I had a wonderful experience with my in home estimate with Champion. Wes explained everything to me thoroughly and presented me with options and choices. He was professional and respectful, making it an easy process with so sales pressure. Im looking forward to my new windows and am pleased with my choice of Champion. Wes did a wonderful job!
Initial consultation- thorough, informative & won me over! Champion showed that they commit to going above & beyond for their customers & also were able to give great incentives & discounts to close the sale upon our first meet-up! Super friendly sales, and non-pressure situation. Also loved the fact they didn’t question me, a woman head of household, as the decision maker. Never came up! Very satisfied with everything so far, and have confidence the install will go just as smoothly! Thanks so much Wes! Looking forward to working with you again on future projects!
Very professional and was able to answer all questions we had. Our representative also made the financial steps very simple and clear which made it very easy to understand. Great experience and excited to see more with champion!
We had an appointment to review upgrade options for our current sun porch. Redva Cox was the representative. He was professional, extremely knowledgeable and helpful. Most importantly he didnt resort to any high pressure sales tactics or this offer is only good until I leave. Pricing was excellent, information provided was excellent. I recommend Redva without reservation.
We purchased our windows last year and they are great! Installation was very quick and efficient. The windows themselves are high quality, the warranty is unbeatable, and the staff was very professional, especially Alan and Marcus. The price may be a little higher than some companies, but you definitely get what you pay for with this company.
Sales rep Wes gave us an estimate of replacing 5 of our windows. We asked for 2 different estimates, which he gave us. Wes was very courteous in his presentation and conducted himself in a professional manner. Wes is very personable and easy to talk to and answer all of our questions. My wife and I decided on one of the estimates and purchased 5 windows to complete our home project of replacing all of our windows in our house. We have used Champion Windows in the past 2 years and their windows are of good quality and an outstanding warranty.
I can’t say enough how pleased I am at my window installation from Champion Windows of Minnesota. From my first encounter with Champion through their sales rep Redva Cox Who was extremely helpful and made suggestions that made my selection of windows easier. To the excellent installation crew who were efficient and fast, courteous and very respectful of my home. I recommend this company and this local team very highly
I have scheduled champion for my inquiry for a sun room. Mr. Redva came over and discussed the different options. He had a good knowledge on the needs and gave me lot of details. He for sure is knowledgeable and also gave me a good deal on the products. He helped me in choosing the option and made it easy for me. Finally got my plan scheduled and looking for the job on spring. Thanks.
We had Alan come out to discuss our window situation and to inform us about Champion Windows. We were very impressed both with Alans explanation of the product and the windows available. Alan was very knowledgeable, personable, and was able to answer all of our questions.We felt very comfortable signing a deal with Alan and Champion and, while we are still awaiting installation, I am confident that Champion will serve us well. They are not the cheapest windows on the market, but they might very well be the best and their prices and deals were very competitive for the Superior nature of the product.I will post an update after the installation, which I expect to go smoothly and professionally.
Redva was very informative and helpful in choosing our new kitchen windows. He was also very polite. I would totally recommend him to our friends and relatives.
Wes was our salesman. He was prompt and on time, respectful and professional but also genuine. At no point did we feel like he was pressuring us into a decision, which we more than appreciated. He knew his product and was able to answer all questions that we threw at him. Lastly Wes really worked with us on price and options, to the point that was really comfortable for us. Definitely recommend!
We had Champion install siding, a patio door and new front window about 9 years ago. We called them recently to come and replace windows in our bedrooms. Alan stopped by this week and was happy to learn We were returning customers. We found their products high quality and personnel talented and professional. Alan was very helpful in explaining the process and going through the quote with us. We enjoyed his visit and look forward to working with him and Champion!
The salesperson is very patience and informative. He showed me the sample window so that I can understand the different on the window that Champion made. He then provided the estimate and went through how the pricing work. It is definitely a good experience working with him.
This is the second time we have used Champion. The first time we loved the quality of the sliding glass door, but had awful service. The second time we decided to give Champion another chance. We were assured that the service would be better. It is not. We ordered our doors/windows in March 2021. Now in October we are still waiting for a storm door and we have requested a final walk through because of sloppy work and the fact the sliding glass door is not level. To make matters worse, they installed a different door than we requested. I am tired of calling and getting no response. I would not recommend Champion.
If I had abundant funds I would have gone with this company because thequality seemed superior and the warranty was good. But it was the salesman that would have sold me. He did the following which no one has done before. As he went to measure a window he noticed the folded flag presented to me at graveside, which sits atop a memory book I made. He immediately snapped to attention, saluted the flag, touched the picture of my husband and said thank you for your service. That unsolicited show of respect was touching and demonstrated what kind of man he is. I went with a lesser bid for windows because of limited finances, but I really regret not being able to repay his kindness.
Our consultation was with Wes. He was amazing at fully explaining Champion’s windows from the design to the energy efficiency. We didn’t feel pressure from Wes to make a sale. The product speaks for itself and Wes did a great job at displaying the features that are important to homeowners making this type of investment. I would highly recommend Wes and Champion to others seeking window replacement.
Karter has been amazing throughout the process of planning my project. Ive been working with him to plan my siding project for the past few weeks. Hes been very informative and answers all my questions in a timely manner. His professionalism and ability to walk me through every step has been amazing!
Redva was very knowledgeable, helpful, did not push or rush us into purchase. We chose Champion over Anderson Renewal due to Redva.
Representative Wesley (Wes) VanDerVeen arrived promptly at the scheduled time. He was most competent and thorough with his presentation of the quality Champion replacement Windows. We proceeded to contract for 5 replacements and possibly more depending on how a different company that we used 10 years ago, backs their warranty on a defective product.
I had Marcus come to my home to see my windows. He explained what windows Champion has and how efficient they are. I am TOTALLY IMPRESSED with this company and there product! There prices are very reasonable compared to other window companies that I have used in the past. I would recommend Marcus and Champion to all my family and friends with out any hesitation! GREAT COMPANY!
On 09/14/21 I requested that a sales representative from Championcome to my property to address my need for a replacement sash and frame.Thinking that I needed a window frame the sales rep. Wesley VanDerVeensuggested that I purchase a double sliding window to replace the double crank out window I had. This permitted me to keep the current frame witha minimum of modification. This saved me considerable amount of money.I appreciated Wesleys professionalism.
I had a window blow out 7 months after installation. I immediately called to have it repaired. The new window was ordered April 20th. It still has not been installed. When I call, Im informed that the repair person left and there is no one who can install it.. Its been 5 months. Every time I call for a followup, I rarely receive a call back. I did receive a text that says to stop calling and just wait. Winter is coming and I need my window installed. Poor customer service with warranty.I see that only the positive reviews get a comment. Nothing to help the complaints.I put a bad review in. Then miraculously I received a call to schedule the window installation and the guy comes with out a window. This company sucks.
Redva came out to give us an estimate for replacing the siding of our house. He took the time to educate us on the differences between our options available. He was very professional, very easy to speak with, and made us feel like we were in good hands. We have had other companies come to give us an estimate, and none of them could hold a candle to the care Redva showed during his visit. We feel more than confident with the type of siding and the color, and we can’t wait to continue the process!
Awesome job of explaining our window project in detail. Definitely looking forward to working with Redva Cox. Insight and advice made the decision to go with Champion easy. Thanks again
Karter Lenning is an awesome salesman for Champion Windows!!! He really knows all the answers your looking for when you ask them. Im hoping when we move into stage 2 and 3 of our home window update project we get to deal with him again!!! Top shelf guy right there!!! A++++++ Highly Recommend!!!! Thanks again
We had them come out to give us an estimate on replacing all our main floor windows, 2 basement windows, & 3 garage windows. While our first appt. was a bust & after the salesman left me certain we would not be going with Champion, we did have the estimate done. The representative that came out did such an outstanding job explaining their product, warranty, what we can expect throughout the process, & worked hard to get us the best price; we made the decision right then & there to go with Champion. Our experience with the representative turned me 180° around from an angry consumer to a happy camper who believes that we are getting the best product & value out there after recieving multiple bids. Thank you Wesley & Champion.
AJ Riley was professional, informative, and friendly! The window presentation was great, and made me feel confident that Champion was the right company to go with. I did not feel pressured to buy my windows, and overall have had an awesome experience with the window buying process and great customer service 😄 I recommend making an appointment with AJ.
AJ was really helpful in turning my mind to look at vinyl option. Explained in detail about the company, upfront on warranty, product, how it is manufactured. Answered all our queries to our satisfaction. I never felt he deviated from any of our question or concerns and ensured we are satisfied to go ahead with the purchase. Thanks AJ.
Alan was a great help with getting my quote started and due to him being so helpful we decided to use Champion, they came out and got the measurements for our project and now we wait for production to catch up so we can get the install.happy with the service thus far.
I met with Redva Cox for a quote on a new sunroom. This guy knows his stuff and was able to answer every question I had. He was very personable, and free of any attitude. I would hope for somebody just like him whenever I needed to work with a salesperson, a real credit to his profession. If youre looking to Champion for a quote on their products you should hope you talk to him. Thanks Redva!
I made an appointment and was running super late due to doc appointments and the customer service man was so rude made me feel uncomfortable was made that I was calling him Sir. I had a lead call me after me complaining and she tells me that in the text it said it was an hr appt which I understand but people run late my kid is more important than sitting there with a rude sales man. And the lead kind of took his side. Like no dude u guys are not very nice. I asked to speak to a manager and the lead said non were available. So why call me I asked for a manager in my voice-mail. They are just not nice people.
After three estimates we’ve decided to go with Champion. Redva was very thorough in explaining the process! He knew every detail of the future installation. Looking forward to getting our screen porch next spring!
Redva Cox, Factory Rep, came and discussed options to put windows in our porch. He listened to what we were asking for and gave us some great options. He was very personalble and respectful to us as customers.We purchased the windows and door. We cant wait to have them in. Unfortunately the company is booked way out into Nov/Dec.:( He was up front about how long it would be.Thank you.RuthPS He was on time for the apt.!!!!!
Redva Cox cam out for a consultation with me today for a champion sun/screen room. He was courteous, professional, and informative. We had a lovely chat about the possibilities and products Champion offers. Ultimately, I decided the room wasn’t in y budget currently, but I will strongly consider Champion in the future, based on Redva’s excellent representation of the company.
Redva was very professional and explained all the features to us.
The work has not yet been done. I will update upon completion. The sales associate Redva Cox was professional and most pleasant to work with.I will update review when work is completed.
We have had Champion Windows for over 15 years. I still am amazed how long the home stays cool after a overnight cool down. The service techs aim to please. Love my windows!!
Redva was very professional in explaining all of our options and very helpful with the paperwork involved. We would highly recommend Champion to anyone interested in having their windows and siding replaced.
Redva was Fantastic!Answered All My Questions!He went above & beyond!Awesome Customer Service!Will tell all my friends~Referrals!Redva was very nice!You should be proud he is workingfor Champion!1st appearance~High QualityNice Shiny Shoes!😃😃Vert Happy CustomerAnd I’m Getting All Season Sunroom!
Wes was very professional and honest. I felt comfortable talking with him. I would recommend him and Champion for windows and sliding glass doors.
Very informative presentation by Redva. He had answers for all of the questions we had. He was very knowledgeable about all aspects of the product and processes. As we are currently in the information gathering stage we now know alot more and have a plan for contact when we are ready to proceed. Thanks for a great meeting Radva!
I had a very uplifting experience with Wes! I’m super excited to see this project unfold! I thank the whole Champion organization for about they do!
Karter was great to work with; he explained the windows and siding in great detail and had samples available for us. He answered all our questions and gave us time to think things over without any pressure. We are looking forward to having our new windows and siding installed in October.
A. J. and Karter were AWESOME. Professional yet friendly. They are excellent representatives of your company.
Redva came out to give us a quote on a four-season sunroom addition. He patiently answered all of our questions and had informative demonstrations. We will definitely consider champion as we move forward with our plans.
Redva Cox is the representative that came to do a quote for us, he was knowledgeable, listened to all of what we were interested in, and gave us a comprehensive quote. He was flexible and helpful. We signed papers and are looking forward to work with Champion.
Wes was great, very professional. He covered all the details from choosing the right windows, the advantage of using Champion, the saving in energy we should get, to the appearance they should make.After making two trips to see us we chose them, then the guys with the tape measures came out, fast work.Now we are expecting our windows to be made and installed in 6-8 weeks.Smooth so far.
Champion was great to work with for our window replacements! Professional sales rep explained the great quality, windows were installed in a timely matter after booking, and only took 1 day for install. Great product, service and communication! Would definitely recommend!
The consultation lasted over 4 hours, which was an unacceptable intrusion into my time and home. As a young, small, single woman, I felt ganged up on by two salesmen harassing me into signing at that moment. I repeatedly stated that I was unwilling to commit that day and asked them to leave my home. Particularly Mr. Axelrod blatantly ignored these requests and continued insisting I sign and put half down that day. I felt unsafe with the situation and only succeeded in getting them out of my home by stating I was going to the bank for a cashiers check. I then approached their vehicle and informed them this was false, and I would not be signing with them. Even as I walked back into my house, he continued shouting from the window that the offer expired the second they pulled away from the curb. I would never consider partnering with a company that crossed my boundaries and disrespected me in such a manner.
Very friendly representatives, you do not feel pressured. We ordered everything except a roof and doors from them. I’m excited to see the finished product.
Had an appt with Wes VanDerVeen for an estimate to get my windows and a patio door replaced. He was friendly, on time and answered all the questions I had. I liked that he had samples to show me their product and how their 365 glass works. I felt like he understood my concerns with pricing and never felt pressured in any way and I really appreciated that.I ended up buying the windows & door that day and I never do that! I’m really excited about the product and I can’t wait for the install! I was also impressed that their lead time is only 6-10 weeks and other companies are anywhere from 24-40 weeks!After the install I will post a follow up on how it went.
Champion Windows offers a discount for reviews.I purchased six windows.If I were to do it again, I would find another company. Bad overall experience. I do not recommend.
I was happy up until now! I have tried to call, text ect.. to find out when are windows well be installed! I ordered them in April put half the money down and still nothing! I feel like we where scammed that you took the money and ran! Some updates would of been nice!
Anthony (AJ) talked to us at the state fair and came out to provide a quote through Champion Windows. We were very impressed both with his explanation of the product and the windows available. AJ answered all of our questions.Were looking forward to getting our windows done through AJ and Champion. I will post an update after the installation.
I had these people install all new windows and doors Aug of 2020. i had a bad storm door. i called in late feb and early March to get someone to look at my door. 8 months later my door is so bad i need a new but no one has come to even look at this. i have spoken to many people and nothing.
Sales representative Wes was very informative. Was easy to get along with and had no problem answering my questions helping me get a quote.
Installed windows 2 years ago. Windows were never finished. Have called multiple times since May to have someone com for weeks.e finish the job. No response for weeks. Will be calling the better business bureau next.
AJ. My experience was good, he went over everything and was very efficient
Had AJ Riley for our estimate today! He was very professional, sweet, even came in 2 hours early! Very great service
Redva is very knowledgeable. appreciate all the information he gave.
Marcus gave us great information about installing a new window on our house and a quote to install a new door. We will use Champion again.
AJ Riley was helpful and professional. He went above and beyond to help me with finances
Redva Cox did a fantastic job showing us the available options they have at Champion.
Karter was very easy to do business with. Quality company with great employees.
Very professional services and reliable. They were responsive and the windows are great quality. We love the new windows and would recommend as the price is very reasonable and high quality.
Redva arrived right on time! He was very informative and answered all questions we had. He was extremely patient with my husband, as he had been leery of big name companies and pricing. In the end we decided to invest in our house, and recommend Champion and Redva to anyone searching for home exterior improvements.Before, during, and after!!! So many compliments on the house. The crew was fantastic!
The salesperson I had appt. was Wes VanDerVeen. He was very professional and friendly. He gave me a good description of Champion windows designs and quality. He answered the questions I had and did not put too much pressure on me to make a decision right away. I called him the next day with more questions and he was responsive. I cant wait to get my new windows.
Alan came to our house and gave us good options to replace exterior door and windows in our large kitchen. The products are great quality, Alan was professional and knowledgeable. We are glad we called them.
Marcus was on time and very respectful. He was also very thorough in explaining everything about the process. I feel he worked with us to give us the best price and we are looking forward to our new windows.
The sales process was a dog and pony show- if you’re going to get multiple quotes, make sure to get champion last so you can actually price shop. The reps offer a “today only price” which doesn’t make a ton of sense in my mind based on the premise of buying factory direct. If factory direct truly “cuts out middle men”, shouldn’t Champion be more than willing for their potential clients to truly shop around rather than trying to push customers into signing deals the same day a rep comes out.I also asked for a quote to get my garage sided, but never heard any follow-up about it- it’s been a few weeks.When the installation manager came out to do final measurements, he didn’t seem to realize that I had bought trim around my windows— I had to pipe up and say something to the effect of “no, that was included in the contract I signed”. Based on the follow-through so far, the service feels a bit similar to going through an independent window contractor (which would be cheaper)- when I signed my contract, I figured I might be overpaying, but at least everything would be done quickly and professionally.At this point, I regret my purchase, and wish I would’ve shopped around a bit more before buying.
Absolutely the worst customer service Ive ever encountered. We have waited for a technician all summer to fix our air conditioner which was installed in our new sunroom last November.
Came out quickly for an estimate. Good price and warranty
Wes Vanderveen was straight-forward, honest and friendly. He had excellent product knowledge and sold us on the quality of the windows and with Champion as a company we wanted to do business with.
Our Champion Window rep was Alan Axelrod, Alan was very respectful, responsive and to the point. Alan was also very good helping us get the deal done and we are very happy having Champion install our new windows.
I had Karter come out to my home to give me an estimate and replacing one of my windows. He was here on time and came prepared. Karter was very professional and informative. He answered all my questions promptly. I felt confident in the window he suggested and am anxiously wait to have my new window installed. Thank You Karter
Redva is extremely professional, customer sensitive, friendly, knowledgable, and a pleasure to work with. Compared to competitors, Redva stood out as superior in service, and professional knowledge.
AJ and Vlad were professional. We are very happy to be moving forward!
I called Champion to get an estimate to have the windows and 2 doors on our home replaced. My husband I had read great reviews about the company and scheduling the appointment for the sales rep to come out was very easy. However, I found the rest of the experience with Champion to troubling and frustrating. The sales rep who came out, Allan, was initially friendly and seemed knowledgeable about the products. We explained that we were ready for windows, but were only wanting an estimate that night. We were planning on talking with a couple of other companies as well. Were were anticipating an hour long appointment, but Allan ended up staying for 3 hours. He went as far as to get out a heat lamp to do a test on window samples and go through a binder with the warranties of other window companies, essentially bashing them and their products. I found this odd but was not frustrated at this point. When he finished all of this at 9pm, he scribbled out an estimate on blank paper and showed it to me. I sincerely thought the price was very fair and told him I just wanted a few days to think about it and get the other estimates before committing. His demeanor immediately changed and he became very pushy and condescending toward me, as he continued to pressure me to commit to purchasing the windows that night. When he realized that the tactics werent working, he abruptly got up, snatched up his things and stomped out of our house. I was left dumbfounded. I had simply asked for a couple of days to think about it. I liked the product, but wanted to feel 100% sure before I signed up. However, that experience was so disturbing that I never called back. We ended up going with another window company. Being treated with respect was well worth the extra cash.
So my family got new windows and doors after the hail that happend couple years ago. We ordered through champion and they inserted the set in windows and doors. First of all at least one of the windows has drafts year round and makes a really cold room when it’s -30 outside. And second of all we orders a sliding door to match the windows about 10 ft away. The door turned out to be the wrong door. Bu the time we recibes the door it has been months after the installation. I don’t know why they didn’t replace it sooner when it should’ve never happend in the first place. Especially since the other door that was also the same style(so there would have been 2 of them same doors) was correct.
A.J. was a great salesperson. Very appreciated
Dont use them. Of there is a problem with your window after installation, you will not ever hear from them. I noticed after my windows were installed, my biggest window bowed at the bottom. I called the manager in charge of my project. He told me he would call me the next day. Never heard from him. I called to complain and wanted my window fixed. They scheduled a tech to come see the window. He came out, told me he would get with his manager and get back to me regarding my window being bowed and have it fixed. Well, after months of waiting for his call, he still not has called me. I have called to get an update and have my window fixed. I am told someone will call me and I still dont hear anything. I have now reached out to my city, to have them deal with this company.
Champion Windows did a great Job. Our Sales Representative, Marcus, was very knowledgeable and helped keep our project on time. The installers, Shane and Shad, Installed 23 windows, a front door and a sliding back door in a day and a half. They did a great job. We looked at 2 other window companies and choose Champion Windows because of the great price and recommendation of a neighbor who also used them and had a very positive experience.
The reason for only 3 stars is because they arent done yet. Once the project is complete then I will give my full experience. Im glad that I waited to give my full review. It started out great. But now that the work has been done. Its been close to 2 months since they finished. First, it was the sliding door that wouldnt close correctly. Now its one of the sliding windows but it gets worse. None of the windows are installed correctly. Then to top that off you email them X2 ( Tim Wolf). He doesnt reply very upsetting considering the amount of $$$ spent. I guess its time for BBB to get involved.
Very easy to understand and patient with all my questions. Very professional.
Karter was on time and professional. He answered my questions and wasnt pushy. I will use this company again.
We had a fantastic representation of Champion products and opportunity to enhance our home in looks style and value. While it was much over due for improvement Champion certainly gave us our greatest options available in this market. I cant think of a greater company for the job!
I have a co worker sharing their experience with me regarding this company. I have not purchased from them. It sounds like they are running into the same supply chain restraints as everyone else in the pandemic, but they are doing a terrible job in communicating issues, and have no empathy for customer concerns.
Redva,The service was excellent and he did explain everything in detail. I will highly recommend a family and friends.
This is the second time weve worked with Champion Windows and have found their staff to be very professional and their windows to be a great product. We were very satisfied with the first window installation we did back in 2016 to replace our homes first and second floor windows from 1958. We recently decided to update the basement windows as well and gave Champion Windows a call again because of how happy weve been with the windows we already have. Alan came out and worked with us every step of the way, walking us through all of our options for our project and answering all of our questions. In the end we decided to go with Champion Windows again for their great warranty, competitive price, and exceptional customer service.
Karter was excellent! He was very knowledgeable & through. He took his time with us to explain the difference between Champion and the competitors, as well as to answer any questions we had about the quality of their products. He drafted up multiple estimates so that we could have the best idea of what it would cost us and didnt pressure us to make any decisions right away. All around great service and experience!
Alan and Marcus were willing to work around my schedule to set up an at-home consultation. Very friendly and respectful of our family and home. They took the time to answer all my questions, address my concerns about such a sizable purchase (9 windows), and walk me through the product and process. So excited to get our new windows soon!
We are awaiting our window installation now, but so far the process has been smooth, professional and easy with Champion. From the first visit with Redva to the measurement team that came out and all the questions I had back and forth, they were responsive, and thorough. We would recommend Champion!
Marcus from Champion windows took the time to explain the products and he was very knowledgeable. I would recommend Champion Windows to everyone looking for great windows at a great price.
Wes from Champions was very helpful and knowledgeable. He explained very well ( with demonstration) why we should choose Champions to replace our windows. The only reason I dont put 5 stars is I am still waiting for the specialist to come and measure my windows. It has been 2 weeks and I am still waiting.
They were all too nice when they sold us the door, now that we have a problem, weve been ignored. Weve been waiting over 9 months for a repair to our sliding glass door. I talked to someone a few months ago, but nothing since then. We understand about Covid and the delays, but to not keep us informed and ignoring calls... thats wrong. Im sure they have been selling and installing plenty of products. They ignore the ones that need repair. BTW...I have pictures of the ice all over the window during winter, so cold we used a heater all winter.
No services yet, I am waiting for the windows to be built. So far so good.
The sales representative (Marcus S.) was instrumental in our signing with the company. We definitely would recommend Champion as we are extremely happy with the windows and patio door. Thank you Marcusfor being on top of any concerns we had and explaining everything before we signed. When we are ready for any window upgrades we will call!
Marcus and the whole team at Champion were professional and extremely helpful. We were able to get a door and shutters installed within our budget. They were super responsive, detailed, and provided great communication along the way. Would recommend!
Very similar to Scott Bs experience. Big dog and pony show with a very unexpected today only price (despite cutting out all the middle people that drive up the price). Mercifully, no follow-up emails or calls. Creating a sence of urgency is very telltale.