user
Quick Lane at Bayshore Ford Truck Sales
4003 N Dupont Hwy, New Castle, DE 19720, United States
Appearance
Quick Lane at Bayshore Ford Truck Sales

Comments
Ca
Review №1

Wonderful service and friendly staff! My oil change ended up taking significantly more time than they estimated, so the rep at the counter applied a coupon to reduce my fee without my even having to ask and updated me frequently on my service progress. Ill definitely come back!

Bi
Review №2

Here now and they absolutely been taking care of my vehicle! Very knowledgeable been having a electric issue for a while just been dealing with Bayshore just cleared it up something small Very satisfied customer

Ma
Review №3

My oil filter was not properly tightened. Hence my 6 quarts of oil ended up leaking out all over my truck leaving me stranded in the country.

Ka
Review №4

Highly recommend. Staff are helpful, honest, and never overcharge. Theyll often investigate issues at no cost and provide honest feedback. When getting an oil change, get The Works package to save a lot of money/get extra service (fluid top off & thorough inspection). Call ahead of when you plan to go in if you need a special type of oil or part so they can have it in stock for you. Its walk-in only but Ive never had to wait very long. Will keep coming back.

Ke
Review №5

Good service, polite and professional

Jo
Review №6

I pulled in Quick Lane on Friday afternoon at 3:10 PM as my car was making a loud grinding noise and expressed my concern about it as I was nervous to drive all the way to Rehoboth. The Gentleman at the desk said they were closing shop and no time to look. I was nervous and said Im not comfortable driving all the way home and he said it was probably the bearings. He did not offer to look at as he was in a hurry to get out at 3:10PM ? I asked him where I could go and he said Pep Boys - I drove out and the car was even louder and thank God up the street to the left was MIDAS - I explained the same thing to them and Mark said you are not going anywhere until we check to make sure you get home safe. He then got Ernie to test drive with me and we pulled out and he pulled right back in and said this is serious. My wheel was about to fall off and I would of never made it home safely. I cant thank MIDAS enough for fixing my car and getting me home safe - I wish all customer service was like Midas

Mi
Review №7

Decent price not lightning fast but it works.

Ro
Review №8

I take my work vehicle here, they are always quick and friendly. No appointments needed.

Ed
Review №9

They service our entire fleet of trucks !

Do
Review №10

Good fast service

Le
Review №11

Fast service and nice employees

Ma
Review №12

Pretty frustrating when you have to drive all the way back because they didn’t reset tire pressure sensors after rotating tires. Then the lady at the counter tells you you will have to wait 11/2 hours for what they missed and would take all of three minutes to resolve without even pulling into a bay!

Je
Review №13

3 hours for an oil change...

ma
Review №14

They were great. Took really good care of me and my vehicle. Fast, easy and great service.

Ca
Review №15

NOT HONEST AT ALL!

Sh
Review №16

Very friendly service. I have been going here for years for oil changes, tires and batteries. Never have I been disappointed.

Jo
Review №17

They do quality work and appointment is not necessary for most service.

Ki
Review №18

Great customer service! I was running late to pick up my car and the gentleman stayed an extra 20 mins until I arrived!

Fr
Review №19

Had 2 services here with excellent service, cost and very friendly

Sh
Review №20

Friendly professional service. I drop my car off all the time there and they call me when its ready to be picked up

St
Review №21

Great service a little pricey.

St
Review №22

Took my truck here for front end alignment Valerri H. Said about twenty min she would hv a bay open got me in and out with in 1 hr 45 min truck was perfect tk u Valerri and crew

ST
Review №23

The staff is ok until you walk out the door and then they talk about you to other staff and other customers.

Ch
Review №24

Wayne does an excellent job of explaining things and makes a customer feel welcome.

Te
Review №25

Great service... Great people.

Yv
Review №26

Very very pleasant professional and helpful.

Jo
Review №27

I changed my review because I found out that when they changed my oil they failed to vacuum or clean debris around my engine - a hazard.

Ji
Review №28

Good place for repairs and maintenance

Ar
Review №29

Quick and efficient.

An
Review №30

Been here two and a half hours for an oil change. Was told one person was ahead of me upon my arrival. Will never use this establishment for any work ever again.

Je
Review №31

Great friendly service.

Ir
Review №32

Very good

Da
Review №33

Great staff.

Je
Review №34

Right staff to get the job done

Ge
Review №35

Always the place to go!

Information
1 Photos
35 Comments
4.2 Rating
  • Address:4003 N Dupont Hwy, New Castle, DE 19720, United States
  • Site:http://quicklane.com/store.html?dealer=QL135
  • Phone:+1 302-225-8540
Categories
  • Brake shop
  • Oil change service
  • Car dealer
  • Mechanic
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations