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Nucar Chevrolet Service
174 N Dupont Hwy, New Castle, DE 19720, United States
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Nucar Chevrolet Service

Comments
Ni
Review №1

I recently bought a car that ended up having a problem later on after i took it home. Anthony was the one who helped me through getting my car serviced. Ive never even owned a car before or had to take one to get fixed but he happily answered all of my questions, was patient with me, and assured me my car would be done in the next 3 days and it was. Everyone here has displayed great customer service from my experience and has made me very comfortable in my decision to not only buy my car here, but also trust them enough to fix my car.

St
Review №2

The car had to be taken back to Nucar a week later for the same issue. If the problem had been properly identified the first time, we probably would have made a different decision about whether to pay for the costly repairs or purchase another vehicle. With an out of town road trip days away, were left with no other choice but to pay for repair #2. We are extremely disappointed.

Da
Review №3

Always great service. Friendly staff and excellent service advisors. Very clean facility and Covid appropriate. We only go to NUCAR Chevy for service and maintenance .

Sa
Review №4

Great inprocessing program. Waiting about 2 minutes for tech to assist me. Was quoted 1hr 15min for oil change and tire rotation....ended up about 2 hrs. Lobby was clean and well managed. Reasonable priced and quick to finalize the service. Overall good experience.

Mi
Review №5

Still waiting for that phone call from the owner. Its going back in again. My time means zero. Government Motors at it again. How about you come clean up the oil stains in my driveway for the fourth time. Rebuilt front differential last week. The car spends more time at your dealer then my own house.

Mi
Review №6

Great place for service, but as usual way too long of a wait if an appointment is made..

Da
Review №7

The service dept was fantastic. They were very polite, completed my service, and got me on my way within a couple of hours.

Vi
Review №8

Great selection of trucks. I was treated professionally during my service visit.

Ro
Review №9

Great friendly and helpful staff service was excellent and efficient

Ch
Review №10

Scheduled appointment for oil change...tire rotation...27 point inspection...done in just over one hour....Thank you

We
Review №11

Paid $35 and my car is STILL making noise that it never did before but Dennis helped with the miscommunication and I feel as though my car will finally be fixed. Thank you Dennis, because of the way you handled my situation its because of you that Im saying with Nucar. Tom needs to have a better attitude being a customer service rep though. Warren was a great tech finding out what I needed to know too.

Lo
Review №12

Good

Au
Review №13

Great service.

Information
19 Photos
13 Comments
4.4 Rating
  • Address:174 N Dupont Hwy, New Castle, DE 19720, United States
  • Site:http://nucarchevy.com/
  • Phone:+1 877-687-1245
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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