So Im pressed for time, I grab a couple of things I need, take my change & my receipt & droppem in my bag. Get to my next destination and notice Im short on funds. I begin to back track when I notice the cashier double charged me. Days later I seeem & bring the incident to his attention & by his reaction I realize It was done on purpose. Dont make my mistake? Count your change!

Super cute staff

Had Everything I need There is A cute White boyIn there That is very Helpful With The Customers and always gets them what they Need!.

Such a small limited store that usually has enough but apparently only women need incontinence aid. They dont sell Depends for Men. Only women need them, evident by this store never ever stocking them. Sexism I say. Not proud to need these things, less proud to have to gripe about this finally publicly.

I would give it 4 stars (minus one for not having everything I need), but I had to deduct another one for the fact that theres not only no enforcement for masks, you have one or two employees who think that wearing their mask around their necks counts as wearing one. You have the sign on the door No admittance without a mask but why would customers think they have to follow the rule if the employees dont have to? Your employees should be setting a good example. One of them even spouts his political beliefs at people whether they want to hear it or not. I dont care which side theyre on, I dont want to hear it. Im just there to get my Cheetos or whatever and go home.

This location is in need of some upgrades. It’s not very well staffed or stocked.The only section that seems to have some type of organization and isn’t virtually bare is the food section. The rest of the store is a mess. I’ve been down here on a number of occasions and would ask when will xyz be in stock and it’s always we’re waiting for the delivery to come in on this day or that day, but when I go back to check afterwards, the item/s are still not there. The 3 people ( it could be more, but it seems like there is always just one cashier, one person putting items on the shelves, and occasionally one person bringing things to be put on the shelves that comes out from the stockroom) who work there are very nice and I’ve never had any issues with them. Don’t even bother to check online availability before going because it’s usually wrong.

It was cool. The manager is great. The staff is cool but they have some rude as* customers who dont understand 6 ft even though the staff is constantly asking them to comply.

Very nice place very good atmosphere smells great in the store has big variety of foods great customer service

The line is always long and the cashier wouldnt sell me a cellphone from the case,they told me the phones were all broken. Then the cashier told me to find the manager in the back instead of paging the manager to the front.

Clean store and polite staff go along way. Mask are required. Although they didnt have what I mainly came to the store for. Everything e l se was easy to find.

Very helpful and friendly staff

Was able to find product I was looking foreasily.

Good customer service & they stayed open during the pandemic. The employees go through so much dealing with a few messy or rude customers, but they still maintain their composure. Thank you do the downtown New Haven Employees of dollar general.***All of you Rock!

Ghetto, decent selection and prices..very dirty and unorganized

Fair prices and decent products, very welcoming

Its clean the employees are friendly and quick to help

Quick super affordable options for the home

Good prices and selections 👍🏽

Good service in the place.

Its a pretty good store, prices are good and decent. You can get pretty much everything you need at this store. Its a moderately good small store.

This is the alternate place the shoplifters from the dollar store come.This is the affordable grocery store in New Haven when you need to grab something quick.Keep your eyes open some stuff way over priced like the refrigerator stuff.The little manager guy is always friendly and helpful.

Better than stop &shop in every way and young man always behind register works so much he should own the place

Make no sense to pay $1.50 convenience Fee for CashBack if my purchase is over $5-10. Dollar General is just being greedy, you might as well not even offer it than.

They got everything as long as you can find it yourself

Nobody answers the phone I called five times and let the phone ring until it just stopped theres not even a voicemail at this place the employees are bit cocky doesnt seem to me like theyre paying much attention to anything in the store the stocking is extremely inefficient whoever is the district manager of the store needs to get this store in line right away it could be so much better come on you dont just not answer the phone give me a break and you dont not have a voicemail so someone can leave a message thats another problem get it together!!!!!

Good Prices Nice Store Large Selections

Need a little organizing but has everything

The people that work there were very friendly and helpful

I love that store.

Its a large store with decent variety. Sure to find some daily use stuff at much cheaper price, and for some basic stuff price wins over quality. Elm store opposite to this.

When u call 4 customer service they never answer the phone. They have 1 person working and need more help b4 they lose more customers

I Luv Shopping At Dollar General They have Great Bargains

My digital coupons werent all coming off as they should. Cashier was kind enough to price adjust an item so accommodate. Total actually came out to less than I was expecting.

I love the location, the staff was nice and knowledgeable about where their products at located. Down side is that the store is not kept clean, I kept running over items on the floor, and I picked up a few and put them on the shelf.

Dollar General is probably the best of the dollar stores. The store is clean. Also have better products available if u want them.

Omg, this place is so perfect and you can find almost anything there for less than 10 dollars. The customer care is helpful and so kind. Yall should visit there

Dollar general always cool

Decent prices for essential items. Its about what youd expect for this kind of store. Theres reasonable wheelchair accessiblity, but no power assist door, so it can sometimes be a struggle to get in.

I just wish the deals were better for them to be called a dollar store.

Got want I needed.

Clean environment decent costumer service.

Very clean and had what I needed...

Its nice inside its

Gr8 store.. lots of products to choose from. Not too expensive, most items are $1 or more.

U recommend it because of my experiences I never felt unsatisfied

Store always has clearance right up front which I love cus Im a clearance junkie and the fact u can use coupons here is even better yet...just doesnt get a 5 because of the chaos at check out time sometimes

Love this store just need to be a little more organize

Its a DG in dowtown new haven... its whag I expect everytime i go..

I love their speed of service

My most frequented store..Great prices..Good merchandise..Wide variety of items..Good location..Friendly helpful staff..Even your essentials in groceries

I stop at DG often, its convenient and to be honest they have most of the things I buy on a regular basis. The workers do a really good job. I wasnt sure how I would feel about going with Covid 19 and everything, but its no different than any other store. I would recommend it.

Nice store to get fun stuff as long as you can stomach the constant boosters

I love this place come and visit you will love it

For a small store, it had what I needed at good prices. All the employees were friendly and helpful.

Its a dollar general, pretty much exactly what you would expect.

It was good to see the results of carring for your customer and it had good ice cream.

Dollar General is a good spot to grab cheap snacks....beware of the beggars on chapel.

Store is convenient especially since I live near downtown, good variety of items to choose from and prices are somewhat reasonable, the staff however is much to be desired...The music played is loud and vulgar, the cashiers talk unprofessionally and have no customer service whatsoever, when checking out the cashiers feel the need to be on their cellphones texting and/or carrying on a conversation?! SMH

Lots of great bargains here...much cheaper than Stop n Shop. Shorter lines, for that matter.

No receipt paper but it was a smooth in and out surprisingly lol

Quick stop for cat food and milk. In and out in 3 minutes

Its messy and the service is to slow.

Good customer service .#1 . Good discounts all day. Good way to shop.

Its a really great store I found everything I needed there and it wasnt really that expensive

Some cashiers need better training.

Had What I was looking for and Excellent Customer Service!

Nice place and good people I always find what im looking for

Im surprised by the inventory everytime i enter

Go there 2twice a week, always clean & stocked, employees, helpful, thankful in downtown area, MAINTAIN 😇

They have everything! The people that work here are so nice!

It was great really enjoyed shopping and the employees were very nice

The experience was very pleasant,n the cashier was very helpful and friendly

Great place to stop for quick snacks or random items.

Love the store because they always have the items I need in a very low price

Theyre a little better than family dollar

Need to tell people to wear masks more

The workers here are always very nice and helpful thank you

The shelves were stocks. The store was clean. I got everything I needed. And the prices are great!!!!

Clean cashiers really polite

I love the cheap prices

Great prices even better location

Short staffed but, the workers are very helpful understanding and actually remember the customers 😁

Prices are great

Very organized and cheap place to shop

Variety of product selection, reasonable pricing, convenient hours and location

Not bad. But not so organized.

Great prices on somethings check coupon

The prices are really nice

Just 1 cashier for the whole store, long lines, they ran out of products, not very good prices but some savings. Everything from China, cheap and toxic.

Always pleasant store fully stocked very nice environment

Everytime I go I find everything okay I have no problem good

Always good prices.

Always a pleasure.cashiers are always polite.affordable prices

They have enough stuff

Always sold out things arent always put back on the shelves where they belong not so good employees

The employees here are the worst. They are rude to practically every customer that comes through the door. They act as if they are inconvenienced with any question you ask. They blatantly allow theft to occur. The owner should really take a look at the store.

Staff courteous and helpful!

Excellent

Fantastic

Awesome prices and they have good stuff!