there face to face. They tried to charge me for a whole entire braking system. He stated the braking system needed to be changed out. But the service sale person Carl told me that the brakes and calibers was still good.. but isnt that part of the braking system 🤔. That sounded kind of shady to me. So I brought my back mechanic in with me. So they can tell him what the problem was again. Thats when the whole entire story changed. I only needed my brake flushed out and fluids changed. There was no wear and tear on my brakes or calibers.. The service sale people and MECHANICS are just trying to get the money back what they lost doing the Pandemic Crisis Banner Chevrolet employees are big Scammers. Horrible service, Purely disgusting and a disgrace to New Orleans East Community..

I had a very nice experience, I went in thinking I had a big problem but, thanks to the guys at Banner, all I needed was a battery. I really appreciate the whole Banner team, this is I keep going back, they really do a Great Job!

Everything was very professional and fast didn’t have to wait all day

Gary and Steven were a great help and went above and beyond.

My grandmother Barbara Rutledge was my salesperson and I couldn’t have asked for a better experience. She had everything taken care of for me which made my experience that much more memorable! I would recommend anyone to shop at Banner!

Greats service! Thanks to Louis and the service department for a speedy oil change !

I was very please with the staffs and the vehicle inspection I would like to thank you guys for being so proactive.

Great communication and excellent knowledge. Louis always takes care of my vehicle in a timely fashion. Very professional and honest! He’s the BEST!

Craig Lawson was very helpful and a pleasure to deal with. Banner had the perfect truck for me and they gave me top dollar for my trade in.

It was good to go to a dealer and not have pressure on us to buy a car. we were met with professional courtesy. To have sale people understand what the buyer wants in a new car.

My experience at banner Chevrolet in New Orleans was one of my best experiences buying a brand new car. You cant beat a service agent that I had. His experience with providing the information thats asked, was unremarkable. You just cant beat service like that. I would recommend banner Chevrolet to all of my friends. My entire family drives a Chevrolet, so its a family affair with me, and my family at the Chevrolet dealership at Banner Chevrolet. Way to go banner Chevrolet, way to go...

Mr. Rick Flick, It was great! We give a 10. My wife and I have been doing business, and making lots of memories with you and your wonderful employees from sales to management for 25 years. Thanks for your service and making us feel like home from the moment we enter those doors to the moment we leave (with or without a new vehicle). The Banner Chevrolet family was/is/will always be a part of our family. We love you ladies and gentlemen! Thanks again!Richard J Neal Jr

The purchasing of our new Equinox was made so easy and even enjoyable by each person we encountered, Johnny, Steve and Jay. Each person was knowledgeable, professional and friendly. Great staff.

Best dealership ever! Barbra Rutledge is a great. She was so caring, welcoming, and helpful. She made a first car buyer feel very calm. Not to mention she got me a great price on my car. I will defiantly be doing future business with this dealership and Mrs. Barbra.

I was in & out in a timely manner.

Repair done right ✅ 👏 THANKS

The experience was wonderful I was a little nervous at first than I remember as long as you have faith you are going to be alright.

Very easy to work with Rick Flick, Steve and the staff. Did most of the work over the phone and emails, then drove 2 hrs in the morning and was out by noon. Everything they told me was honest, would recommend to anyone.

The work was done in a timely manner his promise. And they always do a good job

Rita Nuree was awesome. She answered all of our questions on the phone and was true to her word when we arrived. The truck was exactly what we wanted and there was no wheeling and dealing back and forth. We also received a great trade-in! Vehicle purchasing these days is a painful experience, but Banner made it very pleasant. We will be back in the future!

Professional staff, techs are great, not a long wait if you take time to make an appointment

Went in for my usual oil change and tire rotation everything went fine

This place is terrible. I have a recall on my tires, and other issues I need addressed. Ive called and left voice-mails (because no one seems to answer any lines Im transferred to) multiple times for more than a month, no one ever calls back. I expressed this to the lady that answers the phone the last time I called, and she proceeded to transfer me to the managers line... left a voicemail... he also didnt call back.

Everyone there is so polite and professional.

If you can bring your car for service Literally ANYWHERE BUT HERE do so!!!!!!They dont even communicate when they do have your car for 2 or 3 weeks its up to you to go voicemail after voicemail until you find a real person which is weird becasue every time im there they are eating at their desk but cant answer the phone !!! Go elsewhere for better service and more consideration over your car and money

I really liked the fact I was there 1.5 hours and was signing papers for my new car the 2021 Chevy Equinox LT my experience with Banner Chevrolet was perfect

Im an out of town buyer who worked with Elizabeth Rupright. She is professional, knowledgeable and pleasant. I would buy from her again without hesitation. Thank you for the wonderful experience.

Louis Luna is a keeper! Quite attentive to the needs of his customers. Very willing to help!

Three years ago my son and I walked onto the used car lot and Trey Fields met us. that day we bought a 2018 Impala. Wednesday my husband and I came back to trade it in. Again Trey took care of us and made us feel like family. Thank you!

I Always receive great service when my car is in need of some Tender loving care because if you want it done right the first time call Banner and ask for( Mr Louis) in Service because Hes always on point.

Salesman was great, listened to what I wanted, Did not try to pressured me into buying. Because of that I did buy, Besides getting an better deal than two other dealerships.

Johnny an Craig was my favorite to people they show us nothing but Luv an happiness my two favorite people thanks a lot....🥰🥰🥰🥰

Craig was great! He provided videos of the trucks I had an interest in and then was very accommodating when I switched vehicles. I dealt with other Chevy dealers and felt like I had to shower when I left. Craig was honest, polite and totally professional.

Awesome everything went well great job thanks

It was great. We was treated like family and the experience was quick and easy.

It took 4 hours for an oil change! Extremely too long!!!! I arrived at the dealership at 730 am, waited in a line for the service dept to open at 8am. I did not leave the dealership until noon. My entire morning was gone!! Ridiculous!!!

The staff was really friendly and courteous

I had an awesome experience at Banner Chevrolet. Rick and his staff are very friendly, helpful, knowledgeable and professional. They went over and beyond for me. I got an amazing deal on the truck I wanted. Everything went smoothly. Im extremely happy with my purchase.

Its been bad lately. Saleman take little interest in you. You have to constantly try to contact them to make sure theyre doing their job

Ive always dreaded the car buying experience but that all changed for me when I walked into Banner Chevrolet. Sarah Rutledge was amazing and the fiance department was top notch. Thank you guys for the great experience and changing my outlook on the process.

My service at Banner Chevrolet was a great experience we had a little misunderstanding I was call today and explained and I am satisfied with everything I will continue to have my vehicle serviced over there and continue to buy vehicles from them thanks to the staff and management for returning my call and explaining everything to me.

From start to finish the entire car buying process was handled professionally and expeditiously. Great job!

This was the WORST car purchase/service I have ever received. I was sold a damaged vehicle with absolutely no inform from the dealership. Theyre supposed to be buying the vehicle back, Im still waiting. I was attacked as if it is my fault they sold me the vehicle and they agreed to buy it back. My credit was ran without my consent and when I brought it to the managers attention he absolutely no care or regard. Theyre so money hungry they will mess over people and have zero cares. I will never refer this dealership. I am telling everyone I know BANNER CHEVROLET is so unprofessional, rude, and conniving

I am proud to say that Banner is a 5 star dealership. The staff and managers along with the owners are great people to have been acquainted with. I bought my 2016 Maxima SL, which I am truly grateful for, with the help of Marlin West it was an exciting experience. Hats off to Banner Chev.Ta

Always a good experience

Liz was great with working with me and she got everything I wanted for me great job I recommend banner to buy a new are used vehicle

Booked an appointment online. Waited two days for the appointment. Called several times to try and confirm the appointment. Finally got ahold of someone in the service department who explained that, “ booking an appointment online does not mean you have an appointment.” Why have the website prompt you to book online if it does not mean you have booked the appointment?

I BROUGHT MY CAR IN TO BE SERVICED AND I ASKED IF THERE WERE ANY LONER CARS AND WAS TOLD THAT THEY WERE NOT GIVING THEM OUT, AND I FOUND OUT THAT WAS NOT TRUE.THEN WAS TOLD THAT MY CAR NEEDED A WATER PUMP AND COOLANT FLUSH & THAT IT WOULD COST ME 800.00 TO FIX. I TOOK MY CARE TO ANOTHER MACHANIC AND TOTALLY MIS SED DIAGNOISED. FRUSTRATED TOTALLY WITH THE CARE I RECEIVED DOING THIS WHOLE ORDEAL!UNHAPPY AND VERY DISAPPOINTED. CAN GO ON AND ON BUT IT IS WHAT IT IS.

It was quick friendly yet family feel and unrushed.

Once the appointment was made, everything went smoothly.

I have purchased several vehicles so far in life with many different dealerships and my dealing with Craig and Steve at Banner Chevrolet was one of the best so far. When looking for the 2020 2500hd that I wanted, I had first went to another dealer in Southwest Mississippi but their customer service sucked and they acted like I owed them something. Not the case with Banner they made me feel welcomed from first step in the door. Thanks again Banner I’m sure I will be seeing y’all again.

Experience at Banner Chevrolet was great! Sales Consultant Barbara Rutledge was awesome. We walked in said this is want I want can we do it? Done! Love my Equinox! I will definitely refer my friends. Thanks Barbara

The service is excellent Would give it 10 stars if I could

Mr. Anh Le made buying a car a pleasure to spent my money!! From the minute we stepped on the Banner parking lot it was a great experience. Thank you Me Le, I appreciate you.

Mr. Johnny Brumfield worked with me on my purchase before I traveled to the dealership (~300 miles one way) to ensure I would not waste a trip. I was able to quickly get in and out with the help of my experienced sales associate Tim Abram. Mr. Abram exceeded expectations in assuring that my purchase was freshly cleaned and detailed before I arrived, and all paperwork was ready to go. Mr. Walter in finance also had me in and out in a timely fashion, and covered my options thoroughly. Overall, I am impressed with the professional team at Banner Chevrolet.

Christian and Myron were so friendly and patient. They listened to my needs and I never felt pressured. Everyone elsecI had contact with were also very friendly and welcoming. I felt like a very valued customer.

I had a outstanding experience. I was running late. Ive made it right at the last minute. And they were very pleasant. A wonderful staff.

My experience was awesome it was really good; the service personnel was very professional and did an excellent job on servicing my vehicle.

It took longer to wash the truck than to buy the truck, the salesman was very knowledgeable about all the procedures to get it done.

I trust the service dept with all of my Chevrolets. Lou Luna is the best at what he does, hands down!

Great sales rep and mangers who worked with me!! Highly recommended!!

Great customer speedy service

Quick and easy process. Dropped off @ 9:30 am was out by 10:00 am with a loaner. The service was fast and the problem was taken care of. Pick-up was also a fast and easy process. I would recommend Banner to everyone.

I just a battery replaced and an oil changed. I was there more then an hour the service was excellent

Took my car into the shop Wed evening, to get it checked out, got a call on thursday afternoon to pick it up, didnt expect to get my car back until maybe that weekend or maybe the following monday, was very impressed on how fast they took care of my car, Thank you very much

Very good everybody is professional and nice way better experience then the other dealership on i-10 service road this place had my car fixed in a day and they put me in a very nice 2019 Silverado very nice that Im thinking about purchasing one this place comes higley recommended from me 🤩🤩

SO VERY SATISFIED WITH THE CUSTOMER SERVICE FROM BARBARA RUTLEDGE AND STEVE STIEN. THEY ARE THE TWO BEST TO DEAL WITH. MY WIFE AND I ARE SUPER SATISFIED WITH OUR PURCHASE AND DEALINGS WITH THESE TWO SALES PERSONS. PLUS I GOT A GREAT TRUCK. THEY WENT ABOVE AND BEYOND TO HELP ME WITH MY PURCHASE. THANK YOU, THANK YOU, THANK YOU, STEVE & BARBARA!!!!!

Wonderful service by polite and knowledgable professionals.

Really great service. They are quick reply. Very understanding to our needs.

Barbara was very communicative and thorough, always available for questions. Wonderful experience.

My husband has bought several trucks from here.

Matthew is great to work with-he’s honest and friendly!! I will definitely go back to Banner Chevrolet!!

It was a great experience and would consider coming back to get my car service there and to purchase a vehicle there in the near future. They did excellent work on my vehicle. Thank you Banner.

Excellent service as always! Mr. Louis Luna is always a class act!

Mr.carl and his service team took real good care of me and my car! Keep up the great service work.

After contacting the dealership on Monday to identify my car, I was promised that it would be look at the next day. That did not happen, it was not looked at until Thursday. I live out of town from the dealership, so timing was of important as well as communication. Thankfully, it was repaired.

I bought my car here 2 yrs ago and the service since then has been great. If you need a service advisor thatll listen to your needs and try his best to get them addressed and corrected in a timely fashion, then Matt is your guy.👍🏾