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Dollar Tree
4301 Winnetka Ave N, New Hope, MN 55428, United States
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Dollar Tree
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Ee
Review №1

No hand soap in bathroom. Should be taken more serious because of covid. Bathroom had feces all over the toilet. & no balloon selections at all. Otherwise good amount of items and stocked with varieties.

Ma
Review №2

They closed early before their hours. They wouldnt let anyone in. I got there 8:47pm. Store closes 9. Two customers came out and said they already tried to close earlier. Hello Dollar Tree CEOs? You workers aint trying to work. SMDH.

Da
Review №3

Good customer service and cheaper prices. not everythings a dollar tho

Li
Review №4

I have been coming here for years and since Dave and Kristen have become managers this place has become so much nicer. Its cleaner, stocked better and they are so helpful if you need help finding something. New management is awesome!!

Je
Review №5

Very unorganized I would love to help them with my server ocd

Ka
Review №6

Had great options on gift wrap and greeting cards

Li
Review №7

It was great. The doors were open and it was a rainy day. 4 cars in the parking lot. Not too many people out shopping that day.

Re
Review №8

Great product and good customer service support and very clean

Ed
Review №9

Always a quick fix always

Ti
Review №10

HorribleI walked 1.5miles and they are jot open!!!! 45mins pass the open time!!!!

Ca
Review №11

Best costumer service!!! My cashier Deloris was amazing and eager to help... the other employee or manager came up to help. I was able to get all my balloons I needed. They both demonstrated amazing team work helping me plus the other costumers. They had a great communication and flow... best shopping experience.. I believe manager and if shes not she definitely should be!!!!! She went out of her way to help me with my balloons. Especially these days you dont see that anymore..... Thank you very much. Keep up the great work Ladies we appreciate everything you guys do....

Vi
Review №12

The Assistant Manager there is AMAZING! She is very helpful and ALWAYS CHEERFUL! Katrina...

Li
Review №13

The customer service in this store was above and beyond this visit. The manager was straightening the store an socializing with the customers. It was a very enjoyable experience!

Jo
Review №14

Theres a lot to choose from. Medications are something I found unexpected to find at a dollar store, 125 count Aspirin for a buck! They have a large variety of vitamins and medications to choose from.Also Its fairly clean and well kept. Its got a more welcoming and relaxed feel to it than most places. Today the cashier had Queen – Bohemian Rhapsody playing on her cell phone on laud speaker... I kinda like the laid-backness, i found it welcoming. They keep the shelves stocked, theres no empty shelves. They ask you wear a mask but Ive forgot mine a few times and they didnt hassle me which I liked because I knew I knew better already. Id recommend checking them out. ...And Oh, real ice cream!

El
Review №15

The ones I go to I say. 4 stars

Fa
Review №16

They were in transition to set new products on the shelfs. Nut the service was nice and fast.

Na
Review №17

Very clean and nice workers,good selection of items

Te
Review №18

Nice and organized. Easy to find items. Very friendly cashier. Very satisfied with this store.

So
Review №19

There are huge amount of product in the store 😹😹 and everything is just a 💵 dollar I found cans of air Duster, which is usually pretty expensive at most others stores.

ka
Review №20

I love the Dollar Yree. I usually come in for one item but I always bring home at least 10 more items. The store is very well organized and the staff are friendly.

Th
Review №21

Awesome I cant believe they sell stuff that cheap it must cost more to make it than sell it. So much fun stuff in there for a buck!!!!😝

Su
Review №22

The night manager woman is so awesome every time Im there.

Ta
Review №23

Theyre never open on time... Stock is never put on shelves and long lines

Ro
Review №24

The employees are awesome!Excellent customer service.

Ty
Review №25

Very clean great variety great customer service kirsten was very friendly and helpful!

La
Review №26

Ive placed multiple applications with this specific store called almost daily for months. After not hearing from a manager as I was told I would MULTIPLE TIMES nothing no phone calls no emails. Called back the manager was either busy or away from the store and when I call now my application cant be found. Forcing me to publicly voice my displeasure in the level of unprofessionalism this manager has if I have to call her directly I will because the manager obviously needs more help.

Da
Review №27

I have to say Im extremely impressed with how friendly the staff is. They were all really polite and friendly. When they ask if you found everything okay they actually mean it and are able to respond with a solution. Great store

gu
Review №28

Always found what I need. Great customer service.( Cashier was great!👍)

Je
Review №29

I normally love going here. Cant beat the prices, and the workers are great. But today the line stretched 15 people long before they opened a second register so the wait was certainly less than ideal. Still a great place to go and I plan on returning, as thats not generally how it is there.

Je
Review №30

I saved a lot of money in here..

ka
Review №31

I will go out of my way to go to a different location. At first, I thought they were remodeling because literally almost NOTHING was stocked on the shelves and there were items all over the store in random places. I went again a few weeks later. Same. If you wanted to buy something, you need to take it out of the box yourself because almost NOTHING is stocked. You need to watch your step because there are things all over the floor. Forget about having a cart, there are so many inventory boxes unstocked that your cart cant fit in the aisle. Its sad.Update:I stopped by for one item although I usually refuse to go to this location. The management seems to be getting a hold on things. It was the first time I have seen items stocked and the store organized. I let the cashier know that the place looked much better. I give a bump up to 3 stars for now to see how long the store keeps it up.

St
Review №32

The employees are good and there is always ample parking but it always seems like it is going out of business. They don’t have certain things that are stocked at all the other dollar trees and even when you come back weeks later, they still won’t have it.

Ja
Review №33

I have been to this store lots and lots of times, and even though they seem to have management turnover issues this place has always had very helpful and friendly employees. Je

Da
Review №34

Im changing my review to one star after what happened today. as I was waiting in line, the cashier was really getting on the people in front of me about doing their transaction wrong. I guess they hit a button too soon and instead of just asking them to wait, he was like, Yall gotta wait. Patience is a future, you cant be going so fast... and when the transaction failed he was like, Ya, see thats what Im talking about. You going so fast and the cashier cant do his job...and he seriously went ON about it for like the entire time they were checking out . At first the people were laughing but you can tell by the end they were annoyed. I didnt say anything, because for all I knew, they knew each other... or maybe the guy checking out had been rude first.but when I got up there, I did the same thing I always did. Swiped my card and he asked debit or credit. I said, Credit please and instead of saying okay he gets on ME about not telling him right away that it was credit and having him ASK. We should really have a sign up to just say credit so I dont gotta ask every time.... everyone always asks. Theyre always really nice...When I got home, I called to talk to a manager and she didnt seem interested in what I had to say... she DID ask me for the cashiers name but didnt ask for details, I told her he was being very rude to customers and said, Okay thanks for telling me and that was it.I think it makes sense now why all the other dollar trees have more people there. I know Ive been shopping there for over a year but Im probably never going to shop there again. Ill just drive the extra couple miles to another store.

Je
Review №35

Normally dont go to this one but I just needed a couple things. Ive had the same rude cashier before but I just get my stuff and go on with my day, but today I got 5 glass cups and they were all put in a bag when asking for them wrapped she told me there was nothing to wrap with. I then said I could do it but I need a bag or something around them the cashier throw the square flower foam out of the bag and 1 empty bag to the counter, witch isnt going very far with 5 glasses she was so rude about the hole thing if she doesnt want to be there maybe she shouldnt I just didnt want a bag of broken glasse. I new better than to come here and I now no longer will come here again.

Jo
Review №36

Had 1 register open with at least 3 employees that I seen n 7 people in line...

Jo
Review №37

Great atmosphere in the store. Cashier could have been more engaging. Lines under control. Product on the floor, shelves looked full.

it
Review №38

I like the variety of stuff and its clean unlike most dollar trees

Co
Review №39

I enjoy this Dollar Store. Its bigger than the one in Robbinsdale so theres more to pick from and it seems more organized.

My
Review №40

Didnt have alot of what I was looking for, but the assistant manager who just transferred to the store was a absolute sweetie. Very pleasant and engaging.

Ch
Review №41

I come to buy food for our church food drive here. There is variety to choose from.

Mi
Review №42

Love this place. My wife and I come for snacks all the time, cheap and not bad at all!

Sa
Review №43

Wow! I cant believe all the 5 star reviews on here. EVERYTIME I visit this store it looks like its been ransacked by a clutch of bears. There are many other better locations I will make a point of visiting in the future.

Lo
Review №44

Everything is a dollar! Everything. Except the 50 cent greeting cards. How can you beat the price! Fun party supplies, helium balloons, food, household supplies, kitchen supplies, grooming, toys. So much of what you need at prices so much less than other stores.

Ma
Review №45

Great employees normally these dollar store employees have attitudes and dont try very hard to appease the customer but here they are great and the helped me out in every way I will only shop at this dollar tree if i can stand it

Ka
Review №46

Everything is a buck. Some decent deals. The cashier obviously hates her job though.

A
Review №47

A few months ago my brother who has disabilities was so excited, he came home to tell me he had a new job. He told me his manager told him to go out and buy a bunch of green shirts and some white shirts for trucks to do unloading. My brother did just that, he filled out the application he went to his interview he passed everything including the background check and came to work. The manager ORLANDO, however, never showed up the first four times I gave my brother a ride and the manager was never there never called back or never anywhere to be found. My brother called countless times to find out why the manager kept having my brother come to work when the manager was not showing up himself. My brother had been waiting to start his training hence why Orlando told him to go buy clothes for the job. He never even had the audacity to call my brother back one time and say that Orlando, himself is unorganized he doesnt know the schedule and hes a terrible manager and has no idea how to manage a store. I cannot believe you have management running a store that is nearly 20 years old acts about 13 and could care less about its staff and especially people with disabilities.This store is an absolute disgrace the manager named Orlando should be fired immediately and I will do everything I can in my power to make peopleKnow how people working with disabilities are treated at your store.

Br
Review №48

Very neat and organized. Nice helpful employees. Most dollar stores Ive been in are messy and cluttered.

Ri
Review №49

A true dollar store where everything actually costs $1.00. Good service and always plenty of help to actually get you checked out with short wait times.

Ha
Review №50

I love it lots of free parking and everything there is a dollar

Va
Review №51

Its hard to rate this place, sometimes.. it can be 50/50, sometimes it may be a horrible visit, you just never really know what to expect, some cashiers are always just not friendly what so ever, while others have on and off days... most visits arent quick, as they usually have only 1 cashier and an extremely long line of people waiting to be checked out, with other employees that walk around and notice whats going on but tend to just carry on with what they were doing as if they didnt just see everyone impatiently waiting to get the heck out of there. Nothing is ever stocked, always cluttered, or boxes of stuff all throughout the aisles. If you have a cart it can be hard to get around in. And on NUMEROUS occasions have put signs in the front door in the middle of the day stating that something has come up, or something with there registers, blah blah blah... and that theyll be back open at a later time that day, and will have the doors locked. Its pretty weird that it happens so often. And customer service is either never there, slightly there, or if you have some new person they may be friendly but over time never lasts, there turn over rate is very bad, always new people that you can tell are never taught properly on anything. Its very clear that this dollar tree (like mang other locations) is just a cheap place with no expectations from employees, or really the higher up employees of this company, because realistically they know people will still visit and spend money, with everything being only a $1, no matter how crappy of an experience the place is.

Ma
Review №52

Always neat and clean and they dont make remarks about my truck!!!!

Ka
Review №53

Not enough cashiers I waited in line for along time very upsetting

Vi
Review №54

The cleanest most organized store that we have seen.

ro
Review №55

Always fun to go to different store they have a few different things than the ones on my neighborhood. I live about 18 miles from this store.

El
Review №56

Absolutely terrible experience with this store and company. I ordered some mugs online for ship-to-store, the clinic I work for was going to give the mugs out for Mothers Day. All of my emails said that the mugs would be in store on May 4th, I stopped in to the store on my lunch break and spent over an hour there while the manager (I think) tried to find the order. He never found my order, he took my contact information and said he would call me when he found it. I never heard from him. I tried calling the online number to get a refund for the items I never received, I spoke with a gentleman who I explained the situation to and he tried to transfer me to someone else, I was on hold for a while and then he picked up again and said that they were all busy with other callers, and that someone would get back to me regarding the refund. Again, I never heard anything back from anyone. So.... I went online and found a contact us tab and sent an email in, I still have not heard anything from the company regarding a refund for the products that I NEVER received. Very disappointed and will never do business with Dollar Tree again. I wish I could give it 0 stars.

Li
Review №57

Great Place For Alot Deals Of Some Good Items Such As House Hold An Foods

C
Review №58

Friendly staff and they are always stocking

Ar
Review №59

I really wanted to give this place a five star, but the guy ringing tonight threw those two stars away. I dont mind the mess of the store, the customers are very rude so its to be expected. I will not rate a store on the customers. But the cashier didnt even acknowledge me. Once he was done ringing my stuff up he went right to texting on his phone. Then he didnt even hand me my bags. There was a full cart blocking where I could reach around and grab them. But instead I had to reach over the card reader to grab them. With a carseat to haul around also. Management needs to step up and take control of their employees. If your looking for someplace with customer service this is not the place for you! And beware, people are RUDE. I carry around my carseat with a 18+ pound baby and NO one moved when I walked my. People running into me and kids almost hitting my baby with whatever toys in their hands.

Ji
Review №60

I love Dollar Tree! Best store and they have everything.

Ri
Review №61

Typically a well stocked store, above average over the Dollar Tree in Robbinsdale.

Ka
Review №62

The store itself was fine, but the cashier was VERY rude. Seemed to be upset to do her job. Please work on improving your customer service.

Su
Review №63

People are friendly and willing to help if needed. Always lind..

Je
Review №64

Offers both generic store brand & national recognized major brands of various household cleaning products & items. Would rather shop @ Dollar Tree than @Walm💩rt! Dollar Tree is one of those stores where u plan to buy only 3 items & walk out the store w/6 items. But u only spent $3 extra verus Walm💩rt! Pffffft!

Ch
Review №65

Their new receipt options are horrible. I needed a receipt and the cashier couldnt go back, the manager couldnt even get a receipt.

Tr
Review №66

Its 10:30am on sunday and theres 20 customers waiting outside.. Store opens at 10am !!! Just some typical dollar store material Shame on me for last minute shopping

Ra
Review №67

It is much cleaner than most dollar tree stores.

Ja
Review №68

They always have what Im looking for plus more.

Gr
Review №69

Very helpful cashier...great job.

je
Review №70

We went there last Sunday 6/16 after 10am, 10:30 and again at 11am and there were customers outside waiting for the store to open. Store hours listed on the door 9am opening time. Took our business elsewhere. After seeing all the negative reviews, what is it going to take for their corporate office to step in and clean this store up?!

Mi
Review №71

Literally the highest price for anything is $1. Great for when you need to pinch your pennies.

De
Review №72

Rude rude rude!! The cashier named Vernetta was very rude, I dont have high expectations or anything like that but her rudeness was way too much.... Drive the extra mile to a different store . .

Ja
Review №73

Fun to take my kids here to pick out dollar items. Friendly staff here.

Ch
Review №74

Out of some things that I needed. Employees were not very helpful

Su
Review №75

Inventory seemed low but they were stocking shelves. Several items that I expected to buy were not available.

Ma
Review №76

Poorly stocked. Dirty floors and outside.

Ba
Review №77

Still open and full available parking.

La
Review №78

One rude lady . Oh & they are to open on Sunday at 10 am but its closed !! Wth

Ma
Review №79

I think they forgot to open once again

Me
Review №80

Love that everything is a dollar or less!

Mo
Review №81

Favorite store but some have more than others

Ch
Review №82

1 person ringing, 4 people stocking shelves, 15 people in line.Angry face

Ca
Review №83

Since when do you have to be f***ing 18 to buy a kitchen knife not to mention the cashier had a complete attitude when I asked for the manager

Ma
Review №84

Great welcoming place!

He
Review №85

Great staff 😊

De
Review №86

Great customer service

Sa
Review №87

Seemed smaller than the one i visited before.

Al
Review №88

I thought things cost a dollar I found something for $2.00. Very disappointing. will not return. :(

Or
Review №89

Everything is actually $1. Not like the other similarly named stores that vary in price up to several dollars.

Kr
Review №90

Large store and very friendly employees.

St
Review №91

The website hours are 9 to 8 on Sunday.They dont open until 10am.Waited till they opened the doors and the place was a mess.

Da
Review №92

Good place, easy access

Mi
Review №93

My experience was very bad, the assistant manager was very rude and had a attitude.

Jo
Review №94

Ambient lighting can, warming environment

ja
Review №95

Alot of new things

Sh
Review №96

Grear greeting cards

da
Review №97

Impressed I was

Ju
Review №98

What a mess this place has become!

mr
Review №99

Ya its that good

Ki
Review №100

So nice!

Information
16 Photos
100 Comments
3.7 Rating
  • Address:4301 Winnetka Ave N, New Hope, MN 55428, United States
  • Site:https://dollartree.com/locations/mn/new-hope/5275/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 952-487-7388
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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