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Car Connection
41 Westwood Ave, New London, CT 06320, United States
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Car Connection

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Al
Review №1

RAY is by far the best & honest mechanics around New London, I will continue too use Car Connection & recommend my friends/family to him. I just had new Converters installed & was very affordable great price, back on the road & running. Thanks RAY.

Je
Review №2

I got new CV joints and replaced some ball bearings. Ray fixed my jeep and got rid of the random clicks and grinding. Ray does really good work here and the prices are fair. Since having work done I’ve driven my car to Maine and as far south as Georgia without issue.

Eb
Review №3

Ive never had to bring my car back or complain about their work! Been going to them for years and would highly recommend them!

Th
Review №4

This is honestly a hidden gem, as far as garages are concerned. Took my car here several times when I first moved to the New London area, and then once more for a fuel pump + fuel line replacement 5 years later. Fantastic service every time. If you prefer the feel of a small shop with direct communication w/ the owner, this is the place for you. Ray Suarez is an excellent mechanic, but as others have noted, hes also kind, fair, and a straight shooter. Highly recommended.

An
Review №5

The most reasonable and honest place to have your car serviced

Mi
Review №6

Great owner and great machanic

Na
Review №7

Ray is a great mechanic, honest and only tells you what the car needs to have done! NO up selling! Been going to him for years!

La
Review №8

Great experience. They were able to find the issue with my parking light and fix it quickly. Very friendly and also affordable. I will definitely recommend to others.

Ja
Review №9

Fast, reliable service in New London located on the road behind the Harley Davidson shop. These guys are known for being one of the best transmission repair shops in Southeastern CT. They had my Jeep Grand Cherokee diagnosed and repaired the same day i dropped it off at an extremely reasonable rate. I would absolutely recommend them.

Jo
Review №10

These are the local, honest, all around solid mechanics who do great work a double charge a fair price.We have always had great service and the crew stands behind their work.I cannot praise them enough.

Al
Review №11

Great people doing great work!

An
Review №12

Love these guys - always honest, reliable service. Been going here for several years and always count on them to take care my car quickly and with no added services or costs. No hassle up front car care. Hard to come by. These guys have it.

An
Review №13

I just moved to the area, and I really was not sure where to go for a car repair. My exhaust system needed repair (new cat converter), and I needed to get it repaired quickly. My car was diagnosed, they went out and found the part it needed, and had it ready to be picked up in just over 3 hours. I thought the price was very fair, and it actually came out to less than they quoted.They also replaced my brake/blinker light. It had literally just went out the day before, and I had already picked up the bulb I needed. I was going to do it myself, but had not had a chance to change it. Its not difficult, only takes 10 min and a couple bucks, but the little things matter. They didnt even mention it, and I still have my new bulbs. Ill definitely use them again.

Co
Review №14

I keep using Car Connection because I am always comfortable with the work they do. I know they are being fair and honest and not trying to swindle me. The work is done well, its just overall a good shop.

Ma
Review №15

They have a done a great job on numerous repairs for me. I go to them whenever I need work done to my car. They can be trusted to do good work and have good prices.

St
Review №16

I have gone to The Car Connection for lots of different things. They are fairly priced, reliable, and honest. I feel comfortable taking my car there, that theyre not trying to charge me for things I dont need.

Jo
Review №17

Ray has a reputation for honesty and integrity. Several people recommended The Car Connection to me before I took my car in and I am glad I did. They do great work and are honest and fair.

Ed
Review №18

When I look for a repair shop for my car, I look for one that is honest, fair, and does quality work. Ray at The Car Connection possesses all these qualities and is friendly too. I will definitely be bringing my car here in the future and recommending him to all my friends that need work done on their cars.

Tr
Review №19

Ray is a great mechanic! He is very straight forward with you and just tells it like it is. Ive never had a single problem with him!

Er
Review №20

Spoke with Ray on the phone with some car questions and he was a really great guy! Personable and nice to talk to, especially appreciated by someone like me whos not that familiar with cars.

Ma
Review №21

Great service, got our Jeep back fast and have zero issues.

Ja
Review №22

My friend told me to go see Ray at the Car Connection when my car needed transmission work. I was so happy with the work he did. The price was so reasonable that I have kept going back for all the repairs and oil changes.

Al
Review №23

I am always satisfied with the work I have done by the Car Connection. They offer excellent rates for repairs and do a quality job.

Ry
Review №24

I was 6 hours from home and the guys at Car Connection hooked me up! My car (2011 VW GTI) was stalling and shifting hard making it undrivable. The intake manifold had to be replaced. Undermanned and extremely busy they helped me out. They spent 2 hours trouble shooting my car to make sure I wasn’t going to spend unnecessary money. They tracked down the exact parts my car needed and gave me a more than reasonable price to fix my car. By the end of the work day on a busy Friday my car was fixed running smoothly and no shaky engine thanks to Car Connection! Absolutely best customer service I’ve personally experienced at an auto repair shop! Thanks again!!

He
Review №25

Whenever my car needs work, I bring it to Ray. He is the only person I trust to work on my car for me. Hes honest with you and does good work.

Li
Review №26

Great, reliable, friendly and fair service.

Ga
Review №27

The staff was very helpful, and explained everything to me without the standard nonsense of most other shops. I would highly recommend them for any and all car work.

Da
Review №28

I go to Car Connection every year my inspection is up because I trust them. Ray is a great mechanic!

Ch
Review №29

Great service

Sh
Review №30

Trustworthy and very fairly priced. I highly suggest Car Connections for all of your repair needs.

Br
Review №31

If youre looking for a mechanic that will give you a good price, be honest, and do good work, I highly recommend Car Connection. I always trust them when my car needs repairs.

He
Review №32

Ray is polite, professional, and honest. Dealing with him for car repairs is easy, you never feel like he is trying to rip you off.

Mo
Review №33

He could not fix my car and he charge me $95 . My first and last time at car connection.

Ap
Review №34

Quick, good quality work.

Ni
Review №35

The best in New London hands down

Jo
Review №36

Honest Dependable people

li
Review №37

My favorite place

ha
Review №38

Experience shows.

Information
4 Photos
38 Comments
4.8 Rating
  • Address:41 Westwood Ave, New London, CT 06320, United States
  • Site:http://thecarconnection-ct.com/
  • Phone:+1 860-442-4668
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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